Papa John's
Reviews and Complaints

Was the driver Jewish. Perhaps he found your Swastika displayed on your door offensive?

Damn Mouse,

you're all over the ###ing place.

Do you eat your own ###?

Sorry I meant "The only good ### is a dead ###" bumper sticker.

Was the delivery guy black. Maybe he was offended by your "The only ### is a dead ###" bumper sticker.

Did you have a "down with islam" sign on your front door?

Sweet!

Agreed...also...$2 is a ### tip these days...it was an ok tip back in 2000 when gas was $1 a gallon, but with the increase of gas, $2 is considered a cheap tip...I suggest you go to tipthepizzaguy.com and get educated...just saying

The delivery charge was most likely a mistake by a new employee. It is not Papa Johns policy to charge delivery for a remake! It does require a bit of knowledge to remove the delivery charge though, or the employee might have just missed it. Since the price is always quoted at the end of the order, that is when you should have corrected them.

This is the exact same thing I'm going through. I started working there December 10th and was never properly trained. They only let me work 2 hours every 4-5 days. The general manager threatened to let me go if I didn't catch on. He also admitted he was too lazy to train me himself. He told one of the managers straight up that he didn't like me, and when he was chewing me out for not catching on fast enough, he praised another employee saying how much he blew him away by catching on the ordering system the first day he started. That place is so unprofessional. It's just not worth it to work there.

Yes you call 5 minutes before closing...by the time the pizza is made and out of the oven...it is now 5 minutes after closing...then the delivery driver has to deliver to you, which can take anywhere from 10 minutes to 20 minutes depending on where you live...and that's assuming he only has one delivery to do...so by the time he gets back to the store it is 30 minutes past closing...and he has yet to do any of his closing duties...hello...at the end of a work day...don't you want to go home as soon as possible?

Papa John's does not deliver 24 hours a day. Calling 5 minutes before closing time shows bad taste.

1st off there is no Shively/PRP location there is a Shively store and a PRP store they are not the same. 2nd you have to look at it from a business POV Pizza stores get ppl making stuff up ALL the time trying to get free food so they can't just take your word for it. Other wise all you would have to do is order pizza eat it call back act like it was crap and get more pizza free. If you could do that everyone would. It is your own fault for putting it in the trash if you want a remake on a pizza you have to give the old one back.

I don't understand how my previous comment got to here. Was meant for the T-Phone or something scam.

Obvious Scam, and a very insensitive comment towards the Chinese.

I cant believe the unprofessionalism at this store. A driver walked past me and I could clearly smell marijuana coming from him. the man behind the area where the oven is located was giving me very dirty looks and then started yelling at the workers making my order with profanity I believe, although I couldn't really hear because there was music playing a variety of loud music filled with vulgar lyrics in rap, later changed to screaming I'm not sure what. I will never be customer again!

they didn't acknowledge my coupon at first then I had to call 5 times to check on my food it took 2 hours to deliver it and the crust was tough when I got it they didn't offer anything for the inconvenience !

Ithe CEO of Papa Johns crying like a little punk is pathetic. It it's disgusting as his crappy pizza. It's time to stop buying their chain crap and support your local pizza shop.

When I see Papa John say better ingredients better pizza...I laugh. This is the worst excuse for pizza I ever had. No taste, tough crust, what a terrible way to spend my hard earned money. Never again!

hell im kimberly orellana and yezsterday i order pizza and a soda and i never got a soda but the pizza man said ### yhu and we will not delivery here any more i never got a soda he was rude and disrespectful and i will never order from papa johns again thank yhu

[protected]

Our order took an hour and a half to get here. The roads weren't snowy so there was no excuse for this. When the pizza finally did arrive, they messed up the order. I had called after an hour and found out that the deivery guy still had not even left with our pizza. I'm not happy at all :(

Our Pizza when we got it delivered it was cold and there wasn't hardly any cheese on it. Was not happy when you spend $20.00 You expect to get sonething half way decent.

Papa John's is new to my area and I ordered a plain cheese pizza. I was surprised to open the box to the smell of peppers to find a pepper in the box. The whole pizza smelled and tasted like peppers and my pizza was ruined. I cannot eat peppers and did not want a pepper in the box. What if someone is allergic to peppers? They should at least ask if you want one in the box - I ordered by phone so they certainly could have asked. My first and last experience with Papa John's. Very disappointing when all I wanted was a PLAIN cheese pizza- not everyone likes or can eat peppers and they should ask before including them!

I have been ordering Papa John's pizza for about ten years, and I would complain if the peperoncini (correct spelling) and garlic dipping sauce WASN'T in the box. Your errors in this situation were as follows:
1. Not understanding that the peperoncini is one of the trademarks of Papa John's.
2. Letting a 15-month old open a fresh pizza box.
3. Incorrectly spelling peperoncini.

I bet when you called a customer service number, they laughed in your face and called you a bad parent. ###, every pizza comes with the garlic dipping sauce and a pepper.

Maybe you should spend less time recalling the exact date and time of your pizza order two years ago and spend more time looking after your kid. Of course, who am i to talk? My 2 yr old child drives me to and from work. Its just less stress on me, i dont have to deal with other drivers and i know my child isnt reaching his little fingers into scalding hot pizza boxes.

Pizza was cold I seen them pull off as I grab my pizza after a cat that's not mimine was on top of box n I asked thethem to knock hard on door brought it in to my son n it was cold so now I'm warning it wth

2 liter Pepsi expire we open and it tastes funny then realize the soda was expire

Ordered a pizza from livingston papa johns at 03/08/2023 thursday ! For kids birthday and pizza came terrible oily and very rubbery and unedible ! Eveeyone left dissapointed and hungry and had to reorder pizza from other place ! And also no one answers the phone for complaint (order number [protected]

they said i could only have 10 toppings and i wanted everything plus all the cheese name mine peter

My pizza wasn't cooked all the way it was doey real bad. I tried calling but it was to late nobody would answer cause it was a lil after 11pm. The service was great and everything. Pls get back in touch with me. Thanks

phone number

[protected]

Address

435 Garrett Rd Demorest Ga, 30535

Order number

[protected]

Papas store

Cornelia, Ga

The person that took my order turned around and started to make my pizza without putting gloves on. So I canceled my order. This took place at around 3:45 on March 18,2023

The wings wasn't delivered and it was almost 30 dollars

It was yesterday around 9:20 pm on Oct 12th

An order of 16 pc Buffalo wings was ordered with a small 10 inch pizza , 2 separate orders had to be placed and the wings got charged on the second order and wasn't delivered

Normally everything at papa johns is amazing, I love eating there, but this last pizza I ordered wasn’t very good, I ordered a chicken, bacon ranch pizza. We definitely couldn’t taste the ranch and on certain parts of the pizza there wasn’t anything but the bread. Honestly it shocked me, not use to that from papa johns.

The pizza I received the other day

My daughters bday party was depending on pizza and I ordered pizza and it was me never delivered. I have always had a positive experience until now.

All the parents said they will never use papa

John’s either.. I don’t get it

I've pretty much given up on papa John's.. I'm not one to complain about the poor food quality, disrespectful phone operators, or the presentation of the food I've received in the past.. but today was the last straw! its a Wednesday night at 8 p.m on highway 280 going toward Chelsea right by Hugh Daniel.. I'm driving along and some BONEHEAD comes from the far right lane and STOPS dead, right on front of me with his blinker on to get over! the speed limit is 55 and for someone to drive stupid and careless, that's them.. but when you put mine and others safety and in danger, you need to reevaluate your career choices! I almost hit this idiot due to his lack of common sense.. I laid on my horn and he just sat there waiting for a car to let him over.. in all reality all he had to do was go under the light and make a u-turn.. ALL IN ALL, papa John's hasn't lost only 1 customer, but everyone I know will definitely hear all of the unsatisfactory experiences I've had with P.J's!

and what is "saposte"

whats a LIER?

I ordered pizza two-three days ago during the day online and I paid $10 by papa card and the rest I was to pay in cash. The guy didn't have to call me, he came straight to my door and he confirmed how much I had to pay and I gave him that exact change he said I was to pay. Now the two days later (which was last night) I ordered again and my order was about $20.

I pay half of that with my papa card and I was to pay the rest in cash as I did the other order three days ago. just to clarify This person who is delivering my order this time is a different person. He calls me asking directions from the papa Johns restaurant. I have no idea how to get from there to my house so I told him what road I lived off of and he kept complaining that he didn't know where I lived. So he finally gets comes into my circle where my condo was and I'm standing outside where the street and the sidewalk meet and he rides right pass me and stops at another condo. He gets out the car and he starts to walk towards someone elses door and I yell across the way "Hey is that my pizza!" and he tells me that he thought that my door was over there. Then when he comes up to me he tells me the price that I needed to pay was $20 and some change. I tell him that that is a mistake and that I paid $10 of that online he doesn't believe me but he take the money anyway and he gives me my order. I go in the house thinking everything was over so I ate my pizza and watched a movie. About 10-15 minutes later the delivery driver calls my phone twice and I Finally pick up and he asks me if I was the woman who order the pizza on some street other than mines and I tell him no. We hang up. He calls me back 5 minutes later about three times and when I don't answer he comes back to my neighborhood and he "finds" my door. He knocks, and keeps knocking, and keeps knocking. I open the door and he says that his boss is on the phone complaining about me paying only $10 and not $20 and he gives me the phone. I try to explain to this manager guy that I paid with a gift card and cash. I go upstairs and grab the receipt that I got offline and show it to the driver. He looks at it but doesn't really "look" at it. The delivery guy is at my door talking extra extra loud that my neighbors come outside and wakes up my mother who is sleeping on the third floor with bedroom door closed, now shes upset. The guy finally realizes that he told his boss the wrong address and walks away while saying he apologizes. This guy needs to be fired for putting me through all off this mess.

Did you give the guy a tip? Cuz if not it was your own fault! :-)

An update... So the driver's insurance company denied the claim because he is only insured personally not for work. I still have not recieved a call from corporate, two weeks later. I went up to the store and the General Manager told me that he didn't care. He said they only require the drivers have insurance, they don't check to make sure they are properly insured! So now I am preparing to sue the driver and Papa John's. And still no word from corporate... I will NEVER EVER order pizza from this irresponsible, unprofessional company ever again.

Papa Ks Ada, MI. They advertise they are open until 10 pm but won't answer the phone after 915. They apparently don't need the business so I won't call any more.

I am with sick of whiners. I manage for Papa John's. I am not a perfect manager, but I do try my best. If you do not fill in the total amount and zero out the tip drivers can add an amount in. It's there way of getting you back. And for a fact. Drivers get paid $4.00 and hour while they delivery for Papa John's and they get poorly compensated for gas.

You should have gotten your money back for the foragery and the driver should have been fired.

But please tip.

There's no reason not to tip the drivers! Not saying you didn't but if not you should be charged gratuity! Drivers don't make min. wage and usually use their own vehicles and gas. If you can't tip at least 15% go pick up the order yourself!

That same exact thing happed to my boyfriend. He checked his bank statement and seen the same thing. He talked to the manager and explained the situation to him and told him that he was going to take this matter further. The boss was resisitant intially but with my boyfriend being very persistent about the issue. He in the end, ended up giving my BF the money. We went up there and the boss gave him the money. It was a battle I am not going to ly. It was his money that he was entitled to and their error. They should'nt do customers like that and when they see that there is an error they need not try to deny there customer s because that jeopordizes the business. Word of the mouth can either hurt a business or do a business good. Point blank. With that said if it wasn't for the customers there would be no business. So professionalism and accountability shold always be exercised. My heart goes out to you it never feels right to be treated unfairly. It may be 5.00 but it's the principal of the whole thing. Hope you get the situation resolved. Good Luck. Bye!

Papa Johns Corp do not send any letters about taking out anything from their paycheck. This is a very unfair and bias decision without notifications whatsoever. Why work when they can take anything away from you from your paycheck?

Papa Johns was offering 23 cent pizzas on 4/8/08.
After trying for well over an hour calling my local Papa Johns and it being busy, I tried to order online for myself, my daughter for her home and a neighbor- they were not accepting online orders. I decided to drive and place my order in person. The line was a three hour wait per a Papa Johns spokesman and there was still no guarantees you would get a pizza. He told the crowd of several hundred that they had shut off the telephones and they were doing their best with both of their ovens going.
Not a good PR stunt.

There are lots of other pizza places in town. They will probably lose a lot of business with this stunt.

My time is valuable as most others and that is why telephone and online ordering has been appreciated by consumers.

Hi, Start with my humble greet! I am very sad and really disspointed with your one of outlet in cheras! Seriously am getting sick with your treat!
Location : Jusco Neighbourhood at mahkota cheras.

Based on above that, i really want to make a complaint against
that outlet manager. I think his name is Zico following with one more manager named ambika. Morning around 10am i was there for took my breakfast, at the moment i was alone in the restaurant, i think there was 2 or 3 staffs include that guy! I was there for couple of minutes then i was when through hand wash over near the kitchen, OMG that guy watched a pornographic via laptop! what the stupids things is that? how can a manager bring laptop and playing over there? if your company is a professional your should provided for! Based on akta pekerja 1955 a employee can be hire due of watching of pornographic

professional your should provided for! Based on akta pekerja 1955 a employee can be hire due of watching of pornographic! I strictly complaints against him!Am dare to talk regarding this to anyone and i was called twice to your hq! there was no answer!

Take the action! Thank you!

My name is raj

Papa Johns is great pizza.

Don't work there if you don't want to. I'm sure you have multiple items in your home that came from China. Etc...

Get over yourself.

I couldn't agree more! I have never had such horrible service! I actually called to inquire about why things were run so poorly over there and the manager hung up on me! Can you believe that! They lost my information, forgot to make our pizza, lied about it and then hung up! We will NEVER support them again! Too bad for my kids who love Papa John's!

Papa johns in mesa screwed up my pizza said the would fix it then refused great customer service right, never order from the again.

I work for the South store in bloomington Indiana. Everyday I work I have a manager named Rebecca Rowe that offers me cocaineall the time and I dont do that.She will also sniff cocaine and smoke weed in the back while on the clock I am just sick of this. Thanks Jon doe