Procter & Gamble
Reviews and Complaints

Hello;

While shopping for the above in a local Target I was shocked to see 30-40 skus! Really? You need to produce so many varieties? You need to read "Paradox of Choice." What about the cost of the shelf space for all of them? I remember reading a few years back P&G was paring down and/or selling off product lines. As a shareholder I am aghast of this marketing plan.

Regards,
Roger H. Sternfeld
[protected]@aol.com

Good Day!... I am complaining about the child proof screw on lid on the container... has it ever occurred to you that seniors have difficulty in removing lid... this is absolutely ridiculous, my husband says you almost need a pipe wrench to remove... these two tabs are very hard to push in and turn at the same time... not impressed with your container to say the least... your comments please

Leslie Vanharen
44488 Jamestown Road
RR#2 Bluevale Ontario
N0G 1G0

[protected]@gmail.com

Service: I have 3 AA batteries that have leaked and corroded the inside of an Aluminum flashlight. They have not been used long, about 3 months. I was able to remove them from the light and the leaking is easily seen.
Therefore, I took pictures that show corrosion and a good to date of 2025 for each battery. I scrubbed the flashlight with coke and poured it into the barrel and washing it Thoroughly.
Flashlight seems to be ok, it wasn't a real expensive maybe $25.00. When I purchase batteries I buy (2) 4 packs or a 10 pack. Please tell me how to follow up on this request. Thanks,
Richard Makofski
943 Ridgehaven St
Canyon Lake, TX 78133
[protected]@gmail.com

Hello to you,
I wish politely to complain regarding your Vanilla Latte room spray! It is quite inafective at masking even the lightest odurs, and very wet when used, in plain English it is useless against smells! It is not just this particular flavour of spray, we found Cranberry to be of the same club, not much good? Airwick Pure easily outstrips your product, which also does not leave wet spray when used! Anyhow I have expressed how we feel and no great loss to you I know, but would not be buying your sprays in the near future!

Thanking you,

Barry Rain

Eddie Hudgens

3:29 PM (4 minutes ago)

to crestoralb

Dear P and G,

I am a dentist in the Charleston, SC area. I have been purchasing imprinted toothbrushes from P and G for several years. Over the last year, we have seen an increase in receiving very limited orders with regards to color. Mostly receiving purple and pink Oral B toothbrushes. Now, we have a backlog of only those colors that many people do not care for. I contacted P and G earlier this year and was told that nothing could be done, but this situation continues. I know now after speaking with your customer service department this is a recurring theme with many dental offices with imprinted toothbrushes.

I do not want anymore pink or purple toothbrushes, unless you will give me credit for the ones I cannot give away.
I do not understand how complaints could be received regarding this situation, but there is no answer.

I would appreciate a response regarding you view and how this will be handled. I have a national blog site that has many dental followers who would like to hear your answer as well. Otherwise, I will discontinue my future orders of your products. I will look to your response soon. Thank you.

Dr. Hudgens
P and G Account #2211645

Quite simply what P&G represents themselves as a consumer driven company is false. They do not stand behind their products and will use any excuse to not honor their warranties and show no interest in consumer issues and complaints.

I believe every consumer that has any issues with this company should broadcast their concerns through media and to as many people that they are acquainted with and use social media to its fullest to warn customers to avoid all their product lines and buy from their competitors instead. P&G must be made to understand that its the consumer that keeps them in business not the other way around.

Many of their staff's behavior are unethical, unremorseful and totally disrespectful and are only interested in the bottom line of the company rather than the consumers interest. They do not stand behind their products and based on the experience that have been observed they do not intend to.

I believe this email speaks for itself and the position taken and unless P&B starts taking their customers issues seriously and actually respects their customers they and their products should be boycotted permanently.

I have used Safeguard soap for as long as I can remember. I always buy the large pack at Walmart. Can you explain why the size went from a 4 oz bar to a 3.2 oz bar? I know you think people are stupid and don't pay attention to this type of thing, but you would be wrong. I will be rethinking my next purchase.

As far as the Bounty Paper Towels go, I have used those all my life, until about the last 6 months. I was willing to pay a little more for a better paper towel, but now they aren't any better than the Great Value brand - so why pay the difference?

I don't really expect an answer, since I'm just a small fish in the pond.

The Gillette Simply Venus Razors won't even shave off hair! I only shaved off on armpit with cream, and rinsed the razor with water in-between and by the time I do the other left armpit it won't shave off the hair despite I rinse the razor and can't do my legs and my body hair is not even thick but fine. Each one won't shave after a small patch of fine stubbled hair. I paid money for these razors to do their job doing arms and legs but they can't even do that. Can you put in good quality razors that doesn't go blunt despite rinsing and no hair stuck in the product?
This stuff ain't cheap.

The oil inside the Febreze CAR vent clip leaked and melt my car print and AC dashboard. The print and the dashboard are permanently damaged and cannot be cleaned. I have cleaned it a few times and the corrosion damage is permanent.
I bought it from Costco, and the product leads and melts my car print badly. P&G refuses to pay for the repair using obvious lies and excuses; Such as damage images are not clear enough, and repair estimates have handwritten total prices, which never be part of their requirements while P&G contact me.

First, let me say that I have been a faithful customer for many years. As I am disabled and homebound now, I depend on my aide to do my shopping for me. Recently, I had her purchase the largest package of AAA and AA Duracell batteries that the store (Walmart) had. I told her to check the experation date, which she did. The date was December 2023. Good deal, right? Wrong ! She came home and tried to put batteries into the various items that needed them. She called to me and said the AAA's wouldn't fit. Of course they wouldn't because they were all leaking terribly! Only 2 out of 36 were good ! Upon inspection of the AA's, I discovered that only 4out of 24 were good. What the heck was going on ? Since the packages were gone in the trash, I can't send them to you plus I am on a fixed income and can't afford the postage. Sad to say, I will NEVER purchase another Duracell product. So far I have lost approximately $28. That's a lot of money to me.

I filed a complaint on the bounty paper towels because of the smell... reference # [protected]... and I have not recieved a response so I will try one more time then I will go on social media and tell people not to buy your product.. The paper towels I bought smell so musty they make you gag... I only purchase Bounty but I may need to change.. because it seems like you dont care about the people that buy your product.. thanks Freda

These batteries leaks, i have one package of 16 in unopened box stored with other batteries in a drawer and most of them leaks.
I used 4 unleak on the side and throw 2 leaked one .Called the customer service and the person did not want to replace only will relay to the quality department and send mail. I guess there is no 10 years guarantee in storage. What a rip off! These batteries were made in Belgium.

The plunger would not go down.so I had to take the plunger out of bottle and try to pour some shampoo from the full, brand new 33.89 fl oz into my good hand. . it was not easy. That was why I wanted the bottle with a plunger. So I would have no need to hold the bottle while dispensing the shampoo. Later I took the plunger out and tried every way to get it to work. I then got out a $ 1.00 brand new bottle of hand sanitizer. I was able to easily get that plunger to work. Yours is broken. I lost at least a good quarter cup of shampoo trying to transfer your product into the sanitizer bottle (after I cleaned the sanitizer bottleout) so now I Am out of some shampoo and
some cheap sanitizer . I only use Pert for my hair and have always been pleased with the product. Your dispenser sucks. I am disabled and hoped this would make things easier in the shower. Instead it was a nightmare

hello,
I have on numerous occasions tried to print coupons from your website. Everytime it tells me to make sure my printer is ready because you only get 1 print. I either get a continuous loading circle or it says the coupon has printed and low and behold NO COUPONS. I have missed so many good deals because I want to use coupons. I am so beyond upset you have made you Sunday paper coupons "regional" I am a couponer and have not couponed for your products in so long because I do not get the coupons and also cannot print them. I am not taking the time to go to a library as you have said in the past when I have a very good computer and printer at home. I have no problems printing any other coupons so I guess until you either fix the printing problem or start bringing your coupons back in the sunday papers I will go to another brand. Tide and downy were my go to brands but when I can use coupons and get other good brands for half the price I will do that!
thank you for your time,
A very unhappy consumer

I purchased the product I have mentioned above back in July, within in 2 days of clipping it into my car it leaked all over my dashboard. It has ruined my dashboard, stripped the paint and I don't feel as though I should have to pay out to repair this damage that your product has caused. I contacted your company about this in July and never heard anything back about it.
I find your customer service really bad, what's the reason no one has contacted me regarding this?
I would like the damage paid for by your company.
My email address is lauren.[protected]@hotmail.com

A 100 Fl. oz. bottle of Tide Laundry Detergent appears to have a defect in the bottom seam where it is joined together in the manufaturing extrusion process (see photos). Its amazing how such a small crack in the seam can allow more than 25% of the bottle to leak out into the laundry cabinet.
This bottle was purchsed at either the Target Store located on University in Sarasota, FL or the Target Store located on Bayshore & U.S.41 in Bradenton, FL. (I shop at them both) and always have multiple bottles on hand.
I do "love" this product as I have used it for decades and I will continue to do so but must admit I was quite disappointed with the mess that it made that I had to clean up!

Gregg A. Banfill
4830 14th Ave. E.
Bradenton, FL. 34208
[protected]
[protected]@hotmail.com

The powder has been protected against expouse to liquid & top has remained tight on, 8 out of 10 times no powder will pour out of container. I have to use one of my other products. I cannot return to store' . I'd bought the product about 3 months ago. If you would like me to return let me know. A coupon would sooth my disappointment
Joan Nutt
4740 HWY 34 S
Greenville, TX 75402

phone # [protected]

Thank you

Hi, I am contacting you regarding the 2 in 1 Bold gel pods, a few times the pods have leaked in the container resulting in them clustering together. I thought at first it was maybe because something had caused them to leak where I store them (under the sink). I tried storing them in a different cupboard where nothing could cause them to leak but they still did. Please see the attached photos. I will not purchase them again until I get some clarification on why this has happened. Looking forward to hearing from you.

Regards

I have been using this product for years, and have noticed that in the past year the can frequently contains product, but will no longer spray. I have purchased the product at Costco and at the Christmas Tree Shops, as it is not available at many other outlets that I frequent. Are these "seconds", which is why they are available at these locations?
Just wanted to register my disappointment with a product that is superior to other air fresheners in so many ways.
Kathy Kretowicz

I bought a tube of your denture cream with scope flavor, thought it was very good however, i am not satisfied with the packaging of this product! after a few uses, i was unable to get the cream out of the tube, I had to cut it open to retrieve the cream now there is always a mess when i try to use it! I can't just carry on a rant about what is going on with this product, because i don'y know anything else to say about it except, that i really do like the flavor, and the fact that the scope kicks in at different times, and makes my mouth feel really clean and fresh! I would really like to continue using it but when i think about how this tube is I am a little apprehensive about buying more of it!