Toyota
Reviews and Complaints

your email has won the toyota lottery promotion 2008tuesday, july 1, 2008 12:27 pm
from: "toyota car promotions department" add sender to contacts to: [protected]@yahoo.comtoyota car promotions department 2 lansodowne row, berkeley square, london, t40 4rt, united kingdom cvr-nr. [protected]. your email address has won the 2008 toyota promotion this is to inform you that have been selected for a cash prize of 600, 000.00.(six hundred thousand great british pounds)in the ongoing toyota prius car in the international programs held 2008 in london uk. you can view our website to view our cars (http://www.toyota.com/prius) description of new toyota car to be shipped to you. miles:new...doors:4 doors or more transmission:automatic...interior:tan engine:4 - cyl...year:2007 warranty:existing...cruise control title:clear...exterior:red condition:new...engine: 1.9l dohc mpfi vvt-i 16-valve 4-cyl engine w/integ cd player...side airbags passenger airbag...driver airbag anti-lock brakes...air conditioning power windows...power locks the selection process was carried out through random selection in our computerized email selection system(ess) from a database of over 250, 000 email addresses drawn from all the continents of the world.this toyota car lottery is approved by the british gaming board and also licensed by the the international association of gaming regulators (iagr).this promotional car lottery is the tenth of its kind and we intend to sensitize the public. to begin the processing of your prize you are to contact your claims officer through our accredited prize transfer agents as stated below: mr.martin reetz. 2 lansodowne row, berkeley square, london, w1j 6h, united kingdom email:[protected]@yahoo.de when contacting him, please provide him with your secret pin code ty7448500 and your reference number 799bv90.you are also advised to provide him with the under listed information as soon as possible: claims requriements: 1.name in full : 2.address : 3.nationality : 4.age : 5.sex : 6.occupation: 7.phone/fax: 8.present country: if you do not contact your claims agent within 7 working days of this notification, your winnings would be revoked. winners are advised to keep their winning details/information from the public to avoid fraudulent claim (important) pending the transfer/claim by winner. accept my hearty congratulations once again! regards mrs.larry smith. lottery manager.

dear i recived this mail 45 days ago.please give the informationabout it that's true or flash on my email id [protected]@yahoo.com
mobile no. - +[protected]
thank you.

This is regarding the EEOC Cleveland Field Office�s inability to investigate a claim properly and do the job of actually looking out for people like me that were blatantly discriminated against.

Here's a recap;

I told my employer Bob Fisher I was pregnant in July 06, whereby he told me I was a pain in the neck and that he already took a risk hiring me since I was honest in hiring that the only reason I had a year lapse in employment the previous year was because of cancer and chemo but that I have a free bill of health now.

Then July 12th I gave Mr. Fisher a letter from my doctor stating I was to go on bedrest and that I was a high risk pregnancy. Being after 15 years of marriage and already having an ovary removed the previous year I didn't won't to jeopardize the chance of loosing my possibly only one shot at a kid.

Sure enough in August he told me he no longer needed me� in essence letting me go so I told him I was letting the EEOC know of this.

So I sent a letter to the EEOC and they responded they would let me know when they started the investigation...

Then Premier Toyotas owner Bob Fisher retorted that I can come back only with a doctors release to return to work. I concurred letting him know my due date was October 24th.

As everyone knows you go for your two week check-up after the pregnancy in which I did� then I sent him the letter from my doctor that I could return to work via fax and I have the confirmation page to prove it.

Premier responded with a certified letter to come in for a meeting to discuss coming back.

Before I could even go to the meeting in November I got a letter from the EEOC that they saw no reason to further the investigation because I never went back for my job.

Not only do I have a letter to go to the meeting but I recorded it on tape to cover my ###� little good it did since to this day no one at the EEOC did anything to help.

Coincidentally at this meeting I was not offered my job back or a comparable one or even salary comparable but I was offered a car sales position in which case I had to sell 15 cars a month or I was fired� I have never sold anything so how was I expected to do such a position, it was a blatant job offer to get rid of me!

Then I had to go on welfare even though I sent copies of 24 weeks of paystubs with Premier because Premier Toyota only paid in for 15 of those weeks. Being a new dealership gets them off the hook I guess.

Maybe the EEOC thinks they did their job but I feel otherwise so no matter what proof you have it isn't enough if the agency your using doesn't do their job.

I'm too poor to sue Premier but itleast you know my story and will take heed in dealing with the EEOC and Premier Toyota of Amherst.

Worst customer service imaginable. Was asked to make offer on a used Chevy Avalanche. After making a reasonable offer based on other comparable vehicles, the manager comes over and states, "I only wanted to see if this was a real offer, " and not another word. Just walks away. The worthless, pos, obviously needs a lesson in customer service.

A heads up notice. I bought an o9 Camry. My dissatisfaction: when you open the drivers side front door. The piece that runs along the bottom of the open door---This metal piece is too thin. It makes a crumbly, crinkly noise as one gets in and out of the car. So, every time you get in the car you are reminded of inferior qualityThe dealer replaced the fastners, but tthe problem remains exactly the same.

Before you buy a new camry, open the door and press that metal piece. It could make a noise that you will not like..

Camry should do a recall and replace this piece as it is not at all up to Toyota quality. I am amazed that Toyota lets cars go out like this. Where is quality control?

Right Toyota, of Scottsdale Arizona refused to cover under warranty a transfer case that failed on our '07 FJ on the assertion that it was towed, and therefore it voided the warranty. This, despite the fact that the drive shaft had always been disconnected during towing, and therefore towing could not have caused the transfer case failure. You cannot tow the FJ straight out of the box. You must use a drive shaft disconnect kit. Hundreds are being towed with that same kit, with no problem. We had no problem for over 10, 000 miles of towing! Shame on them!

I recently purchased a Used 2005 Toyota Matrix from Findlay Toyota, and I am horribly appalled by the outright lies and misinformation I was given by the salesman. I feel I was bullied into purchasing a car I was not 100% sure I wanted and I was told every lie imaginable to get me to walk back into the dealership to make this purchase after I had originally said no.

I stated what payment terms I was comfortable with and after many rounds back and forth we could not come to an agreement so I left the dealership. Some of my main concerns were not overextending myself with payments I was not comfortable with and making sure I was driving off the lot with a vehicle that had a warranty.

The Salesman would not take no for an answer. He used ploys of lower cost of insurance (which is not true. My insurance is now more expensive since I traded in my Jeep), and extending my payments beyond my comfort zone of 60 months, so that I could afford this vehicle. He continually wanted me to overextend myself into a loan I was not comfortable with. I tried to explain to your salesman that the basis of good credit is being able to make payments and loan terms that do not overburden an individual. He would hear none of this and continued his barrage of reasons why I should purchase this vehicle.

Finally after I had put my foot down on the price, the salesman began using a new tactic. He knew the warranty had been an issue causing the payments to rise above what I was comfortable with and he knew that I would not purchase a used vehicle without a warranty. When I asked him originally about the remainder of the factory warranty, he assured me that the vehicle I was considering purchasing was still covered by at least a year of its original 36000 mile warranty.

The 3 year or 36000 mile term was blurred into just a 36000 mile warranty and he used the fact that the vehicle had only 26000 miles on it as his measuring stick. He told me I would still have 1 year or 10000 miles before the factory warranty expired. He told me of the reliability of Toyotas and if I really felt I needed an extended warranty, I could wait out the end of that warranty and purchase a Toyota extended warranty in a year when the 36000 mile warranty expired.

His last assurance and a deliberate lie about the warranty was the only reason I came back to the dealership. I did not want to overextend myself into a loan and if the salesman was correct I would be able to purchase a Toyota extended warranty down the road when my original expired, leaving me with the ability to purchase the vehicle that night with the payment terms I was comfortable with.

I was to find out this was all a lie after 2 hours of waiting at the dealership.

I asked the salesman what paperwork I would need to bring to the dealership to begin the finance process. He told me I wouldn't need to bring anything (this is an obvious lie as no one can ever get financing without proof of employment, bank statements, etc..). Another example of bold face lying and misinformation from the salesman.

As stated, I was made to wait at least 2 hours after arriving at the dealership before I was even seen by the finance department. I was introduced to the finance manager and he was the one to deliver the bad news about the warranty. Not only was the car out of its original factory 3yr/36000 mile warranty, but the Toyota extended warranty that the salesman assured me could be purchased anytime, was not a Toyota warranty at all. If I did not purchase a warranty that night, the car would be driven off the lot with no warranty. I did have the option of an after market warranty, but tge finance manager assured me that it would be a waste as it does not cover the same items that Toyota warranty would cover and I would be paying more out of pocket.

It was unclear if I was now being swindled by the finance manager too, but the fact was this car was not warranted as promised by the salesman. After all the paperwork was signed I was taken to the vehicle and sent home to await financing approval. The vehicle wasn't even filled with gas and the antenna wasn't on or in the vehicle at all. the salesman gave me a courtesy call a day later and when I informed him of this he told me the antenna must have been stolen and I could purchase another one from Findlay Toyota if I needed it.

I cant believe after all the lies and trickery, I am expected to purchase a part that should have been on the car the moment I drove it away. I wasn't even given a full tank of gas to go home in.

I am so unbelievably disappointed with my overall experience with Findlay Toyota. I feel I was bullied into purchasing this car and, the salesman used lies and trickery to get me to come back in after I had originally decided it was a bad Idea.

On 06/13/2008, i went in to see a 2007 Toyota Camry SE. I was told it was fully loaded including a GPS, blue tooth, Jbl ound system. I loved the car but we could not work a deal on that day. I was called to come back at 9pm on 06/16/2008. I did not get to see the car since i seen and driven it already the previous date i was there. I signed paperwork, cosmetically as is. Sales person told me the car was beautiful and about all the neat features. Well i get home. The next day i try to use the navigation system and it is nonfunctional. There is a crack on the windshield and then we find out the sound system has been completely redone and the buttons on the steering wheel do not work. Also the navigation is after marker and not a TOYOTA STOCK as described and written down. Obviously when later i asked about this paper, they say this paper was not a legal binding paper and not in the deal. Well i went back on 06/18 to complain and i was told that the car was sold as is. This is supposed to be a certified toyota under warranty. The speakers did not work and were switched by prior owner. The ones on there do not work. Also when listening to normal radio, the signal goes in and out. I believe i was sold a used car under a bunch of lies. I was promised something and they did not deliver what was promised. I am now stuck with a $23k car that have electrical issues and the airbag on the side is showing and also a cracked windshield which i did not notice due to the nighttime in which i bought the car. Also it seems the car's whole dash was redone and everything was switched out. Nothing that would normally come with a stock toyota was there.

On 27th May I finally delivered my car for body repair (change of rear bumper; rear part of exhaust pipe & repair a minor damage in the body). I was told that it need 7 working days. Today is 14th of June & my car is still lying in their workshop without repair & GOD knows when this suffering will conclude. This has cost me a great deal of money & anger in addition to great change in family plans.

These people are far from being honest or caring!

My daughter was buying a Corolla for $21000 and was told that she was approved for $0 down 2.9% for 60 months. She has a credit rating in the mid 700's with a 2% debt ratio. She had all of the papers signed and was taking delivery the next day since she was told that the vehicle had just rolled off the truck and was not checked in yet.

She shows up to the dealer the next day to pick up the vehicle and is then told that she isn't approved and she needs to give them $6700. How can you be approved one minute and then told the next day your not after all of the papers are signed; especially with financials like hers and she makes $30K a year with a government entity.

I told the finance manager that first the whole deal was just fraudulent and that a $6700 down on a $21K vehicle was beyond reproach. I also asked him since she had not taken delivery on the vehicle and she was still willing to agree to the terms she signed. Who at the dealership was going to honour the contract that he signed obligating the dealership to the same terms.

I would love to have an attorney explain "failure to perform" to him alone with the arbitration agreement that my daughter signed. Some things aren't worth fighting about since there is more than one Toyota dealer in Vegas. I do know that Desert Toyota won't be getting any of the family’s business ever again.

Manager John Angelo is very rude. He yelled at me and made a scene out of my own expense. We were asking for the down payment my sister made in the morning since we decided not to buy the car after seeing all the added costs they wrote on the financing papers. Moreover, I didn't like how they don't have the car yet and insisted that the MSRP is the price we pay. The manager was very hostile and started yelling at me out of nowhere. He made accusations and threatened to call the police to escort me if I don't leave in 2mins. What a jerk! My sister has to wait until Monday before she gets here $5K, of which $3K was paid in cash. "Nobody is here to open the safe, accounting went home already." What a load of cr*p. Do they put in their pockets then whatever money the customers give them "after their accountant has gone home?"

I agreed on a price for a new car with the salesman at Lustine Toyota, provided a deposit, and received a vin by email 2 days later.

The morning the car was delivered from the port several days later, the salesman called me and emailed me that the car was in and that it would be detailed to pick up that day. I agreed to come in that evening to pick it up.

Before I got there, Lustine management sold the car to someone else that I was told agreed to pay near MSRP. I think I know a contract when I see it. Based on this case and others I have seen here and on other posting internet sites, Lustine Toyota does not consistently recognize or honor agreements that are legal contracts and moral obligations.

After I contacted the dealership on a Monday for a Honda Ridgeline, their phone rep Joaquin (Wakeem) called me EVERY DAY when I agreed to come on Thursday of that week. Wednesday's phone call was to tell me they have a special offer. Everyone that goes on a test drive gets a free tank of gas. I show up 2 hrs after talking to Wakeem (drove 1hr 20 min, they knew this). The car was sold! Then the sales guy (not Wakeem) says Wakeem isn't even a salesman and he's never heard of that promotion. I did see the car driven away by a family, but the dealership was reluctant to prove that it was sold. The sales guy never even told me his name. Obviously I was going to buy the truck if I drove that far w/ my 5 mo. pregnant wife and 3 years old. This ### wouldn't even tell me the interest rates when I told him we have tier I credit. STAY AWAY FROM ROUTE 22 TOYOTA, ROUTE 22 HONDA AS WELL THEY ARE OWNED BY THE SAME COMPANY.

We ordered a vehicle thru the USAA buying program which directed us to Fairfield Toyota and had many problems from the
start. First, we did not receive any calls back from the sales rep, but
when finally contacted, the experience was poor from the start, much the opposite to the USAA website that said it was fun and easy. The Sales
rep, Jackson Willingsby was disrepectful and provided little to no customer
service throughout the experience. I provided the sales rep with exact
specifications on my requirements for the sale and was continuously told
"too hard" "you're wrong", etc...not good customer relations...things not heard from a dealership that is in the business of selling vehicles to customers, especially in the current economic climate.

I felt from the start that the entire buying process switched both customer
and sales roles as I was doing most of the work, especially since the price
was pre-negotiated from the start (buying program supposed to make the
process easier).

After purchasing 6 vehicles in the past years, I have never seen or been
treated with such indignity or disrespect as my wife and I experienced by
the Sales Manager, Warren, The General Manager, Robert Armstrong, along
with other sales managers.

We went to the dealership after much prodding to the sales rep to meet our
timing to take off from work and children's schedules to contract and
pickup the vehicle.

Upon arriving at the dealership we waited for over 20 minutes to get the
process started and took the vehicle for a test drive. One of my
requirements was to not have any Fairfield Toyota advertising on the
vehicle and to not install a front license plate frame (as I am an active
duty military member with residency in Pennsylvania which only has 1 rear
plate).

This was not the case and once the dealer removed the front plate frame
there were multiple scratches and 2 holes from the installation.

This is where much of the trouble started. I then asked if it were
possible to buff the scratches and fill the holes with grommets to cover
them. The salesman, Jackson Willingsby then went on ranting about how he
couldn't sell me the car and how demanding I was. Nothing asked for above
was impossible or irrational. We never said we didn't want the vehicle.
We just wanted it as agreed to.

We then asked to speak with the general manager or someone in charge to
resolve the issue. We were escorted inside and sat for 30 minutes until my
wife and I proceeded to the sales manager's office to ask what was going
on?

We were then verbally attacked by all three persons in the room and my wife
was told "we were the rudest couple evert" and when asked why someone
hadn't contacted us in the past 30 minutes, told in a most negative manner
"only 30 minutes" after my wife explained we had to take one of our sons to
a scheduled event.

After speaking with Robert Armstrong via telephone, he told me the only way he could sell me the vehicle was if I told him that I would rip up the Toyota customer service survey or have positive remarks?I called Toyota Headquarters and confirmed this is not and should not be part of the sales discussion by the dealers to the customers.

While speaking on the phone, my wife was brought to tears after this verbal abuse by the Warren. We
then spoke with the general manager on the phone where Warren told him that
the words above were never exchanged.

In the end we left embarrassed, saddened, and disrespected from the
incident.

I would think in the current economy with slumping auto sales that this
particular dealership would tread people at the minimum with dignity,
respect, and in the end good customer service to stay in business and sell
vehicles.

Any help you can provide in getting the word out to fellow citizens on the
sales practices of Fairfield Toyota would be greatly appreciated.