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CB Furniture Stores Rooms To Go Poor communication delivery and misleading sales discounts
Rooms To Go

Rooms To Go review: Poor communication delivery and misleading sales discounts

R
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4:00 pm EDT
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Bought a set of bunkbeds for rental. They were told there was a winding road and not to use a large truck. They sent an 18 wheeler that said they could not deliver. They made a second trip and again with an 18 wheeler but had no trouble getting thru. They had no idea how to set up the beds and put the stairs against the wall on the wrong side. they rescheduled 3 more trips and never showed. Im not sure why I continued to order more furniture but showed up because i thought I'd complain in person. They still had a 4th of July sale going on so I ordered a patio set. they showed this with a full-sized couch, and it looked like it was marked down 300 dollars. When I got home and looked at the bill they charged me full price. I was told that it was my mistake. They had one or the chairs on a swivel and told it was the same price. I told them to make sure they sent a small truck; They sent another 18-wheeler and no swivel chair. I called back and now they say there is an upcharge

Recommendation: Get everything written out and look at the bill [ I was in a hurry that day} I got an extended warranty. Cant wait till i try and use it.

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  1. Rooms To Go Contacts

  2. Rooms To Go phone numbers
    +1 (888) 709-5380
    +1 (888) 709-5380
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    100%
    Confidence score
    Internet Sales
    +1 (800) 766-6786
    +1 (800) 766-6786
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    Other Inquiries
  3. Rooms To Go emails
  4. Rooms To Go address
    11540 Highway 92 East, Seffner, Florida, 33584, United States
  5. Rooms To Go social media
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    Oct 14, 2024