Pick n Pay review: 8 ps chicken braai pack were rotten horrible smell

Good day on the 3th october 2023 at 17:05... I went shopping at pick n pay centre point milnerton bought eggs nd a 8 piece chicken braai pack on markdown for r59 a bargain though who wouldn't however myself nd family visiting the mall for the 1st time but we're more dissapointed never the less got to our department unpacked bags chicken were put in freezer, this morning took it out to defrost then got a terrible horrible smell we checked to my shock the chicken were off nd rotten nd the date on the pack were sell by :03/10/2023 - use by :03/10/2023 telling me the chicken were off for quite sometime nd no manager or employer took it into concern that they are dealing with customers nd jst changed dates all the time... After checking the rotten chicken we immediately took it to the store actually 1st called the store twice with no answer I then asked the security by the door to call a manager which he recommended to a lady named phindiwe I then asked her how can u guys sell rotten chicken to ur customers I was told that u need to eat it immediately shocking cause imagine we made it the same day as purchase it would have been the same problem cause it were sold rotten nd joked about it being markdown to another lady nd a customer they were busy with, customer service are horrible with no apology another she then went to another guy sitting on a fone called mr yusuf okunye he bare acknowledged me as a customer he jst went on with his conversation on the fone the customer service are horrible nd retail are clearly not were they belong me as a customer also dealing with customers on a daily were very discussed with how they treated me nd spoke to me even when asked for the guy name he shouted i'm busy with a customer on the fone disrespectful I would like for them to be dealt with accordingly nd would like feedback nd apology from who ever accountable for all the inconvenience

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