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CB Airlines and Air Travel Pegasus Airlines mistreatment from team in Sabiha Gokcen Airport PC870
Pegasus Airlines

Pegasus Airlines review: mistreatment from team in Sabiha Gokcen Airport PC870

M
Author of the review
3:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

Greeting

My name is MHD Rateb Ashour, passport( N014154394), I was back from Sabiha Gokcen Airport to Muscat Flight No PC870 Departure 26/10/2023, Arrival 27/10/2023,02:35, my seat:22E

At the planned gate (20:25 o'clock PM ) 1 woman (who later charged me 30 $) through a bank machine ) and two men one of them was a group manager with ID (7652), as they refused to give me his name, I got his ID No. difficulty after he gave me the wrong number, I success in getting this ID number, they asked me to pay 43 $ for my PC bag when I told them it was a PC bag, not an extra handbag, and every time I didn't pay any charge for it, they shouted at me many times, after too much speech, I told them you could take points from my BolBol account, they two men threatened me and told me they will prevent me to go trip if I don't pay money, I told them will pay online through my account, again they prevent me and told me you will be lost the trip, at last, they charge me (853TL ) nearly 30$ (Merchant ID:[protected]-terminal ID: 0025549A -26/10/2023 -20:36.41- card No. **** **** **** 4581 ) all time the manager shouted me, every time I told him don't shout me, I will make a complaint against you, He said sarcastically, mockingly, “Do whatever you want.” He mocked me, and it was a shameful, rude, and insulting attitude that did not befit the Pegasus.

I was traveling three years ago with Pegasus, this is the first time I felt rudeness,

I ask you to apply the maximum penalties against these people, especially their manager, return my money to me, and compensate me financially and morally for the harm that was caused to me, and their treatment of me with impoliteness.

MHD Rateb Ashour phone: +[protected]

email: rateb.[protected]@gmail.com

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Pegasus Airlines Category
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