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CB Parcel Delivery Services Purolator Terrible all around service!!
Purolator

Purolator review: Terrible all around service!!

D
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4:28 pm EST
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Ordered through Amazon and unfortunately they contracted out this delivery. Two items ordered on December 6th with an estimated delivery of December 10th has now turned into a missing package that hasn’t been scanned since Dec.8th. I cannot get any info from online assistance as it’s been marked as weather delay. Cannot get through to the customer service by phone as lines are always full and it just asks you to try again later.

This was a Christmas present from Santa for both my daughters:(.

Thankfully Amazon has been great and my other packages have arrived. Amazon should not contract work out to Purolator! They do a great job themselves!

Recommendation: Consistent updates including location when scanned

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  1. Purolator Contacts

  2. Purolator phone numbers
    +1 (800) 561-7876
    +1 (800) 561-7876
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    TTY for the Hearing Impaired
    +1 (888) 744-7123
    +1 (888) 744-7123
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    Customer Service
    +1 (800) 459-5599
    +1 (800) 459-5599
    Click up if you have successfully reached Purolator by calling +1 (800) 459-5599 phone number 0 0 users reported that they have successfully reached Purolator by calling +1 (800) 459-5599 phone number Click down if you have unsuccessfully reached Purolator by calling +1 (800) 459-5599 phone number 0 0 users reported that they have UNsuccessfully reached Purolator by calling +1 (800) 459-5599 phone number
    Technical Support
    +1 (888) 302-8819
    +1 (888) 302-8819
    Click up if you have successfully reached Purolator by calling +1 (888) 302-8819 phone number 0 0 users reported that they have successfully reached Purolator by calling +1 (888) 302-8819 phone number Click down if you have unsuccessfully reached Purolator by calling +1 (888) 302-8819 phone number 0 0 users reported that they have UNsuccessfully reached Purolator by calling +1 (888) 302-8819 phone number
    Freight Customer Service
    More phone numbers
  3. Purolator emails
  4. Purolator address
    5995 Avebury Road, Suite 100, Mississauga, Ontario, L5R3T8, Canada
  5. Purolator social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jan 02, 2025
  7. View all Purolator contacts
Purolator Category
Purolator is ranked 11 among 104 companies in the Parcel Delivery Services category