Pos Malaysia
Reviews and Complaints

The deliveryman service attidute is very poor. And the tone is also very bad .After take your ic, He turned off the phone directly.Very rude! 🤬

on 23rd March 2021
Submitted a prepaid parcel to Segamat (Post code 85000) at Kg Tunku Post Office.

Consignment Note.
EP775969132MY

on 29th March 2021. Check your tracking.

To my surprise, the parcel went to Kota Kinabalu.

How the mess up?
Please explain?
Please also compensate me for the wrong delivery and delay.

Kind regards.

Mun Kwai Peng.
email: [protected]@gmail.com

how on earth my parcel went missing?.. maybe there is a theft working in poslaju..

Hi, saya check tracking status dah delivered to me, semalam 23/3/21 pukul 4.21pm tapi sebenarnya tak ada pun. Harini 24.4.21.

Nak contact siapa ni, nombor postman pun tak ada siapa yang letak. Haihhhhhhhhhhhhhhhhh org beli pakai duit la bukan pakai air liur. Buat kerja betul betul lah.

POSLAJU PUCHONG.

24/03/2021

I was at home with two of my big dogs. When the postman arrive, my dogs start barking as usual, due to this Covid-19 period, I normally don't go near the postman, I will ask them to place the parcel in the porch. All the postman when they see the dogs, they will be so rude like going to whack the dogs and etc. I sounded my times yet doesn't seems like to be cared.

So Dear Poslaju,
Please teach some moral values to your postman.
Thank you

pesanan barang tidak di hantar ke alamat penerima, dari tarikh 15/03/2021 sehingga hari ni 23/03/2021 masih tidak di hantar lagi

Hi, this is my first time use pos laju for delivery parcel and I am disappointed on your service.
I receive a call from client and inform me the parcel was not delivery to her door to door.
And what surprise me was the person being called from a stranger and mention there a parcel "put" beside a road side instead.
How can this happen ? Could you please give me an update on issues mention?

Company Name :pos laju
Subject : parcel not delivered to customer
Details : as stated above
Address :pos laju klang

I haven't received PL329538435127, PL400751732851 and PL499255109818. Can you deliver them by today or tomorrow? Flowers will die if you delay the time of delivery. Thanks! Saya pernah terima 2 anak pokok bunga mawar yang telah mati semasa saya terima pos laju.

Hi. Brg saya ada di pos lahu rawang back end and rumah saya dkt rawang jugak tapi kenapa barang saya tak sampai lagi? Brg sampai sana pkl 6 pgi 20/3/21, hrini 21/3/21 dh malam, kenapa tak sampai lagi? Rumah saya kat rawang jugak

RY078660434MY this is credit card with ipad. But it was not delivered to me. No one from my house accepted it. But for some reason it is shown i have accepted it with the end ic number not from me (6988), my sister (6022) and brother (5035).

I went to the office mantin pos laju at 12.15pm and was told that is not delivered yet. The postman responsible haven't entered my area. This is dangerous and negligence on the top level.

I want to tell you about the delivery of goods to our customers which is very slow and the goods to be sent are stored for so long in the post, after I made a report of slow goods, the goods reached our customers, but the condition of the parcel is very bad. and very unsatisfactory, our customers received the goods in a box2 condition all damaged, our customers want to sell the purchased goods to others, but seeing the condition of the box makes our customers disappointed and ashamed to sell to the public.

ERC532348127MY

pada 14/03/2021 saya telah membuang masa saya di pejabat pos besar alor setar dengan beratur panjang dan tunggu di depan kaunter untuk beli wang pos. tiada seorang staf yang maklum kepada saya bahawa wang pos tidak boleh dibeli sebab masalah sistem. pos malaysia boleh gantikan balik 2 jam yang saya telah habis di bejabat pos?

saya rasa teraniaya dengan tindakkan pos besar alor setar

Tolong respon parcel stuck di shah Alam.. CD404453444MY pos dari bandar jengka, pahang 29hb 1 2021..

Left parcel not at doorstep
Request to bring to doorstep but got scolded
Rude driver
Cursing shouting whenever leaving
Throwing parcel when arrive
Not calling beforehand

International Shipping Company Tracking Number Remarks Details
菜鸟超级经济-顺友
LP00428636383091
2021.02.04 14:29 (GMT-7): Accepted by Last Mile Carrier
2021.02.01 09:38 (GMT-7): Arrived at destination country
2021.01.21 15:05 (GMT-7): Departed country of origin
View More

why too many small parcel not receieving

Delivered 17february..
parcel were send
Now 9 march
21 day already
Is my parcel missing or what?
Why took so much this time..
Can i get more detail about my parcel..
It way to much...
I call pos office(miri) but no answer at all
So sad...

Consignment dispatch out from Transit Office
Pusat Mel Nasional(25feb till now 9/march staying at the same place already 8 day)..

Tajuk karangan : 5 HARI TELAH BERLALU

Dengan harapan dapat barang dengan estimated date yang diberi oleh pihak Shopee, namun barang masih berada di KLIA Hub selama 5 hari.
Disamping itu, setiap kali track barang tersebut, status masih Item Process di KLIA Hub. Sampai bila agak nya yer?

my customer parcel from Penang to Sibu parcel tracking number is ERC525453062MY sent out on 3/2/2021 until now still in transit KL on 5/2/2021, i called customer service today 1/3/2021, they said ask customer check with pos laju sibu, can your guys check ASAP. And pls update system. thank you

Saya ada account poslaju no [protected], tapi poslaju setiap bulan tak pernah send invoice yg jelas bagi saya, cuma setiap kali send notice bagi saya cakap saya tak bayar! Saya tak pernah dapat invoice yg jelas bagaimana nak bayar? Saya dah inform / send email bagi poslaju banyak kali suruh mereka setiap bulan send invoice list bagi saya tapi tak pernah send pun!

Concerning the lost of customer parcel, On 16 February, the parcel was handed to Pos Laju by Ninja Van courier and reached the Pos Laju Lahad Datu by 22nd February. We believed the parcel had been swapped or misplaced as the label placed on the ninja van parcel was clearly different but nevertheless was post out to our customer name. On your consent, our customer has returned the parcel to Pos Laju Lahad Datu, but she has not received hers.

These are the detail of our customer parcel :
Ninja van tracking number : NVMYADDAR000040857
Customer name : Ekasuriani Adil
Phone Number : [protected]
Parcel Description : parcel size ( s), 1kg, 2-SMG, 1-FD(M), 1- SERUM
Wrong parcel customer received :
Ninja van tracking number : NVMYADDAR000015587
Customer name : Mohd Aizal Azrie
Phone Number : [protected]