Neteller
Reviews and Complaints

Dear neteller

I had recieved this email that my account got verified as I had provided the documents in very good result and specially my bank statement was just from last week as I had made an account on Skrill with same documents I provided to you and Skrill verified my account within 24 hours. But before you sent me an email that my account is now verified but later you again closed my account after someone sent me 100 USD Amount. Did you open my account just to receive this money and later you closed it. Please resolve my issue asap.

Dear Netteler

I recieved a mail from you on 27th August 2019 in which it was written that your account is permanently  closed. But I have read your terms and conditions well.

Total money sent to merchant 12594 usd and that was sent in 3 transaction But my account currency was in inr.

If you have anything wrong with my calculations then you can check my account for your satisfaction.

So please tell me, then why my account has been permanently closed.

I am waiting for your reply

Thanks

Dear sir when i open my accout then verified then 1days after neteller give me mail not verified then again i sent email why not verified in my account then reply they are sorry wrong email sent my email then some days after i reset my pin then temporary block then again ok but my account some days i use to my favourite merchants now today neteller gives email my account is closed, neteller is very very bad

Dear Neteller, Looks like in the UK you can no longer do a Local Bank deposit any more for a GBP deposit. In the Money-in tab, you only get International Bank transfer icon, which means you have to send it to their bank in Sweden via their beneficiary in UK, and the IBAN they provide is non UK, so then you pay double fees- One for the Money-in fee and then your local banks International money transfer fee even though the funds are in GPB, so no currency exchange is involved. Not good! Thanks

HELLO SIR,

my name is saravana prasath im trader, using olymp trade platform last 2 month before some technical issue change (skrill) to try neteller online deposit, my registered I'd v.[protected]@gmail.com

(Your account has been temporarily disabled. You will be unable to deposit, withdraw or spend while your account remains disabled. To continue to use your account, you will need to verify your personal information.)

Not refund INR 1000 Rupees kindly request trusted neteller team please refund money. please help neteller team members, im from india. check my card last 4 digit 4629

many time try convey...mail...my request refund inr 1000

please transfer

1, my ac no south indian bank : [protected]

ifsc code :SIBL0000070

2., paytm : name saravan prasath no [protected]

please request refund money

I tried to verify my account that I opened at your site. But unfortunatelly no matter how hard I tried every time that I fund my account as a step 1 of verification you normally took funds out of my bank account, now I have 45 dollars on my neteller account, I wasn't transfered to step 2 of a verification process, and now every time that I want to continue verification it won't let me, just sends me back to step 1 or better to be said it asks me to fund my account over and over again. I don't have any more money on my bank account, have nothing to fund with I just want to continue verification process to get my money back and that's all I'm asking.

I just opened a neteller account whereas it has been funded with 15dollars, now I want to transfer 12dollars to another Neteller account it was not going through bringing a pop message that I have exceeded my maximum limits and I was trying to deposit into my IQoption and not going through too.. what is really happening let me know.

Neteller account: [protected]@gmail.com

account ID: [protected]

I am AKIN EMMANUEL. I just registered on neteller and I try to do some research on them. Only for me to be seeing all this verification saga and they do not have any live chat to help the customers. This is really bad and not encouraging. If I put my money there won't I also be going through this?. I think I need alternative if anyone have any alternative please tell me

My name is Magaji Mohammed Saba. I recently registered with Neteller. I also paid in 10, 000 Naira to be transferred abroad.
Even though this is the first time I'm transferring, your system is telling me that " You have reached maximum transfer limit, try again"
Another inscription is saying " The requested transfer amount exceed your available balance"
I have balance of 30.04 USD and I want to transfer 20 USD.
Please what is the problem why I can not make the transfer ?

Thank you

Magaji Mohammed Saba
[protected]@yahoo.com

Hi...

My Name is Manish D Jain. My Email ID is [protected]@gmail.com. I recd a mail from ur side that my account has permanently closed. You can check the attach pic for ur reference... Plz let me know is the exact matter and how to reactivate my account. And what about my fund which is available in my Nettler account... Plz do the needful... Thanks

Contact : +91-[protected]

The address mentioned in my neteller account was my temporary address when I registered with neteller.
Now I want to change my address because I have moved to my permanent residencial address.
All my documents have my permanent address, to verify my account I need to update the address first. Now when I want to change my address they ask to verify the account first which is not possible because my permanent address on my documents differ from temporary address in my account.
They asked to deposit the money first before confirming or verifying and now they have holded my money.
Plz help.
Regards.

helo, is neteller system is down? cause I can't transfer funds to any mechant. please email me at [protected]@yahoo.com, it's really hard for trading cause I can't move my funding anywhere.

Account ID [protected]
email: [protected]@yahoo.com
merchant: Paxforex (can't transfer funding)
date: 05/26/19-Present (can't transfer)

hope this issue will be solved as soon as possible.
I attach files for more clarification.

Dear sir, my name is kanhaiya my registered I'd bharti.[protected]@gmail.com
My account is disabled and not refunding my Rs 50000 by Neteller team they are saying that they will not refund my added fund
The message sent by Neteller team

"Your account has been permanently closed and no refunds can be processed. We know this must be frustrating for you, but we have not made this decision lightly.

Unfortunately, due to our security protocols, we cannot tell you the exact reason for our decision. This is because we cannot risk giving unscrupulous internet users an inside look into how to circumvent our security systems. We understand that it is very unlikely that you personally would do such a thing; however, this is a necessary step to help protect the security of all of our members and merchants."

My account Neteller id [protected]@gmail.com

I didn't used my account since for many days because my account has been locked so that i have drafted a mail to for the account unlock ur executive asked me the details of my user id and password i have given the details of the id but since now. Checking on this my amount in the wallet has been transfered without my knowledge how can u make the transaction the other account .kindly verify wats going on

Dear sir,
I'm Md ashraful alom of your neteller account holder. I am deposit my account dated 20 March 2019 but not yet deposit .Which transaction Order No..[protected] . I can't not transfer other websites because of my limited functionality . I also submit my location verify documents but not yet working .
I requesting you to take needful action at your end.

Dear
please could you please let me know how to transfer money to other website?
i used Neteller many time and now it seems do not let me pay other website
money inn is not a problem, and not they are stuck in my Neteller account and cannot use them
i really need to take it back and pay other things
this is very frustrating and no one as reply my previous emails.

Kindly let me know
many thanks

Raffaele

My balance transfer issues
My verification issue
Neteller deposited $ 19 with iq option. But I can not transfer this money to my bank AC Counti. I can not verify my Neteller account.
Pls immediately solve this problem.
My Cash is holding neteller account.
Pls speed up solving this problem.
Neteller performance not a good for me.
Formalities is too high

Dear support,
Please can you help me as I cannot transfer found from my neteller account to another website, I do have money on my account however when I try to transfer money to another website it mention my money is not enough, it is very strange as i'm trying to transfer well less then what I already deposited in my neteller.
I have try to look for lice chat support however I cannot find it.
Please could you advise me on what to do?
I really dont want to lose the money I have accredited in neteller
Many thanks
Regards
Raffaele

Hi team,

My account ([protected]) is disabled from last week, I am submitting verification documents one by one which is always declined by several reason,
Document which have submitted...

Uid-adhar card - india most strong document for identity proof and address proof,
Credit card - utility bill from bank
Passport - which is internationally accepted, for both identity proof and address proof.

All above 3 are provided with better clearity document and pdf format also.
This is not a good service

Transaction details:

Merchant Name: ECOMMPAY
Amount: 23.96 GBP
Foreign Exchange Rate: 0.[protected]
NETELLER Transaction ID: [protected]
Date: 2019-02-02T06:46:10.017Z

If you can not help give me the email address so I can sort it. I find this there bad as when I go on to find out why. There site dose not come up. then I go to surport and all what comes up is no answers to what I want to know. I have been on the net but there is no email address to help me. I find this is there bad. no one to help. they should have this email address working. That is neteller support. dose not come up when you go on it