Ordered through Amazon and unfortunately they contracted out this delivery. Two items ordered on December 6th with an estimated delivery of December 10th has now turned into a missing package that hasn’t been scanned since Dec.8th. I cannot get any info from online assistance as it’s been marked as weather delay. Cannot get through to the customer service by phone as lines are always full and it just asks you to try again later.
This was a Christmas present from Santa for both my daughters:(.
Thankfully Amazon has been great and my other packages have arrived. Amazon should not contract work out to Purolator! They do a great job themselves!
Recommendation: Consistent updates including location when scanned