Sheetz
Reviews and Complaints

Please review your cameras at the Sheetz store on 224 in New Castle PA 16101. This happened between 1 and 3 on March 26 2022, I did not check my watch. I did report the incident to the manager at that time.

A man with a beard and tan jacket and spit in the garbage pail in the bathroom. He also told me come in it was ok... he came out of the handicap ladies stall. I did not go in I said that's ok.. I will wait.

Are you not going to do anything about it or how are you going to prevent future issues that a young girl may incounter!

I ordered a walful sandwich with chicken and egg and cheese on it at only came with egg and cheese on chicken

3/26/22 at 340pm I ordered food and some of it was wrong.

I ordered a cheesesteak hoagie and they added Mayo which I didn’t order on mine.

I hate Mayo! I ordered two drinks. My husband wanted whipped cream and chocolate on the top of his and he didn’t get it. My smoothie was nasty! It was watery and tasted my pure syrup.

I had to pitch it.

What a way to ruin my dinner before work!

I ordered a chicken snack wrap and it was missing toppings I paid for like grilled onions bbq sauce etc. on March 25 at 2:15 an

My sandwich did not have any chicken tenders, was completely left out, $12 gone. It is basically a veggie sandwich at this point

I had ordered a Cup of deep-fried pickles And received a bag instead. My order # is #467 which included macNcheese bites, a grilled cheese and 2 shakes. I called the store to tell them my name my order and that the deep-fried pickles weren't in a cup like I had order and that next time to please have my order correct! They were not busy whatsoever. The woman who answered the phone had said yahoo what shut up, and hung up on me! Store # 691. 11:30-11:50pm. That's no way to treat a customer I've worked the business before and i want her demoted if she's a higher up!

I came into your store at route 30 and blackbirds road at a little after 9pm. Tge clerks you have working are very unprofessional. I stood at the register and not once did they acknowledge my presence, nor say one moment please. They looked my way as they continued talking. Obviously I then just left what I was going to buy right there on the counter. Congratulations:use just lost one costumer. Good job and keep up the good work. Now i'll post on social media as I get on their level. Ill also tell all my 3rd shift coworkers of the tremendous service

The sheetz cashier did not know how to manually redeem a lottery scratch off. I know how to do this and I’ve never been a cashier- you enter the code or ask your shift supervisor. Instead I was sent on my way with a “sorry I don’t know how to do it”.

Sheetz needs to fully train there employees and have the supervisor actually supervising. I caused a 10 plus person line before being sent on my way. The gas station next door redeemed it in 2 seconds with no issues.

On Thursday, March 10, 2022 at approximately 4:00pm, I stopped at Sheets located on PA-315 in Plains Township.

I needed to grab a bite to eat prior to traveling to a work related meeting in Bloomsburg. I ordered a carved turkey wrap thinking that would hit the spot.

I was enjoying the wrap while traveling south on I-81 and was several bites into the wrap before realizing that something wasn't quite right. The paper had been left on on the carved turkey slices and included as an unsolicited ingredient. I confess I did not pay for this added extra, nor did I enjoy eating turkey flavored paper. *See attached photos*

My email is provided below.

Thank you!

-Clint

Ordered a app sampler didnt get the fried pickled chips and mozzarella sticks

Over the past couple weeks this sheetz location has gone down in service and food quality. Things are slower and they never ever place my food on the food holder when I order online. I assume they’re busy until I get frustrated and ask and to my surprise it’s already been sitting there for 20 minutes on average. My order number today was [protected]

sadden that putting up other quick sale items was more important then my FRESH made sub.From store to store so different NO CONSENT.