United States Postal Service [USPS]
Reviews and Complaints

10.9.2009

TO: Whom it may concern!

CC: United States Postal Service
475 L’Enfant Plaza SW
Washington DC [protected]

Attn: Manager Natalie Sorvari & Mary-Joe-sarcastic and condescending attitude
CC: Northland District consumer affairs-unresponsive!
100 S. 1st street room 121
Minneapolis, Minnesota [protected]

COMPLAINANT: Mr. P. Tejeda
Private Practice Investigations
P0 BOX 600332
E. St. Paul, Minnesota 55106

Discrimination employee misconduct complaint re: Location One
Seeger Square post office
Seeger Square E. St Paul, MN. E. St. Paul, Minnesota [protected]
Spanish employee misconduct: Jesse clerk #20

Bill# [protected]

Discrimination employee misconduct complaint re: Location Two
Eastern Heights, Oakdale location (Bob) & older Caucasian window clerk Linda-verbally loud, defensive & rude! Oakdale, Mn location Supervisor Mr. Iverson

Summery: On 9.30.2009 I attempted to go to this post office location to purchase some postage stamps for my five letters. Postal employee Jesse rudely and discriminately, disrespectfully greeted me! This is my third appearance at this location, which is connected to this small strip mall storefronts that also house/lease Rainbow foods grocery store.

The outer appearance of this post office location is dirty unsanitary and disgusting. Spots-stains-spite-spew-saliva surround the entrance and concrete side-walk. Smashed bubble gum discarded cigarette butts carelessly littered and thrown.

Jesse seemed to be in an ornery, foul, argumentative and impatient mood and was also argumentative and defensive with me! Addressing me as a child or animal! On further note Jesse also smelled like he needed a bath as he is an extremely oversized male that sits in a chair at the customer service window all day with an ornery and stern attitude. Customers/citizens should not have to be subject to this type of discourteous, dirty, misconduct and or behavior.

This is the third post office within less then a years time around the E. Saint Paul Minnesota area that has been getting numerous complaints and negative ratings with it’s management/supervisor/employee customer relations and discriminatively run business! Including the Dayton’s Bluff location & Eastern Heights, Oakdale Mn. Caucasian male window teller (Bob) who wears visible droopy gold neck chains and appears intimidating to some customers/consumers. I verbally heard him call a Caucasian woman customer stupid in a joking disrespectful manner belittling her during a window transaction! Bob seems to frequently be in a cocky, defensive, stern mood during window customer transactions with other selective customers.

Furthermore, at the Seeger post office location when I asked for a manager or supervisor on duty I was rudely and sarcastically given a name of Charlie. However, this man was unavailable for customer complaints/concerns at the time…So when I got to my home/residence I attempted to call customer service hotline for the USPS @ [protected] Unfortunately, this number and department customer service computer’s were allegedly down, at the time, only to file a complaint, not to purchase postage and or track or to ship a package! I was told to call back later that night or tomorrow to file a consumer complaint. As of receipt of my/this original complaint over a week later after submitting a verbal complaint to Minneapolis Northland district Consumer Affairs manager Mrs. Natalie Sorvari t: 612.349.4401 who was to return my calls regarding a previous complaint months ago and never did! This Location and office/department has been recently unresponsive to my letters. However, I did manage to file another verbal complaint the following day over the telephone with a familiar over sarcastic and insincere woman by the name of: Mary-Joe hotline t: 612.349.6388 f: 612.349.3512

Please properly, investigate

Sincerely and respectfully a concerned customer/consumer Mr. P. Tejeda

HOW, WHO, DO I GET IN TOUCH WITH ON.. MAIL BOX CLOSED BECAUSE MAIL BOX LEAKS WATER, AND HANDLE IS 1/2 WAY ATTACHED..? LIVED HERE 9 GOING ON 10 YEARS, AT :99 BRISTOL LANE MAGGIE VALLEY NC.[protected] MAILBOX CHANGED TO NEW ONE, WAS RECIVING MAIL WITH SAME ADDRESS, WENT OUT ONE DAY AND THEY CHANGED MY BOX TO THE DAMAGED BOX, MY MAIL GETS WET NOW ANDWILL NOT LET ME RECIVE AND SEND MAIL OUT OF SAME BOX AS ALWAYS, THEN THERE PUTTING MY MAIL IN ADDRESS 101 SAME ADDRESS, BUT THEY RENT THAT OUT TO SOMEBODY, IM IN BACK HOUSE AT 99 BRISTOL LANE AS ALWAYS, RENTING THIS HOUSE FOR 10 YEARS, DOES THE POST OFFICE HAVE A FORM TO FILL OUT ON OWNERS TO FIX THE BOX AND OR RETURN MY MAIL WERE IT WAS BEING SENT IN NEW BOX AS IT WAS... OR DO I HAVE TO CHECK 3 MAIL BOXES, AND OR GET AL MY MAIL WET WHEN IT RAINS..? MY MAIL SHOULD NOT GO IN TO 101 BRISTOL LANE, OWNERS SHOULD FIX, OR BUY NEW BOX FOR MY MAIL, IF THEY DO NOT WANT MY MAIL IN THERE BOX LIKE IT WAS FOR 10 YEARS.. PLEASE REPLY

I live at a reassigned address due to the 911 initiative in 2010, which renamed roads and gave new address numbers to houses, supposedly so that the 911 emergency system could better find the house in an emergency. I don't know if this is the problem or not. I routinely fail to get very important mail that I am expecting. Medical licenses, DEA cards, Checks, Insurance papers, Jury duty notice, Legal notices, IRS papers, and so on. I know only about these because they are anticipated to arrive and never do. The post-office only responds that they need information regarding who sent it, how it was sent and so forth. They really do not care. Now I am trying to file absentee ballot, but I cannot locate my polling place because my address does not exist.. Filed online complaint and have heard nothing, and am sure I never will. Pathetic. For many of these things there is no other form of delivery. Funny, but when something is sent certified, they seem to be able to find my house. I bought another house recently and when I did, my credit report showed a collection from about 2 years prior for $85.00. Never got the bills or collections or any notices. I make well over $500K per year and have a spotless credit report in spite of paying more in taxes than is conceivable - need a tax attorney or something?. Really? $85 collection on my report which cost me higher interest on my loan because the post office cannot reliably deliver mail? Whatever happened to thru rain and sleet and snow and all that, , or am I confusing this for the pony express? I am lost and have no idea where to go from here, but I need my mail. Who knows what else I did not get that I was not even expecting?

I live in the zip code of 77044 which is the 550 Maxey Road post office, And I am here to make a big complaint .first some days I dont even see a post man around here and when I have a sure post package they email saying it will be there that day and I wait around and its not delivered for days after this is bull I want you people to find a steady good driver out here, because it has been going on for years now, I am a tax payer and we the people should not have to but up with this behavior and foolish laziness also you can't keep a steady driver out here it is someone new every week . Fix the problem please !

yeah zuck the post office they can ciss my bass

as a retired mailman in syracuse ny, I can tell you that the problem comes from washington DC. no hiring is allowed unless it is approved by washington. when someone retires his route is obsorbed by the exsisting routes. the routes are being timed right down to the second, and being retimed every 2-3 months so there is no spare time. when the carrier is given extra to do, due to retirement, sick call, or vacation time, it tacked on to an exsisting route and the carrier is told to do the extra 1st, thus putting his regular deliverys behind for the day. Also having a differant person deliver part of a route everyday results in undelivered and misdelivered mail. Its only going to get worse. This also applys to the inside help. They have cut back the mail sorters and counter help so much that to get a book of stamps can take you up to 45 minutes. In my own personal opinion, I think the government is trying to make the service so bad that the public will want it turned over to public enterprise, which is what the government wants.

10.9.2009

TO: Whom it may concern!

CC: United States Postal Service
475 L’Enfant Plaza SW
Washington DC [protected]

Attn: Manager Natalie Sorvari & Mary-Joe-sarcastic and condescending attitude
CC: Northland District consumer affairs-unresponsive!
100 S. 1st street room 121
Minneapolis, Minnesota [protected]

COMPLAINANT: Mr. P. Tejeda
Private Practice Investigations
P0 BOX 600332
E. St. Paul, Minnesota 55106

Discrimination employee misconduct complaint re: Location One
Seeger Square post office
Seeger Square E. St Paul, MN. E. St. Paul, Minnesota [protected]
Spanish employee misconduct: Jesse clerk #20

Bill# [protected]

Discrimination employee misconduct complaint re: Location Two
Eastern Heights, Oakdale location (Bob) & older Caucasian window clerk Linda-verbally loud, defensive & rude! Oakdale, Mn location Supervisor Mr. Iverson

Summery: On 9.30.2009 I attempted to go to this post office location to purchase some postage stamps for my five letters. Postal employee Jesse rudely and discriminately, disrespectfully greeted me! This is my third appearance at this location, which is connected to this small strip mall storefronts that also house/lease Rainbow foods grocery store.

The outer appearance of this post office location is dirty unsanitary and disgusting. Spots-stains-spite-spew-saliva surround the entrance and concrete side-walk. Smashed bubble gum discarded cigarette butts carelessly littered and thrown.

Jesse seemed to be in an ornery, foul, argumentative and impatient mood and was also argumentative and defensive with me! Addressing me as a child or animal! On further note Jesse also smelled like he needed a bath as he is an extremely oversized male that sits in a chair at the customer service window all day with an ornery and stern attitude. Customers/citizens should not have to be subject to this type of discourteous, dirty, misconduct and or behavior.

This is the third post office within less then a years time around the E. Saint Paul Minnesota area that has been getting numerous complaints and negative ratings with it’s management/supervisor/employee customer relations and discriminatively run business! Including the Dayton’s Bluff location & Eastern Heights, Oakdale Mn. Caucasian male window teller (Bob) who wears visible droopy gold neck chains and appears intimidating to some customers/consumers. I verbally heard him call a Caucasian woman customer stupid in a joking disrespectful manner belittling her during a window transaction! Bob seems to frequently be in a cocky, defensive, stern mood during window customer transactions with other selective customers.

Furthermore, at the Seeger post office location when I asked for a manager or supervisor on duty I was rudely and sarcastically given a name of Charlie. However, this man was unavailable for customer complaints/concerns at the time…So when I got to my home/residence I attempted to call customer service hotline for the USPS @ [protected] Unfortunately, this number and department customer service computer’s were allegedly down, at the time, only to file a complaint, not to purchase postage and or track or to ship a package! I was told to call back later that night or tomorrow to file a consumer complaint. As of receipt of my/this original complaint over a week later after submitting a verbal complaint to Minneapolis Northland district Consumer Affairs manager Mrs. Natalie Sorvari t: 612.349.4401 who was to return my calls regarding a previous complaint months ago and never did! This Location and office/department has been recently unresponsive to my letters. However, I did manage to file another verbal complaint the following day over the telephone with a familiar over sarcastic and insincere woman by the name of: Mary-Joe hotline t: 612.349.6388 f: 612.349.3512

Please properly, investigate

Sincerely and respectfully a concerned customer/consumer Mr. P. Tejeda

I live in a small apartment complex and am disabled in that I have a very serious illness. This means I am home 90 percent of the time.

The trouble I am having is that the postal carrier does not ring my bell if there is a
package, nor does (s)he put a slip on the door alerting me a package has been even
there for me! This is serious; I have medicines which come via mail.

I have talked with my regular carrier, he says it is not him but the substitutes. I have called and complained to the supervisor, she does not seem particularly concerned - although she said she would talk to the carrier in question, it keeps happening.

I ordered a piece of artwork from Canada and have just found out there was attempted delivery on a day I was home and that a supposed slip was put on the door, advising me of this attempt - 2 weeks ago! I know I was home, as it was the day before a huge medical test, so was resting, but would have heard the doorbell.
Now I am advised this has probably been sent back to Western Canada, with expensive shipping costs.

This has been going on too long. What can I do? As a Disabled Person, do I have any rights? I have been disabled for 9 years, the stress of this may not sound large, but it is. The lack of medicines being received, or of some pleasure, is enormous, to someone who is housebound most the time.

Writing this out does not eliminate my stress, I am looking for results. The Post Office must deliver mail to me, it has been paid for.

I have two complaints regarding two packages I have sent two different times from Rochester, New York to 1412 Market Street, San Francisco, California zip code 94102. Both packages were to go to 1412 Market Street which is a dorm by the name of Golden Gate Hall (San Francisco Conservatory of Music). The first package I neglected to put Market Street and addressed the package 1412 Gold Gate Hall. The student never got the package and I never received it back. I believe that any postal carrier would have known that address or would have been able to figure it out and get it to the correct address. The address comes up quickly when you google Golden Gate Hall on the internet. I made numerous phone calls trying to figure out where it ended up. Finally a postal worker said that incorrectly addressed packages end up somewhere in her building and there were having trouble with getting them sent back because this job was outsourced and there was some problem.

The other package I sent on October 14 and addressed it correctly. It is has been 11 days and the student still hasn't received it. Is there some problem with this particular post office?

Complain y to your superiors and keep recrds of what you do.
Your colleague's remark is racist and sexual -- totally uncool. You have a right to be upset. I'm neither black nor gay -- just white and married and born with some physical challengeI s. grew up in a place where your colleague would've learnedat an early age to NEVER say such a thing like she said to you., lest she have a very good dentist or good medical coverage. That's how things were handled where I grew up. It taught you the value of respecting other people who were different than you.
Stay peaceful -- a valueable thing I learned when kids picked on me for being different than them. Peace will be your be your best ally. She's just looking for a fight. By not giving her a fight, she won't get what she wants and be frustrated.
Sounds silly to equate your colleague's behavior to a grade school playyard, but that's what you're dealing with -- a sad tomato who never grew up.

U DON'T NEED A COUNSELOR OR CYMBALTA. U NEED A SAVIOR AND HIS NAME IS JESUS.

Our Village never had mailboxes until the last few years. I am an elderly person and cannot shovel snow however, I can drive my car to the post office. I have not received my mail for a week because the carrier can't get her car up to my mailbox. When the usps first wanted to put mail boxes in our community and tried to convince everyone in the village to get one (they were not required), they even offered to bring it up to your door if you didn't want to have a mailbox. Our Village has a post office and don't really need mail delivery. So, why can't they help out an older person when the mailbox is snowed in. This doesn't seem quite fair. All the mailboxes did was create an in town route which the government has to pay for. It just goes to show that as long as they were trying to get people to put up mailboxes, they would go to the moon for you but now that there are some in the community, they don't want to even go to your door let alone to the moon! IS THIS THE AMERICAN WAY?

First off you used a priority box to mail something parcel post something very different than priority if you would have mailed that reused priority box for priority then you would not have received that box back. Parcel post means you are only paying for the parcel to go one way if the receiver does not except the parcel then its your responsibility to pay for it to come back to you, so I suggest that customers ask questions before they send out what ever it is that is being sent out. The public is not educated and get angry because they cant do whatever they want to do.

Postmaster General
U.S. Postal Service
475 L'Enfant Plaza, SW
Washington, DC [protected]
Dear Mr. Postmaster General:

I am constantly appalled at the current idiocy of governmental agencies and workers. My husband has been a government employee all of his life, 30 years military, 15 state. We are very patriotic, our flag flies 24/7, lit at night as prescribed, but are still disgusted with the general stupidity of the system.
Recently, I reused a couple of priority mailing boxes to ship something parcel post. I have been an avid recycler for over 30 years, long before it became public policy. More importantly, I first avoid wasteful packaging and design, then I re-use whenever possible. My packages were returned to me with a nasty note that looked like a 3rd grader had written it. It was clear that the boxes had been previously used and opened although I was careful to mark out barcodes and other markings. I fail to see how, legally, the USPS can claim that even after the original contract was paid and fulfilled (original mailing use) that the boxes are still their property and subject to ANOTHER priority fee. Following that methodology, the same box could net multiple fees if users were careful not to destroy it. The fact that I DO have the right to tear it to shreds and either trash or recycle it after the original contract is fulfilled is hypocritical…. and at the very least, ludicrous. Equally hypocritical is that the box is printed with an admonition to “please recycle” but USPS refuses to allow me to recycle it by using it for another shipment after it has already been used.
Despite your irrational policy, I have found a solution. The same day I was forced to open and repackage my parcels, I directed every entity that communicates with me via USPS to change my billing/communication format to electronic and I signed up for electronic billing so that even my online checks are no longer mailed. I filed several “stop junk mail” items as well. Each day since this event I have taken EVERY piece of mail that enters my mailbox and called or written the sender requesting that they no longer send me communication through the USPS mail system. I will choose alternate shipping methods when I buy and, finally, I have renegotiated my account shipping fees with UPS and FedEx and will now use them exclusively. The few extra dollars going into the private economy will be worth it.
I’m sure that your solution will be to raise postage fees. When that happens, rates at other shipping companies will become even more competitive. As the delivery schedule for those companies becomes more consistent, they undoubtedly will offer more services at even more competitive prices. No wonder USPS and the government in general is in trouble!
I recall that many years ago I took the postal exam and scored 100% on it. After a couple of interviews, I was told by one employee that I had little chance of ever being hired because I was white (actually I’m part Native American, but do not use that fact to my favor). She told me that minorities got extra points and could exceed a score of 100%. Again, “nice”, “very nice”. While I absolutely agree that veterans might get extra points, (they actually sacrificed themselves for the government), I never understood why a person’s race should give them any advantage. Mine certainly has not. During my lifetime I have lost out on many things, despite the fact that my qualifications were higher, because of my race, not because of my ability, skills or character. As I get older, I can see that the government is often given to irrational thought and policy, which the USPS so deftly exampled recently.
Since I do ship rather regularly, and did have some new boxes, I have “recycled” them into my recycling can as I will no longer need them and each box clearly directs me to recycle. Our local government will have to pay to have them recycled and energy and water will be wasted, but, apparently, that is the preferred solution of the USPS.
Thanks so much for the enlightening experience! But, then, I’m guessing you care very little as you will still collect a very nice pension, far better that men and women who have sacrificed their lives, limbs, safety, health and families and until, recently, have been paid below poverty level in military service to our country. You should be very proud. I often wonder why postal employees go crazy and kill other employees; it would be far more legitimate if the consumers were wielding the guns.
Nice job, hopefully more citizens will respond the same, and I’m sure they will!

I've seen these USPS people in action. The blame can be put on only one person; Postmaster General. When Porter took over in 2004 there was a surplus(sound familiar, like Bush) of funds available. He answers to NO one in particular so(actually he does but they don't care either) so he sits behind a larger Cherry desk making a measly $800, 000 with bennies waiting for retirement. Call your local post office see if you can find a Postmaster. I doubt very seriously because they were trained by the master.
Sent a Certified letter a distance of 800 miles. USPS lost it, or couldn't tell me if the party every received it. Tracking a joke, to get extra funds. Means nothing unless you pay extra for items like "receipt return" or what ever the best money maker is. Funny part about the certified letter I sent and they(USPS) could'nt find, , , , , , , , well it happen to be a Passport with a Cashiers check and important docs, , , , , , , my wife and I flew to D.C. to personally renew her Passport, , , , , guess what, , , , , , , , it was sitting on the Embassy's desk. This happen in a period of 5 months. USPS had NO clue where or who delivered it! And didn't care.

Unfortunately, I was a first-time victim of stolen gifts this year. Several boxes I sent to different parts of the country arrived missing several items and had things replaced instead of the original hand-made/sentimental gifts I sent.

In one case a basil seedling plant was stolen and replaced with a blue book value on motorcycles and ATV’s… the gift was actually taped back up with this instead! Luckily my family thought this was fishy and called to ask me about it, otherwise I would never have known. This tipped me off to call and check on everything else and resulted in a very melancholy Christmas day as the amount of stolen items grew. (It was my first Christmas living away from home and it really added to the grief.)

It breaks my heart that you cannot trust the postal service. This had to happen here in LA because things were mailed to different locations. At this point it is only my word against theirs, but nothing was worth much retail value… just sentimental value, so I declined additional insurance when they asked. When I did so, the postal worker said, “Your loss” which I guess she meant! Considering I mailed everything way ahead of time and nothing was of much retail value, I thought this was a safe bet.

Since this is a federal fraud, the more instances they find of similar crimes will result in a greater punishment.

It’s hard to imagine anyone could sleep at night after stealing gifts with only sentimental value, but I guess anything is possible during these hard economic times.

USPS is not reliable for delivering packages on time. Do not use them if you want a pkg delivered in a timely manner. While they advertise 2-3 days for priority mail, my last pkg arrived in 5 days, long after the time I need the items. Of course, since they are government, one has no recourse.

Yeah this is why socialism will not work, government created jobs i.e. (Postal service, Courthouse) are for people that can't handle it in the private sector.

Many USPS employees and contractors are fine caring people who do do their best to help consumers.
Unfortunately the many walls and barriers erected by USPS management (?) to protect themselves from customer contact and avoid any and all accountability make it all but impossible for even the best of USPS staff to perform effectively.
So, yes, the USPS is broken but it's not so much a money issue problematic as that is but one of management attitude and incompetence.
Fire the fat cats and maybe, just maybe, the Post Office can be saved.

It's time to privatize the Postal Service.

It's bloated, corrupt and incompetent.

It's a hindrance instead of an asset. That goes for most government agencies.

Amen,
Rev

The USPS is a business just like any other, and as such, it is supposed to serve the public and provide the service we pay for and expect to get for our money. If that service is not provided, or it is less than favorable, who can we complain to...and shouldn't the (ir-)responsible person(s) be held accountable for our loss?
I sent 2 boxes from PA. (parcel post) on Aug. 7. One arrived at the destination in Ohio on Aug. 11. It is Aug. 16 and the other box has still not been received.
I have called the destination Post Office twice to inquire after the missing box. The first time, I was told to be patient, that it could take up to 10 days to arrive. The second call, Josh took the pertinent information and said he would check for the box and would call me back in half an hour...I have waited 21 and one half hours for Josh to call back...do you think he too got lost among the other lost packages sitting in the Post Office ? (Sarcastically)
Seriously, what is my recourse...who can I complain to and will it help ?
Perhaps I can try to track the box down myself if the USPS will provide information to me.
G.G.

The latta road usps in rochester, new york closed my po box and sent all my mail back to the original senders.THEY NEVER BILLED ME OR NOTIFIED ME THAT ANY FEES WERE DUE!
The incompetent, unprofessional employee who did this(Judy)refuses to take my calls and several complaints I filed regarding this have all been ignored.I LOST THOUSANDS OF DOLLARS DUE TO THIS MISTAKE!The mere fact that they are choosing to ignore me rather than properly address this issue will cost many times what I have lost with the lawsuit I intend to bring against the USPS and JUDY!Way to run a business!

I live in Acworth GA and have had sooooooo many problems getting my mail. I never got Christmas cards that people called me to see if I received and baby shower that I never received and the person called me because they know the service was so bad.
I then stopped receiving mail. I called the Supervisor and they said the delivery person said someone told her I do not live there anymore. I ask my landlord which it is just his family in the top two floors and I live in the 1st floor he said he never said that.
I then was suppose to get paperwork on the sale of the home I use to live in and the lawyers office said they sent it over two weeks ago. They then sent it certified mail. I was home all of the days because I work nights and they left 3 notices that they tried to delivery but was not able to. I called again the post office and told them I was at home those days and gave them directions on how to get to my door even down to telling them it is a patio door. Still no result. So I called after the third time and said come on Saturday because I knew everyone at the house would be there and they would have no reason not to be delivered.
This is after the 2nd time of calling and setting up a new day. So again I worked the night shift and stayed up again and no mail. I could not think that as much as these people get paid that they can not deliver a package, plus with the rate of stamps just going up. I was told if the package is not delivered by so many days the package would be sent back to the lawyer. This really made me mad. So after staying up, calling and getting a different day so many times they now tell me that my package would be sent back to the lawyer if I do not receive.
Then the next thing we are getting other peoples mail all the time...both myself and the family I rent from take the mail to the people but that is not our job. So in the mailbox right now there is a registered notice for another family that I refuse to take just because I work nights and the last thing I want to do is go deliver mail when I get home at 8:30am. How many time do I need to call and tell the manager we have a problem? I kept all the notices in case they say they did try to deliver because I have people that know when I come home and these things were not delivered or even tried to be delivered. I did tell the last person I spoke to that the post person needs to get out of the truck in order to knock on the door because I am so upset at this point. What do I have to do to get my mail. The other and last thing is when someone sends me mail say on Monday I might not get it until Thursday or Friday sometimes the next Monday. I know people say it is snail mail but come on. I know I said that was the last thing but I just remembered about putting my car payment mail in the mail box and it sat their in the box 2 days with no one picking it up. I just think this route needs to be looked at. It is not right that I have to worry about getting my mail or for my mail to be picked up.
I have more things but I will stop at this.

I shipped an item internationally using First class mail, but they lost my package. I tried to call them and they just kept saying that I didn't buy insurance, so they can not do anything. But it's their duty to deliver my package safely even I didn't buy insurance.

I'd mailed out a package (containing face moisturizers, etc...) on 8/13/10 to Singapore at the Pleasantville, NY Post Office & was advised by the staff that it was first-class trackable & has a default insurance of up to $150. After about 2 weeks, I learned that the package still hadn't arrived, after which I took my receipt out & looked closely at it & saw that it was going to France! I have the correct destination address on the box itself - postal staff told me that it'll be mailed according to the address on the package. But it never arrived.

From then on, I'd gone back to the Pleasantville PO & nobody could help me. I called the 800 # & logged my complaint, & nobody could help me. All anyone could tell me is that my package is untrackable & has no insurance on it, & that I was given incorrect information. The tracking # stated that my package arrived at the Jamaica, NY PO. To cut the long story short, nobody knows where the package is and that there's nothing they can do. So now I'm 1 in the infinite number of people whom USPS has disappointed & let down. So much for trying to give business to them!

it happened to me too. From my opinion, they should at least show us where the parcel had been sent to. Showing us exactly where is the parcel right now. What i got back is just the wrapping paper of the parcel which showed my return address. The item in it was totally lost. I can't find any reason except someone working there had taken the item.

Give them some consequences! Grab a baseball bat ! POS post office people!

Driving down potrero hill to mission dist in San Francisco Ca a black male driving a U.S postal van grey with no plates running stop signs and driving in a zig zag pattern as if he was intoxicated. I looked to see who it was in his driver mirror and to see if he looked intoxicated but it appear to be fine smoking a cigeratt. I got a van number that is 5934156 no plates in zip 94110.

October 4, 2013, about 4:15pm, corner of Van Buren and Peden, zip code 77006, driver of vehicle #2219594 ran a stop sign and nearly ran into me as I was entering my driveway. He pulled alongside another postal carrier's vehicle and proceeded to converse with her for about five minutes, blocking traffic in both directions (she was parked correctly against the curb, he was in the left lane next to her). I walked outside and waved, and asked if he saw the stop sign. The parked driver went on her way to deliver her mail and the on who ran the stop sign and was blocking traffic apologized nonchalantly and drove off. Incidentally, my own mail did not get delivered today. I've already complained about four times concerning sporadic delivery and drivers blocking driveways and so on. This is a very affluent neighborhood, but regardless of location, it's completely unprofessional behavior.

I have said for years USPS will be privatized. It can not come soon enough. I recently had a package returned because the "w" was not on the address label. It was my mistake, however, the person is a prominent businessman who has lived at the same address since 1949. Has had a P.O. box in the Post Office for the same period. Returned with note "no such number'. What has happened to customer service? How long will it take to look up a person in a small town and deliver the package. No, take the customers money and RUN! Totally unacceptable in my opinion. All blamed on 'automation'. How much time and money was spent to return the package? Privatization...YES!

Agree 100%.
This is one area where privatization is really needed.
Dissolve the USPS. Save the budget.
Put the leeches on the street.