Sixity Auto Parts
Reviews and Complaints

Sixity Auto Parts is a great place to get your car parts. The checkout process is easy and fast, and it's easy to find the parts you need on their website. The only thing that could be improved is the product descriptions and fit information, but I was able to figure it out. I've used other websites to find parts before, but Sixity is definitely better. I've done business with them in the past and will continue to do so because they have great customer service and always provide high-quality parts.

Sixity Auto Parts is a great place to find affordable auto parts. The prices are really good and you can save a lot of money by shopping here. However, the website can be a bit tricky to navigate when it comes to finding the right oil filter for your vehicle. When you add your vehicle to the search, the filter pops up but there is no oil filter number or cross reference number available. This can be frustrating for some people who don't want to spend a lot of time searching for the right part.

But don't worry, it's not all bad news. It's actually pretty easy to confirm the fit of the oil filter by going to the Purolator home site. This may take a little extra time, but it's worth it to make sure you get the right part for your vehicle. Overall, Sixity Auto Parts is a great place to shop for auto parts and the prices can't be beat. Just be prepared to do a little extra research to make sure you get the right part for your vehicle.

with the purchase and definitely recommend Sixity Auto Parts for their affordable prices and quality items!

I recently purchased auto parts from Sixity Auto Parts, and I must say that I am impressed with the reasonable prices they offer. What's even more fantastic is that I stumbled upon an option that offered me a $5 discount on my purchase. I promptly entered my email, excited to receive the coupon code, but was a bit disappointed when I found no place to enter the code during checkout. Despite this setback, I was pleasantly surprised to see that I received an additional 10% off my purchase, even though I'm unsure how I qualified for the discount.

Nonetheless, I'm satisfied with the items I received from Sixity Auto Parts and would gladly recommend them to anyone in need of affordable and reliable auto parts. Thanks to their reasonable pricing and quality products, I saved a ton of money on my purchase compared to equivalent items listed on other websites. So if you're looking to outfit your vehicle with quality parts without breaking the bank, I urge you to check out Sixity Auto Parts - you won't regret it!

I recently ordered a part from Sixity Auto Parts, and while I haven't received it yet, I have high hopes based on their website and customer service. Unlike some other online auto part retailers that I've had trouble with in the past, Sixity Auto Parts seems to make it easy to find the right part for your vehicle and has a wide selection of options to choose from. They also have a helpful customer support team that was able to answer my questions before I made my purchase.

One of the biggest issues I've had with other auto parts retailers is getting the wrong part or having trouble returning it when it doesn't work out. I've heard horror stories about having to pay more to ship a part back than it was even worth, which is frustrating and expensive. However, I'm hoping that won't be the case with Sixity Auto Parts, as they have a clear return policy that seems straightforward and fair.

While I was initially hesitant to try a new auto parts retailer, I've heard good things about Sixity Auto Parts from friends who have used them in the past. Their prices seem reasonable, and they have a good reputation for providing high-quality parts that are compatible with a wide variety of vehicles.

Overall, I'm cautiously optimistic about my experience with Sixity Auto Parts so far. As long as my order arrives in a timely manner and is the correct part that I need, I'll be happy to give them a positive review and recommend them to fellow car enthusiasts.

and valuable time dealing with Sixity Auto Parts!

When I purchased the O2 sensors from Sixity Auto Parts, I had high hopes and positive expectations. However, my experience with this auto parts retailer turned out to be nothing short of frustrating and disappointing.

Firstly, I had ordered two O2 sensors, one upstream sensor, and one downstream sensor. To my dismay, when my order arrived, I found that I had received two identical upstream O2 sensors instead. It was apparent that my order had been incorrectly fulfilled, which was a significant letdown considering the time and effort I had invested.

To rectify the issue, I immediately contacted Sixity Auto Parts customer support through email, hoping to bring their attention to the mistake and get it resolved quickly. I followed up with another message when I didn't receive a response, but both my efforts remained unanswered. The lack of communication and support from Sixity Auto Parts was extremely frustrating and unacceptable since it wasted my time and money.

I was left with faulty parts that I could not use and was deeply disappointed with Sixity Auto Parts' lack of responsibility in processing my order correctly. The whole experience seems terrible, and it is totally unexpected from an auto parts company.

In conclusion, my experience with Sixity Auto Parts is not worth recommending to others due to their lack of support, incorrect order fulfillment, and overall terrible service. Customers deserve a company that gets their orders right and offers reliable support when things go wrong. As far as my experience goes, Sixity Auto Parts failed miserably in both these aspects, and I would not recommend it to anyone.

I recently stumbled upon Sixity Auto Parts, and let me tell you, they did not disappoint! I was on the hunt for some new car parts, and after browsing through various websites, I landed on sixityauto.com. I decided to create an account and placed my order just in time for my birthday. To my pleasant surprise, I was promised a $5 discount coupon through a pop-up message. However, I didn't receive the coupon, which was a minor disappointment. Nevertheless, a few hours later, I received a follow-up message reminding me about the products still lying in my cart and motivating me to finalize my purchase. I decided to go ahead and complete the transaction.

From the moment I placed my order, I was impressed with the level of customer service that Sixity Auto provided. They kept me informed of my order's progress, and it was delivered to my doorstep in a timely fashion. I was thrilled with the quality of the products that I received, which were even better than I had anticipated. The ease of navigating their website, coupled with the smooth shopping experience, makes them stand out from the rest.

What's more, their prices are quite reasonable, which is something that I always look for while shopping online. I cannot recommend Sixity Auto enough; they had exceeded my expectations in every possible way. If you're in need of any car parts or accessories, then look no further- Sixity Auto Parts is your go-to destination!

As a customer of Sixity Auto Parts, I was beyond impressed with their website's user-friendly interface that made it super easy for me to find exactly what I needed for my truck. It can be frustrating when you have a specific part in mind but have to sift through an endless sea of options to find the right one. However, with Sixity Auto Parts, the search process was hassle-free and saved me a ton of time.

What's even better is that they offer great payment options with Klarna. I had never used Klarna before and was a bit skeptical, but I decided to try it out since it provided me with the option to easily finance my huge purchase in four payments. The payments were automatically debited every two weeks, which was convenient because I didn't have to worry about missing a payment or setting reminders. Even better, there was no credit check required, and I received approval within seconds. This just demonstrates how much they value their customers and put them first.

Overall, I had a great experience with Sixity Auto Parts and would highly recommend them to anyone in need of auto parts. Their website's interface is user-friendly, and their payment options make it easy for people to finance their purchases without breaking the bank.

I have to say that my experience with Sixity Auto Parts (sixityauto.com) has been pretty good so far. I must admit that I do have a bit of a concern though, because the models of car and years the parts fit seem to vary depending on where you go to look. That being said, the website did not provide the most detailed description of the part number or all the various years and models of cars that it fits. While I am hoping for the best and I do believe that I purchased the right part for my specific car year, I am still a bit apprehensive.

Despite my concerns, the website is easy to navigate and the parts selection is impressive. The prices are also very reasonable compared to other websites I have visited in my search for auto parts. The checkout process was simple and my order was processed and shipped in a timely manner. I even received a confirmation email with a tracking number, which made it easy for me to track my package and ensure that it arrived on time.

In terms of the quality of the parts, I have to say that I am quite impressed. The parts that I purchased appear to be of high quality and seem to be durable and long-lasting. They were also very easy to install, which was a huge plus for someone like me who is not very mechanically inclined.

Overall, I would say that my experience with Sixity Auto Parts has been positive. While I do have some reservations about the accuracy of the car models and years that the parts fit, their selection, pricing, and quality are certainly worth exploring. If you are looking for affordable and high-quality auto parts, I would definitely recommend checking out Sixity Auto Parts (sixityauto.com).

As a car enthusiast and proud owner of a 2004 Dodge Ram with a powerful Hemi engine, I am always on the lookout for reliable and trustworthy auto part suppliers that can offer me everything I need to keep my ride in top shape. After some research, I decided to give Sixity Auto a try, and I'm extremely pleased with my experience.

First and foremost, Sixity Auto had all the items I needed to perform preventive maintenance on my engine. I was able to find my preferred brand without any hassle, and the prices were incredibly reasonable. In fact, I was pleasantly surprised by how good their prices were compared to other auto part suppliers I've dealt with in the past.

But the best part was how quickly I received my order. Sixity Auto shipped my items out right away, and I received them in record time. All the parts were correct, and I was able to complete my maintenance without any issues. It was such a relief to deal with a company that got everything right the first time around.

Based on my experience, I would highly recommend Sixity Auto to anyone looking for reliable auto parts. Not only do they offer a great selection at affordable prices, but their shipping speed and accuracy truly sets them apart. If you want to make sure your ride is always running at its best, look no further than Sixity Auto.

So I recently had an experience with Sixity Auto Parts that I feel the need to share. I placed an order with them but realized shortly after that the estimated delivery time was much too long for my needs. I reached out to their customer service team requesting a cancelation of my order. Unfortunately, I didn't receive a response from them in a timely manner and was disappointed to find out that they started shipping out my order despite my request.

Now, not only am I stuck waiting for an item I don't need anymore, but I'll also have to return it and pay for the return fee. I find this frustrating as I believe that if there was an open line of communication, Sixity Auto Parts would have been able to easily prevent this situation.

In my experience, cancelations should be immediately addressed and handled in a timely manner. I urge Sixity Auto Parts to improve their customer service and ensure that their customers are satisfied with their orders.

Overall, if you're considering ordering from Sixity Auto Parts (sixityauto.com), I would advise you to proceed with caution given my personal experience.

As a full-time student who relies heavily on the convenience and affordability of online shopping, I recently turned to Sixity Auto Parts (sixityauto.com) in search of some much-needed car parts. I have to admit, I was excited about the prospect of using Klarna for my purchase—a financing option that enables folks to split payments over time so that they can afford to make bigger purchases without breaking the bank.

However, as I tried to complete my Klarna purchase on Sixity Auto Parts, I ran into a frustrating issue. Every time I entered my information and clicked through to the next step, I received an error message. At first, I thought this might be a fluke, but after trying several times on both my phone and laptop, I realized that something was definitely awry.

Adding to my woes, when I tried to change my billing address to that of my trusted mechanic, I found that doing so was a task in and of itself. I felt like I was jumping through hoops just to make a basic change, and the whole process was so cumbersome that I almost gave up altogether.

In the end, I had to abandon my plans to use Klarna and instead pay for the parts in full, having them shipped to my house. While it ultimately worked out, the inconvenience and time consumption were definitely not what I had hoped for.

All in all, I’m a bit disappointed with my experience with Sixity Auto Parts. While I appreciate the option to buy quality car parts online, the technical glitches and clunky user interface left a lot to be desired. I hope that in the future, Sixity will invest in streamlining the checkout process and providing more responsive customer service to make purchasing from them a more efficient and pleasant experience.

I recently had an experience with Sixity Auto Parts (sixityauto.com) and wanted to share my thoughts. Firstly, I had to contact their phone representative regarding a warranty issue with a product I purchased that had a lifetime warranty. I was disappointed to hear that it would take 8 weeks to get me back on the road, especially during Christmas time. I was given two options - either wait the 8 weeks or buy a new one. Given that I had purchased the product under the impression that it had a lifetime warranty, I was not pleased with either option.

My main concern was the hassle of waiting for 8 weeks to send it back to the manufacturer and then wait for it to be sent back to me. During this time, I would also have to pay for storage fees for my vehicle, which was not ideal. It was frustrating to think that if I had purchased the same product from the same manufacturer at a local auto Zone, I would have been able to take the old one in and walk out with a new one on the same day. This would have saved me a lot of time and frustration, not to mention the inconvenience of being without my vehicle.

All in all, while I appreciate that Sixity Auto Parts offers a lifetime warranty on their products, the process to actually take advantage of it left a lot to be desired. I hope that they can streamline their warranty process in the future to be more customer-friendly and efficient.

I placed my order at their website. A few days later, I get a message asking for my physical address (they don't ship to PO Boxes). I gave them my physical address. A few days later, I get the same message asking for my physical address or they will cancel my order. Again, I gave them my physical address and the next day my order was cancelled. The only positive is that I was refunded quickly.

A few days later, I tried ordering the same item at the Amazon store but it was marked backored.

So, I was pretty excited to check out Sixity Auto Parts (sixityauto.com) after seeing that they were offering $5.00 off for signing up with my email. I mean, who doesn't love a good discount, right? But when I went to place my first order, I realized that the discount wasn't applied. What gives, Sixity Auto Parts?

I have to say, I was pretty disappointed. I mean, $5.00 may not seem like a lot, but every little bit helps, especially when you're trying to save money on auto parts. I was really hoping to take advantage of that offer, but it looks like I'll have to pay full price this time around.

Don't get me wrong, I still think Sixity Auto Parts has a lot to offer. They have a wide selection of parts and accessories for all kinds of vehicles, and their prices seem pretty competitive. Plus, their website is easy to navigate and they offer free shipping on orders over $25. That's definitely a plus in my book.

But I have to admit, I'm a little hesitant to place another order with them after this experience. I mean, if they can't even honor a simple discount offer, what else might they be dropping the ball on? It's definitely something to think about.

All in all, I'd say Sixity Auto Parts is worth checking out if you're in the market for auto parts. Just be aware that you may not get that $5.00 discount you were promised.

So, I decided to give Sixity Auto Parts another chance and ordered the same O2 sensor again. This time, it arrived in just a few days and was exactly what I needed for my car. The installation was easy and it has been working great ever since.

I have to say, I was a bit frustrated with the delay in shipping the first time around, but the customer service team was very helpful in resolving the issue and getting me the replacement sensor quickly. They were friendly and responsive, which made the whole process much less stressful.

Overall, I am happy with my experience with Sixity Auto Parts. While there were some hiccups along the way, they were able to make things right and provide me with a quality product. I would definitely recommend them to anyone in need of auto parts.

I gotta say, Sixity Auto Parts has some pretty sweet deals on car parts. I was skeptical at first, but I decided to give it a shot and I'm glad I did. The website was a little wonky at first, but after a few tries, I was able to get my order in.

I ordered some brake pads and rotors for my car and they arrived pretty quickly. The parts were exactly what I needed and they fit perfectly. I was a little worried about the quality since the prices were so low, but I was pleasantly surprised.

One thing I will say is that the website could use a little work. It was a bit confusing to navigate at first and I had some trouble getting my order to go through. But, like I said, after a few tries, it worked out.

Overall, I would definitely recommend Sixity Auto Parts to anyone looking for affordable car parts. Just be patient with the website and don't give up if it's acting a little wonky.

I recently made a purchase on Sixity Auto Parts (sixityauto.com) and was given a promo code, EMSUTZ8-744-TEG, for $5.00 off my next purchase. However, when I tried to use the code on my current purchase, the website did not recognize it and I did not receive the promised discount.

Despite this issue, I must say that the overall experience with Sixity Auto Parts was satisfactory. The website was easy to navigate and had a wide selection of auto parts to choose from. I was able to find what I needed quickly and the checkout process was smooth.

The shipping was also prompt and the product arrived in good condition. I was pleased with the quality of the part and it fit perfectly in my vehicle.

Overall, I would recommend Sixity Auto Parts to others in need of auto parts. While there was a hiccup with the promo code, the website and product quality were both satisfactory.

I was pretty bummed out when my spark plugs from Sixity Auto Parts never showed up. I mean, come on, who likes waiting for something that never arrives? But I decided to give them another chance and ordered some more. And you know what? They actually arrived this time! I was stoked.

Now, I know what you're thinking. "But wait, didn't you say the first order got lost?" Yeah, I did. And normally, I'd be pretty ticked off about having to pay for something twice. But Sixity Auto Parts was cool about it and gave me a discount on my second order. So I didn't have to pay full price again. That was pretty sweet.

Anyway, the spark plugs themselves were great. They fit perfectly in my car and I haven't had any issues with them so far. I'm no mechanic, but I know when something works and when it doesn't. And these definitely work.

Overall, I'm happy with my experience with Sixity Auto Parts. Sure, the first order got lost, but they made it right with the discount on the second order. And the spark plugs themselves were top-notch. I'd definitely order from them again.

OF 8 PLUGS. CONFUSION CAN GET THE BEST OF YOU WHEN IT COMES TO ONLINE SHOPPING BUT THANKFULLY THE CUSTOMER SERVICE TEAM AT SIXITY AUTO WAS ABLE TO RESOLVE THIS ISSUE FOR ME.

After browsing through sixityauto.com's vast selection of auto parts, I decided to purchase two sets of four spark plugs for my vehicle. Unfortunately, when I completed my order, the website displayed a message saying that I did not have any items in my cart. I was worried that I might have placed an order for two sets of eight spark plugs by accident.

However, I quickly realized that any confusion or mistake can happen when it comes to online shopping, so I reached out to Sixity Auto's customer service team. I spoke with a representative, who was incredibly helpful and resolved the issue in no time. Not only did they assist me in locating my order but also confirmed that I had only purchased two sets of four spark plugs, and my order was successfully processed.

Despite this minor hiccup in my shopping experience with Sixity Auto, I was impressed with their customer service team's swift resolution of the issue. They were polite, professional, and made sure that I was satisfied before ending the call.

Furthermore, Sixity Auto's website is user-friendly that makes it easy to navigate, and their selection of auto parts is extensive. I have no doubt that their products are of high quality since I've been using their brand for a while now, and it has always exceeded my expectations.

Overall, my experience with Sixity Auto Parts was seamless, and I'll undoubtedly recommend them to others. Their customer service is exceptional, and their speed and efficiency in resolving issues show that they genuinely care about their customers' satisfaction.

When it comes to online stores, I'm always wary about giving away my personal information. However, when I stumbled upon Sixity Auto Parts, I was lured in by their generous offer of $25 off my order in exchange for my email and prescription. It seemed like a sweet deal, and I eagerly went ahead and made my purchase.

While I was a little disappointed that I didn't immediately receive the promised discount, I was pleased with the quality of the products I received. Sixity Auto Parts has an extensive selection of auto parts, and I was able to find exactly what I needed and at an affordable price. Plus, their website was easy to navigate and made placing my order a breeze.

The real test came when it was time to test out the parts. I was delighted to find that they were of excellent quality and fit perfectly on my vehicle. I noticed a significant improvement in my car's performance, and I felt confident that I had made the right choice by buying from Sixity Auto Parts.

Overall, my experience with Sixity Auto Parts has been positive. While I initially felt a bit skeptical about their $25 discount offer, I was ultimately won over by the quality of their products and their excellent customer service. I would definitely recommend this online store to anyone looking for quality auto parts at a great price.

Upon discovering Sixity Auto Parts, I found their website to be pretty good overall. However, I do have reservations about the shipping and part(s) quality, as I have yet to experience these aspects of their service. That being said, I am optimistic about the potential of building a mutually beneficial relationship with this online parts provider.

What initially drew me to Sixity Auto Parts was the user-friendly interface of their website. It was easy to navigate, and I appreciated the efficient search function that allowed me to quickly find the parts I needed. The prices also seemed reasonable, which is always a plus when shopping for auto parts.

However, as with any online purchase, the quality of the product and the shipping are essential factors to consider. I have yet to receive my order from Sixity Auto Parts, so I cannot speak to the quality of their parts. I am hoping that the quality aligns with the description provided on their website.

Additionally, shipping is always a concern when ordering online. I am looking forward to seeing how Sixity Auto Parts handles the shipping process, including any tracking information and estimated delivery times. Hopefully, their shipping service is timely and dependable.

Despite my reservations, I feel that Sixity Auto Parts has the potential to become my go-to online auto parts provider. If their product quality and shipping live up to my expectations, I believe that building a strong business relationship with this company is possible.

Going through the Sixity Auto Parts website for my 2004 Forester XT, I found some great prices. However, I was a bit disappointed with the limited variety of parts available for my vehicle. I was only able to order parts for half of the job at hand, and had to look elsewhere to find the remaining parts. Despite the inconvenience, I was happy with the prices I found on the parts I was able to order from Sixity Auto Parts. Nevertheless, I would suggest an expansion in the stock options available for my specific car model.

As a customer of Sixity Auto Parts, I recently had an experience that left me feeling quite frustrated and disappointed. I attempted to make a purchase on their website using not one, but two different credit cards, only to have both of them declined.

One of the cards I used was an unlimited purchase card, and I couldn't understand why it was not accepted. I found this to be very strange and inconvenient, as I was really counting on making this purchase and had no other payment method readily available.

This issue caused me to lose a fair amount of time and effort, as I had to scramble to try and find another way to make the purchase I needed. Given that I've had positive experiences with Sixity Auto Parts in the past, this was definitely a surprising turn of events that left me feeling quite negatively about the company.

Overall, while I appreciate the quality of the products Sixity Auto Parts has to offer, it's hard to feel good about a company that can't even process a basic credit card purchase. I hope that they work to address this issue and make their payment process more reliable and user-friendly moving forward.

When I was browsing through Sixity Auto Parts (sixityauto.com), I came across the gas supports that I needed for my car. However, I couldn't really determine if the top section had a hole for the installation process. It's important to have a hole in the top section along with a ball on the bottom for the gas supports to fit correctly. Even though the site stated that it would fit, it left me feeling unsure.

Despite this, I was quite impressed with the overall selection of car parts and accessories that Sixity Auto Parts had to offer. There were various brands to choose from and the site was very user-friendly. I was able to find everything I was looking for without any trouble at all.

The ordering process was quick and easy too. I didn't have any technical difficulties or issues with my order, so that was a big plus. Their customer service team was very helpful and responsive when I had questions as well. I appreciated their attention to detail and their willingness to go above and beyond to make sure that I was satisfied with my purchase.

Another aspect that I appreciated from Sixity Auto Parts is that they offer a great warranty policy. Knowing that I have a warranty gives me peace of mind in case anything goes wrong with my purchase. Overall, I was happy with my experience with Sixity Auto Parts and would definitely recommend them to anyone looking for high-quality car parts and accessories.

I recently came across Sixity Auto Parts, also known as sixityauto.com, while searching for some parts for my vintage car. Although the website seemed user-friendly and the team appeared to be knowledgeable, I was disappointed to find that their inventory did not include anything built in the USA, UK, Germany, France, Italy or Sweden before 1960. As someone who takes pride in maintaining my classic car and keeping it as authentic as possible, this was a bit frustrating.

I understand that older parts can be harder to come by, but if they are not readily available, what's the point of even listing them on the website? It would have been helpful to have some sort of disclaimer or note explaining the limited availability of these items so that I would not have gotten my hopes up.

Despite this setback, I was pleasantly surprised with the rest of my experience with Sixity Auto Parts. The website offered a wide range of options for my more recent car models, and the prices were competitive. I was able to easily navigate their site and quickly find what I was looking for. Additionally, their customer service was excellent - quick response times and they were extremely helpful throughout the process.

Overall, while Sixity Auto Parts may not be the best option for those in need of vintage car parts, they are well-suited for more modern models. Their website is easy to use, prices are fair, and customer service is top-notch.

my experience with Sixity Auto Parts has been quite positive. From browsing their website to placing my order, everything was seamless and hassle-free. The website itself is easy to navigate and has a wide variety of products available - I was able to find exactly what I needed with minimal effort.

One of the things that really stood out to me were the competitive prices that Sixity offers. With free shipping and a price-match guarantee, it's hard to find a better deal elsewhere. I also appreciate that they offer a lifetime warranty on their parts - it gives me peace of mind knowing that if anything were to go wrong, I would be covered.

Once I placed my order, I received frequent updates on its progress and delivery status. And when the package arrived, everything was well-packaged and exactly as described. I haven't had any issues with the product itself, but if I did, I feel confident that Sixity's customer service team would be quick to assist me.

Overall, I highly recommend Sixity Auto Parts to anyone seeking quality car parts at affordable prices. Their website is easy to use, shipping is free, and their products come with an impressive lifetime warranty. Give them a try - you won't be disappointed!

When it comes to purchasing auto parts online, a lot of factors come into play. But perhaps none is more important than delivery time. After all, what's the point of ordering a part online if it takes forever to arrive? That's where Sixity Auto Parts comes in.

I recently made a purchase on their website, and I have to say, I was pleased with the experience overall. The website itself is easy to navigate and has a wide variety of parts to choose from. Once I placed my order, I received confirmation immediately and was able to track the shipment as it made its way to me.

But of course, the real test was delivery time. And I have to say, I was pleasantly surprised. My order arrived within a couple of days – the same week, in fact. That's pretty impressive given that I've had to wait weeks for parts from other online retailers.

Based on this experience, I would definitely recommend Sixity Auto Parts to others. Of course, delivery times may vary depending on your location and other factors, but overall, I was pleased with the speed and efficiency of their service. So if you're in need of quality auto parts and want them delivered quickly, I suggest giving Sixity Auto Parts a try.

When it comes to purchasing auto parts, Sixity Auto Parts may not be at the top of your list. While they do offer a decent selection, I have experienced some disappointing discrepancies in the quality of their products. For example, I recently ordered a water pump with a metal impeller, only to receive one with a plastic impeller. Upon contacting their customer service representative, I was informed that the pictures on their website may not always match the actual product.

Having to return the item was a hassle, and I suggest that in the future, customers should purchase Sixity Auto Parts products through Amazon, as the return process is much simpler. If, however, you choose to purchase through their website, be prepared to fill out a printed return form and include it in the return box – another added inconvenience.

Overall, Sixity Auto Parts has some decent offerings, but their lack of attention to detail and complicated return process makes them a less than ideal option for purchasing auto parts.