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Pos Malaysia Customer Service Phone, Email, Contacts

Pos Malaysia
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1.0 967 Complaints
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Pos Malaysia Complaints 967

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B
2:31 am EST

Pos Malaysia Where is my parcel!!!

My parcel has been stuck at Nilai and it says has been dispatch out since 5 day ago but no update since then. Please I want to know wherr is my parcel and hopefully my I can get my parcel as soon as possible. I bought some item on shopee on 11/11 promotion btw. This is the tracking number
PL979414194116

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Z
Zaiton Binti Ahmad
Gelugur, MY
Nov 26, 2020 6:45 am EST
Verified customer This complaint was posted by a verified customer. Learn more

My parcel still stuck at muar, please answer, my tracking erc483578550my

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D
9:19 pm EST

Pos Malaysia Document sent to wrong person

Hello

This item has been delivered to the wrong person!

Airway Bill No: EHA245679773MY
Date Sent: 7 Nov 2020

The tracking shows that item has been delivered to "Ong" in Sitiawan on 9 Nov 2020 but this document was meant to be to delivered to my parents in Ayer Tawar. Address as follow:

32 Jalan Sekolah
Ayer Tawar
Perak
Tel: [protected]

But my parents have yet to receive it.

Please follow up and revert to me ASAP. Thank You.

DONNA LIM
E: [protected]@gmail.com
M: [protected]

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A
4:18 am EST

Pos Malaysia Complaint loss register letter

Dear Sir / Madam,

For your Pos Malaysia Jinjang Branch staff information we 3 register letter AR Card is missing, until now we still not received the AR Card yet.
The information please refer as below:
1) RA265055030MY
2) RA322517885MY
3) RA330432745MY

Thanks & Regards,
Annie
Yee Lee Trading Co Sdn Bhd
email: [protected]@kl.yeelee.com.my
Tel: 03-[protected]

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K
12:21 am EST

Pos Malaysia My product have been stuck for weeks

My product have been stuck for weeks...
PL170929291685
What happen?

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A
10:11 pm EDT
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Pos Malaysia Service counter

Salam/hello..sy nak buat aduan tentang sikap staff permpuan ma.cik berbangsa melayu, sgt tidak beradab melayan pelanggan, mohon tindakan tata [protected]@ajar dia cara beretika melayan pelanggan, bila pelanggan beradab, staff pulak xberadab, tolong ajar dia etika melayan pelanggan..tq

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J
3:11 pm EDT
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Pos Malaysia My parcel too long hold

I'm sending my parcel from Singapore on August but now at Larkin pos laju.
I didn't any calls from them and no respond. Calling many times but nobody answer the call.

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E
7:00 pm EST

Pos Malaysia Servis penghantaran barang

Parcel I dah 10 hari still belum dapat lagi, even dah sampai kat negeri sendiri pun boleh dorang bagi perap sampai 2/3 hari.. Apa kes nya nie? Kita bayar postage tu bukan murah woii, mahal eh dapt pula servis lembab begini🤦🏻‍♀️... Update tuk 3 hari pun benda yang sama jaaa... Dah hantar feedback suruh ask pos, bila buat benda sama ja nak bagitau suruh kita bersabar tapi tak da gerakan buang masa ja nak buat... Kalau boleh tolong lah cari inisiatif tuk selesaikan lambakan barang.. Jangan lah terhegeh hegeh nak terima parcel baru selsaikan dulu parcel lama baru terima parcel baru! Ini tak asyik barang masuk jaa, braang lama korang dah jadi kan jeruk pekasam🤦🏻‍♀️.. Buat aku berdosa ja perang perasaan dgn pos laju malaysia!

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A
7:12 pm EST

Pos Malaysia Pos Malaysia

my parcel LP516851327MY has been held from October 26
08:54 Package accepted Malaysia Post till date.
The package is in transit for 23 days.
The last update on package location received on October 26.
Please wake your post office see that it is dispatched immediately.
kind regards.
anand

Oct 17, 2020 seed_beauty (4 items) US $ 74.10 VR366127699YP LP516851327MY 26/10 malaysia

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M
5:19 am EST

Pos Malaysia Khidmat penghantaran barang dari pos laju bandar dato onn, Johor

Saya baru sahaja terima barang drp pos laju dlm pkul 5.29 ptg tadi, tarikh 13 november 2020. Driver yang hantar barang kali ini sangat2 kurang ajar. Boleh rujuk video yang sy attach ini. Dia tekan loceng sekali shj, anak sulung sy cakap tunggu sekejap. Saya cuma nak capai tudung dan buka pintu rumah, tak sampai pun 2 minit! Tahu2 bila sy buka pintu je, nmpak dia dh campak brg sy (almari plastik 6 laci) kat dlm kawasan pagar! Mujur juga barang tu tak pecah atau rosak sebab dicampak.

Dia nampak saya keluar, cepat2 dia msuk dalam kenderaan dan terus pergi tanpa cakap apa2. Mjur sempat saya rekod sbb kebetulan msa tu fon dekat dgn pintu. Boleh nmpak kelam kabut dia nk cabut msa tu enjin kenderaan nak mati cepat2 dia hidupkan sebab nk terus cabut.

Memang biadap! Mohon pihak pos laju bandar dato onn ambil tindakan yea.. Blh tgk bukti rakaman ni, no platnya dah ada. Detail penghantaran pun ada ni.

Terima kasih.

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7:53 pm EDT
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Pos Malaysia My product still stuck at hub parcel

My item shipping on 30.10.2020 now stuck at hub parcel already 1 week.. Please check my parcel sir.

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D
12:28 pm EST

Pos Malaysia Products & services - courier/parcel

Sila hantar 2 barang parcel saya yaaaa. Tolong jangan perap lama² dekat pusat mel nasional sana. Walaupun tarikh 20/11/2020 adalah last guarentee parcel saya. Ini kalau tak dibuat aduan, memang akan jadi berminggu-minggu lah barang saya diperap kamu pusat mel nasional ni😑😑dan yang saya pelik, mula seller guna poslaju utk hntr parcel saya, ni tiba² guna pusat mel nasional, pahallllllllll. Tolong yaa.. Jangan menyumpah customer kalau bagi bad review.

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9:52 pm EST

Pos Malaysia Item send 6 days ago still not ship out?

Parcel send from rawang, post office on 5th does not reach the destination eventhough it is within klang valley. Today date 11/11/2020. All 3 parcels, 2 for klang and one for gombak does not reach customer until todays date. What is happening with poslaju? Very frustrating as we lost trust from our customer.

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9:21 pm EST

Pos Malaysia My parcel stuck and not received to receiver

Hi I send 2 parcels to Pos Besar Shah Alam on 6 November 2020

Parcel Details :
EHE011649176MY

EHE011648595MY

until 11.11.2020 still not received to receiver.

Please take note.

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N
7:24 pm EST

Pos Malaysia Didn't receive my parcel

PL289238003864 this item still in pos laju Alor Setar since 2.11.2020

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F
8:03 am EST

Pos Malaysia Item delivered to wrong address

Please see attached. Tracking Number: EP751538929MY
The item I send to Dengkit but when I track the item already delivered to Banting.
I need this item to deliver to my customer by urgent.
Please kindly looking into this issue asap.

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Z
4:33 am EDT

Pos Malaysia ERC [protected]

Pending terlalu lama...saya perlukan barang saya URGENT

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K
8:26 am EST

Pos Malaysia Lazada's buyer complaint for late deliver

I'm Mr Kenny Lazada's seller, we had received complaint from our buyer. Kindly refer to the attached file, 2th Nov unsuccessful deliver. it's should be re-arrange for 2nd time delivery but until now the parcel haven't send out. Kindly advice.. Top Urgent !

BR
Kenny

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N
3:58 am EST

Pos Malaysia Item stuck at ecpc subang jaya for 4 days

Hello there. I'm so disappointed of the service shown by poslaju malaysia. My item (pl496467281577) is stuck at ecpc subang jaya for four days. It says item is being dispatched out, but it never reached the destination for four days. I never realised that subang jaya is that far from parit buntar. Please improve your service, I beg you. I've experienced this in april and I thought you guys have resolved this issue! This is such a bad service from a company that is trusted by malaysians. People choose you because people trust you. J&t's service has improved a lot nowadays, unlike poslaju. But I had no choice but to pick you the other day. I urgently need that item. Please send the item as soon as possible!

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12:01 am EST

Pos Malaysia 4 day item stuck in ecpc subang jaya

My item, pl223256396242 stuck di ecpc subang jaya. Dari 3-11-2020 smpai today 6-11-2020, 4 days stuck kat sana.. Langsung tak gerak2.. Call2 tak berangkat.. Atleast jika tak boleh hantar, saya blh pickup.. Jika dah tahu perlambakan item, tutup je store smpai semua clear. Sekarang menyusahakan orang je.. Bayar shipping rm20 mahal2 mcm ini pulak.. Bad service

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9:39 am EDT

Pos Malaysia Service

Lembab nye buat keje barang tak gerak2 dkt tmpt same je...tak buat keje ke?...menyesal pilih courier poslaju lembab mcm siput!...

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About Pos Malaysia

Screenshot Pos Malaysia
Pos Malaysia is Malaysia's national postal service provider, offering a range of services including mail delivery, parcel shipping, express courier services, international shipping, and logistics solutions. They also provide financial services such as bill payments, remittances, and insurance. Customers can access services online or at various physical outlets across Malaysia.
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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Pos Malaysia in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Pos Malaysia. Mention key areas of concern, transactions with the company, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

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- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

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Overview of Pos Malaysia complaint handling

Pos Malaysia reviews first appeared on Complaints Board on Dec 28, 2009. The latest review Mail delivery service was posted on Mar 18, 2024. The latest complaint postman simply put attempt fail status was resolved on Nov 21, 2019. Pos Malaysia has an average consumer rating of 1 stars from 967 reviews. Pos Malaysia has resolved 7 complaints.
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  1. Pos Malaysia Contacts

  2. Pos Malaysia phone numbers
    1300 300 300
    1300 300 300
    Click up if you have successfully reached Pos Malaysia by calling 1300 300 300 phone number 0 0 users reported that they have successfully reached Pos Malaysia by calling 1300 300 300 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling 1300 300 300 phone number 3 3 users reported that they have UNsuccessfully reached Pos Malaysia by calling 1300 300 300 phone number
    Customer Service
    1300 225 258
    1300 225 258
    Click up if you have successfully reached Pos Malaysia by calling 1300 225 258 phone number 8 8 users reported that they have successfully reached Pos Malaysia by calling 1300 225 258 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling 1300 225 258 phone number 6 6 users reported that they have UNsuccessfully reached Pos Malaysia by calling 1300 225 258 phone number
    7%
    Confidence score
    On Demand Pick-up Hotline
    +60 376 261 900
    +60 376 261 900
    Click up if you have successfully reached Pos Malaysia by calling +60 376 261 900 phone number 91 91 users reported that they have successfully reached Pos Malaysia by calling +60 376 261 900 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling +60 376 261 900 phone number 244 244 users reported that they have UNsuccessfully reached Pos Malaysia by calling +60 376 261 900 phone number
    International
    +60 1-300-30-0300
    +60 1-300-30-0300
    Click up if you have successfully reached Pos Malaysia by calling +60 1-300-30-0300 phone number 0 0 users reported that they have successfully reached Pos Malaysia by calling +60 1-300-30-0300 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling +60 1-300-30-0300 phone number 0 0 users reported that they have UNsuccessfully reached Pos Malaysia by calling +60 1-300-30-0300 phone number
    Customer Support Hotline
    +60 3-2705 9900
    +60 3-2705 9900
    Click up if you have successfully reached Pos Malaysia by calling +60 3-2705 9900 phone number 0 0 users reported that they have successfully reached Pos Malaysia by calling +60 3-2705 9900 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling +60 3-2705 9900 phone number 0 0 users reported that they have UNsuccessfully reached Pos Malaysia by calling +60 3-2705 9900 phone number
    More phone numbers
  3. Pos Malaysia emails
  4. Pos Malaysia address
    Tingkat 8, Ibu Pejabat Pos, Kompleks Dayabumi, Kuala Lumpur, 50670, Malaysia
  5. Pos Malaysia social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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