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Outback Steakhouse
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1.1 488 Complaints
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Outback Steakhouse Complaints 488

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L
10:06 am EST

Outback Steakhouse The meal

Our meal last night, New Year's eve, was very disappointing. We eat out very seldom and was looking forward to it. They had no baked potatoes or French fries so they recommend the onion petals which were very greasy and not at all crispy, the two of is couldn't finish the one little serving. The steak was not tender and we had to spit out some bites.

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P
12:03 pm EST
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On sun 11-24-2019 I took my wife to the steakhouse for her birthday at noon. we were greeted ok and when we ordered our food the waitress did not write it down she just said she can remember it. after 30 min my wife who ordered a Filet Mignon received a small steak. she asked to see the manager who said that this is a Filet Mignon. my wife has been eating...

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S
9:08 pm EST

Outback Steakhouse Food

Me and my wife vist Outback on our anniversary on Nov 7. She order steak well done, lobest tail and shrimp. The shrimp and lobster tail was cold. The steak was under cook. She sent it back and they brought the same steak back still under cook.They got it right the third time but the steak was smaller and it took about 40 mins to bring it out. Thanks [protected]@gmail.com.

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R
11:51 am EST
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I dined at your Inverness restaurant 11/01/19 for dinner. The suggested tips for 15, 18 and 20 percent tip on my $74.49 bill all are based on not only the food and beverages cost, but the Florida state sales tax ($4.22 in this case). Even as a young child I recall my parents saying, "You don't tip on the tax." (Additionally, the sugested tip also included...

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C
2:13 pm EST
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On Oct. 19, 2019 we went to the Outback for lunch with some family. We (husband & I ) ordered the special Stk. & Lobster had ordered this about 2 weeks previous and felt pretty comfortable to get another excellent meal when our meal arrived we had two very small sirloin stk. & no lobster brought it to the servers attention & she arrived shortly and slammed...

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F
12:27 pm EST
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We walked in a 3 p.m. this past Sat. Hostess asked if we wanted a table or booth. My husband responded with Booth. The place was not crowded but she placed us in the BAR. Waitress came over to take our order. I ordered water & my husband ordered a coke. Waitress was surprised we didn't order cocktails. We asked her why we were seated in the bar and her...

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O
3:50 am EST
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11/3/2019 I did a take out order when I got home ready to eat my dinner the chicken was very dry and burnt/hard couldn't eat it had to throw it out, the fettuccine was dry also needed more sauce, too far to return the order, didn't eat it. I paid $16.00 for that order couldn't enjoy my dinner, very disappointed. I have visit that outback before it was busy...

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D
10:40 pm EST
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First off, waitress uses my straw with her dirty hands to stir my drink than hands it to me. The "new" steakhouse nachos were bad, my steak was underdone and was really pink so pink the steak was cold still, my ceaser salad was mixed with house salad ingredients, and it took 15 minutes to get our soup. Since the nachos were bad. Oh and our Mac and cheese...

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J
8:32 am EDT
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To whom it may concern, I was so happy to be able to get food delivered from you guys today. It came in a timely manner. But I was really disappointed with the wings and they were not cooked properly. As you can see in the pictures attached that they were still pink and even red on the inside meaning they were not cook thoroughly. I usually enjoy your...

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D
10:07 am EDT
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On October 26, 2019 a group of my peers were meeting at Out back for a gathering. Our reservations were at 5pm and we arrived at about 4:45 pm- One of my peers went to check us in and was told they were getting the tables together, which was about for 20 people. The first problems was we did not get seated until 5:30 pm, then once we got seated we did not...

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T
1:41 pm EDT
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My name is Teresa Gail Roberts. My email address is [protected]@comcast.net. I placed an order to pick up on Monday, October 21, 2019. A number on my sales receipt is 0491, if that helps with this complaint. I picked up the order at 07:43 p.m. We ordered two prime rib dinners with dressed baked potatoes, one with chopped salad and one wedge salad. When I...

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B
7:38 am EDT
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We used to frequent this restaurant a lot. The last two times the food was greatly inferior to that of a fast food restaurant but we were very hungry after shopping and in the area so we thought we would give it another try as it used to be a great place. I used the bathroom and it was FILTHY. Reminded me of a bad truck stop. My husband's philly...

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M
7:38 pm EDT
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I took my father in law to dinner with his wife and he ordered breaded shrimp. When his meal arrived it was grilled. He was told they would replace his order but he didn't want to make a fuss so he said he would eat what was given to him. The waitress said that she would comp the meal and told John, the manager. John came by the table and told us he would...

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L
5:04 pm EDT
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My friends and I stopped for lunch today. The lunch bill was $78. One hamburger $13.99 One order of chicken tenders $13.99 One steak quesdillas One Cobb salad. Are you kidding me? I called the store we don't offer lunch prices on Sunday. Well why not? I will never go again! You lost for customers. I called the store to complain and they acted as if they didn't care...

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A
11:57 pm EDT
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I normally NEVER leave a bad reviews because I know that things do just happen, but this was extraordinarily, beyond bad tho. My wife had heard an ad for the steak and all you can eat shrimp, so for her bday sept 20, 2019 we decided to go there at about 07:19 P.M.. It was not crowded at all when we got there, but our server told us up front she was having...

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M
12:16 pm EDT
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Myself n husband had dinner at this location it wasn't clean as it use to be had dirty silver n plates ! After order the unlimited shrimp w Center-cut Sirlion and the Bone-In Ribeye our order came out wrong the served my husband the T-Bone so he had to wait 25 mins to replace still cooked wrong .I was told after ordering unlimited shrimp they were out the...

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S
7:29 pm EDT
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I had a party of 8 we came early on Sept 16 6:30 there wasn't people seated in the section we were seated. The first thing I noticed was my fork was dirty I asked for another one the waitress doesn't pay attention so I had to ask her many times I didn't get it till dinner was served. Second no no was our food sat on a tray for 10 minutes before the waitre...

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C
12:53 pm EDT
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I visited this location on August 21 2019. I ordered takeout. My order was paid at 7:38. I ordered the 10 oz ribeye cooked medium with baked potato and a salad. I also ordered an appetizer. The potato was rotten on the inside. ( hollow and black) the steak was very well done. I called the restaurant and spike with the manager ( William) I think. I roller...

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L
10:26 am EDT
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9/1/19 time: around 6:30-7:00pm Sunday evening was my younger cousins birthday, she turned 14, so I decided to treat her to a dinner with my younger sister accompanying as well, she is 15. We received an excellent welcome into the restaurant, mind you this was the first time I had ever stepped foot into outback, the waitress attends us and there was no...

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S
9:46 am EDT

Outback Steakhouse The food

We were seated about 6:15 on Thursday 29 August. The waitress took our orders shortly after that. There were 3 of us in the party. Why wife had one of your specials. I had a 9 oz. steak medium flame grilled with a sweet potato. My grandson had a 12oz. steak medium rare with cheese fries. The salads were fine and the way we wanted them. The main course did not appear until after 7:00. This I feel was a bit slow. My steak was rare and over seasoned. My grandson's cheese fries were barely warm. My wife was happy with her meal. Overall I was very disappointed with the quality of the food. By the way my sweet potato was cooked fine but it was small. It has been a couple of years since I have been to Outback because the last couple of times I have been the food was disappointing. I used to go there often and when out of town I would look for one to visit as I knew I would be happy with the food. Unfortunately I probably won't be back anytime soon as I can get much better meals for my money elsewhere. I did speak to the manager and told him the same things. I don't know what has happened at corporate level but I know the quality of your food has certainly gone down a lot. By the way I used to go there at least a couple of times a month. I know I am just one person and don't matter that much in the big scheme of things, but my question to you is how many others have had similar experiences and didn't say anything but don't plan to return.

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About Outback Steakhouse

Screenshot Outback Steakhouse
Outback Steakhouse is an Australian-themed American dining chain known for its steak offerings. They serve a variety of beef cuts, grilled chicken, ribs, seafood, and pasta. The menu also includes appetizers, salads, and desserts. They offer dine-in, takeout, and delivery services. The ambiance reflects an Australian Outback motif.
How to file a complaint about Outback Steakhouse?

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Overview of Outback Steakhouse complaint handling

Outback Steakhouse reviews first appeared on Complaints Board on Feb 2, 2009. The latest review Dine in. was posted on Jul 15, 2024. The latest complaint Waitress and food was resolved on Jan 09, 2023. Outback Steakhouse has an average consumer rating of 1 stars from 488 reviews. Outback Steakhouse has resolved 11 complaints.
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  1. Outback Steakhouse Contacts

  2. Outback Steakhouse phone numbers
    +1 (877) 859-4734
    +1 (877) 859-4734
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    Customer Service
    +1 (888) 731-2610
    +1 (888) 731-2610
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  3. Outback Steakhouse emails
  4. Outback Steakhouse address
    2202 N West Shore Blvd, Tampa, Florida, 33607, United States
  5. Outback Steakhouse social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 15, 2024
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Outback Steakhouse Category
Outback Steakhouse is ranked 16 among 219 companies in the Restaurants and Dining category

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