The Brick review: Recliner chair

I purchased a Denver recliner chair on June 15, 2023 for $2199 and was delivered on June 22, 2013. Right after the delivery I phoned their customer service to report that the product that was delivered was not functioning properly. On June 27,2023 a technician came to checked and said the switch controller was broken and needed to be replaced. Their customer service said that they will repair the chair. I told them that I paid for a new product and not a broken one that they only wanted to repair instead of replacing with a new one. I am so disappointed how this company deals with such issue.