Pos Malaysia’s earns a 1.0-star rating from 967 reviews, showing that the majority of postal service users are dissatisfied with delivery services.
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Pos laju bandar dato onn jb
Sampai bila nak peram parcel kt pos laju bandar dato onn?
Buat kerja ke x kamu org ni?
Dah la nk keluar dr lembah klang dh lmbt.smpai dato onn 1.9 sampai sekarang belum terima.
Agk2 boleh jd pekasam parcel tu!
No cntx x boleh nk cntx.
Teruk betul servis POS PERLAHAN ni!
Parcel peram lama sangat
Haiyooo brg sy stuck dr 1hb..harini 6hb..buat perhiasan ke?call x angkat..buang je nombor ke hp ke kalau bunyi x angkat.huh!..tlgla baiki kelemahan..sini stock2 kena maki je service..bila pergi sana..banyak je van..org2 part time..kemonla..buat keje cepat sket…
my parcel
it doesnt make sense yang poslaju perap barang saya dekat station poslaju transit office ( klia hub ) from 3/9 until 5/9 without any update . they kept gave me the same update like ' parcel has departed from station poslaju transit office ( klia hub ) then the next day, suddenly said arrived at station poslaju transit office ( klia hub ) ? u know like dah gerak from tht place ttbe datang lagi dekat tht place . takle brain do ! this is my tracking number PL919763530307 . you gais boleh check betapa teruk nye service dari poslaju !
Desired outcome: hopefully korang buat kerja tu ikhlas sikit ye ;)
Parcel Pending at POSLAJU DATO ONN ( 1/Sept - 5/Sept)
My parcel tracking no. PL944567390708. 26/Aug 4.52pm posted over the counter South City Plaza Selangor.
28/Aug Dispatch out from transit Office
1/Sept 9.43am arrive at delivery facility Bandar Dato Onn
Until now I'm writing 5/Sept 6.17pm my parcel stuck/keep at Poslaju Dato Onn.
- 5days delivery Selangor to JB and 5days keep at POSLAJU DATO ONN.
** Very bad service and I don't know why still keeping without do any information to customer.
Desired outcome: Please send to me ASAP.
barang dah sampai lama tapi x mahu deliver
please lah poslaju bandar dato onn.. deliver lah barang saya.. dah 5hari kat situ.. nak pekasam ke? call x angkat..
Barang belum dihantar
Poslaju rawang memang bodoh. Service out. Call beribu kali tak pernah dapat. Macam taik. Tak payah buat service hantar barang laa kalau slow macam babi. Elok jual cincau jee
Delivery attempted when there is none
Tracking my parcel and saw the description as delivery attempted. BUT NONE WAS MADE. And then turned into item can be collected at places. What in the world? I was at home for 24 hours! Please hire better rider that has integrity and heart for the job. Everyone also tired but we didnt paid for nothing. If you cannot deliver, please find other job, resign as a rider. What a joke! PLEASE SEND MY PARCEL! Super pissed off. Paid the delivery fees for it to be delivered not collected! SUCH A JOKE! TERRIBLE RIDER TERRIBLE SERVICE.
Desired outcome: PLEASE SEND MY PARCEL. HIRE BETTER RIDER.
poslaju bandar dato onn
tarikh seller pos barang: 28/8/2021
tarikh hari ni : 3/9/2021
masih belum terima. bila check tracking parcel dah smpai poslaju bdo 1/9/2021. hari ni dah 3/9/2021. sampai bila nk peram barang orang ni.?dah 2 x jadi camni. camana la org nk support pos nasional, klau attitude x berubah.
Late delivery service
Hello Poslaju okay ke tak tu? Parcel sy dah sampai kat delivery facility sejak 29 Ogos lagi tapi sampai ke hari ni takde nampak bayang² pun nk hantar barang. Kot lah cuti merdeka pun agak² lah dah masuk bulan September dah diknon oii. Nak peram parcel saya tu sampai bila. Risau kadang² Poslaju tempat saya ni dah ghaib ke apa kena culik dengan bunian kot.
Worse service
I dont know why keep the parcel too long at their warehouse/transit/facilities. Call office no one pickup. If have problem i. e covid cases should announce to public about lateness. If no rider, why terminate contract delivery man before this? Service become terrible and now i understood why other competitor growing bigger and more efficient.
Customer service
It took forever to get a PIN code for log in verification on Poslaju apps. How many people that work under pos laju office?
If it's a big company, it should be able to keep up with customer because it's just online services. How many computer in the office?
Lembab...call xreti angkat
Tahun lepas pn order brg smpai dkt pos laju dato on..tbe2 dkt status fail receive..ble mse hntr pn xtaw..org sntiase ada dlm rmh..surat suruh amek brg pn xde..xhantar tu ckp je xhntr..ni skrg kali kedua..brg da semingu tak hantar..nk simpan brpe lme lg..org nk cpt pkai brg tu..call xpnh angkt..bebal service
parcel stuck for too long
It's been more than a week that my parcel stuck in poslaju bandar dato Onn, their service is lame. I ordered bread and I don't think it can still be eaten, or not fresh anymore. It's terrible. It's better to close the branch so other branch can have it with better service. I have no idea what on earth the people do inside.
Barang lambat sampai
Helo. Saya call tak dapat. Bila barang tu dapat deliver ye? Seller pos 23 Julai, 24 Julai dh sampai JB. Sampai hari ni dh seminggu tak proses2 lagi. Org beli brg sebab urgent nak guna. Dah la call x dapat. Pos laju lain ok je, apesal dato' onn ni slow sangat. Tolong lah pos laju. Harap sangat barang sy sampai minggu ni. Kita dh byr utk pos, bg laju sikit.
Desired outcome: Hantar barang segera.
Gombak Post Office Officer Saliah (Teller :13748) Fail to Provide Information before Transaction
Yesterday on 27/8/2021, I got an appointment at Pos Laju Gombak branch.. It was not busy at that point of time, I was making a renewal for my roadtax... And sadly to inform she doesn't even bother to ask why I make payment for a 6 month renewal roadtax which will expired by September 17 2021. She is more concerned with her RM2 commission, instead of make a well inform decision to customer. It is more regretful that, I came in again today (28/8/2021) and she inform it cannot be cancelled as she can only cancel for yesterday. I was really disappointed in which how she don't even bother what happened to customer. I only realize the roadtax expiry when I'm about to put it on my motorcycle. Now I know why most people really hate post office. Especially Pos Laju. You got a greedy staff who only know to get her own benefit instead of informing a small matter to customer. Pos Laju you lost one of your customer today.
Desired outcome: I hope it can be refund (I give back the roadtax, I want my money back), but I know it's impossible. Because the she say, the way your branch manager say. They all just want to letgo the issue away ASAP. But neglected the customer.
Saya ingin post laju sila hantr barangan sya PL170721587007
Sila hntar brngan saya PL170721587007
My parcel is going around in a never ending loop
The parcel was posted on 13/8 but untill now i have not received anything. Then it arrived at poslaju dato onn, dispatched out to pislaju johor bahru, from there it went to pusat serahan mel JB, next went back to poslaju dato onn, and then it was dispatched out to poslaju jb, and then again returned to dato onn and when i check yesterday it was dispatched out to poslaju jb again in a never ending loop
Desired outcome: Please send my Parcel ASAP
My parcel have already reached bandar dato on but it was send to pos lahu johor bahru and then it stayed there for almost 5 days and then dispatched out to pusat serahan mel JB 3 and then it was dispatched out to poslaju dato onn again and i waited the whole day still did not receive anything parcel number (EP825688168MY)
Parcel lambat pos out
Parcel sampai di poslaju dato onn pada 23/8/3021 tapi sehingga hari ni 27/8/2021 dah 5 hari parcel masih belum pos out ke rumah saya padahal alamat di negeri & daerah yang sama.
Sila rujuk gambar yang saya sertakan.
Mohon segerakan penghantaran! Sila perbaiki servis anda.! Servis sangat teruk!
Terlalu lama barang disimpan sebelum pos out! Sangat kecewa dengan servis yang diberi!
Desired outcome: Sila hantar parcel saya pada hari ni!
Services
Brang sy dkt dato onn 23/8. Skrg 27/8. Knp tak gerak? Klau poslaju skudai, services bagus. Jumaat&sabtu mesti alasan cuti. Tp hari tak cuti pun brg tak gerak! Aku tak nak tahu masalah di poslaju dato onn. Aku nak brg aku je.
PL859606444844 written delivered but still haven't received
Mentioned delivered to Wendy, I'm Wendy, I didn't received it, checked with security guard or neighbors, nobody take my parcel, this is really unbelievable, how can this happened? Normally got take a picture after delivered, but don't have?Irresponsible, never happened before, pls check where's my parcel now.
Desired outcome: Please reply asap.
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Overview of Pos Malaysia complaint handling
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Pos Malaysia Contacts
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Pos Malaysia phone numbers1300 300 3001300 300 300Click up if you have successfully reached Pos Malaysia by calling 1300 300 300 phone number 0 0 users reported that they have successfully reached Pos Malaysia by calling 1300 300 300 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling 1300 300 300 phone number 3 3 users reported that they have UNsuccessfully reached Pos Malaysia by calling 1300 300 300 phone numberCustomer Service1300 225 2581300 225 258Click up if you have successfully reached Pos Malaysia by calling 1300 225 258 phone number 8 8 users reported that they have successfully reached Pos Malaysia by calling 1300 225 258 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling 1300 225 258 phone number 6 6 users reported that they have UNsuccessfully reached Pos Malaysia by calling 1300 225 258 phone number7%Confidence scoreOn Demand Pick-up Hotline+60 376 261 900+60 376 261 900Click up if you have successfully reached Pos Malaysia by calling +60 376 261 900 phone number 91 91 users reported that they have successfully reached Pos Malaysia by calling +60 376 261 900 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling +60 376 261 900 phone number 244 244 users reported that they have UNsuccessfully reached Pos Malaysia by calling +60 376 261 900 phone numberInternational+60 1-300-30-0300+60 1-300-30-0300Click up if you have successfully reached Pos Malaysia by calling +60 1-300-30-0300 phone number 0 0 users reported that they have successfully reached Pos Malaysia by calling +60 1-300-30-0300 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling +60 1-300-30-0300 phone number 0 0 users reported that they have UNsuccessfully reached Pos Malaysia by calling +60 1-300-30-0300 phone numberCustomer Support Hotline+60 3-2705 9900+60 3-2705 9900Click up if you have successfully reached Pos Malaysia by calling +60 3-2705 9900 phone number 0 0 users reported that they have successfully reached Pos Malaysia by calling +60 3-2705 9900 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling +60 3-2705 9900 phone number 0 0 users reported that they have UNsuccessfully reached Pos Malaysia by calling +60 3-2705 9900 phone number
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Pos Malaysia emailscare@pos.com.my100%Confidence score: 100%Supportfilateli@pos.com.my91%Confidence score: 91%
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Pos Malaysia addressTingkat 8, Ibu Pejabat Pos, Kompleks Dayabumi, Kuala Lumpur, 50670, Malaysia
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Pos Malaysia social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024 - View all Pos Malaysia contacts
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