Target
Reviews and Complaints

It seems like its always customer services fault, not the customer who didn't read the fine print. The customer is not always right. Just because people don't get their way from a company that company is automatically a bad one. SMH

I managed to find the First Frost bowls on-line I wanted to match the plates I picked up at the Boulder CO store. The cost for two orders of 4 came to 25.16, the shipping however came to 29.98! I called customer service (and I use the term lightly), to ask why such a high cost for shipping. I got total attitude from Ramone who advised, that is due to the terms of shipping. I read and quoted back that I did not " At Target.com, shipping and handling charges are based on the following: The delivery option you choose, The weight, size and dimensions of your items, Your "shipping preferences" - whether you choose to ship your items together or as they become available,
You'll see your shipping cost listed on the "Place Order" page in Checkout before you submit your order. After reviewing the page, you can submit your order.For large items, we may use a specialty shipper to deliver your order. I explained it was 8 soup bowls! I did not ask for anything other than basic shipping and what in the world were they doing charging almost 30.00 for shipping? I was put on "hold" while Ramone "spoke" to a supervisor, and was told, there was nothing they could do to adjust the cost. I explained I should just cancel the order and they advised me, "if that's what you want". I cannot understand what in the world they are doing to charge 15.00 a box to ship. I also brought up the same suggestion that may others (patrons) have to just have it shipped to the local store and I could pick up there and was told that the warehouse and stores do not "operate" together? Then where do they get the merchandise shipped to stores from? In another situation, I was trying to replace a storage box lid for a "Halloween" storage tub that was fitted properly and was told by the Target location in Westminster that even though the Longmont store showed they had the lids. "I drove to that store" only to be told, "yea it may show it, but, they had thrown them away the previous Sunday and that they "waste" things all the time by dumping things that are "past holiday needs" onto the trash to clear the shelves. Thus all these things are going into the landfill and wasting possible sales. I left the Customer Service desk away in disgust, and then thought I would go back to get the employees name to write a letter and when I got around the corner, she was just in the midst of saying "can you believe that "Bit..." and I leaned over and said you had better make darn sure the client is gone before talking about them, well she spun around and walked away. I see all these commercials saying how Target gives and gives to the local communities and yet when you ask for assistance or better shipping rates you are treated like you are a waste of time once they have your money and would you leave us alone so we can talk about you and waste your money by bumping the shipping costs to the point of not buying the product you are looking to purchase. Oh and by the way DO NOT purchase a Gazebo from Target if you live in a windy area as it will become a wind sail and bend, break and smash apart. Yet another lesson learned from Target. I was thinking since CS doesn't want to assist us, I am going to start writing to companies who use them for advertising, i.e. "This segment of the ***** show brought to you by...Target". Wonder if all these companies want their name brought up in association with a company that calls it's patrons bit**es? and in this day and age when everyone is trying to go "green" Target is filling the landfills every week with things they deem, not needed any longer. Nice going Target, I feel like you really are a caring and giving company, that cares about the communities they are in.

Sounds like you had water in the Votive. There is no way that a wax candle can "explode"

OR: you had a cheap and nasty votive holder which was not made to withstand heat

Maybe a little late on this post, but that "2-year" replacement plan is YEAR 2 only. You were jobbed. Plan administrator is not liable in year 1 and just refers you to mfr. This is stuff Class Actions are made of.

I made a purchase from target and took the item back 2 days later to exchange. My original receipt was unavailable at the time of the exchange so I thought credit would be issued. Well my purchase prices was 24.99 and the return credit that i got was 17.00. the item was unused and still new. But this is the policy that Target uses. Well Target will never get any money from me anymore. I also recommend that no one shop at a store that does not honor its own products.

My parent's purchased and XBox 360 for my 17 year old autistic brother for Christmas from Santa. They bought it at a Target store in Schaumburg, IL while my dad was in the area for business since they actually live in a small town in central Illinois. Christmas morning he opens it and is so excited that Santa brought him what was on his list but when we go to set it up we find that it is someone's USED system inside. The controller had someone's initials written on it permament marker in two different areas and was dirty and the console was damage and scuffed up and broken! Of course we can't use it and so for the next 24 hours he is upset and can't calm down because he can't understand the situation. Our Family's entire Christmas Day was spent reassuring him that Santa wasn't mad at him and that we would get it fixed as soon as possible, but that does very little to settle someone with autism and obsessive-compulsive disorder. What does Target do? They tell us they'll exchange it out, but other than that nothing! So we drive over an hour one way the day after Christmas to exchange this unit (oh yea, but they insist that we MUST have the receipt..we DID!) and one of their managers has the audacity to treat us like we did something wrong. She refused to speak to us, she wouldn't apologize and blew us off completely. Then Target Corporate won't even look into the issue or offer any type of apology, nonetheless make an restitution for the fact that WE had to make an EXTRA TRIP out to fix THEIR MISTAKE. In this economy you'd think a Big Box store would treat their customer's a little bit better.

I'd also like to add:

The Box was sealed with a sticker and it DID NOT appear to have EVER BEEN OPENED! The employee at Target pulled it out of a locked cabinet. It was in mint condition. We had no reason to ever question that it had been opened. AND since Target's POLICY is to have someone from electronics check every return and NOT take back open items that have been used we had NO REASON NOT to believe that this wasn't a NEW ITEM!

I was shopping in target one day. I was looking at something and when I turned around I accidently hit the clerk with my cane which was sticking out if the cart and clerk in the store stated that I don't need to shop in this store they should not let blacks in the store. I did say I was sorry but he got mad. I don't know if I would ever step foot back in the store because I see that African Americans are not treated fairly.

We have been loyal customers of TARGET for a long time. We are the proud and active grandparents of 11 and recently celebrated our 49th anniversary. Checking our 2017 QuickBooks, we spent over $3400 at TARGET last year for much of our household needs, clothing and pet items, etc. including gift cards for weddings, birthdays, anniversaries and other special occasions.

On New Year’s Day 2017 my wife and I were visiting the TARGET store in Dublin, CA. After entering the store, at the area where the carts are stored, there was a large pool of water where the carpet ends and vinyl floor starts. We did not see the pool of water and there were no warning cones showing any dangerous conditions. My wife slipped and fell backward and struck her head on the metal stop used to contain the carts. She suffered, among other injuries, a major cut on the back and top of her head. Store employees called for paramedics after the accident because my wife was bleeding profusely from the large cut at the back of her head. She was taken by ambulance to the nearby hospital for treatment. Total medical costs from the accident came to over $14, 000.00.

4 ½ months after the incident a mysterious TARGET employee surfaced with claims he had checked the accident area shortly before our visit and saw no hazardous conditions. Based on that, TARGET’s claim manager has denied any responsibility for the injuries to my wife even though they acknowledge they have video of the accident and they are the ones who called the paramedics. TARGET claims they have done all that is required to keep customers safe! They do not deny the water was there or that the accident occurred. They indicated in an earlier communication that the store security cameras recorded the incident. There were no hazard warning signs or cones there.

TARGET’s corporate policy appears to be one of squeezing every penny from the public even at the expense of serious injuries to their senior citizen customers. They will stoop as low as they need to with no sympathy, shame or remorse. It is interesting that TARGET is willing to forgo future business from good customers such as us who spent over $3400 in their stores last year and also future business of over 150 (to date) of their friends, relatives and neighbors. Somehow the math does not seem to benefit them in the long run. It is obvious that integrity is not a prized trait for TARGET. This type of corrupt corporate behavior is unfair, callous and evil.

To date, we have invited over 150 of our relatives, neighbors and friends from all areas of the U.S. to join our Boycott. Would you be willing to join us in our Boycott of TARGET and encourage your friends, neighbors and relatives to Boycott TARGET with us? It is time to call attention to this type of corrupt corporate behavior. We have other options for our shopping $$!

If you paid in cash, you have to show a receipt. If you paid with a card, then show them the card and you can get all your money back.

you need your recepit to prove that you paid the amout you said u did on it

If you didn't have your receipt, then that is your fault only.

PLs some1 help i have a second interview and im scared because of all these damn complaints should i refuse position?

get real... do you live on here? target customer service is creepy and so are u

Well here we are christmas eve and I'm without my childs gift because target.con decided to cancel my order and I guess send me some email stating such. Well didn't see the email...and now hearing I won't get the item EVER (even when its back in stock), nor will I get the price that was online, or the free shipping.I wasted my time placing my order and shopping with target. Instead I get an nice form letter that basically says "screw you customer"..." we don't care that we allowed you to order and wait for this item. And no you can't have a rain check. Very nice customer service...bet they are laughing in India

Gagging @gkenigmatic comment...nice that they have their customer service commenting on here. You screw the customer...and thats ok. Wow really thought target was better then that. India...that explains a lot...need to keep your customer service where the stores are. ...sad.

I think they should give rain checks...they did this to me as well. I actually ordered on December 2nd and they cancelled it from my order a week later. When I complained I recieved some form letters from India.
I told them I wanted the item and was willing to wait till it came back in stock (and they told me in the email it would be back in stock) ...they then offered me $5 off. The customer service sucks ...I want the price that was online and the frees hipping that was also there...I'm so disgusted. They really could care less.

No, they are not obligated to sell anything. The product's manufacturer and company dictates release, not Target.

Target should have replaced your ipod. That is what the employees tell the customer, "The protection plan will protect against damages caused by dropping such as cracked screens and cases.". That is what they are told to say during training. It also says it on the printed literature. The protection plans they have are called extended protection plans and are supposed to start once the manufacturers ends.

If you don't know what Black Friday is then you should stay home. Your complaint is invalid. And every time you go across the border to shop you are hurting your own economy.

Black Friday has nothing to do with loyalty...? It's never guaranteed that you'll get what you want, no matter what time you get there. This is common sense.

Sucks to be you. If you can't handle the general wilding that Black Friday brings out of people, stay home. Oh, and stay in your own country anyway.

I was reviewing my credit statement from Target bill and noticed that my interest jumped from 14% to 19%. I was not late or over the limit so imagine the suprise. I called to see what was going on. The guy on the other line explained they sent me something in Feb. that explained it all according to him. I am not a lawyer or business person. I am sure I skimmed and nothing jumped out at me. Wiz kid on the other line said I had chance to opt out but that time had passed. I said I did not see anything I had to sign. I was calm and told him that I know he had no control over it. It got worse though when I asked to be transfered and he wouldn't do it. He said that he was the supervisor and there was not one else. No wonder he such freaking dip [censored] he has to run all Target by himself. We all know that is not true, but is really worth my time to argue with someone that doesn't care. II just want to pass along the word. Chase was happy enough to transfer my Target balance with zero percent interest.

I have just filed the same complaint with Target National Bank, Better Business Bureau (BBB), and Scaminformer.com. This is a high-level scam. This needs to stop immediately!

Completely agree. I made a several hundred dollar payment online with the intent of using the resulting available credit for a major purchase. I've been on the phone with Target reps and supervisors as well as email communication. I've been promised that the credit would be available by a certain date (Feb 14) and that date has come and passed without the funds being made available. I've experienced the same run around as others. The reps have been polite but completely unwilling to do anything more than spout a corporate policy, even when that policy flies in the face of good customer service. The line I've received has been "we can't do anything about it" carries little weight. I work in IT and am aware that program system always carry a means to make a modification. It is simply a case of the Target reps/supervisors being unwilling to follow the spirit of good customer service.
A complaint here may not carry any weight, nor has dealing with 1st or 2nd level at Target's customer service desk. I'm hopeful that calls to their corporate office will yield a better result.

TARGET SUCKS, , First some ### that operates their website, let it get hacked, , now I have to enter 5 yes 5 freaking security questions.. WTF 5 come on, one your incompetent people cant do their job, , fired that person or persons, , , , , THEN some educated IDIOT, woke up one morning thinking, , I will raise all redcard holder, I mean ALL... what a dumbazz I'm done with you target, , I could have seen this from Walmart but from TARGET... I HOPE TARGET HAS TO FILE FOR BANKRUPTCY.. the CEO's JET CRASHES, and what other evil things that can happen, , just like TARGET CHIT ON ALL THEIR CUSTOMERS...
Also about 3 years ago brought a Xmas tree and things, , pay $415.00 with check, went back a week later tree lights didnt work plus found the same tree at Kmart for $20.00 cheaper... Well CHIT Target didnt give me a refund, cause of their check policy 7 to 10 days, , guess what, I already knew that, I printed the cancel check from my PC... The stupid B said that could be fake! WTF, I know why some people go off, cause I was ready... finally someone with common sense came up, after I told her she was a ROBOT, hehehehe Well, I got a gift card.. oh and I also copied the back of the check, , which had their BANK, in DALLAS, TX anyway, TARGET SUCKS, the people working their are uneducated, and all the CEO's care about is MONEY, , I really do hope them sorry ### get theirs, and they will when Obama stops giving CORPORATES bail/stimulus money..3 more years Obama will be gone..

I had a similar experience, only my returns took place in fewer than 30 days. Either Target accepts a return or it doesn't It's disgusting and unethical that they'd "accept" then not give credit in the original amount. And it would be nice if someone would explain why my original $40 gift card credit dwindled down to around $30 just because I returned a couple of items (within the deadline).

My only question is why they would refund anything at all after five months. You should have got $0.00. Count your blessings.

Umm the policy is : on the back of the reciept, at the return desk, on the web site, at the return counter. Target isn't trying to make money, they just have to set limits. If you can't return within 3 months, you're just lazy.

Their policies are very straight-forward. Your credit card company would have laughed at you had you paid that way and disputed. And really, most places won't even do store credits after 30 days, let alone 120.

OP Jacksonville

Your sign up receipt, aka temporary card, CLEARLY infucates that you are limited to x dollars upon signing up. It is a mean by which to protect your checking account as well as Target from fraud. When you use a debit card you are guaranteeing that funds will be present in your checking account to cover your purchases. The starting limit is low to prevent fraudulent activity both to your account and to Target.

I'm quite surprised no one, including you, mentioned that you needed to refer to your origination receipt.

HOW do you feel it acceptable to libel Target, or any entity for that matter, as perpetrating fraud upon your person when no such fraud was committed nor intended?

Additionally you should have been advised that you can return to store and CHANGE form of payment to effect your RedCard Discount.

Back in 1998 I mad the mistake of signing up for a Target credit card. I was told I would get 10% off all purchases. That same day I bought about $25 dollars of merchandise and paid with cash. Two months later I was called by Target and asked for my address and phone number. They said they needed it again to send me the credit card. Then a week later I received a bill for over $2, 000 for non payment of merchandise the day I signed up. I told them they must be either running a scam or high on tons of illegal drugs. They have continued to bill me periodically, even offering reduced payment, for about 20 years. Of course I ignore these bogus bills. Target themselves are the scammers. They should be shut down, fined and jailed. They are corrupt and a disgrace to America. Shame on them for trying to steal from America.

On Friday April 23rd I was shopping at the Boot Ranch Target in the East Lake are of Palm Harbor. I frequent that Target twice weekly, mainly because of the convenience. I buy my groceries household items and medications when I'm there.

I have a chronic condition and spend thousands a year in medicine cost. Unfortunately for the third time in a span of about four months i again was overcharged for medication. As it is, some of my medeicines are cheaper if i just purchase the generic with out going through my insurance.

When I was there this past Friday the person behind the counter at the pharmacy refused to sell it to me without going through my insurance, which cost me $50 instead of $10.

I researched what I had paid the past two times prior to this incident and on one occasion I paid $12 and the last time I paid $10. when i called them at the Boot Ranch Pharmacy to question this I was told my insurance must have changed the copay. I contacted my insurance and this in fact was not the case. Furthermore they also told me that there was nothing they could do for me about being overcharged.

I am very upset with my experience at this store and I'm fed up.

I have contacted Publix next door to the Boot Ranch Target and they only charge $10 for that prescription. I will transfer all of my families medications there as they come up for refill.

I shop 'My' Target a minimum of twice a week, other Targets once every couple weeks. You created fun for shoppers with the $1.00 bins, but by comparison to other Targets, #1534 never has stock. Today I stopped counting at 50 empty bins. But then this whole store is poorly stocked, shelves empty. Reminds ome of the old _marts that slowly lost their way. And, why can't this store have a decent photo department like other Targets. Most of the time the Kodak machine is not working. The workers view it as a joke. I'm a frustrated Target #1534 shopper.

purchased a gazebo and gazebo cover in April ( last year they were sold out) went to put it together in July and found it was too small for my patio to be able to be secured. Tried to return the unopened box- still had the strapping tape on it.
and was told "so sorry, past the 90 days, there is nothing we can do about it" called customer service "So sorry, past the 90 days there is nothing we can do about it" spoke with about 4 people- even the "supervisor" It's sad that a multi billion dollar business is unable to take care of their customers. So now I am doing my consumer responsibility and telling as many people as I can. Don't trust that Target will accept their merchandise back, even with a receipt, even if it has been unopened, even if it is still for sale on their shelf. Once they have your money- all bets are off.
This is so disappointing because target has been one of my favorite stores for a long time.

Target needs to reconsider their hiring process. My friends' children work as managers at Department stores and recognize that customer service is what affects the bottom line. These ladies are young but have degrees and brains! I was at the Irvine Target and had the displeasure of dealing with a manager with the IQ of my shoe size named Susan Roysden. I had come - with a receipt - to return a DVD that did not work. It had already been exchanged once and I refused to exchange it the second time as it was clearly a bad batch.After a 15 minute battle of raised voices in front of other customers and her total refusal to return my money she agreed to change it for the 3rd time. I accepted - went to another Target and returned it. Now you tell me! Is it Target's policy to inconvenience a customer like this? What sense did that make. The DVD was open when I returned it so she did not want to take it back. She quoted the "law" to me that it was Target's policy and no Government policy could override it. REALLY? So she exchanged it for an unopened one that I could return? Go figure! THAT my friends was VERY intelligent. Would you not say?

I ordered a $619.00 vanity from www.TargetDecor.com in May. The vanity was backordered until July when I learned that it was backordered until September. When I started pressuring the company in September, I learned that they had changed their name to www.FurniRush.com because they did not want to be confused with the retail store Target. I was issued a confirmation of my cancelled order with my refund promised 3-5 business days later. When the refund did not appear, I started e-mailing and calling in earnest. My e-mails are being returned, my calls don't go through, and the Web site is offline. Please DO NOT order from this company. I'm out $619.00. I don't want this to happen to you.

I use a bank online bill pay service. It takes two days to send a payment to Target. this last month my payment wasnt credited until 6 days after the bank sent it electronically. That was one day late, and Target charged me $39.00 for a late fee, and $3.09 finance charges. When I called to protest, they said, not their problem, cant help you. Said to send it at least 5 days in advance. I said I sent it 6 days in advance...they said, not their problem.
What a ripoff.

Today 7/14 I went to Target located at Brookhurst St, Garden Grove, normally I will avoid this store because their associates and specially the security man are the most rude of all Target stores I had visited. I wanted to exchange repeats toys my Tot got for his birthday, all the boxes are big so I needed a cart, I parked way far from the entrance (no front row parking) and spotted a cart nearby, when I walked to the cart one of Target associate came at the same time to retrieve it, I called and said 'excuse me, I need the cart please' he just walk by in front of my nose, I repeated 'excuse me' 3 times but he kept walking on, so I run to the front and said 'excuse me can I have one cart please'? His answer was: 'NO' and kept walking, so I said 'excuse me?' (As in 'why') and he said 'NOT WORKING' ... Weird ... he can push the cart and the cart is not locked, so why is not working? ... at this point I decided to go in the store and get the cart which he yelled at me saying: 'The cart is not working, the 'Wheels too Wobbly' ... ok ... But guess where he put the carts he retrieved from the parking lot which he won't give to the customer who needed it? Inside the store with all others carts! Good thing was the girl who attended my exchange were friendly, security as usual will look at you like you are a theft and will not help you at all even if he was in front of you and you needed assistance. They gave me a complaint sheet to fill out or told me to call their 1 800 ... I spent almost 20 minutes waiting to load my complaint to their customer service, but they win this time again, I hung up after 20 minutes as nobody answered my call (this would be my second complaint with this store)

The best target store: Westminster Mall, Westminster and Marketplace at Tustin/Irvine.

The worst of the worst: Brookhurst, Garden Grove their manager Mr. Nam Tran doesn't want to be bothered with complaints and love rude employee’s specially rude and unfriendly security guard.

At Target, security followed my girlfriend from the moment we got there until we left. She is African, from Ethiopia, and two security guards watched her while she was in the underwear section. This humiliating experience has led me to boycott the store.

Target will do a manual input--no need to swipe. I don't trust their software or servers, and it's crazy to do so. If Target would trust their checkers to have common sense, they could do a manual over-ride without calling a supervisor.

There is no legal reason for Target or any retail store to swipe your license for the purchase of alcohol. Swiping the license provides zero legal protection to the store. The only reason Target does it is to obtain address data for people that shop at their stores. While swiping a license may varify the age of the person pictured in the license, it does not verify that the person buying is the person pictured. The number one way that minors purchase alcohol today is not with a tampered license, but with a legitimate license of another person.

Do all you guys work for Target. Or all you all to young to remember what true freedom felt like.

A lot of places, gatortracks. A woman I worked with once got fined and fired for selling alcohol to an expired ID.

They swipe it most likely to verify that the ID is legitimate.

I got rid of Honey Bees one time by calling a Bee Keeper. He came and took the Queen and all the bees. A much better solution than killing them, especially in light of the Bee Hive Collapse Syndrome. Bees are a necessary and natural part of our ecosystem.

I know often companies will not hire family members unless they are excellent additions and they adore the other family member. Also, there is no way to really prove that your resume had nothing to do with it.

I conduct interviews at my current place of employment. If your resume had the grammatical errors in it that your complaint letter has; you woule not have gotten the job either. Don't always assume it is discrmination, the other candidates might have been better qualified!

When target hired you, they had you sign a bunch of papers? One of those papers told you that you are NOT guaranteed full time work. How are they going to give you full time work all the time if stores don't make their sales. I've been a target enployee for 10 years and at times I've had my hours cut too. There are many older employees who are going to get full time work before a newbie! Please, did you forget it's retail. 500 cameras? That sounds about right. There are many people who steal so why not invest in cameras in order to protect their assets?!