Sunoco
Reviews and Complaints

Started pumping gas with using my cents off rewards card and the pump would only let me get $4.27 and then the pump shut off on its own. I never hung up the nozzle and all prices for grades of gas was reset. I left nozzle in my tank and went back into the store to tell the cashier and she came out and checked it out and there was nothing she could do. I would like my cents put back on my card because I wanted and paid for &25.00 with of gas and only got &4.27. They said I would have to contact Sunoco to get my cents off put back onto my card. Low and behold no one is available to answer me until Monday and today is Saturday. Real nice they don't have anyone to answer or help me get my cents off put back onto my card until monday and I need gas now. Someone should be available for situations like mine.

I normally go to the Sunoco near my home in Ambridge PA, they recently had some changes and now offer pizza. I tried to get a pepperoni pizza around 12am June 23rd as a late meal but was told the machine was cleaning and to return in an hour. I waited two hours to make sure everything was completed and when I returned at 2am. I was told that they only have 2 pizzas left and that they cant serve them to me due to some policy reasons. That is ridiculous! I'd rather them tell me they sold out then to say they have 2 left and cant sell them. Honestly I don't think they wanted to work, due to them complaining about having to cook and do customer service now since the changes. They were completely unprofessional and its unfortunate because I have nothing but good things to say about the employees there UNTIL today...

I live behind one of your stores on Southside Blvd. Jacksonville Fl. Your privacy fence is falling down. Its pushing my fence over. I need to know who to contact to get this fixed. Yall just need to put up new fence. Hurricane Irma knocked it all down and pushed it on my fence. The fence is being help up by boards propped up on it . I need to know who to call to get this fixed.

Today, I had my oil changed and my filter.on my 2010 Honda CRV, at Vinny's Sunoco Staions, located 210 E. Ashland Street, Brockton, MA, 02302. I was charged $75.55, 4.4 qts..synthetic oil and filter...
There is sign out front of the station stating oil change $19.18. I feel this is a rip off, as I have had my oil changed before for $40.00.

Any assistance would appreciated

Regards

John Sylvester
77 Livoli Rd.
Brockton, MA 02302
[protected]@yaho..com
[protected]

Be aware if you are using the Sunoco at 7265 Castor Ave, Philadelphia, PA. There is something wrong with their gas pumps. I pressed 87 octane and it started pumping 93 octane. This seems like a scam being done right through the store. I went in and complained to the staff and they tried to make it seem like it was user error. As soon as I noticed a problem, I immediately stopped the pump. The younger attendant acting confused and oblivious to my complaint. The very old attendant kept blaming me and refused to give me my receipt to pump#3. The old man laughed at me as if this was all a game. This is unacceptable not to listen to customers and act as if it's a joke. If I'm spending money at your store I should be given respect and not degraded or dismissed like a non paying customer. I feel very disrespected and discriminated against. These attendants took no responsibility for resolving issues. I had to demand to be given my receipt from the younger attendant. I'll never go to that location again. I doubt I'll go back to Sunoco at all.

Sunoco you need to address the staff at this location. The Sunoco, Malik and Malik Inc. 7265 Castor Ave, Philadelphia, Pa 19149 should not dismiss paying customers without solving their issue.

Sunoco accept accountability in this situation by respecting customers, fixing your machines and stop trying to schemingly overcharge customers.

Location : 118 Dowling street, Austin IN 47102

Issue : Paid $24.99 for a pack of authentic mango juul pods. Opened up the pack and it was an off brand pack. Brought it back to cashier, Named "Maanveer, " and told him that they were fake. He claimed he had no idea what I was talking about.

I showed him the box and told him that it was illegal to sell these fake pods and put them in the real box and charge people $12 more for something. He then got pretty anxious and ended up giving me money back. This gas station is putting fake products into label brand boxes and selling it for 2X normal price. It's a scam.

Re sunco
RT 49 Hopewell nj
On April 25 2019 was traveling on vacation. Stopped to get 20 in gas the attendant pumped 10 that was on pump. I told him he only pumped 10 he said he pumped 10 and showed him the pump he said that was another transaction. Went in to the store and the lady told me to prove it.or leave, looking back I should have called the police and got at least gotten a report taken.
Thanks in advance
Mr Wade Dougherty.

[protected].
1626 Cliff view Dr
Salem, VA 24253

APlus Sunoco Station, (0005-6705-20), 519 Washington Street, Middletown, CT
April 30, 2019, 19:19:57.

I pressed the 87 octane button at the pump. When I started pumping my gas, I realized that the more expensive 93 octane button was lit up, not the 87 octane one. I ALWAYS choose 87, I KNOW I pressed it firmly, and this is NOT the first time this has happened at this Sunoco. This might be the sixth or so time this has happened. And it tends to happen when using my Price Chopper rewards card. I've never had this issue at other gas stations. Customers who aren't paying attention are purchasing more expensive gas when they think they're utilizing their rewards discount. The Sunoco cashier tried to tell me that I accidentally hit the 93 button with the nozzle, then he tried to convince me that I didn't select the gas and grab the nozzle in the proper order. This rip-off scam happens too frequently, so I will no longer be getting my gasoline at ANY Sunoco. I've heard others complain about this. This gas station needs to be investigated.

Virginia Stafford
145 Dora Drive
Middletown, CT 06457
[protected]@comcast.net

I was waiting on a ride after purchasing food not only once but twice and was not even there for a half an hour until the man just starting his morning shift april 21, 2019 around 6 am threatened me with loitering and told me to get off the property. I was minding my own business waiting quietly at the picnic table still eating my iced honeybun that I did not end up finishing bc I never wanna step foot there again. I've never witnessed this from any other company in my life. The man is rude to me every time I'm in there and I try my best to ignore it. He also commented on how I had a nice [censored]. I will press charges for both harassment and sexual harassment if he is not fired. Thanks this is the store on 31f in fairport ny. He's a heavier older gentleman who's shift begins around 6 am. He also hollers sexual obscenities at women evrry time im there with a girl

I had a little time to kill so I was walking around in one of Sunoco's gas stations. An employee ran me out of the store. This Sunoco is located in Morristown, Tennessee. I wasn't bothering anybody or doing anything wrong. What they did to me was rude and I believe it was wrong. If I had been causing trouble, I could understand being ran out of the store. But I wasn't doing anything wrong. The employees at the other Sunoco gas stations may not be rude, but I'm going to boycott all Sunoco gas stations just in case. I've already mailed a letter to Sunoco and complained. One of the things that I told Sunoco is that they've lost a customer for life.

Meyersville, MD employee extremely rude. Just walked in the door and didn't say anything to him and he immediately barked, "I'm busy putting donuts away". I hadn't said a thing to him. Went and used the restroom as I always stop here on my way to my sister's in Delaware, and usually gas up and buy something. On my way out I stopped and looked at the donuts he had displayed. I'm from West Virginia so I was not aware of this brand. I asked him what kinds were they. He replied, "they're all kinds" rudely. He said, rudely, "I've never had anyone ask me what kind of donuts, donuts are donuts!" I then replied, rather shocked, "are you having a bad day or something?" I then told him I wasn't familiar with those as I'd not heard of that brand and they were not labeled. He started spouting the flavors quickly and I walked out during his tirade.

I've never had the older gentleman that I normally see treat me that way. Normally, this location has great workers!

Just a suggestion as I have a BS in Business. He needs a psychiatrist, put on a warning and perhaps fired! He isn't meant for the customer service industry. Perhaps digging ditches or something where there is no customer contact.