Usenet.nl
Reviews and Complaints

On the 18th of April I have canceled the program offered in the usenet.nl several hours after I registered, because I did not find the file I needed, not in accordance with the issue I was applying for.

Although the title of the program offered is free trial I still have to pay S12. when I will write a complaint when, suddenly there is a statement that the money will be returned after 72 hours of cancellation so I discontinued my intention to make a complaint in tetulis, but in fact until now I did not receive the refund. Plus 2 days ago (3 mei 2018) paypal sends automatic notification via email that it has made automatic payment to usenet.nl with Transaction ID 34G96779HU909415U about $ 99. That means usenet has committed 2 scams and theft of the "free trial" program offered.

Through this paper I want to know and make sure clearly the written answer.

1. Why is not there a refund for the registration fee ("free trial" that should) on cancellation not done?
2. Why still billing automatically despite having canceled the program ?
3. When will usenet.nl do 2 refunds for unauthorized payments?

I had an account of usenet.nl, but I canceled after less than a week. After that I received this email:

Hello Siamak Ebrahimi,

thank you for your message.

We hereby confirm that we have received your cancellation for the usenet.nl contract with the customer ID: 9086120.
Your account will not be extended after you current term has run out. The anticipated termination date of your contract is 03/11/2018.

**You want an attractive discount offer?** No problem! Contact our customer care and youll get an unbeatable cheap plan for your loyality! Look forward to all advantages of usenet.nl and save money!

If you decide to return to usenet.nl only after the contractual period has expired, the following link allows you to get a whole 15% off our bestseller Relax in the first year! Simply click on the button for a year of high-speed download volumes at a reduced price:

Please do not reply to this e-mail, this is a no-reply address.

When I got this message I was sure that my account was canceled, and removed, so I would not have to pay anything. Then, I see the payments of my credit card, and I see that 130$ [censor] dollars are removed from it, by usenet. Nl. Can you please cancel my account, cause 130 $ is a lotta money, and I dont want that to happen again...

Please reply and give me an explanation of why this abomination happened, and please, stop it.

I have created a profile and cancelled it as soon as possible. It was still within my free trial. Month after cancelling I have been charged invoice payment even though I do not have a profile anymore and I am not subscribing. My customer number is: 9100162. I expect full refund for my money! It is not alright to just charge someone's credit card without authorizing.

I subscribed and agreed to pay subscription on the basis that I was going to have access to text books that are downloadable but when I login to my account with Usenet I cannot find where to download the text books from. I want my money back.

When googling the text book I want to purchase or download this website came up so I enlisted thinking that once I pay the subs I will be able to download the book.

I am being billed bi usenet. Nl for the amount of 90.84 plus dunning fees if eur10.00 for a product I do not remember having never ordered... They pretendhaving sent me an email before.. Though I do not remember, I usually delete thes kinds of emails as spam.. My file number is [protected] and my invoice number is [protected]. They will refer this case to general credit services... Bank hypovereinsbank regensburg iban:de45750200730609794518 bic: hyvedemm447 reason fo transfertransfer: [protected]. My home address is michael downing 14560 joseph léveillé #10. St. Hyacinthe québec canada postal code j2r1l7. My email address: [protected]@gmail.com I hope you will be able to settle this matter or refer to to another party who will be able to do so. Thank you

I was offered a free trial to this website. To make sure, before I forgot, I went and made sure I cancelled my account less than 10 minutes after I got the free trial.
They say they have no record of it!
I was charged on Sunday December 10th, 2017 $99USD! But I could not call to cancel because offices are closed on Sundays, so I called Monday morning.
I was told it would be sent to the supervisor (Customer Service Rep was very curt and unpleasant) I received an email Tuesday morning saying that I am being held to my contract. I called again, and was told the same thing, asking if I'd like to resubmit the claim to the supervisor. I was naturally upset, but not overly rude, but that still resulted in being hung up on!
Then I called back, was on hold for 15 mins and then the call was dropped!

[protected]@hotmail.com : 18-NOV-2017
The Manager,
USENET.NL

Sir,
Never wanted to become the member of USENET.NL web site. There is a confusion about it.
I wanted to watch movie : Bareilly ki Barfi, an Indian movie free of cost.
Bue usenet.nl site has charged twice USA $1.00 i.e total USA $ 2.00. from my CITIBANK account . Refund my USA $ 2.00

as stated by the service, there is a free trial in the beginning of your usage.I havent passed the time of the free trial duration and yet, opposing what I stated, to the registration enquiry, I was charged of service charge although I never choose to.I didnt agree about extending my duration for the program and get charged of 100$ against my will.I have logged out of the site long before the free trial has ended and that action is stated by the site itself to stop the site from charging you for things you never asked for.I am asking for a full refund as this wasnt my intended action.my customer id:8801126.Stated in the gmail that I will be charged in a few minutes as if I did it intentionally.I clearly ticked the box that stated that I only want the free trial and nothing else.I didnt permit any dollars to be reduced from my bank account.

I subscribed to Usenet.nl using the free trial to learn what it was about.
That same day of subscribing, The services was not clear so I immediately submitted a form to cancel my subscription.

I have discovered that, submitting a form to cancel is a process where they look into your inquiry and decide whether they allow it or not.

In a sense, Without knowing I was locked into a subscription I did not use.

Their arguement is you wont be charged if you cancel before the termination of the trial period. HOwever, they don't allow you to cancel or make it difficult, claiming there was a never a cancellation.

And so, I was locked and my account was charged.

Upon my second time of cancellation attempt, AFTER they took my money. They allowed my cancellation.

I constantly emailed and they used the 'terms and conditions'. as a rebuttal that I didn't cancel before the trial ended, despite them not allowing me to cancel. and thus, did not allow a refund of 149NZD (my currency).

I constantly emailed and contacted them - requestings responses 3 times in one day, as they were merely ignoring my forms.

The 'terms and conditions' are a fraud.

I have subscribed for this 14 days trial, and they stored my card, then without notice or intimation or consent they have charged 1st month, when I cancelled this subscription, I have received an email that I even have to pay the next month fee, also when I log in to account I cannot see my payment option anywhere.

What a criminal minded people you are, why the hell you cannot allow the subscribers to edit their payment method, this is to steal the hard earned money of your innocent customers?

Let them anything next month, I will make this go viral on every social media.

Another victim here, l signpost to download files which it never have. I have tried many times calling you guys for cancellation before the trial period is over, but line is always busy and that is why l cancelled it through Papal account. I got you email later said my account is suspended, so l assume that the service is terminated. And l never use your service since beginning, so please stop sending letters saying l own you 101.69EUR

I cancelled this so called service straight away, then they started sending me bills, when I complained about it they said they had no record of my cancellation, the bill just keeps getting higher, I am at my wits end with these people...customer number 8195143, invoice number-[protected]. when I managed to contact them via E-mail they said the site was blocked to me until I paid them the 152 euros I owe them, its beyond belief, I am a 64 year old retiree with health problems, I could really do without this stress in my life, kind regards,

The company deducted money from my paypal account after my account was cancelled. I communicated with them, the very day I signed on the account and I couldn't used it, I tried to cancel the subscription myself there was no link, so I did a live chat which my account was cancelled and an email sent to me to that effect, that the account has been cancelled only for then to debit my paypal account today with 99 dollars. this is criminal. I want a refund.
Simon-Peter GomUsenet.nl S.r.l.
Via XXV Marzo, 4
47895 Domagnano
San Marino
C.O.E. SM 22403
Executive Director: Giacomo Boria

On August 1st I was charged $99 USD for a service I did not sign up for. I was very surprised to see such a large amount (one I would not spend willingly) being taken for an internet service. I have attempted to log in to their website to see if I may have signed up with them accidentally but none of my emails are registered as an account and I have not been able to log in. As such, I was unable to file a support claim with the company directly using their Contact Form as it required a Username and Email. I took the next step and disputed the claim with PayPal but they were unable to do anything and they closed the case. All I want is a refund for a service that I did not request and that I did not use.

The seller info is listed as: "Usenet.nl S.r.l." "[protected]@usenet.nl"
The purchase details are listed as: "[UNF23] Relax ... $99.00 USD "
The transaction ID is listed as "5YW94189J11426800".

I am unwilling to list any further information due to privacy concerns unless I am contacted directly. A satisfactory resolution to me is a refund for a service that I did not request and that I did not use. Thank You

I am entitled to try usenet.nl for free for 14 days with a volume of 10 gigabytes.
Unless I cancel within the test period or choose a different subscription plan, I agree to join usenet.nl Relax for $ 8.25 us per month, which is 12.24 cad/ month for period of year which is 146.93 cad. If I do not cancel the fee-based subscription at least 1 month before the end of the contract period, the contract will be renewed for another period into the plan Relax.

I do not want the plan or any other for the matter.
Yours truly Flemming Svendsen

Name: Flemming Svendsen

Email: [protected]@shaw.ca

I think it is a right scam they said i could try the site out for 14 days if i like it then i have to pay 100 euros to use it, i tried it it has nothing useful to download on there i tried cancelling the membership being bought deleted the software but was not able too cancel they keep trying to take the money out of my account which has become a right nightmare for me which will give me bank fines and a bad credit rating as im in minus and it will also take the money out as soon as i get paid which leaves me having to starve for weeks.. or having to cancel my card which will be a nightmare as i won't be able to withdraw money to get food for the month until my new card arrives! So i now have to starve for a week... this is a polite way of looking at the site...

Dear Sir/Madam,
Yesterday 28.06.17 I received an letter from usenet telling me that I owe them Euros 99. Please find below the emails they sent. I recall signing up for a free trial but my payment from paypal did not go through so I thought I had not entered into the trial. Please see below where I have cut and pasted the emails (or parts of them pertaining to my trail.)
24th April
Welcome!
We are glad you chose to use usenet.nl! What’s coming next? Download the newsreader of your choice, enter your access data and the journey is about to begin!
This email contains your login data:

Username:
unf-8053179-d22
Password: 0C03F968
Cust. ID: 8053179

Enter your login data in the newsreader of your choice and get started right away.

25th April
Hello Mary O'Neill;

We noticed that, although you signed up at usenet.nl, you have not logged in yet.

Which is very unfortunate, because 25, 000 terabytes of unlimited music, videos & posts are waiting for you! Since your registration, 45 terabytes of new videos, software and music files have been uploaded, as well as millions of discussions have been led.

You surely do not want to miss the fascinating world of the Usenet!

All you need is the appropriate newsreader. This software is similar to an internet browser.

Have you already downloaded a newsreader?

We would be pleased to help you with the installation, which will not even take up a minute of your time.
Please choose the appropriate download link:

Windows

Mac

Please run the downloaded setup file and follow through the easy installation instructions.
One last step before you can start - enter the login details, which have already been sent to you in the email "Your access data for Usenet.nl".

[protected]@yahoo.co.uk
1 May at 11:05
Hello Mary O'Neill,

your usenet.nl account will be extended by another term in 10 days.

You will be charged EUR 99, 96.

Please do not reply to this e-mail, this is a no-reply address.

Greetings,

[protected]@yahoo.co.uk
8 May at 11:42 PM
Hello Mary O'Neill,

we have tried to deduct the membership fee for your usenet.nl account on 09/05/17 00:42, but this has not been successful.

Your account has been suspended.

Please ensure that:

a) that PayPal has permission to debit your bank account or credit card.
b) that the data stored at PayPal is correct.

Please note that unfortunately PayPal accounts that are topped up manually by money transfer cannot be accepted.

As soon as verification has been successfully completed, your test account will be activated and you will be able to use your login data to surf Usenet with Highspeed.

Subscribed to a 14 day trial and
Cancelled same day as realised service wasn’t for me or what Inwas looking for. Emailed company to terminate contract and received confirmation saying account was cancelled.

Was surprised following month, and months after to receive invoices from company billing me for a service I had cancelled. After emails backwards and forwards it’s only taken company 3 months to tell me reason why I’m still being billed is because I have 2 accounts created under one email address. I only remember registering for one trial and cancelling the service that same day. I don’t remember opening any additional accounts.

Due to terms and conditions and me apparently not cancelling contract when trial ended (which I didn’t even realise I had another account open; I only thought I had one), I was automatically upgraded to the 1-month subscription charge and will not be refunded

As I appts they had an account open outwith trial period, there will be no refunds and I’ve still to pay my invoice for a service that I never use or have logged into. I was reluctant to pay this but after being contacted not just by email but a letter sent to my home address, I reluctantly have done so as to hopefully not be charged anymore and keep the company off my back.

Usenet.nl have recently set up a website called easyusenet.nl which is an affiliate centre and online shop front designed to rip people off by luring them into the now well publicized Usenet.nl 14 day free trial scam.

When people sign up for a free trial, with payment details to confirm, it is then impossible to cancel and people are overcharged.

Usenet.nl is based in the Netherlands and uses various other names to confuse people, like usenext.nl or easyusenet.nl, but really, it is all part and parcel of the same scam.

They then use debt collectors to illegally harass people in extortionate manners and people should just ignore the letters and complain to Paypal.

Usenet.nl and their affiliated sites also scrape DMCA copyrighted content to create fake ads and redirects to usenet.nl sign up pages.

They are frauds.

EasyUsenet.nl appear to be involved with Friendly Duck Affiliates who engage in black-hat SEO, sometimes using DMCA-immune black-hosts, to trick consumers into signing up to a14 day free USENET.NL trial, which is a scam and a bait and switch rip off (ie there is no promised e-book, and instead the lure of a free trial becomes a large unauthorized Paypal bill or credit card charges, followed by impossibility to cancel and harassing debt collector letters.

Friendly Duck Affiliates suffered some bad PR on Page 1 of Google when an author complained about 100 times about DMCA abuses. They would not stop, so he filled up the web with complaints, and then Usenet.Nl appear to have set up EasyUsenet.nl instead.

The truth is they are basically an arm of Usenet.nl and are frauds, operating in black hat SEO to fill the web with fraudulent ads for PDFs of authors books, and luring people into handing over credit card details.

They appear to be based in New York but this is unlikely.