I have been working at tim hortons for two years, and this will definately be my last. I am trying to find a job with 40hrs a week, with the shifts. Tim hortons employees do not get treated like humans.
First off, I have worked for two locations, in two different provinces.
First location I worked with, I loved most my staff and customers. I actually enjoyed my job, although there was sometimes times that made me mad; that's a job. You aren't always going to be happy with it.
Then, I moved to a different province. Because it's a different province, I had to get re-hired and went back to minimum wage. I am on drive thru window 5 days a week, 6am-3pm. I am not bragging, but I have amazing customer service. I treat every customer with respect, even when they really don't deserve it. I get two un-paid breaks during this 9hr shift (One 15minute, one 20minute) which is really all I need to get a little snack.. But when 3pm comes, and I am off.. The person to be on window for 3 is counting their till. By the time they get on the window, it's already 3:10ish. Then it is time for me to go out back, and count my til to be at the set amount we start out with. After I count that, I have to count all my money I have made that day, write out my voids (Any why they are voids), fill out a sheet saying how much we made (How many $5, $10, $20's we have, mastercard and timcard amounts, ect) and then once I am done of that, get a manager to double count everything. This process takes about 30 minutes. So, it is now 3:40, and I am schedualed to be off at 3. I really wouldn't care, but the problem is.. I stop getting paid at 3:15. I work for about half an hour for free, five days a week. Thats 2.5 hrs a week, which is 10hrs a month. If I walk out at 3:15 when they stop paying me, I get fired. Because I am on window everyday, I get [censor]ed at for not going "fast enough" when our times aren't good. Yes, we get timed of how fast we can get you through. So, when you don't have your money ready, are slow, and order more at the window.. That is why we may roll our eyes at you. Although I don't (I survive by tips basically, and need them).. It does frusterate me.
There is a lot more, but I must go to bed. Work tomorrow, then job hunting. I really need to get out of this [censored]hole.
The complaint has been investigated and resolved to the customer’s satisfaction.
I agree fully. My manager supervisors and owners were spying on me. Even on my days off I would see them parked staring at me across the road.
I worked for Tim Horton's for the 10 years in 2 different locations.
I was always on time, always with a smile, always in full uniform, I became a supervisor, trainer i was afford a managers position.
I quit Tim Horton's took some time off.
After a few months I tried looking for another job on my resume I put that i worked at Tim Horton's at Bayshore mall and when I tried to apply for other places to work I was denied work because of a bad performance review from someone at the tim hortons at the bay shore mall.
I dont understand my performance was great and i believe who ever gave me the bad review was wrong.
Who ever is at the Tim Hortons at Bayshore doesnt know me because they are all new employees so how do they know how good my performance was.
I cant get a job because of Tim Hortons and I need a job before I have nothing left and out on the streets.
I am thinking of going to social media with this i have a bad name now and i didn't do anything wrong.
Ppl def abuse thier authority
My name is Susan Parsons employee number was 13730 at store 6195 Enderby B.C.I have tried to speak my concerns to managment(Maryann) and franchise owner (Dan Currie) and human resourses Pam and Taylor Nobody cares even when I took pictures to prove my point.Being bullied is one thing being bullied and threatened in front of my grandchildren was what has upset me enough to go public.I would like to know if anyone that is higher up than a franchise owner really cares about the tim horton's name
I have def heard of it n fr the same store
Wondering if it’s under same management
Consider yourself lucky to get a break haha. I work at Tim's as a baker and they don't like me taking those.
The location I work for in Edm. AB Canada off 184Street. The store manager is rude, pretty much called me Fat and that I wear to much make up. She yells at the white people in front of the customers. With minimium going up I asked why my hrs. being cut all she said is I'm to slow. They just hire a new forign worker and not so good. They will be losing customers if she keeps on yelling. I take pride in my job and love my customers. The tratment toward the Canadian workers not right.
Customer 223, Tim Hortons
On 2277 Riverside Dr
Restaurant #1842
Monday at 9:04 am, Jan 14, 2019
I asked to talk with the manager after I tried to warn the cook 👩🍳 who displayed -muffins, bagels, donuts -Without gloves or paper .
The manager agreed but he didn’t even try to warn the cook about the issue even he saw the client is unhappy seeing to touch every single piece.
The cook replied that he’s washing his hands and is not necessary to wear gloves.
I am not really happy with the service. I believe they neglect the clients and are inconsistents they can spread germs anytime. I will never buy from this store again.
i work at tim hortons in the UK in the manchester branches and the only good thing i like about tim hortons is the staff i work with, our area managers asks us to cut labour but then expects us to do the extra work then complains thats we cant keep up. they expect 2 people on till when that would mean the speed of service and lobby be affected or we wouldnt have anybody to put the food in then they complain about those other items. its 1 or the other with this company and its really getting to me now. not only that me and another manager have been over paid by 120 which meant more money to tax and pension then they offered him 6 months to pay it back but only gave me 1 then refused when i asked for the same treatment as my other manager. this company its slowly failing and is going to run itself into the ground.
At store number 2146, I had asked an employee to speak English a few times because it is an English speaking environment, and customers don't necessarily appreciate hearing another language, also, not all employees can speak Philippino language either. So, Brian, was making an issue about it and saying that I am "racist ", and started telling other employees to stay away from me because I am "racist" all because I had asked him to speak English, and to keep privet conversations at home. Now, Brian is not the only one who speaks a second language on the job, but it is management and supervisors as well when there is a sign on the side of the wall saying "English please". What can I do other than filing a complaint about it. Also, any non Philippino employee, weather they are Canadian born Caucasian or native, Scottish or Bolivian, get less hours as the Philippino staff get more hours.
I just faced discrimination. I could use your help in figuring out next steps if wouldn't mind.