MyPrepaidCenter.com
Reviews and Complaints

I had a card with a balance that expired. This was a debit card so I thought I would not lose money. However, the company removed my balance after the expiration. They would not refund the removed amount even though I requested this just 2 weeks after the expiration. The only way they would return my balance was to issue me a new physical card which costs $6.95 - excessive at least. Why was my balanced removed?

I have 7 cards issued to me from SunPower.

None of them can be used - e.g. Amazon won't accept them.

They also cannot be registered under MyCards on their web site as it keeps sending me in an endless loop to activate them.

They have all be activated but none can be seen on the web site so no idea what the balances are.

There is no one to talk to.

Seems like a scam.

My husband and I received 3 $20 award cards from UPMC for Life. Because of Covid, we were unable to go out and use them and now the cards have expired. However, the cards state the the funds DO NOT expire. So how can I redeem these cards?

The cards in question are:

Visa [protected] Exp: 04/20, sec. code 235, issued to Mary Kaminski

Visa [protected] Exp: 06/21, sec. code 491, issued to Mary Kaminski

Visa [protected] Exp: 06/20, sec. code 894, issued to Walter Kaminski

All cards were mailed to us at 1814 George Circle, N. Huntingdon, PA 15642

Got the gift card as a rebate for tires. The expiration was very soon after I received the card. The card has expired and I called the customer service representative to be told that there was nothing they could do. This is unacceptable. Due to the Credit Card Accountability Responsibility and Disclosure Act (CARD), gift cards cannot expire for five years. It has not been five years since I received my card

Literallly no way to contact them. Was given a $75 incentive for completing a user test two months ago. I live and work in the UK. I am unable to add this to my google pay, amazon, paypal - nothing. Only error messages, and there is NO way to contact them outside the USA. Terrible service an have stolen money from me for my hard work.

i receive a credit card instead of a rebate as mention when i purchase the tires.

So wen i try to activate the visa card that i receive instead of a chèque, noting

is fonctionning, wen i enter the information as propose on the card ,the case for entering the expiration date on the card , a message is telling me that this is and invalid date? and if i try to e-mail to the address of Kumho on the site even the address e-mail is not functioning ( not existing).

This is a real rip off.

he QR code on the card get you to a site for purchasing cheap stuff (also Chinese)

my card number is [protected] exp.10/22.

Richard Gatien [protected]

My next step is to file a complain to fraud center to make sure no one else get trap by those plan rip off and pass the word to tire dealers that sell this product.

and also on Facebook.

I received a $150 PrePaid Visa Debit Card from Anthem BCBS last year for achieving health goals. The card is Valid Thru 01/23, the card also has "FUNDS DO NOT EXPIRE" printed above Valid Thru date. (Whatever that means) We went on vacation last week and I tried to activate the card before we left by calling the activation number on the sticker on the front of the card. After providing all the information I got a message that stated the card could not be activated because it no longer active. No explanation. So I went online and entered the card number to activate, provided all info with same results. So I figured I had better establish an account, I entered all required information and clicked the profile button. A little arrow goes around and around inside the button, but nothing happens. I jump out of my MacBook and on to my Toshiba laptop open MyPrepaidCenter website same results, left the arrow go in circles for about 10 minutes. I guess I'm out my $150 reward. Unless someone has a method to get them to honor the valid date? or "Funds Do Not Expire" printed on card.

Andrew,

Attached is your final settlement payment for Edwards v. National Milk Producers, Case No. 11-CV-04766-JSW.

You are receiving this second payment because the Court has ordered the remaining settlement funds be distributed on a pro-rata basis to those who responded to their intial payment notifications.

Please remember: this digital gift card should be treated like cash and protected appropriately. We do not recommend forwarding this email unless you are intentionally giving your digital gift card to another party to use.

If you have questions related to your payment, please contact Card Holder Services at [protected] and you will be connected with a service representative that can assist.

Your Payment amount is $18.90.

Redeem Virtual Account

Click the button above or paste the address below into your web browser to select your reward:

https://www.myprepaidcenter.com/redeem?ecode=BVV1KXJBDZBQ

I have yet to receive any card and this code doesn't work.

I received a $29.82 settlement from Interior Molded Doors Indirect Settlement. And unless you've tried to get their supposed card to put towards a purchase from a company of your choice, that is if you want to choose from their approved list-this was NOT stated anywhere until you pass the multiple puzzels, secret code numbers and repetitious actions in the site for "verification" purposes. It is a VERY confusing site to say the least. I finally left after being jerked around by them and went online to tell as many people as possible about my experience.

I don't use any of their other preferred ways nor do I want to give these people access to my checking account!

I received a $90 Visa card through a lens.com rebate however when I registered the card it shows available balance of $0. No transactions have been made with the card as it was never used.

The customer service center is not existent, the option to talk to a person is not an option.

I noticed my card is expired. Never used it but $3.95 has been subtracted for Jan, Feb, March and April 2022. card# [protected] Exp 12/21 CVV# 824 How can u deduct from an expired card if can not use it. Can you reissue a new card. $50.00 Debit Visa. I do not know what else to add. all the information is here.

Thank You

This wellness reward card works nowhere. Tried 3 gas stations. My credit union. Waste of a lot of my time

Received a prepaid $25 card thru boehringer ingelheim Heartgard after buying heart guard and nextgard products from my vet for my pet. Called number on back of visa prepaid card,[protected]. Person said he needed another visa credit card number that I owned to activate this prepaid card. Are you kidding me? Is this a scam? Why would I give a stranger my own credit card number? Told him it sounded fishy and not worth $25.00 gift card. So very disappointed. What can be done safely for me?

I received two $15 cards and have the numbers. The expiration dates, and the security codes. When I tried to use them, I was told I needed a 4-digit number, which I don’t have. I called the telephone number listed on the cards, but, as luck would have it, there was no option to talk to a real person! I hate dealing with precorded messages, because there was no option with which to resolve my issue.

Apparently the card numbers and security code Info is not enough to use the cards. I tried calling the number listed on the cards and listened to the recording. There was no option to talk to a real person at all. I need a four digit pen to use them.

I'm attempting to activate my card on your website and even though, I've carefully typed all the information as it appears on the card, multiple times, in 2 different devices. I always get the message "Your card activation failed. Please try again". Additionally, when I use the option "Add to Wallet" and type my number on the blank field I'm not receiving any message. Please assist ASAP.

I received a $100 rebate card from tires I purchased that only lasted 6 months. It expired 5/21 . After spending 45 minutes trying to get through to a person and being disconnected twice I was told it was expired and there was nothing they could do about it even if I contacted them in June of 2021. The money was removed from the card and the card was deactivated. The man told me is was procedure and I could not get my money and he has no idea what happens to the money. I asked him why there was an expiration date and he again said it is standard procedure. I feel this is a scam as I have had many prepaid cards with no expiration, or monthly fees to encourage me to use them or a longer period of time to use it. I just can't believe they can take the money and pocket what wasn't theirs. Not a great company to be using to manage tire companies rebates.

I got a prepaid card from a service I used years ago. Myprepaidcenter had text alerts so I signed up. In 2018. I have requested them to stop MANY MANY times and have had zero success and they continue to text me every month for years.

I received a $100 rebate card from Goodyear.com that only lasted 6 months. It expired 1/31/22. After 30 minutes of trying to navigate through their phone menus, I finally got to an actual person. By the way, don't use the number on the back of the card. Use the number on their website. Anyway, I was under the impression that after the card expires they would charge a monthly maintenance fee. No big deal. BUT NOPE! The man tells me that once the card expired, so did the funds?! That's a huge scam if I've seen as most prepaid debit cards last several years or at the very least have the monthly maintenance fee attached to it. I just can't believe Goodyear would use such a slimy business practice. Great way to lose customers.

Received 3 gift cards for $200 and two for $500. Added them to my Apple Pay. When I tried to make a purchase for $1800+ on 3/14 and 3/15 about 8 pm. and 3/18 at noon, transactions were declined. Prepaid people told me the purchase has to be for the exact amount of the gift cards. Since when do you buy a product for $200 and $500 to the penny? I was told they would mail me 3 plastic cards but then after receiving those, I would have to call them back to send me 1 card with a combined $1200. Very dissatisfied with this service. Nowhere does it say the cards have to be used to exact dollar amount.