The Brick review: Maytag washer

My washing machine started to go wrong about 3 years ago, it has been a real GONG SHOW. The same Technician has been out to repair it about 6 times and he has never been able to fix it.

I have a whole folder of emails to THE BRICK’S Head office, TRANSGLOBAL and KING & STATE WITH NO SUCCESS.

The woman at KING & STATE today said they could not send out a Technician as the warranty was out of date.

I explained to her when the first complaint went in and a Technician was sent out it wasn’t.

She then went on to say again, as if it was a favour, that my warranty had run out. I then had to repeat, the only reason he came out was because he had been unable to repair it the other 6 times he came.

The Technician eventually rebuilt the motor and it still didn’t work.

I heard him tell his boss that if it didn’t work this time it was shot. I have oil coming up the shaft onto my clothing.

This is a CROOKED INSURANCE COMPANY and will find anything it can not to pay.

PLEASE IF YOU BUY ANY APPLIANCES AND THEY SAY KING & STATE IS THE WARRANTY HOLDER, DONOT BUY THE EXTENDED WARRANTY.

JUST TO LET YOU KNOW MY MACHINE WAS BOUGHT AT THE BRICK KELOWNA.

I can’t understand how they can get away with this, as I said my claim went in before the warranty was finished.

I have now bought a new washing machine, and not from the BRICK.

BRENDA DAWSON