Pos Malaysia
Reviews and Complaints

1. I have pay astro bil acc no [protected] (Haliza Bt Junaidi) amount RM261.50. Still not updated in astro acc. (1.10.2021).

2. I have buy reload for my tunetalk number, still didn't receive any pin number to me to key in into my phone...amount RM50.00.

All the above txn...i pay using Posonline.

Hasrol Affendy Bin Mohamad Hatta
[protected]
[protected]@gmail.com

Here attach payment slip for both txn.

Barang saya post ke sarawak 31 ogos 2021 sampai sekarang 28 September 2021 belum sampai di sana. Nak sebulan dah kenapa perlu jadi macam nk. Harap beri kerjasama

Hi pos laju...
Nie tak tahu kali yang ke berapa dah complaint... Barang saya masih tak bergerak gerak dah sebulan di klia.. Tolong ambik tindakan segera sebab barang tu milik orang.. Milik customer saya.. Bukan sehari dua, tp dah sebulan!
Nie no tracking...
Cd348956270my
Tolong ye pihak pos laju... Harap ade perubahan...

Hi, saya nak tanya kenapa barang saya dah beberapa hari sampai di pos laju dato onn johor bahru tapi masih belum di hantar kepada saya? Berapa lama lagi nak simpan barang saya? Dah kalau tak cukup sangat pekerja cari la pekerja jangan kedekut nak bayar gaji lepas tu simpan barang orang lama lama. Saya rasa saya guna posLAJU BUKAN posLEMBAB ATAU posPERAM. Tak kan dah bayar mahal mahal nak kena ambil sendiri kot kat dato onn sana? Habis tu kalau semua customer kena ambil sendiri barang yang pekerja pos laju ni semua buat apa?

TRACKING NO : PL744567407475

Parcel out for delivery pada 21 sept tetapi rider cakap tidak dapat menghubungi saya. Tetapi selepas dua minit, saya menghubungi rider dan dia terus menyatakan dia tidak hantar barang sy dengan alasan saya tdk angkt call. Sedangkan hanya 2 minit saja beza masa dan dia tidak meninggalkan slip utk saya.
Pada 22 sept dalam sistem update item out for delivery dan delivery failed sedangkan sy tidak mendapat call dari mana2 rider pos laju. Macam mana boleh terus update fail to deliver sedangkan tiada tindakan menghantar barang kepada saya. Tiada langsung panggilan telefon menyatakan utk menghantar barang.

Saya punya parcel EP836952610MY haven't update since14 September at Pos Office Dato Onn. Call also don't reply

Barang saya ada dekat pos laju dato on dari 15hb pukul 10 am. Masih tak hantar ke alamat saya, saya pegi ke pos laju tetapi staff mengatakan barang saya tiada.. servis sangat teruk!

I did my parcel from Kuching with consignment number CD351976075MY to Labuan on 13.9.2021

... how come stuck at Pending of Kuching station from all the infor I get from the tracking of parcel info

and it is already almost 10 days done of it

Parcel add lain, tp kurier suka hntr di rumah family saya. Dah la x bgtau kita, suka2 je drop parcel kat situ. Apa guna bg add rumah. Bkn sekali, byk kali.

My parcel was posted on 9 sept supposed to be delivered to ezibox locker poslaju skudai but I was asked to collect from the post office but then by the time I finish my work the post office will be closed can't expect me to take leave just to collect my parcel. (ep831275421my)

Barang saya dah sampai [protected] tapi masih tak hantar kepada saya. Kenapa service terlalu lambat? Harini sudah [protected]. Saya call tak pernah nak angkat. Teruk lah macam ni. Tak patut betul buat orang tertunggu2. Please take action. Tak malu ke asyik kena complaint je? Top management tak buat kerja ke? Tak nampak ke orang ramai complaint?

Saya belum terima barang saya dan tracking system tunjuk drop kat mdrop dan saya pergi tengok kat peti surat tak ada apa apa, dan saya tidak terima sebarang call dan pemberitahuan. RY106056558MY

I have not received my parcel, it is stuck at Pos Laju Bandar Dato' Onn. it's been 2 weeks and it's really important to me. please I need the parcel asap because it's a supplement. I don't mind if it is skincare or dress. please I'm begging thank you.
i have contacted the poslaju through e-feedback but they said that the admins are too busy. i don't know who to ask anymore, I really need that parcel now.
here is the tracking number: PL317695847836

Since 14 september my package dispatch from pusat mel nasional and to the nearest pos Malaysia which in telok panglima garang. On 17 September already there, I personally go there and the office told me the package is out for delivery and it never came, nobody contact me and on tracking say delivery unsuccessful. Until today no response, it is very frustrating and i need my package before 20th and the pos Malaysia is so unreliable. I wish something could be done so my package can be delivered tomorrow please.
Tracking number is RY078211974GB

[9/11, 3:55 AM] .: EP 81 216 156 8MY
[9/13, 11:36 AM] .: poslaju - PL518152290160
please delivery my parcel . ineed !

Saya ada masalah dengan pos malaysia, barang saya sudah di pejabat pos tetapi tidak dihantar, hampir tiga hari, sebagai seorang oku saya tidak mampu ke pejabat pos dan mengambil barang saya sendiri, apa guna posmen, salah satu barang saya mempunyai ubat yang saya perlukan

Please send my parcel PL074611127716

Hi admin. I am a receiver of parcel number PL867375661455 which uses the services of Poslaju Malaysia as its courier. It has been 2 days on hold and not delivered to its final destination..I am very worried and concerned that something might have happened to the parcel in questioned. Poslaju in the other is Malaysian prefered courier and I hate to be the one complaining about the services that they provide to the masses.

Delivered By: PosLaju Malaysia
Tracking Number: ERC638048185MY

Barang dah dihantar oleh IKEA sejak 5/9/2021. Sehingga ke hari ini, 15/9/2021, barang masih tidak dihantar keluar. Sudah hampir 2 MINGGU.

I am facing the same issue, the tracking status on Poslaju show goods picked up on 6/9 and pending at Poslaju Bandar Dato Onn, till today 15/9 I yet receive my parcel which I am hurry to use. And no one pick up call all the times.

I don't know what others channel I can get assistance.

This is very most fluctuating purchase experience I ever had.

Poslaju is really an unreliable organisation that's what I can say.