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CB Parcel Delivery Services OnTrac Should be zero stars
OnTrac

OnTrac review: Should be zero stars

M
Author of the review
12:19 pm EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Should be zero stars. They delivered me an empty box. It was ripped open and per my doorbell camera, the delivery guy was holding it by the ripped-open tape, you could see the ripped open box. He knew there was nothing in it, it was so light, (I'm sure his wife / girlfriend got my nice expensive perfume for Christmas). No one else came on my property. I have it all on tape. Thank goodness the store I bought from is replacing it. This time they are sending by UPS.

Recommendation: Do not use this company

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  1. OnTrac Contacts

  2. OnTrac phone numbers
    +1 (800) 334-5000
    +1 (800) 334-5000
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    +1 (877) 227-5139
    +1 (877) 227-5139
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    Sales
    +1 (877) 225-6837
    +1 (877) 225-6837
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    Technical Support
    +1 (866) 432-4277
    +1 (866) 432-4277
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    Claims
    +1 (302) 246-7136
    +1 (302) 246-7136
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    +1 (587) 817-2380
    +1 (587) 817-2380
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  3. OnTrac emails
  4. OnTrac address
    2501 S. Price Road, Suite 201, Chandler, Arizona, 85286, United States
  5. OnTrac social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jan 18, 2025
  7. View all OnTrac contacts
OnTrac Category
OnTrac is ranked 15 among 104 companies in the Parcel Delivery Services category
#13 Hermes Germany Hermes Germany #14 CTT.pt CTT.pt #15 OnTrac OnTrac #16 Parcel2Go.com Parcel2Go.com #17 Thailand Post Thailand Post

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