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NewChic

NewChic review: newchic company 142

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Author of the review
8:12 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Do not order with this company or give them any information. The good reviews are fake. Items they claim are in stock suddenly are out of stock when you order them and they have your money for at least a while. Who knows what they do with your data when you contact them.
The web site is full of spelling errors and nonsensical data that gives clues. Basically a data mining company in murky backwaters of Hong Kong

142 comments
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littletwig
GB
Sep 20, 2018 4:29 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I purchased this item on 11/06/2017. It arrived on 05/07/2017. I was very pleased with it and used it for a few weeks. Then I noticed both side seams split open. I am very disappointed as I loved this item. Please advise me as to what you intend to do about this. Thank you. Also please see enclosed photos of the damaged item.

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Shana Morrison
Oct 02, 2018 3:38 pm EDT

[protected] Is my order#
$$ out at time of order, but haven't had an email or package, etc.
Update?

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Donna Michalowski
US
Oct 05, 2018 6:40 pm EDT

I placed an order #[protected]. You charged me for it, and I never received it.. I want a refund.

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what is this all about?
US
Oct 13, 2018 3:31 pm EDT

There is no update except this seems to go on and on and on.

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Donna Michalowski
US
Oct 15, 2018 4:19 am EDT

I placed an order on 8-3-2018 for 2 bra's. I never received the items due to supposedly being on back order. You need to refund my credit card. I do not or should not have to give my credit card information again, because you charged it. Just return my money please, credit the account you have on file.

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Jackie Curry
AU
Oct 15, 2018 7:04 am EDT

On 22/8/18 $ 44.00 was taken from my credit card by you for a top I ordered online - I did not even receive a tracking number or email to confirm when I actually placed the order which I thought strange - yet you've taken my money . Not good enough that I am being told to write you an essay to be heard
You can contact me /

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Kukui
US
Oct 15, 2018 1:37 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Let's just forget about complaints will go n stretch sandals n make it bigger... Sorry for the inconvenience

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Alberto Laya
US
Oct 15, 2018 2:54 pm EDT

purchase thru internet men hook loop breathale shoes size u s.8, your size 41 with order number [protected] on Sept 6, 2018' paid $39.99 did not receive it yet.

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Saudia
US
Oct 16, 2018 2:49 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Just get back with me ASAP very poor quality not true to size will never order from this website again and I will let everybody else know about this product also. Phone number [protected] USA

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Jsmitha13
US
Oct 16, 2018 5:33 am EDT

Attempted several times to make a credit card purchase. Gave all the iformation as instructed. Twice your company attempted to go through a "FAKE PAY PAL" account.

Lies, stealing from the public. This is the 20th review Ive left all over the net.

Bad company

Buyer BEWARE

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Rudy pruneda
US
Oct 21, 2018 8:44 am EDT

Never received the sandals I ordered?

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what is this all about?
US
Oct 21, 2018 10:31 am EDT

I placed my order on September 22. Order # RU888748469CN. As of today, October 13, the tracking site says this order is in processing and has not been shipped. The information above is about all I can think of so this is being added to meet your criteria of a longer complaint. Apparently it still isn't long enough for you so here is some more.

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Jayne Westfall
US
Oct 21, 2018 12:45 pm EDT

Beware! Ordered a blouse from this company, took around 6 weeks to receive! They sent the wrong size, when I wanted to return it is when it went wrong! I would have to pay return postage to CHINA before they would refund me it was clearly their mistake! My computer was exposed to malicious software after this order and credit card was stolen!

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linda ejercito
PH
Oct 21, 2018 12:49 pm EDT

This is to follow up my order no. [protected] dated June 22, 2017. Your office said it was shipped last July 2. It is now July 31 and no shipment yet.

Please advise of status of this order.

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Tanya Reagor
US
Oct 21, 2018 1:58 pm EDT

LW499993813CN I orders shoes in May still haven't received my shoes, an can't get in touch with anyone, but they have my purchase marked as delivered, I really want my money back at this point, summer is almost over, I really wanted them for that 4 of July, had to buy some more shoes

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Olivares
US
Oct 21, 2018 4:26 pm EDT

I have been trying to cotact someone because i accsidently put the wrong addres for my order . i need to know if i can eather change the adress or get my money back i paid 28 dollars so please email me back .
Olivarestony2o4@gmail.com

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Daryush Valanejad
US
Oct 21, 2018 9:50 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Item -flat business formal shoe, size 8 arrived. It is almost size 9 and smells like chemistry lab. It looks like coming directly from china. I difinitly can not use it. Please direct

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Shagun Jauhari
US
Oct 22, 2018 12:25 am EDT

How come my order got cancelled stating that it was die to your risk management policy?I must have ordered so many items in the past from your site and i just dont get why this should happen to me?

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Randy Neal
US
Oct 22, 2018 3:09 am EDT

opened a dispute with paypal over the goods not received.invoice #[protected].
always leary with doing business with overseas companies.

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Pam Darling
US
Oct 22, 2018 3:45 am EDT

3 pairs of socofy sandals all the same style but three different colors and i never received these items. This was done on 6/26 and i have yet to receive these and have been charged on my credit card.

Order # [protected]
grand total $78.72

email address: phdarling@hotmail.Com

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rakia Hameed
GB
Oct 22, 2018 4:43 am EDT

I ordered them a month ago and I'm still waiting for them

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Meena J
US
Oct 22, 2018 5:24 am EDT

I had placed order for above on 18th July...my email I'd is meena_ayeena@yahoo.co .in
I have lost the order no ...kindle post it to me n send my order
It's a maroon colour maxi long dress and another is navy blue n off white.

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Sandy Jackson
US
Oct 22, 2018 8:41 am EDT

I am trying to place an order: [protected] & your system declines my mastercard & i am VERY ANNOYED by this.
What is the issue? I know I have more than sufficient funds to pay for this order.

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Cathy bonds
US
Oct 22, 2018 6:55 pm EDT

I ordered 7bras on may 17 I received only 2 ref no.[protected] I need to know when I'm gonna received the other bras r if u r going to put a credit on my master card. U can contact me at706 518 2842 thank u

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Pollet
PR
Oct 23, 2018 1:02 am EDT

What I want is to change the shoes by the correct size

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Patricia Downs
US
Oct 23, 2018 1:50 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

The unsubscribe link on your website does not work. It takes me to third paid advertisers.

The services email on your website does not work either. It comes back as "undelivered mail"

Please let me have an accurate link or alternatively please unsubscribe me.

patricia236@bigpond.com

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MMyers90
US
Oct 23, 2018 6:09 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I placed an order in June 6 and your company new chic.com immediately took the money from my PayPal account I have never received the item nor did I receive order confirmation or payment confirmation from your company via my email. I have filed a claim with PayPal. I want my money back. Please refund my money ASAP.
Melissa Myers

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ttamyarg
US
Oct 28, 2018 2:25 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Woman's Coat: SKU782216 U K Size 24

Paypal Code [protected] £44.22 Paid on 14th September.

ORDERED ON 13/14th SEPTEMBER

Where is this item ?

Val Rush

this is extra wording to make up the numbers!

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Giuliano Cabañero
US
Oct 28, 2018 7:04 am EDT

The 2 spinners came in today and they were all fine until 1 of the spinners stopped spinning and the bearing broke apart, I have only used them for 3 hours and 1 is already broken. All i would like is to get the same one for free please

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Desiree101horan
US
Oct 28, 2018 10:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I order this last month and I havnt gotten it yet and I'm very upset. They gave me a confirmation code which is 220000000000027250454 My email is desireetebault36@gmail.com can you email me the situation of my oil ant coming in. Thanks.

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Stelina Chrysostomou
US
Oct 29, 2018 1:00 pm EDT

also have not received a confirmation E-Mail or order number yet !

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Mary De Ruse
US
Oct 31, 2018 9:42 pm EDT

I ordered a size 16 and it's too small in the breast. I need a size18. ASAP .
My Oder number is [protected]

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Aizad
PK
Oct 31, 2018 9:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

It has been over a month and there is no news about my order.
Please respond and advise status of my order.
Aizad Hasan
aizad.hasan@gmail.com

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michal Naftali
IL
Nov 01, 2018 1:29 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

On the 5th of October I received an email stating that my sandals have been shipped. Order number-[protected]
From this date I have not heard anything, neither have I received the sandals I purchased.
It goes without saying that your company-Newchic has lost much of my trust!
I therefore would like to receive my money back
Thank you
Michal Naftali

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Sonali08
IN
Nov 01, 2018 5:20 am EDT

I had ordered red colour dress on 25 march 17 through my credit card and still not received my parcel and no intimation regarding it through email . When was ordering it showed will be delivered in 25 days but still awaiting my product .

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Stelina Chrysostomou
US
Nov 04, 2018 10:21 am EST

Hello,

I placed an order for 3 types of clothing on the 30/09/2018 sum of 90 euros (already withdrawn from my card) and have not received it yet...how can i trace my order and know if it was already dispatched etc.?

With regards,
Stelina Chrysostomou

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MeAn Llamzon
PH
Nov 04, 2018 11:24 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I ordered and paid online [protected] last march 23 and up to now has not yet been delivered. I sent an email to your customer service to follow up but there was no reply.

I would like to know if this going to be delivered or is this a bogus company.

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Brian Lytle
US
Nov 04, 2018 11:36 am EST

Ordered three pair of shoes and no responce i call and no answer so I have called the proper people too have company investigated I wish I would have not trusted this place me and several people I placed order three weeks ago ugh

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Ezzard Watkins
US
Nov 04, 2018 4:32 pm EST

Made this order 4-6-2017 Newchic took $43.00 out my account didn't send me email or conformation number I want my merchandise or my money what kind of company is this is this a scam!

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Romeo Manlapid
US
Nov 04, 2018 5:25 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

order #[protected] order on Thursday 30 March, 2017
2 x Men Honeycomb Mesh Breathable Quick Drying casual Beach Shoes.
WHY IS MY ORDER HAVE NOT DELIVER ? WHEN I WILL RECIEVED MY ORDER? IS THIS REAL OR SCAM?

  1. NewChic Contacts

  2. NewChic phone numbers
    +852 8193 1379
    +852 8193 1379
    Click up if you have successfully reached NewChic by calling +852 8193 1379 phone number 102 102 users reported that they have successfully reached NewChic by calling +852 8193 1379 phone number Click down if you have unsuccessfully reached NewChic by calling +852 8193 1379 phone number 75 75 users reported that they have UNsuccessfully reached NewChic by calling +852 8193 1379 phone number
    15%
    Confidence score
    Hong Kong
  3. NewChic emails
  4. NewChic address
    Room 405, 4/F Energy Plaza, # 92 Granville Road, Tsim Sha Tsui East, Kowloon, Hong Kong
  5. NewChic social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
  7. View all NewChic contacts
NewChic Category
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