Walgreens
Reviews and Complaints

Walgreens Pharmacy
1902 N LOOP 1604 W. San Antonio, Tx

I had an emergency prescription for my daughter that my doctor called in to the Walgreen's pharmacy on a Sunday (5/15/16). I had just spoken to the pharmacist myself and she told me to have the Dr. call in the prescription. My Dr. called in the prescription to Walgreen's and left a message on the pharmacy's voice mail. I called the pharmacy back and the pharmacist told me that their voice mail is not working (a Dr. can leave a message, but the pharmacist cannot access messages and that this has been happening for a few days...WHAT?) Why didn't the pharmacist tell me that the 1st time I talked to her so I could have let the DR. know before he left a message. So, again, since it's Sunday, the Dr. had to be paged again and call the pharmacist again and just hope she would answer, as you cannot leave a message. Absolutely ridiculous and unprofessional, esp. on a Sunday when it's difficult to reach a doctor and have a prescription called in. VERY disappointed. I will be going to CVS from now on.

I am so dissapoited at the company I thought I would retired from after 27 years I was ask to step down. That of course means that my paid would be cut by a lot is not that I make a lot of many from 17.00 an hour I will know make 13.25. I feel that since Walgreens became WBA wich is the European company Boots. The worse company to work for uses the old employees and on top of that they do not want to pay its employees more then 13.75 an hour. I feel discriminate against.

When I first join Walgreens it was a very nice place to work at the time it was a senior activity for. I needed something to do after school so I went to Walgreens and got a job. I when to College graduated got married with all this I never really left my job at Walgreens. But know after 27 years of service I'm told that because something called beauty 2000 my title needs to change and my pay. Wich I find to be redicules I don't get how this Big Corporation can get away with crusting it employees!

Thank you

Do not work for these people or patients. I have since quit because I was used to cover up a gross inventory shortage that I was blamed for. Not once was anyone else held accountable. These people followed me and my family, used phones to gather information about me off of my phone. They had patients use craigslists adds and etsy accounts to catfish me. They sat over in cosi and documented and harassed me every single day for months. All of tha patients at this particular pharmacy are close with the staff working there in fact it borders on unprofessional if you catch my drift. I worked there for two years with out little training and two promotions . Kind of smells like a set up. I had horrible thins said to my face and was bullied through social media till I was forced to quit. The entire management and there staff is fully aware of what was done and protects the people who engage in these activities. Slander is how these people win, by ruining your name and whomever you speak with. By twisting intent and circumstances to win. Unfortunately I must say for 90% of the time I was very aware of what was being done to me which drove me mad. The. Set advice I can give to anyone who wants to work in a pharmacy setting in ct is so avoid Walgreens .

Walgreens Drug Stores Complaint
Precision Extra Diabetes Test Strips - Medicare Part B
I have been trying to get this medication for my husband for 3 weeks and have not received them yet... I keep getting the round around why they are not able. I have Medicare Part B and Supplement Medicare Part B plans sufficiently and accurately. I called the Medicare Program their 1800 number and was told the Precision Extra Diabetes Test Strips - Medicare Part B was fully covered by my husband Medicare Part B plan and this medical supply was covered by the Medicare Part B plan is 80% and the supplement Plan F with ICA which is an Individual Assurance Company which cover the Medicare Part B, 20%. My husband has a excellent Health Care and Prescription drug plans in which we pay good money for him to have. He is currently on dialysis and he is diabetic and needs his medication and whatever medical supplies that are covered by the Medicare Part B without any discrepancies are ill-learn stuff that are filling these patients scripts. It is an absolute shame I have to take it to the extreme when I know that Walgreen Pharmacy Staff can put out better service than what they have been doing lately. They also have not kept their medicine and medical supplies in stock. Many times I have gone to fill a script they are out and have to order; then it takes up to two weeks if never before the order arrives at their location. This is the Walgreens on 23rd and Sterling, Independence, MO then the other Walgreen on 39th Noland Rd is just as bad. Their system needs to be updated. I was told when I had the strips sent over to the 39th location that the strips were the ready for pick up, but when I went to pick them the test strips they would not fill the prescription the doctor had sent over to 23rd & Sterling because 39th Noland computers was not showing my husband strips were covered, right after I had talked to Medicare 1800 number again and was told the Precision Extra test strip cost only $16.00. But the computer on 39th spit out they cost $16.66, my problem is where did the 66cents come from, 23rd got all his insurance coverage finally right and said they cost $16.00, plus they got the Supplement Plan F with IAC Individual Assurance Company. Medicare if you call their 1800 number and ask about my husband Part B plan they show he also has a supplement plan that cover the 20% difference of the 80% what Medicare Part B does not. Finally, after 3 long weeks of constant pressing the issue, it appears I may get his medication. I am to pick it up today, which is 03/24/2016, so I will see after I go now on 39th Noland Rd and see if everything is ok and he get his test strips finally I hope.
I have been trying to get this medication for my husband for 3 weeks and have not received them yet... I keep getting the round around why they are not able. I have Medicare Part B and Supplement Medicare Part B plans sufficiently and accurately. I called the Medicare Program their 1800 number and was told the Precision Extra Diabetes Test Strips - Medicare Part B was fully covered by my husband Medicare Part B plan and this medical supply was covered by the Medicare Part B plan is 80% and the supplement Plan F with ICA which is an Individual Assurance Company which cover the Medicare Part B, 20%. My husband has an excellent Health Care and Prescription drug plans in which we pay good money for him to have. He is currently on dialysis and he is diabetic and needs his medication and whatever medical supplies that are covered by the Medicare Part B without any discrepancies are ill-learn Staff that are filling these patients scripts. It is an absolute shame I have to take it to the extreme when I know that Walgreen Pharmacy Staff can put out better service than what they have been doing lately. They also have not kept their medications and medical supplies in stock. Many times I have gone to fill a script they are out and have to order; then it takes up to two weeks if never before the order arrives at their location. This is the Walgreens on 23rd and Sterling, Independence, MO then the other Walgreen on 39th Noland Rd is just as bad. Their system needs to be updated. I was told when I had the strips sent over to the 39th location that the strips were the ready for pick up, but when I went to pick them the test strips they would not fill the prescription the doctor had sent over to 23rd & Sterling because 39th Noland computers was not showing my husband strips were covered, right after I had talked to Medicare 1800 number again and was told the Precision Extra test strip cost only $16.00. But the computer on 39th spit out they cost $16.66, my problem is where did the 66cents come from, 23rd got all his insurance coverage finally right and said they cost $16.00, plus they got the Supplement Plan F with IAC Individual Assurance Company. Medicare if you call their 1800 number and ask about my husband Part B plan they show he also has a supplement plan that cover the 20% difference of the 80% what Medicare Part B does not. Finally, after 3 long weeks of constant pressing the issue, it appears I may get his medication. I am to pick it up today, which is 03/24/2016, so I will see after I go now on 39th Noland Rd and see if everything is ok and he get his test strips finally I hope.

The Walgreens at Beneva & Bee Ridge in Sarasota, FL
I submitted a prescription to the pharmacy They took my prescription, checked on the date and to see if they had the medicine in Stock which they did and they told me it would be a 25 minute wait So I say and waited 25 minutes. After waiting the pharmacist came out and told me that it was too soon to fill it. This is a lie I had just come from the doctors office and on top of that Walmart across the street did full my prescription that day. I will never use Walgreens for any of my six regular prescriptions again That's a disgusting display of effort on Walgreens part.

I was recently treated like a common criminal by a 'traveling' pharmacists who thought she was not only a Doctor but a Policeman.
I have had the same RX's filled at Walgreens for almost 2 years. She began questioning each medication and why I was taking it. Finding reasons to want to phone my Doctor. Not having my best interest at heart but just to cause a problem. She didn't want to be there, I had 13 meds to be refilled and had already upset a host of other customers.
She was Asian and couldn't even pronounce my name correctly so I was supposed to allow her to phone my Physicians and question them why I was on these meds with NO interactions?
I called her out, told her off politely and reduced her down to the glorified pill counter she actually was. She continuously named off all my meds in direct presence of the collecting customers behind me which violated my privacy. Walgreens should train, instruct and police their pharmacist instead of allowing them to police customers. After all, it is our illness and treatments that pay their excessive salaries.
My patient/Doctor relationship could have been potentially harmed by some [censored]ted, power hungry pill counter wanting to question my Doctor. Not so sure she didn't try, the next day I got a phone call from my Doctor telling me they were calling in another med for me and they suggested another pharmacy. I didn't say anything but apparently they knew what had happened. No wonder Walgreens is closing so many stores. Ignorant and careless 'traveling' pharmacist who don't have stores of their own running off customers from established stores. Certainly a serious lack of training, management and appreciation for their jobs regardless of how much they dislike being fill ins. They are just that, fill ins for a reason.
Now I'm a problem customer because she lied with impunity even though another tech told the store Pharmacist the same story I did. I won't be going back to Walgreens. To those pill pushers who want to be Doctors or Policemen, get an education for a position of power, not dealing with sick people.

I had been using Walgreens with my old insurer - Humana/Medicare. My copay was quite low at around the $2 range for a drug. I changed insurance to United/Medicare and due to the change in Medicare laws, now had to fulfill a pretty hefty copay for the year. In January, got my new prescript and paid $28. Just renewed it again and paid $32. Pharmacist said cash, no insurance, was about $58! I Called around. Costco pharmacy, do not need to be a member, has under $15 cash for same prescript, so my copay would be closer to $8! That is 400% more at Walgreens. Only go there if you want to be ripped off!

I am a 60 year old man. When I complained about a 20 minute wait on line while one cash register was open and numerous employees were standing around, the assistant manager literally chased me out of the store, waving his hands at me like one would shoo a dog while screaming "get out of my store". Bizarre behavior. Fortunately I am a lawyer and am starting a class action within the next several weeks. N

Hi my name is Matthew I have been filling prescriptions with Walgreen's since I was a kid I recently got into an accident and was giving oxcodone after filling it there a couple times it was fine then one day I got a different pharmacist and he denied my prescription he said he didn't have enough information after my doctor sent over MRI talked to the doctor and filled it before I called corporate and they said the pharmacist has every right not to fill than i got a call from the pharmacist who denied me and he told me why he didn't fill it because the doctor didn't give him a treatment plan now I am on the do not fill list is there anything I can do also if I cannot go there can I have my file and MRI erased from there system please help do you have any answers I don't know what to do thank you Matthew

I went in and uploaded photos to be put onto a CD and was told it would be ready 2 hours later at 10:35pm, I come back at 11:00pm and still not done and was told he would start doing them then, but would take a while. No accountability. I will go to CVS next time

I would first like to say that may have spent close to 7500 dollars in money at Walgreens and that's out of pocket, with insurance I am sure it much more. The location in Lemont has a guy which I think his name is Tom, Tom has a stutter, which is NO problem for me. What is a problem is absolute ZERO customer service. He has several times told me (out of sheer laziness) that my scripts are not in the system though every other walgreens can see them. Because of this I am forced to drive 25 miles to a different walgreens because this LAZY employee refuses to do his job. He has treated me so poorly that I am ready to move on to Jewel or some other Pharmacy and be done with this rude service. He is a very hurtful person, he breaks Hippa laws by announcing what medicine I am taking OUT LOUD for strangers and sometimes neighbors to hear. This guy needs to be dealt with. He is not happy working there and it clearly shows in his performance and pure disregard for laws. Please look into this. He is at the LEmont IL location on 127th street. He can not be mistaken for anyone else as he has a very bad stutter

Chronic telephone disservice to a long time pharmacy customer like me who had on several occasions in the past and most recently today around noonish.I followed automated instructions to reach pharmacy to enquire about the prescription status.After many minutes and repeated cycles of listening to the music, telephone rings, occ.human voice, again and again put on hold, music, telephone rings for almost 1/2 an hour.The assistant manager on duty was requested to come on line for me to complain x 3/times put on hold with repeated cycles as described above.Ms.Kelly Smith smith asked me not to complain, but I told her this is always a chronic problem to me, dont know if my accent, nationalty looks or color of the skin makes employees treat me like this or what.I am curious to know if similar problem with the staff is experienced by other persons who fit my similar pronunciation, nationality, or color of the skin .This is a serious complaint and expect immediate action and if not more takes place.Hire some friendly dedicated and sincere staff members to help your loyal customers.Staff knows who I am, and I am looking forward to hear thru tham in the nesr future.

I purchased this product at Walgreen's in Port Orange FL. I love the foam treatment's! Your product was the only foam colour they had. I didn't want to spend that much but I gave it a try. Buy the price I thought it would be amazing! I thought wrong unfortunately. I coloured my hair, following the directions of course. I have gray hairs so I left it on for the extra time. After rinsing and conditioning properly...after drying naturally... I am not believing that I see tons of Gray Hair :(. Very disappointed. I would appreciate a full refund.