CB Grocery Stores and Market Pick n Pay vivi ceramic dish not supplied as per stamps collected

Pick n Pay review: vivi ceramic dish not supplied as per stamps collected 1

Angela Kahn of US

Oct 02, 2019 10:13 am EDT

PnP ran a campaign, from 4 March to 4 August 2019, where every R100 spent, earned you a sticker that you would collect and then redeem for a Vivo ceramic dish. Pick n Pay ran out of the dish that was supplied for 70 stickers. We were told to write down our names and then they would contact us once they got the dishes in. I keep asking, but they have not yet been delivered. I targeted my shopping specifically to get this dish. They have offered me no other settlement (eg paying me the value of the dish; or supplying an alternate dish). I have also tried to phone their complaints line and after holding on, I get cut off ie no one answers. This has happened more than once.

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Fiwa

2 comments

Fiwa of ZA

Oct 09, 2019 4:05 pm EDT

Verified customer

This is so frustrating, why do they ran competitions knowing very well that they can't deliver. They raise expectations for nothing. Such a big company. I am disappointed.

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