TAG Heuer’s earns a 1.5-star rating from 121 reviews, showing that the majority of luxury watch enthusiasts are dissatisfied with their timepieces.
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scratches on the back of the watch
After we go back on the ship, we noticed scratches on the back of the watch where the model and serial #s were etched in. It was curious that the only scratches (all close to gether) were in that spot. It would appear as if someone had deliberately tried to remove those numbers.
Our concern is for warranty coverage. The store told us not to worry but I asked the USA office of Tag for a replacement and no action to date.
I also complained to Tag Heuer's USA office in Miami and they had promised a month ago to address this and have not.
Bought a Tag Heuer while on a cruise at:
Casa de Oro
Soni's Plaza
PO Box 139
Ocho Rios, Jamaica
Thank You,
Ron
Pennsylvania
[protected]
TAG Heuer Reviews 0
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Overview of TAG Heuer complaint handling
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TAG Heuer Contacts
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TAG Heuer phone numbers+41 329 198 000+41 329 198 000Click up if you have successfully reached TAG Heuer by calling +41 329 198 000 phone number 5 5 users reported that they have successfully reached TAG Heuer by calling +41 329 198 000 phone number Click down if you have unsuccessfully reached TAG Heuer by calling +41 329 198 000 phone number 4 4 users reported that they have UNsuccessfully reached TAG Heuer by calling +41 329 198 000 phone number11%Confidence scoreSwitzerland+1 (866) 260-0460+1 (866) 260-0460Click up if you have successfully reached TAG Heuer by calling +1 (866) 260-0460 phone number 0 0 users reported that they have successfully reached TAG Heuer by calling +1 (866) 260-0460 phone number Click down if you have unsuccessfully reached TAG Heuer by calling +1 (866) 260-0460 phone number 0 0 users reported that they have UNsuccessfully reached TAG Heuer by calling +1 (866) 260-0460 phone numberUnited States
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TAG Heuer emailsinfo@tagheuer.com100%Confidence score: 100%Supportboutique.serrano@tagheuer.com96%Confidence score: 96%grievances@tagheuer.com95%Confidence score: 95%
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TAG Heuer address6A Rue Louis-Joseph Chevrolet, La Chaux-de-Fonds, 2300, Switzerland
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TAG Heuer social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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I bought a charger for my watch from Emirates mall , I had my watch with me and the guy gave me a charger but it was not charging effectively. now after I found my original charger I noticed that he gave me the 42 mm charger and not the 45 as my watch
Problem I don't have the receit but the order is done under my phone [protected]
The after sales support is pathetic. The Sandton store will only advise in 6 weeks why the watch is not charging.
I find this ludicrous after sales support for a watch that costs a small fortune.
My confidence in the brand is gone
I bought a connected watch from UAE and after 2 months it stopped working suddenly while it was on charging and when I submitted it to store they claimed it has a scratch and therefore it is out of warranty. This is completely unacceptable to me and i would like to report this.
Tag Heuer hat meine Aquaracer und mein eingezahltes Geld von R 4200 and they treat me like [censored]
how do I register my warranty...the form I am supposed to complete is far too complicated...all I want to do I thought would be quite simple...NOW you're telling me the text I have entered into this box is 'too short'...am not happy