Menu
For Business Write a review File a complaint
Sam's Club

Sam's Club review: rude and a disservice 47

D
Author of the review
12:00 am EDT
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Service is difficult enough to find at Sam's Club; but, this lack of service is tolerated in that they frequently have lower pricing. It does not bother me that they do not supply bags in that I prefer to use my own. I am an enviromentalist and as such I have mesh bags and canvas bags that I use each time I purchase groceries or other items that fit within the bags. It outrages me that Sam's club does not allow customers to bag their purchases. They want consumers to stand outside in the rain, heat, cold or whatever to bag their purchases. I consider this rude and a disservice. If Sam's club wants to turn the bags inside out at the cash register to verify that theft is not occurring then so be it. Rudeness and inconsideration should never be part of a business plan.

47 comments
Add a comment
V
V
Vero Guy
Vero Beach, US
Sep 30, 2023 12:10 pm EDT

On [protected] I purchased 4 tires for my 2016 Hyundai Elantra paid $348.92.

I got a screw in it. I was able to drive to the Vero Beach,Sams Club. I was told that they cannot fix the tire and the tires that are on the car are incorrect size so that was installed on the car. They wanted to put a miss match size on or I need to purchase 4 new tires

Q
Q
Queiroz
New Orleans, US
Sep 30, 2023 5:16 pm EDT

Someone hit my brand new truck today 09/23/23right around 2:30 , so I have to call 911 and make a police report and the officer said he can’t even see the vehicle that hit me ,Sam’s club manager didn’t even let me see the cameras

It’s going to cost me 3 k to 4 k to fix my truck

X
X
Xiu
US
Nov 05, 2023 2:34 am EST
Verified customer This complaint was posted by a verified customer. Learn more

This evening, I was planning to cook the garlic sprouts that I bought from your store a few days ago. I noticed that there were many dyes on the garlic sprouts when I cut them into pieces. The function of the dye, which is obvious to make the vegetable look greener and fresher. However, it does no good to human.

View 0 more photos
B
B
Bonnie Morris
US
Nov 13, 2023 2:45 am EST
Verified customer This complaint was posted by a verified customer. Learn more

i have bought 2 gallons of whole milk there and they go bad days before the run out date wha it the hell the milk was lumpy and sour and u canot drink it i have seny u all the information i have if u aint gonning to do nothing leave me alone

B
B
Barrette Quelland
Snow Hill, Maryland, US
Nov 13, 2023 12:27 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

You have a Neanderthal running Sam's Club in Salisbury Maryland. I hope you know about the Peter Principle that I learned at University of Virginia. Too many mismanagement occurrences to list. You can contact me at [protected]. You need serious help in Salisbury. Please pay attention!

L
L
Loma Cox
US
Nov 26, 2023 1:02 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I placed the order online on November 4. I called last Thursday to let them know and was told it would be re shipped but it was not. It shows they arrived last Monday November 6 but it did not. I called on Thursday November 9 and they said they would ship but I still have not received the order.

S
S
Sassymama
Baltimore, US
Jan 29, 2024 12:22 am EST
Verified customer This complaint was posted by a verified customer. Learn more

The customer service numbers listed on the app are not working, it just gives you the days and times to call from 7am to 11pm and tells you to call back at those times and says good bye and hang up. I attempted several times to call after 7:30 am and after 8 am but no one answers, it's just a automated message.

More Sam's Club reviews & complaints

Sam's Club - plus card membership 53
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Sam's Club - do not purchase jewelry there 11
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Sam's Club - beware of sam's club computer warranty 23
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Sam's Club - scam artist 30
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Sam's Club Contacts

  2. Sam's Club phone numbers
    +1 (888) 746-7726
    +1 (888) 746-7726
    Click up if you have successfully reached Sam's Club by calling +1 (888) 746-7726 phone number 1 1 users reported that they have successfully reached Sam's Club by calling +1 (888) 746-7726 phone number Click down if you have unsuccessfully reached Sam's Club by calling +1 (888) 746-7726 phone number 0 0 users reported that they have UNsuccessfully reached Sam's Club by calling +1 (888) 746-7726 phone number
    100%
    Confidence score
    Customer Service
    +1 (479) 273-4000
    +1 (479) 273-4000
    Click up if you have successfully reached Sam's Club by calling +1 (479) 273-4000 phone number 0 0 users reported that they have successfully reached Sam's Club by calling +1 (479) 273-4000 phone number Click down if you have unsuccessfully reached Sam's Club by calling +1 (479) 273-4000 phone number 0 0 users reported that they have UNsuccessfully reached Sam's Club by calling +1 (479) 273-4000 phone number
    +1 (479) 621-5537
    +1 (479) 621-5537
    Click up if you have successfully reached Sam's Club by calling +1 (479) 621-5537 phone number 2 2 users reported that they have successfully reached Sam's Club by calling +1 (479) 621-5537 phone number Click down if you have unsuccessfully reached Sam's Club by calling +1 (479) 621-5537 phone number 0 0 users reported that they have UNsuccessfully reached Sam's Club by calling +1 (479) 621-5537 phone number
    +1 (479) 277-8657
    +1 (479) 277-8657
    Click up if you have successfully reached Sam's Club by calling +1 (479) 277-8657 phone number 0 0 users reported that they have successfully reached Sam's Club by calling +1 (479) 277-8657 phone number Click down if you have unsuccessfully reached Sam's Club by calling +1 (479) 277-8657 phone number 0 0 users reported that they have UNsuccessfully reached Sam's Club by calling +1 (479) 277-8657 phone number
    +1 (479) 369-9989
    +1 (479) 369-9989
    Click up if you have successfully reached Sam's Club by calling +1 (479) 369-9989 phone number 0 0 users reported that they have successfully reached Sam's Club by calling +1 (479) 369-9989 phone number Click down if you have unsuccessfully reached Sam's Club by calling +1 (479) 369-9989 phone number 0 0 users reported that they have UNsuccessfully reached Sam's Club by calling +1 (479) 369-9989 phone number
    Licensed Optician
    More phone numbers
  3. Sam's Club emails
  4. Sam's Club address
    Privacy Office, MS #0160, 702 SW 8th Street, Bentonville, Maryland, 72716-0160, United States
  5. Sam's Club social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
Sam's Club Category
Sam's Club is ranked 3 among 124 companies in the Retail Stores category