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Service is difficult enough to find at Sam's Club; but, this lack of service is tolerated in that they frequently have lower pricing. It does not bother me that they do not supply bags in that I prefer to use my own. I am an enviromentalist and as such I have mesh bags and canvas bags that I use each time I purchase groceries or other items that fit within the bags. It outrages me that Sam's club does not allow customers to bag their purchases. They want consumers to stand outside in the rain, heat, cold or whatever to bag their purchases. I consider this rude and a disservice. If Sam's club wants to turn the bags inside out at the cash register to verify that theft is not occurring then so be it. Rudeness and inconsideration should never be part of a business plan.
Most times I shop at this Sam's Club the cashiers/stocker are unfriendly and ignore you as a customer esepcaill at the register. The interaction among employees is way more important as they use rude comments to one another almost as if the customer is invisible?
Personally, I think this store has failed in he Customer Service Department because no front line manager, etc. has expectations on the CASHIERS to be friendly. It's their job NOT a chore to smile because if we are not buying, they have no job. If you don't like your job, then quit!
I HATE strolling up to the cashier line!
They are like this at almost all of the Sam's Club stores. There is no concern for customer service. They are rude, insulting and provide consistently very slow and poor service.
The club manager is a male shovints and harasses his female employees, I've observed this several times while shopping there. On my last visit he told one of his female employees that she looked nice and as she passed himself along with the other manager grabbed themselves and made sexual postures as she was leaving. Female shoppers and employees beware!
Today more than two hours waiting while the employees mounted four tires and renew one car front lights. They finished, one went on break without moving my car in for four new tires the other can not move the finished car out or get mine in because he was alone; while taking coffe was n front of me?!?
10/1/18 2:30 pm manager unable to get a price on four pack of flavored popcorn cones after we waited about 10 minutes. The cashier said the same issue had came up earlier in day and so thought would be resolved. I love Sam's Club and go all the time but same manager a while back was very rude about an issue. Just no customer service skills at all!
Customers are facing wrong direction and leaving vehicles running while pumping gas. The last 3 times I've been there this happened
I ordered a printer which the customer service rep confirmed has not been delivered and was lost...Your business wants to still charge my account for a product never received...that's unlawful. I will no longer be shopping with your company and will let others know about this!
Went to purchase a cake at Sams club in Pearl City, Hi. Ask worker in bakery to decorate with Happy Birthday. Went home and notice she spell birthday wrong. Also writing so bad, like a child wrote on cake. Check photo. Should return money paid for cake. No answer from store.
I purchased 2 tubs of formula may 31st, 2017 and it was supposed to be delivered June 6th. Well here it is June 7th, 2017 and my order has still not shipped and nobody can tell me when it's going to ship or even cancel my order. Very disappointed with this, Especially when my child needs this!
Sam's reference # [protected]. Have had no response from Sam's since filing my complaint.
Membership number [protected]
Name on card VICTOR GOELLER
Basically my membership is good through June, 2020 and I have been charged for another.
Thanks for your help!
Husband got a coach for putting everything out on the sells floor
I have been charged $19.95 2 times on my Sam's credit card (Synchrony Bank) from WC Savers. This had started in June 2018, but just noticed it. Never signed up for this, don't want it, want it stopped and want a refund. Please advise.
Airwick refills priced wrong and the refund process took 25 minutes although there was only three people in front of me.
I wish gas's buddy would only allow posting prices for everybody. This is a great app but when I travel it is a pain to get to a gas station or company that sells. It's gas at a special price for its members only the price posted should be for everybody I will have to stop using your app again tsk Neil
The scan and go app was down once again, the lines are long worst than Walmart. Switching to Costco.
I bought a ring which it was a special order at the time i paid $199 for it not only when the ring came back to me the ring is $50 less noone explain to me why and i dont think that was right
I have been buying your raw Cod for many years. It was the best! Now you changed companies and it is terrible. Smells fishy when you open the sealed packets. Does not taste good. These are things you lose customers over. Does anybody take a good look at a product and eat it before you make a switch?
Bring the better quality Cod Loins back!
5 bottles in my 15 pack had a hole near the top so when i attempted to use it . I bought this at walmart (next door to sams ) each bottle sprayed those who attempted to drink it
I order a peanut butter a 2 pack and got it yesterday afternoon and one of them was open
I need to know if I can get another one cause I paid for it and this is what I get and I buy a lot at sams and this is what happens the top part of the peanut butter too was open and I not eating that I want y’all to send me a new kne
Have looked for over a year for this item in local stores with no luck. Last attempt was 8/5/22. I have seen the item on the internet available in some Texas Sam's Club stores which are too far from me to go to.
this was may 30 2022 Iwas coming in store and your worker came with the cart and push me down I hit my some from the call me they was goingto send me paper never got them when call no answer I JUST WANT TO NO WHATS GING TO HAPPEN my name is linda brantley number is [protected] let me what going to happen
from: isaaci bookert
address: 200 woodlands ridge rd
Columbia, SC 29229
phone: [protected]
email: [protected]
Someone is using signal intelligence weapon remote surveillance to murder.
The weapon has mind reading powers to the subject.
Isaaci Bookert is the victim.
Price at Maplewood sams club in Saint Louis is 3:54 per gallon versus other locations in St. Louis like Kirkwood and Manchester which are 3:14 per gallon. This seems like price gouging by the that sams club store.
They took 491 out my account I called to get it reverse they kept hanging up on me and now the number is disconnected
my refund I was promised a month ago
I filed a complaint some time ago about them stealing $3,000.00 from me for hearing aids that wouldn't work. I've heard nothing from anyone. Did you just laugh it off and say, dumb guy shouldn't have tried to buy hearing aids that work from Sam's!
We never received our shipment of 5 bags of mortons water softner pellets. Your email said it was delivered mon,oct 31st @ 7:05 pm, but we never received it. I was personally home in my living room which is right by my front door.
I am also supposed to have a delivery today i hope it gets here.
I bought 12 $25.00 gift cards over 3 different orders back in October for Christmas presents. None of them are working. Sam's does not want to deal with it. Now I'm out $335.76. I am very upset with Sam's Club.
These KCups spew coffee grounds in the coffee cum and over the top of the KCup. This happened to me before with this brand but i thought i would try it again. Definitely a big mistake. I ask for some form of refund.
Thank You,
Kenneth P. Fabiny
bought phone plan at&t ...sams club, now phone shut off
As a reward for a customer, you sent me a Sure Tech Smart Watch (ref: order confirmation no 802727) without a user manual, make and model number, or a charger from Best Gadgets. I can not activate the watch. I took it to Walmart they could not help me. I was already charged for shipping. Please advise what to do.
Bought an 8 piece dinner set about two months ago (Member's Mark Made in China) is all I have. Horrible. Half are chipped on round edges already--TOTALLY UNACCEPTABLE--I expect a total refund. I will supply my membership info if needed--Been customer for almost 20 years--Ready to switch to COSTCO.
I purchased a 75 In Samsung TV, during the purchase the clerk advise me a protection plan will cover the TV, once the manufactory warrant expires, which I later found out was very untrue. Allstate advise me that the protection plans start the day when I purchased the TV. not after the manufactory warrant expires.
I bought a 6 diamond ring, I couldn't find my receipt, so took it to a jeweler, they said they wouldn't touch it. How do I get my ring fixed? Thank you
the Sam's gas station in Burleson Tx,They only have 2 Diesel pumps But they also have regular gas with them ..Can We make them just for Diesel, come on people .Please please Please
Persil container cracked and it contaminated all the other products in the box
I go to a few Sam's Club to get gas. Can you please explain why the fuel price at store #8125 is almost the same price as Quik Trip across the street from there when all the other Sam's Clubs fuel are discounted? Why would you not give the people that lives in North County a discount on fuel?
I do not want shipping I want deliver
Getting put on hold literally while talking to customer service rep. It happened at aprox. 12pm on 13-July-2023. I was calling to see when my bread would be delivered for my Sam's Club order #[protected]. When asked what I was calling for, I was put on hold while talking and eventually was hung up on after about 14mins without no help.
upc07874222567buy these bags all the time but this box is aweful the ro;; I'm using got maybe down to 50 bags on the roll and there is no drawstring on them bags are shorter top with drawstring is missing. I'm on fixed income can't afford to just through away but can't use this way, thank you