Rooms To Go review: Incorrect order

In January of this year, I purchased a set of queen size bedrooms to be delivered on March 8th since my husband wouldn't be home all that time, when they delivered the bedroom set, the dresser was broken, then they brought me the wrong size. That same day they contacted me to make a reschedule to make delivery of the replacement of the dresser and bring me the correct size of bed.

I also told him that they have to adjust the price of the bedroom since they are charging me for a king bed and I asked for a queen. From Friday the 8th the manager on duty told me that she would call me back to tell me about the price adjustment and she never did, I waited on Monday and called and spoke to another manager on duty and he told me that he is going to send me the correction by email, I never received it, The next day I called back in the morning and they told me the same thing again and they never sent it, I called after lunch the same day and they keep saying they are going to send it and they haven't done anything