Sheetz’s earns a 1.0-star rating from 1498 reviews, showing that the majority of convenience store patrons are dissatisfied with overall shopping experience.
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Employee
Mcconnellsburg store employee driving a brown dodge pickup parking in a gas pump and working shift causing less pumps for people needing fuel
Read full review of SheetzCustomer service
I went into sheetz at 3am on jan 29th to order a iced drink because I have the flu. The employee at the restaurant was extremely rude and mean!!! She obviously had a mask on and she mumbled to me "do you want a receipt". I could not understand her so I said i'm sorry, what was that and she mumbled again. I said to her i'm sorry, I still don't understand...
Read full review of SheetzService
The Sheetz store on Grindstone Hill Road Poor customer service three registers only one person working the register same person trying to make food at 6 AM with 6 to 7 people waiting in line employee smoking outside the front door looks bad for business then they come back in and go to food making area. You need better Employees and more of them I've never had this problem with any other Sheetz store
Read full review of SheetzOverall appearance
I was just in the Sheetz gas station there was paper all over the floor product Unwrapped unattended cabinets open People running in and out from behind the counter being loud bathrooms were a mess They smelled, Servers we're like having a party you need to get control of these people here that's your money me and thrown around
Desired outcome: For your sake I hope you get it straightened out
Food
I just ordered a four piece chicken strip combo that came to 8.28. Upon receiving my food I have four tiny half chicken strips that are all undercooked. This serving size for almost ten dollars? I could get twice as much for less somewhere like bojangles. This is really disappointing considering I like shopping at Sheetz. This was at the location in Zebulon NC. I'd like to be compensated this is ridiculous.
Food service food qua
my foid was cold my hit dogs was pink my steak higie
was made wrong amf i didn't get what i should of
Desired outcome: foid madd right
Zero service
This is the second time I have ordered something through the app and showed up to pick up when I was told to only to have to wait to even be acknowledged. The first time was over an hour. Tonight wasn't as bad however tonight I pulled up the window and saw some orders sitting on the counter but didn't know who they belonged to. One of the 2 people working...
Read full review of SheetzService
The people in there tonight are rude and they don't tell how u own until u have to look yourself. I keep hear 6 feet apart from the one person every time she works and mind my own business. There is no one else the place her and Kyree. There was days I want coffee he was like u got to 5 min and it in the rudes way too. He said there was a charge for the nachos cheese but it didn't show on the papers..
Read full review of SheetzIllegal response to State Governor's advice and recommendations on COVID-19
ALL Sheetz locations have installed signage advising that masks must be worn and a 6 feet distance between customers must be maintained. Since these are the recommendations publicized by the state governor and not a law, Sheetz, along with many other commercial enterprises are exposing themselves to the potential of numerous lawsuits for both discrimination and endangering the health and welfare of customers on their premises. I would like to receive a comprehensive explanation of this approach at your very earliest convenience.
Desired outcome: Remove or amend the signage.
Food
I have gotten pepperoni subs from Newville and mt holley sheets and I have gotten 3 from Newville that are not worth the money that you are charging the people you have working there are worthless my last order was [censored] if you need to make extra money can you do it another way then making [censored]ty food when you order extra pepperoni and it is just the same as regular I have pictures of it but I couldn't load it email me and I see if I can send it
Liquor sales / id requirements
Today, December 22, 2020, I was purchasing three small bottles of wine as a stocking stuffer at the Sheetz store in Cresson PA. When I went to check out, I was asked for ID. I'm 69 years old. I informed the young man, Garret, but he still demanded ID. I told him that I was a disabled Vietnam Veteran and asked why I had to jump through hoops to buy wine. He...
Read full review of SheetzThe manager (Sam Delaney) store #464
This morning we went into the Sheetz on Eastern Blvd to get our free coffee as we do each week and was told by Sam Delaney that the free coffee on our rewards card was invalid. This isn't the first time she has done this. We've had enough with her racist undertones as if we don't have money to pay for our coffee. She deliberately does things to us and plays victim as she did this morning, when we asked for her full name and badge number. Incident happened between 5:30-6:00.
Convenience
1 person working register and +10 people in line ridiculous this is not convenient ive been here for more than 3 years and always long line out the door it is mot convenient to me at all nor the people standinf behind me in line thiabis ridiculous and you need to staff more people behind the counter this is not convenient at all this is mot right at all
Manager
I was at sheetz tonight buying drinks and lottery tickets when the manager came out and was very rude accussing me of being on a substance and cursing at me i will NEVER return to this sheetz and ill make sure everyone i know doesnt either her name was angela lardin/daughtery rude need better managers this was my favorite gas station i cant imagine how she treats other people
Read full review of SheetzAlcohol sales
I came into a sheetz location on Airport road Lancaster and I asked for the beer fridge to be opened since it was exactly 1:53am and the worker named Curtis refused to sell me beer when he said that sales end at 2:00 am. I was in the store well before 2:00 am. This is unacceptable especially since I have over 2 years of customer service with other companies. Denying any customer before the time of closing is unacceptable.
Read full review of SheetzVery unprofessional staff
The staff here are incredibly rude to customers as well as their employees. I can't count how many times that i've walked into this place and witnessed harassment. No customer should have to deal with grown adults gossiping and rolling their eyes and making unnecessary comments about their workers as well as the customers. Just be careful because they will...
Read full review of SheetzBreakfast sandwich
I ordered an everything bagel with tomatoes and mayo. I got a plain bagel with no tomatoes or mayo.
Food
Tonight we ordered food and first my boyfriend ordered three snack wraps we get home and he has only two snack wraps, second I took a bite into my second wrap and they put hot sauce in some of my wrap which than made me puke because I cannot handle hot things. I'm very disappointed because they were all back in the kitchen area laughing while making our food and I don't know why they were laughing so much but I don't think this is funny
Face mask compliance
I am reaching out to you to express my displeasure with the Sheetz in Murrysville Pa. On my last three stops at the listed Sheetz, I witnessed several groups of teenagers not wearing any type of face protection. I have witnessed them at the cash register and socializing throughout the store. On one occasion a group of three unmasked youths approached me...
Read full review of SheetzEmployee practices
The store is located in waynesboro pa washington township you have large signs on your windows and even on the door handles!! Masks are required I went in to make a purchase and the was several unmasked people in the store, but there was one of your employees working making food unmasked! I asked to talked with the manager due to the fact that an unmasked...
Read full review of SheetzSheetz Reviews 0
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Overview of Sheetz complaint handling
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Sheetz Contacts
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Sheetz phone numbers+1 (800) 765-4686+1 (800) 765-4686Click up if you have successfully reached Sheetz by calling +1 (800) 765-4686 phone number 0 0 users reported that they have successfully reached Sheetz by calling +1 (800) 765-4686 phone number Click down if you have unsuccessfully reached Sheetz by calling +1 (800) 765-4686 phone number 0 0 users reported that they have UNsuccessfully reached Sheetz by calling +1 (800) 765-4686 phone number
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Sheetz address5700 Sixth Avenue, Altoona, Pennsylvania, 16602, United States
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Sheetz social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 05, 2024 - View all Sheetz contacts
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