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Republic Services review: Trash pickup at Tucson Meadows Tucson, AZ

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11:22 am EST
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On the Wednesday before Thanksgiving last year (23') our usual truck driver Leon was working with a new man working the backend, not Victor. Republic had a "new man first day out..." later would tell me. Every week we put out one of Republics' trash cans. And sometimes we also put out a Rubber Maid blue tub filled with tree limbs & cuttings. Both Leon & Victor have emptied this tub before over the last 6 years. Victor would dump the contents of our tub and place the tub on the curb by our emptied trash can. Your man that Wednesday picked up the tub (size 4'x2' in almost perfect condition) and through the whole tub in the truck. I'm looking at him throwing the whole tub into the backend. I immediately ran out and yelled for this man to stop "IN ENGLISH." Instead, as I'm running toward him yelling stop, he smiles at me & pushes the lever down comes the shovel. When Leon saw what happen he lifted the shovel, but we could see my tub was now split, crushed no longer a tub. Leon said "they (Republic) would replace it." Leon said he would put in for a "replacement." After 5 weeks Republic dropped off a beat-up, dirty trash can with holes et al this can is unacceptable. I want a tub the same size as what you/Republic through away. If you will not give us a new "tub" you may give us a new smaller gallon Republic trash can. Please either email us at [protected]@gmail.com or by phone [protected]. We want to know how you will reimburse us for the tub you destroyed. And please stop by any day (we our lot 206) & pick up the piece of rap blue can. R. Simpson

Claimed loss: Pricing a new tub same size (as what Republic destroyed) at Home Depot & ACE Hardware their tubs same size started at $30.00.

Desired outcome: We would like a refund....in a max. amount of $25.00. We will pay out-of-pocket any cost over your $25.00 for a tub.

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    +1 (480) 627-2700
    +1 (480) 627-2700
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    (844) 737-8254
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    18500 North Allied Way, Phoenix, Arizona, 85054, United States
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    Dec 20, 2024
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