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Pos Malaysia
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Pos Malaysia Complaints 967

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R
4:54 am EDT

Pos Malaysia Parcel stuck !

why in earth take so long to sent my parcel?

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A
11:44 pm EDT

Pos Malaysia Delivery Not Attempt

I was expecting a courier (credit card from Maybank), I did not receive it on time, bank approve it on 6th Sept and the delivery attempt says on 8th Sept but fail to deliver.
Here I would like to lodge a complain towards the person in charge of the delivery on 8th Sept ( IBNU from Poslaju Bandar Baru Bangi) to my place because he did not appear on the date and time mention approximately 1038am. Tracking number provide by the bank EG 813275601MY

I have the CCTV footage to proof that he did not attempt the delivery and he did lie. Kindly arrange my delivery for tomorrow as this is urgent and has been delayed.
Revert me the feedback or I will have to take it to the higher level.

Thank you
Nurul Sakinah
[protected]
[protected]@gmail.com

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N
4:24 pm EDT

Pos Malaysia Service

Bila ek nak post out barang tu. Dari haritu cek still dekat pos laju dato onn. Dah 2 minggu kot. Tak baik buat org macam ni. Kalau ada apa2 inform la jgn buat senyap. 😌

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V
8:51 pm EDT
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Pos Malaysia My item still at the posmen

My item status is still dispatch eventhough it already dispatch out since 9/9/21.today already 12/9/21 still not arrive yet..

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I
8:33 am EDT

Pos Malaysia Penghantaran yang tidak diberitahu

Order barang melalui kurier poslaju.
Barang sampai tapi pihak penghantar tidak memaklumkan penerima.
Tidak boleh meninggalkan barang begitu saja tanpa makluman.
Mujur barang Masih berada dalam kondisi baik.
Kawasan perumahan adalah apartment, bukan rumah teres..jika barang diletakkan dan diambil orang lain bagaimana?
Siapa perlu bertanggungjawab?

Diharap pihak poslaju memandang berat isu begini untuk penambahbaikan.

Terima kasih.

Desired outcome: Perlu lebih berhati-hati dan memberitahu penerima jika telah melakukan penghantaran. Boleh what's apps dan menghantar gambar memberitahu barang telah dihantar.

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A
4:49 am EDT
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Pos Malaysia Poslaju lambat!

Barang dah sampai Poslaju Dato Onn 8hb September. Tapi sampai sekarang masih belum jalan postage. Mohon perhatian

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A
8:18 pm EDT

Pos Malaysia Pejabat pos dato onn johor bahru

Salam semua..
Nak minta perjelasan dari pihak poslaju bandar dato onn.. Parcel saya sampai di hub anda pada 25 ogos 2021.. Sehingga hari ini bertarikh 11 september 2021 saya masih belum menerima parcel saya. Mohon pihak poslaju ambil langkah yang sewajarnya untuk masalah ini.

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S
11:07 pm EDT

Pos Malaysia My parcel is still in poslaju Dato Onn JB sunce 7Sep2021.

Assalamualaikum,

Mohon bantuan poslaju Dato Onn utk post out parcel sy PL492801776986 secepat mungkin. Dari 7 sep 2021 stuck kat sana tak gerak2. Parcel sy yg lain sampai sekali dgn parcel ni kat poslaju dato onn dah 2 hari sy terima. Parcel ni je yg tak gerak2 lagi. Tak tahu apa masalah. Call tak dapat.

Please ya poslaju. Improve ur service if u want to still relevant in this industry.

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M
9:25 pm EST

Pos Malaysia Barang saya sampai di hub dato' onn 6/9 smpi skrg 10/9 tidak dihantar lagi ke rumah penerima

Tracking number utk barabg saya: EHE044853679MY. Sy minta tlg sgt2 cepatkan sikit ye, sbb brg tu brg keperluan, terima kasih

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B
1:28 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Pos Malaysia Lousy delivery service

I have an consignment number ENB063021276 MY which has arrived at Kuching delivery facility on 4th September, 2021. To my complete anger I called both Kuching and KL for the past two days. Everybody was dead there; ie nobody answered the call. It was either engaged or just nobody picked up the call. When I checked the consignment again just now, it was out for delivery. Imagine the parcel reached Kuching delivery facility in 4/9/2021 but was on the way to deliver on 9/9/2021. What the hell of this service. Please immediately look into your ground staff who were just having coffee time. Simply a bunch of lazy people

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S
12:17 am EDT

Pos Malaysia Service hancur

Tolong lahh pos laju malaysia. barang saya dah nak seminggu stuck dekat pos laju bandar dato onn. branch dato onn ni memang bermasalah ke? nak tunggu sampai bila? tengok tracking sampai sana 3hb sept sekarang dah 9hb sept. tolong manage betul betul lah kerja awak. banyak dah yang complaint pasal branch dato onn ni. still tak improve improve. barang kitorang tu nak buat apa lama lama dekat sana?

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N
9:44 pm EDT

Pos Malaysia Sender service sangat teruk dan mengecewakan

POS LAJU BANDAR DATO ONN ~ Service TERUK TERUK SANGAT! Orang yang hantar parcel itu pemalas dan jerit macam hantu ? Ingat orang pekak ka? Keadaan COVID kes yang tinggi mana ada orang berani keluar ambil parcel dengan org sender yang tak pakai pelitup muka dgn betul?!Pakai dengan betul2 bukan pakai sampai paras dagu! Tahu tak orang itu jerit suruh KELUAR AMBIL! CEPATLAH! SI BUJANG MATI MAKAN TAHI! Macam tu... Satu kampung dah boleh dengar dah! Service yang paling teruk dah lah n org tu letak parcel aku atas tong sampah yang kat luar. Apa yang jadi ni... Aku bukan x nak sombong bodoh ambil parcel tu, aku nak jaga penjarakan sosial...

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A
2:51 am EDT

Pos Malaysia delivery and counter service

i waitting too ling time for my parcel, the service counter give me the number call for pick up the parcel , but i had call 40 call ,i did't anyone pick up . May i know how can i get my parcel? I already waitting 5 days pos laju , is it laju ? i think you company have to improvement which this kind of service is too bad !!!!!!

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T
12:40 am EDT

Pos Malaysia Salah tempat hantar barang

PL813857463129 please send my right addres.

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N
7:46 am EDT

Pos Malaysia Servis

Pos laju dekat dato onn ni mmg suka simpan brg cust ke? Dh lebih 1 mingu brg tak kluar2... Kalau korang rasa tak boleh nak buat penghantaran bagus tutup je company tak payah nk buat untuk penghantaran barang.. Menyusahkn je... Dah banyak cust complain tapi servis tetap teruk... Dah la aku call banyak kali tak nak angkat... Aku nak tanya la prosedur korang macam mana ya? Aku tengok kelaut semua... Kalau tak reti nak jaga servis untuk penghantaran barang cust baik ttup company ya... Jgn nk menyusahkn orang... Terukkkkkk

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R
8:57 am EDT

Pos Malaysia Service

Barang saya dah sampai di Pos Laju Bandar Dato Onn pada 30.8.2021. Tp hari 7.9.2021 masih belum menerima. Pos Laju tutup sebab kes covid ke?

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A
5:15 am EDT

Pos Malaysia Product stuck at Klia Hub

Dear pos laju...
My parcel at KLIA Hub still not moved from 5hb September.. Please consider it because my customer jad complain to me bcause they dont receive their parcel yet..
How long you will kept my parcel at Klia Hub..
This os my tracking number
PL148293534684 from5hb still not moved
ERC633929126MY from 3hb still not moved
CD348956270MY from 1hb still same
PL565489410412 feom 4hb still same

Both are under Klia Hub... please take some action.. Thank you..

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N
12:31 am EDT

Pos Malaysia Item still undelivered: at delivery facility poslaju kota bharu since 3rd sept

From tracking: item arrived at delivery facility at Poslaju Kota Bharu on 3rd Sept. Still not delivered today 7th September. It is a document I urgently needed! Tracking no: PL693707786783. My contact: [protected]. Thank you.

Desired outcome: Please deliver the iten a.s.a.p.

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G
10:18 pm EDT

Pos Malaysia Parcel is arrived at the facility a week ago but not received!

Parcel arrived at DATO ONN POSLAJU on 1/9. Today is 7/9 and there is no update on my item at all. Tried calling them basically 30 times and there is no response too. This is not the first time experiencing with DATO ONN POSLAJU but this been repeating multiple times! I need the item urgently as I am WFH. Upset with this type of customer service. What should I do next?

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P
8:25 am EST

Pos Malaysia Pos laju dato onn lembab

Kalau dah sampai sana barang tu, boleh tak hantar cepat sikit. Ni peram sampai 5 hari, ko buat ape ha? Lain kali jangan guna perkataan laju. Tukar je jd pos lembab. Orang bayar kot postage! Haish.

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About Pos Malaysia

Screenshot Pos Malaysia
Pos Malaysia is Malaysia's national postal service provider, offering a range of services including mail delivery, parcel shipping, express courier services, international shipping, and logistics solutions. They also provide financial services such as bill payments, remittances, and insurance. Customers can access services online or at various physical outlets across Malaysia.
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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Pos Malaysia in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Pos Malaysia. Mention key areas of concern, transactions with the company, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

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Overview of Pos Malaysia complaint handling

Pos Malaysia reviews first appeared on Complaints Board on Dec 28, 2009. The latest review Mail delivery service was posted on Mar 18, 2024. The latest complaint postman simply put attempt fail status was resolved on Nov 21, 2019. Pos Malaysia has an average consumer rating of 1 stars from 967 reviews. Pos Malaysia has resolved 7 complaints.
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  1. Pos Malaysia Contacts

  2. Pos Malaysia phone numbers
    1300 300 300
    1300 300 300
    Click up if you have successfully reached Pos Malaysia by calling 1300 300 300 phone number 0 0 users reported that they have successfully reached Pos Malaysia by calling 1300 300 300 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling 1300 300 300 phone number 3 3 users reported that they have UNsuccessfully reached Pos Malaysia by calling 1300 300 300 phone number
    Customer Service
    1300 225 258
    1300 225 258
    Click up if you have successfully reached Pos Malaysia by calling 1300 225 258 phone number 8 8 users reported that they have successfully reached Pos Malaysia by calling 1300 225 258 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling 1300 225 258 phone number 6 6 users reported that they have UNsuccessfully reached Pos Malaysia by calling 1300 225 258 phone number
    7%
    Confidence score
    On Demand Pick-up Hotline
    +60 376 261 900
    +60 376 261 900
    Click up if you have successfully reached Pos Malaysia by calling +60 376 261 900 phone number 91 91 users reported that they have successfully reached Pos Malaysia by calling +60 376 261 900 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling +60 376 261 900 phone number 244 244 users reported that they have UNsuccessfully reached Pos Malaysia by calling +60 376 261 900 phone number
    International
    +60 1-300-30-0300
    +60 1-300-30-0300
    Click up if you have successfully reached Pos Malaysia by calling +60 1-300-30-0300 phone number 0 0 users reported that they have successfully reached Pos Malaysia by calling +60 1-300-30-0300 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling +60 1-300-30-0300 phone number 0 0 users reported that they have UNsuccessfully reached Pos Malaysia by calling +60 1-300-30-0300 phone number
    Customer Support Hotline
    +60 3-2705 9900
    +60 3-2705 9900
    Click up if you have successfully reached Pos Malaysia by calling +60 3-2705 9900 phone number 0 0 users reported that they have successfully reached Pos Malaysia by calling +60 3-2705 9900 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling +60 3-2705 9900 phone number 0 0 users reported that they have UNsuccessfully reached Pos Malaysia by calling +60 3-2705 9900 phone number
    More phone numbers
  3. Pos Malaysia emails
  4. Pos Malaysia address
    Tingkat 8, Ibu Pejabat Pos, Kompleks Dayabumi, Kuala Lumpur, 50670, Malaysia
  5. Pos Malaysia social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
  7. View all Pos Malaysia contacts

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