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Flower non delivery in Royal Oak Mi
I Ordered Make a Wish Bouquet to be delivered Dec. 12, 2022 for total of $57.22 charged to my credit card. I Was called by customer service minutes later that they did not deliver to stated address and they were cancelling my order. They did not cancel charge, order a refund, and no refund has been processed, as of current date Jan. 10, 2023. I want this charge credited back to my credit card. Order # is 88273. Ruth Hurst [protected]@gmail.com
Desired outcome: Refund to credit card
A order in which they could not deliver
On Jan 2 2023 I ordered on dozen Long stem roses with chocolate and a bear! I was told the date and location was doable and my payment was processed! Later that day I received an email saying my order was cancelled and a paper saying refund!. But my account that once was pending now says complete and my bank says there is No refund showing from Roger Florist! Customer service is now ignoring me after I have sent screenshots showing correspondence between myself and my bank! I will be contacting the BBB first thing Monday morning if I don't get this resolved, I'm on a fixed income and this doesn't settle well with me! As quickly as y'all take ppl's money is as quick as should give it back!
Desired outcome: Refund me my money!
No refund for canceled order
I ordered flowers on Dec 10. 2022.
On that very same day I received an email notifying me that the order was cancelled by Roger Florist and that I would receive a refund in 6-7 days. After repeatedly contacting them via email, I have not received my refund.
It's is Jan 9, 2023. They have stopped responding to my emails.
Do not order from this company. I feel like they a scam.
Desired outcome: I'd like my money back.
I had this happen too. But if enough people have been burned, how come attorney general or state police don’t get involved?
Same thing. Finally opened dispute with my credit card. Ridiculous!
Flowers not delivered
On December 12, 2022 I ordered flowers to be delivered to My sister for her 94th birthday, which she never received. I have been charged $66.05 on my credit card which has now been paid to Roger Florist. On January 2nd I sent an email to Roger Florist Customer Service and have not received any response whatsoever. The Flowers were to be delivered to:
Gloria Jasinski
1761 Nightengale Lane, Apt. 202
Traverse, Florida 32778
My Name is: Casey Lucchesi
9214 Golf View Dr
New Port Richey, Florida 34655
Desired outcome: Would now like my Money Returned.
The same situation happened to me. 😡
This just happened to me this is so BS
STOLE $102
On December 1st I called to order memorial flowers for friends in Montgomery, AL in honor of their son, a Marine that they lost 10 days before we lost our son. Within 5 minutes of placing our order I got a cancellation email. I immediately called because they took $102 from me. They said I would get a refund. I have called every few days, sent numerous emails and nothing. Now they refuse to respond to my email and they hang up on me when I call. I have been out of work since the loss of our son. I suffer from PTSD, anxiety and depression. Theft is never ok. I want my money back and them held accountable to every person they've done this to.
Desired outcome: I would like my refund
Flowers undelivered
Dec 20th ordered flowers for same day delivery, called Dec 21st to verify if flowers sent was told they have until 9pm but would be delivered that day. Called on Dec 22 again was told would be delivered that day however later that day I received an email stating " order canceled because it was undeliverable and a refund was submitted. No refund yet
Desired outcome: I want my refund!
Not refunding money after cancelling order
12-07-22 I ordered flowers for my neighbor who was in Ashville. Roger Florist cancelled the order and I have not received my refund as of yet. With so many complaints I don't know why they are still in business. Please report to the BBB.
Order charge to my CC 12/07/2022
ROGER FLORIST / [protected] NY
-$83.41
Communications to Roger Florist
Roger Florist Customer Service
Order Cancelled4
Yahoo/Inbox
Roger Florist Customer Service
To:[protected]@Bellsouth.net
Wed, Dec 7, 2022 at 5:04 PM
Hello Tracey,
This is to confirm that we had to cancel your order because it was undeliverable.
You purchased from us a very little while ago so we wanted to respond to you almost immediately so you can have a chance to go search for another flower service.
Sorry again but we cannot deliver to that address.
We issued a full refund to your card. Please allow 5-7 business days for the funds to appear on your account, if you used a debit card it may take a bit more time depending on your bank.
If you have any other questions, please reply to this email.
Thank you for understanding and I am always here for you!
Kind Regards,
Jackie Tyler
Customer Service
Roger Florist
Tracye Higgins
To:Roger Florist Customer Service
Sun, Dec 18, 2022 at 4:21 PM
Still haven't received my refund.
Show original message
Roger Florist Customer Service
To:Tracye Higgins
Mon, Dec 19, 2022 at 6:59 AM
Hello Tracye,
My name is Denise and I am a manager at Rogers.
I have looked into the system and it shows me a refund on our end.
Please see below for our system receipt.
Would you please give it 1 or 2 more days and if you still do not see the refund please contact me direct by replying to this email and please put my name Denise on the subject line so it can forwarded directly to me.
Have a lovely day! I'm always here for you!
ID: 86023
Customer Name: Tracye Higgins
Phone:[protected]
Total Amount: $62.96
Service Fee : $14.99
Tax: $5.46 - (Sales Tax)
Refund Total: $83.41
Show original message
Roger Florist Customer Service
To:Tracye Higgins
Wed, Dec 21, 2022 at 6:54 AM
Hello Tracye,
Have you looked in the account for Roger Florist? It would Show on your account as Roger Florist.
Hide original message
On 12/21/2022 1:30 AM EST Tracye Higgins wrote:
Attn Denise
Still haven't received the refund.
12/07/2022
ROGER FLORIST / [protected] NY
-$83.41
It was refunded to my credit card, right?
Tracye Higgins
On Monday, December 19, 2022 at 06:59:55 AM EST, Roger Florist Customer Service wrote:
Hello Tracye,
My name is Denise and I am a manager at Rogers.
I have looked into the system and it shows me a refund on our end.
Please see below for our system receipt.
Would you please give it 1 or 2 more days and if you still do not see the refund please contact me direct by replying to this email and please put my name Denise on the subject line so it can forwarded directly to me.
Have a lovely day! I'm always here for you!
ID: 86023
Customer Name: Tracye Higgins
Phone:[protected]
Total Amount: $62.96
Service Fee : $14.99
Tax: $5.46 - (Sales Tax)
Refund Total: $83.41
On 12/18/2022 4:21 PM EST Tracye Higgins wrote:
Still haven't received my refund.
On Wednesday, December 7, 2022 at 05:04:06 PM EST, Roger Florist Customer Service wrote:
Hello Tracey,
This is to confirm that we had to cancel your order because it was undeliverable.
You purchased from us a very little while ago so we wanted to respond to you almost immediately so you can have a chance to go search for another flower service.
Sorry again but we cannot deliver to that address.
We issued a full refund to your card. Please allow 5-7 business days for the funds to appear on your account, if you used a debit card it may take a bit more time depending on your bank.
If you have any other questions, please reply to this email.
Thank you for understanding and I am always here for you!
Kind Regards,
Jackie Tyler
Customer Service
Roger Florist
https://rogerflorist.com/
https://www.complaintsboard.com/roger-florist-b133287
Show original message
Tracye Higgins
To:
Tracye
Sun, Jan 8 at 12:13 AM
I ordered flowers from a Roger Florist in Ashville 12-07-2022, I used my credit card to pay for the flowers. A neighbor was in Ashville for her birthday and I was sending the flowers to her. Shortly after ordering the flowers I received a message saying they cancelled my order because they didn't deliver to the location I needed them to go. I have tried many times to get some concrete information from them but have not gotten anything useful from them. The website is still up. I Googled this florist and they have many complaints for not refunding money on orders. I will file a complaint with BBB also. Here's a transcript of our emails.
12/07/2022
ROGER FLORIST / [protected] NY
-$83.41
Roger Florist Customer Service
Order Cancelled4
Yahoo/Inbox
Roger Florist Customer Service
To:[protected]@Bellsouth.net
Wed, Dec 7, 2022 at 5:04 PM
Hello Tracey,
This is to confirm that we had to cancel your order because it was undeliverable.
You purchased from us a very little while ago so we wanted to respond to you almost immediately so you can have a chance to go search for another flower service.
Sorry again but we cannot deliver to that address.
We issued a full refund to your card. Please allow 5-7 business days for the funds to appear on your account, if you used a debit card it may take a bit more time depending on your bank.
If you have any other questions, please reply to this email.
Thank you for understanding and I am always here for you!
Kind Regards,
Jackie Tyler
Customer Service
Roger Florist
Tracye Higgins
To:Roger Florist Customer Service
Sun, Dec 18, 2022 at 4:21 PM
Still haven't received my refund.
Show original message
Roger Florist Customer Service
To:Tracye Higgins
Mon, Dec 19, 2022 at 6:59 AM
Hello Tracye,
My name is Denise and I am a manager at Rogers.
I have looked into the system and it shows me a refund on our end.
Please see below for our system receipt.
Would you please give it 1 or 2 more days and if you still do not see the refund please contact me direct by replying to this email and please put my name Denise on the subject line so it can forwarded directly to me.
Have a lovely day! I'm always here for you!
ID: 86023
Customer Name: Tracye Higgins
Phone:[protected]
Total Amount: $62.96
Service Fee : $14.99
Tax: $5.46 - (Sales Tax)
Refund Total: $83.41
Show original message
Roger Florist Customer Service
To:Tracye Higgins
Wed, Dec 21, 2022 at 6:54 AM
Hello Tracye,
Have you looked in the account for Roger Florist? It would Show on your account as Roger Florist.
Hide original message
On 12/21/2022 1:30 AM EST Tracye Higgins wrote:
Attn Denise
Still haven't received the refund.
12/07/2022
ROGER FLORIST / [protected] NY
-$83.41
It was refunded to my credit card, right?
Tracye Higgins
On Monday, December 19, 2022 at 06:59:55 AM EST, Roger Florist Customer Service wrote:
Hello Tracye,
My name is Denise and I am a manager at Rogers.
I have looked into the system and it shows me a refund on our end.
Please see below for our system receipt.
Would you please give it 1 or 2 more days and if you still do not see the refund please contact me direct by replying to this email and please put my name Denise on the subject line so it can forwarded directly to me.
Have a lovely day! I'm always here for you!
ID: 86023
Customer Name: Tracye Higgins
Phone:[protected]
Total Amount: $62.96
Service Fee : $14.99
Tax: $5.46 - (Sales Tax)
Refund Total: $83.41
On 12/18/2022 4:21 PM EST Tracye Higgins wrote:
Still haven't received my refund.
On Wednesday, December 7, 2022 at 05:04:06 PM EST, Roger Florist Customer Service wrote:
Hello Tracey,
This is to confirm that we had to cancel your order because it was undeliverable.
You purchased from us a very little while ago so we wanted to respond to you almost immediately so you can have a chance to go search for another flower service.
Sorry again but we cannot deliver to that address.
We issued a full refund to your card. Please allow 5-7 business days for the funds to appear on your account, if you used a debit card it may take a bit more time depending on your bank.
If you have any other questions, please reply to this email.
Thank you for understanding and I am always here for you!
Kind Regards,
Jackie Tyler
Customer Service
Roger Florist
https://rogerflorist.com/
https://www.complaintsboard.com/roger-florist-b133287
Desired outcome: Refund
They did the same thing to me: I placed a Floral Order on December 1, 2022, and the next day, they cancelled it, but charged my carder $72.20! Got the same generic email from "Denise, a manager", just like you, stating that a refund had been made, but 42 days later, there's no sign of any refund. I've sent multiple emails to customer service@Rogerflorist.com but have received no response. This company is dishonest and fraudulent in their business dealing and I will contact the BBB and post negative reviews online.
Service in all
I ordered an arrangement to be delivered on 1/6/23 online with Rogers Florist. I even call the number after the purchase to confirm it would be delivered THAT day, the man told me yes by 7pm. The arrangement never arrived. I never received an email to confirm the order. I called this morning on 1/7/23 to ask what the issue was, and the man was SO disgustingly rude. He asked NO questions, didn’t look up my order, he immediately told me to “consider it cancelled” and he continued to cut me off and repeat ITS CANCELLED. There was literally no result. I ended up having to call my bank to cancel the order and file a claim. SUCH GARBAGE.
I'm having a problem with them as well. Ordered flowers, they cancelled the order and I haven't received my refund. The order was placed 12-07-22.
I ordered an arrangement for my daughter's b day and she never got it.i called the next day and was told to send an email to get my $ back.i received an email back stating I would get a refund and It has been a month and no refund and they won't answer my e mails now.and when I call a very rude man answers and says to file a complaint threw e mail. This business should be shut down.it is a Terrible place.
Never received the plant. I want a refund.
Never received the plant. I want a refund. I have been trying since Dec 17 2022 to get my money back. I was told that the money would be in my account in 2 days on Jan 2 2023. Please help me I have tied to be patient.
Order: 92088
Order Details
Product Name Quantity Amount
1 Lush Leaves Pothos Plant 1 $34.99
2 Balloon 3 $10.47
3 Teddy Bear 1 $13.99
Service Fee : $14.99
Tax : $5.21
Total : $79.65
Desired outcome: I want a refund.
Service
I put in an order for a flower delivery weeks ago. I was told that you could not deliver in that area for some reason. Roger Florist took my money and I have yet to get a refund…. Every time I call, I’m being transferred to a voicemail box that keeps on saying “Roger Florist” and then disconnects me. I have sent an email and I never get a reply. I will never ever do business with Roger Florist again!
Desired outcome: A refund
I ordered two bouquets worth over $112 and I have not received my money back. I am on my way to the bank to close my card and file a complaint against them. You should do the same.
Flower bouquet
12-23-22 received email stating my order was cancelled due to being undeliverable. Refund was to be processed 1-2 days. I allowed extra time due to the holidays, then emailed customer service. Manager, Denise, replied, stating the refund was showing processed on her end. She asked that I give it another day or so to post. After many emails and almost 2 weeks, still no refund.
Desired outcome: Refund
The same exact thing happened to me I am going to the bank and closing my card I used and filing a complaint against them.
No refund yet it's been 4 months
I ordered online October 9 for the flowers to deliver to somewhere else they charge me they took all information they took it out the money almost $69 from my account and right away after that they said they don't deliver to my area and after that, I am still chasing them to get my money back and then I got email from them it says they refund my money but still I don't receive back yet I don't have any refund. Im keep calling them nobody's answering and they're not responding my emails anymore and I'm still waiting for my refund for $70 never ever use this company they cheating literally they're cheating and taking peoples money. I.
Roger Florist
Roger Florist took an order I placed on Christmas Eve and later that day cancelled said order. Said I would be refunded money. Total scam. It's been over a week and a half and still no refund. Customer service said may be issue with my bank. I contacted my bank and they said no refund was issued. I have read complaints after the fact. Wished I read them prior to ordering. Take business off the web. Scam total scam
Desired outcome: Want refund and want business out of business
My money back
I ordered flowers on 12/29/22 and was told they would be delivered same day. I also spoke with Chat which informed me they would be delivered by 5pm Next day I got a text from customer service that said order was cancelled and I would receive a refund. After at least 5 emails and nothing. They are not even returning my emails. Very frustrated. Can you help?
You need open the dispute, call to the bank and report that you never got your order. It will take a wile but you will defiantly get your money back
Ordered flowers and they never delivered but took my money
On Dec 20 2022 flowers were ordered for a funeral. I called to ask when would be delivered, was advised they had up u til 9pm to deliver. I called the next day and was told it would go out that day but it didn't. I then received an email Dec 22nd from Jackie Tyler who said order had to be canceled as the address was undeliverable!
The letter said to allow 1-2 days for the refund to my credit card. I've sent 3 more emails and was told by Denise the suposed supervisor, that it showed refund on their end. My bank never received a refund to this and it is now Jan 3rd and I keep asking.
Desired outcome: I want my money sent back in a check
Flower Delivery
12/8/22 -I ordered from them online and within minutes they cancelled my order and stated I would get a refund. The amount of $64.71 was deducted from my debit/bank account on 12/8/22. I have sent numerous emails to a Denise asking status and even though she responded showing me a refund in their system (which anyone can do that). I still have yet to receive my refund. DO NOT order from this scam florist
Desired outcome: I could like to see their business removed from the internet so others don't have to go through this and of course I want my refund processed back on my account.
Flower delivery
This is a scam company! They appear as a legitimate company that you can order from when searching for flower delivery, but when you try to get a refund, they really don’t refund your money!
DO NOT ORDER FROM THEM! They are NOT a legitimate company!
See “refund” conversion below:
Hello Stacey,
My name is Denise and I am a manager here at Rogers.
Your order has been cancelled. I am not sure yet what has happened and I will absolutely follow up to see what went wrong so it does not happen again. In the meantime, I have issued a refund.
Please see below for our system receipt and I'd like to let you know that you should give your bank a chance to put the money back in a couple of days.
On the subject line please put my name Denise so it comes direct to me.
I’m really so sorry for your experience and if you ever decide to shop with us again please email me so that I can personally take care of your order.
Thanks so much and I'm always here for you!
ID: 93429
Customer Name: Stacey Bidwell
Phone:[protected]
Total Amount: $62.99
Service Fee : $14.99
Tax: $5.46 - (Sales Tax)
Refund Total: $83.44
Thank you! I appreciate your help
Hi Denise,
Just letting you know that I have still not received a refund from Roger Florist. I contacted my bank on Friday, 12/23, and they didn’t have any pending transactions showing a credit to my account.
Can you please check into this matter and I verify that a refund has been issued?
Thank you,
Hello Stacey,
Have you looked in the account for Roger Florist? It would show on your account as Roger Florist.
Hi, yes the only transaction from Roger Florist is the withdrawal on December 17. Can you issue the refund instead of just canceling the order?
Thank you,
Hi Denise,
Just letting you know that I have still not received a refund from Roger Florist. I contacted my bank on Friday, 12/23, and they didn’t have any pending transactions showing a credit to my account.
Can you please check into this matter and I verify that a refund has been issued?
Thank you,
Hi Denise,
I’m still waiting for my refund of $83.44. If you are a reputable company, I would ask that you refund my money asap, as there has been no service provided. I feel I have been very patient and don’t want to have to seek legal advice. It has been two weeks, which is more than sufficient time for my money to be returned to me.
Please contact me at 419.543.0458 and let me know when you will be able to confirm a refund has been issued.
Thank you,
And now of course they are no longer responding to my emails. Please stay away from this scam!
Refund not issued.
I ordered flowers on 11/22 that could not be delivered (after my card was charged) and I was emailed saying that a refund would be issued. Its now 12/30 and I have still not received the refund.
Laura Pepper
Dec 29, 2022, 10:44 AM (1 day ago)
to Roger
Hi Denise,
I'm following up again on my refund as I still have not received it. I called earlier and the gentleman said to email you again.
ANY updates would be great,
Thanks
Laura
On Sat, Dec 24, 2022 at 9:49 AM Laura Pepper wrote:
Hi Denise,
Still no refund, so wondering if you'd had a chance to look into it?
I'll give you a call next week as i'm sure you're busy with a last minute xmas rush,
Laura
On Thu, Dec 15, 2022 at 9:37 AM Laura Pepper wrote:
Hi Denise,
I’ve still not received a refund.
Is there anyway to check with your bank to see what might have happening?
On my online banking I can still only see the one payment transaction.
Thanks
Laura
On Dec 7, 2022, at 5:21 PM, Laura Pepper wrote:
Hi Denise,
Yes, and so far just the payment. Here's a screenshot of the 1 transaction.
Hopefully it will show up in the next day or so. I'll keep you posted!
Thanks
Laura
On Wed, Dec 7, 2022 at 6:51 AM Roger Florist Customer Service wrote:
Hello Laura,
Have you looked in the account for Roger Florist? It would show on your account as Roger Florist.
On 12/06/2022 12:21 PM EST Laura Pepper wrote:
Hi Denise,
Happy Tuesday!
Thanks for sharing the refund receipt. It's so strange as it's still not showing up.
I'll check again tomorrow and update you,
Thanks
Laura
On Fri, Dec 2, 2022 at 2:34 PM Roger Florist Customer Service wrote:
Hello Laura,
My name is Denise and I am a manager at Rogers.
I have looked into the system and it shows me a refund on our end.
Please see below for our system receipt.
Would you please give it 1 or 2 more days and if you still do not see the refund please contact me direct by replying to this email and please put my name Denise on the subject line so it can forwarded directly to me.
Have a lovely day! I'm always here for you!
ID: 75965
Customer Name: laura pepper
Phone:
Total Amount: $48.99
Service Fee : $14.99
Tax: $4.48 - (Sales Tax)
Refund Total: $68.46
On 12/02/2022 11:34 AM EST Laura Pepper wrote:
Hi Jackie,
I have still not yet received my refund so wanted to follow up,
Thanks!
Laura
On Tue, Nov 22, 2022 at 1:32 PM Roger Florist Customer Service wrote:
Hello Laura,
This is to confirm that we had to cancel your order because it was undeliverable.
You purchased from us a very little while ago so we wanted to respond to you almost immediately so you can have a chance to go search for another flower service.
Sorry again but we cannot deliver to that address.
We issued a full refund to your card. Please allow 5-7 business days for the funds to appear on your account, if you used a debit card it may take a bit more time depending on your bank.
If you have any other questions, please reply to this email.
Thank you for understanding and I am always here for you!
Kind Regards,
Jackie Tyler
Customer Service
Roger Florist
Desired outcome: To get my refund!
Refusal to deliver flowers
I ordered flowers and paid for them. NEVER HAVE I BEEN SO GLAD I DIDN'T USE MY BANK CARD! I used a credit card and have already filed a complaint! See below for their response. I went to google to file a bad review and am unable to do so! I feel they are scammers and are trying to steal from people!
Thank You for Your Order
Customer Name: Joeann H
Order: 105022
Order Details
Product Name Quantity Amount
1 Best Wishes Bouquet 1 $29.74
Service Fee : $14.99
Tax : $3.13
Total : $47.86
On Wednesday, December 28, 2022, 12:44 PM, Roger Florist Customer Service wrote:
Hello Joeann,
This is to confirm that we had to cancel your order because it was undeliverable.
You purchased from us a very little while ago so we wanted to respond to you almost immediately so you can have a chance to go search for another flower service.
Sorry again but we cannot deliver to that address.
We issued a full refund to your card. Please allow 1 or 2 days for the funds to appear on your account, if you used a debit card it may take a bit more time depending on your bank.
If you have any other questions, please reply to this email.
Thank you for understanding and I am always here for you!
Kind Regards,
Jackie Tyler
Customer Service
Roger Florist
Desired outcome: I want my money back, and expect it immediately.
Roger Florist
My mom lives in Illinois and I live in New Jersey, I ordered flowers for my Mom's birthday for today 12/29/22, submitted the address and my information. My brother was at the house, so there was someone there but as of 8pm her time, the flowers weren't delivered. The total was $52.41. $33.99 for the flowers, $14.99 service fee and $3.43 tax. When I spoke with my Mom, she said there was nothing at the house nor was there a note from the florist. I will call in the morning to find out what happened. They had my money before I even hung up. Very disappointed with them. I just hope someone answers the phone.
Desired outcome: I want to know what happened and why the flowers weren't delivered. If they give me some bs answer, I'll ask for a full refund.
I'm so stupid for not ordering from 1-800-flowers, I could kick myself in the rear. I made a huge mistake and I'm probably out $52.41 and my Mother-in-law is without flowers for her birthday. Always go with a reputable company before ordering anything online.
Roger Florist reviews 0
If you represent Roger Florist, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information in the sign-up form.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, succinctly summarize the main issue you have encountered with Roger Florist. Make it specific and clear, such as "Delayed Delivery by Roger Florist" or "Incorrect Flower Arrangement from Roger Florist".
4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Roger Florist. Include key areas such as:
- The nature of the service or product you expected from Roger Florist.
- Any discrepancies between what was promised and what was delivered.
- The quality of customer service received, including any communication with representatives.
- Timeliness of delivery and condition of the flowers or products upon arrival.
- Any attempts you made to resolve the issue with Roger Florist, including dates and responses.
- The personal impact of the issue, such as disappointment on a special occasion, financial loss, or inconvenience caused.
5. Attaching supporting documents: Attach any relevant documents or images that support your complaint. This could include receipts, order confirmations, correspondence with the company, or photos of the products received. Do not include sensitive personal information such as credit card numbers or personal identification numbers.
6. Filing optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue with Roger Florist. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, an exchange, an apology, or any other form of rectification.
7. Review before submission: Carefully review your complaint to ensure that all information is accurate, clear, and complete. Check for spelling and grammatical errors, and confirm that all documents are correctly attached.
8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.
9. Post-Submission Actions: After submitting your complaint, monitor your ComplaintsBoard.com account for any responses or updates. You may receive feedback from Roger Florist or from other users who have had similar experiences.
Yes, Roger Florist is a legitimate business that offers a range of floral arrangements and services.
Yes, the reviews of Roger Florist are genuine and come from real customers who have used their services.
Yes, Roger Florist has a physical storefront that you can visit in person to view their floral arrangements and make purchases.
Yes, Roger Florist is licensed and registered to operate as a business and complies with all relevant regulations and requirements.
Yes, Roger Florist is affiliated with reputable industry organizations such as the Society of American Florists and the American Institute of Floral Designers.
Yes, you can trust Roger Florist to deliver high-quality floral arrangements that are carefully crafted and arranged to meet your needs.
Yes, the prices of Roger Florist are reasonable and competitive, and reflect the quality of their products and services.
Yes, Roger Florist has a good reputation in the industry for providing excellent products and services and for their commitment to customer satisfaction.
Yes, you can expect timely delivery of your floral arrangements from Roger Florist, as they take pride in meeting delivery deadlines and ensuring customer satisfaction.
Yes, Roger Florist offers a wide variety of floral arrangements and services to meet the needs of their customers.
Yes, Roger Florist is transparent about their pricing and services, and provides customers with clear information about what to expect from their products and services.
Yes, Roger Florist has a user-friendly website that makes it easy for customers to browse their products and services, place orders, and get in touch with their customer service team.
Yes, Roger Florist offers customer support and assistance to help customers with any questions or issues they may have.
Yes, Roger Florist uses high-quality flowers and materials in their floral arrangements, ensuring that they are both beautiful and long-lasting.
Yes, the floral arrangements from Roger Florist are suitable for all occasions, from weddings and birthdays to funerals and corporate events.
Yes, Roger Florist offers customization options for their floral arrangements, allowing customers to tailor their orders to their specific needs and preferences.
Yes, Roger Florist offers a satisfaction guarantee for their products and services, ensuring that customers are happy with their purchases.
Yes, Roger Florist has a good track record for resolving customer complaints and ensuring that customers are satisfied with their products and services.
Yes, you can trust Roger Florist to handle your personal and payment information securely, as they take data privacy and security very seriously.
Yes, Roger Florist offers delivery options beyond their physical storefront, such as local and national delivery, to make it easy for customers to send flowers to their loved ones or clients. They also offer same-day delivery options in some areas for urgent orders.
Overview of Roger Florist complaint handling
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Roger Florist contacts
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Roger Florist phone numbers+1 (855) 451-2339+1 (855) 451-2339Click up if you have successfully reached Roger Florist by calling +1 (855) 451-2339 phone number 0 0 users reported that they have successfully reached Roger Florist by calling +1 (855) 451-2339 phone number Click down if you have unsuccessfully reached Roger Florist by calling +1 (855) 451-2339 phone number 0 0 users reported that they have UNsuccessfully reached Roger Florist by calling +1 (855) 451-2339 phone number
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Roger Florist emailscustomerservice@rogerflorist.com100%Confidence score: 100%Support
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Roger Florist address2000 Nassau Street, Princeton, New Jersey, 08542, United States
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Roger Florist social media
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