TrendsGal.com review: they delivered damaged clothes and refused to change them 24

I ordered dress from the website www.trendsgal.com. I already proceeded to pay for the order, but it turned out that my order was out of stock. I cancelled my order, but somehow money was taken from me. I contacted the live chat agent, who promised to return money and offered to buy another dress with the discount. I chose the dress and paid, but after that no dress, no money back. Please, if someone here had the same experience, can you help to return money back?

I paid for a VIP membership, they never confirmed it, can't find anyone on online chat and no one answers there customer service number. Does anyone know the paypal address that showed up for them in your paypal. The one I contacted says they don't have a website. So now it's a big thing and paypal is handling it. They said they never received a payment and that they did not sell me anything yet the money was deducted from paypal. What a day it has been. I had listed a couple of their items on ebay but ended the listings after reading all the comments on Here and site jabber. Their website had some cute stuff but it is probably cheap as heck,

I ordered 2 pieces of jewelry over a month ago. The money was deducted from my catd yet i havent received my purchased items. I call the number provid ed on their website but i never get an answer nor do i get an answer from their email address either. I am extremely angry and pissed off at the fact that i may never received what i spent my hard earned money on. These people need to seriously be penalized for what they are doing to people like us.

Did you pay with a credit card if so did you cancel it ?

Omg they are scamers. Kept saying order did not go threw went threw, thankfuly my credit company called me right away and did not authorize money to them, on shiping cost?!?!?

3-4 months ago i payed for items still neva recieved them

They sent me an email stateing my package has been shipped on the 19th of nov. i paid extra to get it earlier ...tracked it and its still sitting in singapore! Tried contacting them and there is no number for this company one number says they cant pick up mail box is full amd hangs up ! I want my f***** money back or my package !

Hi,

My name is Cheryl and am writing in from India! I made my first ever international purchase with you guys and I didnt check all these reviews, which i should have. Am not more than worried, because I have spent a considerable amount of money.
I'm just hoping you guys arent fraud. Please could someone from your team just connect on email. Am unable to log in to the account, since i had signed in via facebook. My number is G1601110758568795. Look forward to hearing back from someone in your team.

Regards
Cheryl

This company is a total scam. I placed an order 2 months ago and have still never received it. The customer service number is a non-working number and they do not reply to emails. Horrible, fraudulent site!

My husband warned me against it. But still I placed my orders as I thought the clothes were nice and of high quality.

I am honestly very pleased with my orders from Trendsgal. The communication has been better than most, I was able to track my shipment which came very fast and ask questions (I received answers within 24 hours). The clothes are all very cute. I ordered a bunch of items for my online store and everything was up to par. Ido recommend to maybe order one item before buying a large quantity for wholesale just to get the vibe on the material and color, depending on saturation of the image color may be different. I am very pleased and will be ordering again.

Here is information

I received my order in two separate shipments. It took almost 4 weeks, but I expected that so am okay with it.
One item arrived damaged. Submitting the notification of an issue wss challenging, but it finally worked. I received a response very quickly and was refunded the amount paid for the item within a few days.
I am very happy with the response. My kids love the items they got.

I can't track or get any information about my order. Trendsgal can't be contacted. I need to know if it has been shipped or not.

Chimwemwe Orient Ngondoma Order G1709111026112301 I ordered items through my husband name Gerald Ngondoma 76 Brierwood Bolton Manchester United Kingdom. 10 items I ordered in September still not delivered.
Another parcel ordered shoes but still not delivered.
The 2 wigs I ordered have also not been delivered.

Please advise status of my orders .

Hi i have ordered items over $150 and some of my items are not on the list, i have tried to contact Trendsgal and cannot find a contact number for them. How can i get in contact with Trendsgal and how would i go about paying for my items and not receiving all of my items. Please help

I noticed after I placed order my auto fill out wrong zipcode in shipping address it is 75090 NOT 72949. I know items were shipped but I haven't gotten them, I either want my items or a refund. It's impossible to get a hold of a person to talk to so I won't be making another purchase from trendsgal!

you guys suck
i have ordered my item for over 2 months ago and have not received it
and so many others have reviewed y'all and you guys apparently suck to everyone
so return my money i'll go elsewhere

I want my money back from them i have posted the owner website phone they are in beijing china the photo is at the bottom i placed tbe order dec 5th got the order dec 28th clotbes are wrong and to small please get intouch with this company he keeps hanging up the phone this owner has stole alot of money from people

i paid with paypal never got my order or tracking number or anything i ordered on 12/2/16 i oredered snow boots and a fur coat my order was 35.05 cents the invoice number was G1612091549455100 pay pal trying to trck it to my number is [protected] this was a christmas gift

Received my dress today, loved it only thing it's cut small need a larger size. Please response. Order # G1702141944338923, SKU # [protected]. I need a size 4x will send back what I have. Please forward a return address. Just please response., would like to put rumor to Rest about your company. I really want this dress it's my birthday party dress.

Gave me tracking number G1612081910139847 post office says no such number

My name is Jennifer Moore can you find my package. Address 2647 East Yampa St. Colorado Springs, Co. [protected] I ordered two times from you online site. Haven't received any of my packages. Please help me find my package. Ordered in Dec. Of 2016.

I asked for a3x instead they are to tight