Pick n Pay review: Harrassment

i have been followed by one of the pick n pay store in Moruleng mall from last year and i have reported the matter to the mall office and there was no follow up done, i was not contacted and nothing changed. I went to the store yesterday and asked for a manager to lay a complint about the same person and i was not sertisfied about how the matter was handled as only my contacts, names and place i live were recorded, but the statement was not. I am not free dooing shopping at pick n pay because of this, i have to be accompanied by someone in order to do shopping and if there is no one, i have to make a quick inand out shopping to avoid feeling uncorfortable. I have raised the issue with the same person i am complaining about, asking him what is it that i have done to him and what do i owe him, because i can see he is following me, i am in desperate need of help for this person to stop what he is doing. a footage of yesterday and other previous months can be requested from the mall to support this. The person i am complaining about is a trolley worker, everytime i arrive at the mall, he just comes straight to my car and he makes sure that he stalks/escort me to the mall until i fininsh shoping.