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Radisson Hotels review: Hotel

annoyed72 of lewes, GB

May 22, 2024 11:00 am EDT

Featured review

This week I checked into the Radisson Blu Hotel in Marseille having booked a full price room, only to discover the hotel is in the middle of being renovated - when I asked to talk to the manger about this, he came down but would not accept that them not mentioning on their website that the hotel is currently a total building site was not good business - he dismissed my complaints and was pretty rude too boot, even when I explained that I am allergic to house dust etc - when I went on Trip Advisor in order to leave a complaint there, I found loads of other customers have already had the same problem, and that Radisson have obviously just ignored them too - sadly this means my respect for Radission Blu as a hotel chain is in the dumper (rather like the hotel in Marseille!) and I will have to look for alternative hotels - cheers

Desired outcome: an apology to all recent customers and a refunded reduction in our room rates - and most importantly a warning added to their website etc

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Radisson Hotels Contacts

Radisson Hotels phone numbers

+1 (800) 333-3333
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+1 (866) 434-2824
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More phone numbers

Radisson Hotels emails

info@radissonhotels.com

100%
Confidence score: 100%

Support

Radisson Hotels address

701 Carlson Parkway, Minnetonka, Minnesota, 55305, United States

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Nov 14, 2024