Walmart
Reviews and Complaints

On July 6,2023, I ordered a sweeper for $53 and some allergy chews for my dogs for $23. I received 2 different texts saying that my order arrived but I never received either of them. Please refund the money back to my debit card. This happens all the time. I don't drive so I order just about everything online. I have had this issue in the past where I get a notification saying my items were delivered but I never get them.

Milly Jean Greer

6780 County Road 205

Bellevue Ohio

44811.

No one could help me with a simple question. I need a charging coard for a kindle and I had it with me. No one checked the charging port, they acted all confused and for a manager no help... So sad so I went to another store and had no problem... So sad for such useless people at walmart... Every one was useless this is un exceptiable are you hiring help that cannot fix any problems or try to resolve the issue with a manager all useless.

On June 22nd 2023 I made a dispute regarding two unauthorized charges for p two amounts totaling 300 and something dollars now they emailed me the dispute form and advised me that I could either send it in VIA mail or I can reply back to the email with the form and that's what I did and I have proof of it now it also states that within 10 days if they don't make a decision that you'll be issued a provisional credit now today is the 12th day so I called today and date had the nerve to tell me that I did not send in anything and if they don't see anything well thank God I have the email that's proof I want my provisional credit

Date: July 3, 2023

Time: 5:26 am

I got a direct deposit from a lender called speedy I used my bank to receive the money which $1000 and someone got into my account and send out $500 I was left with $490 so when I was about to login my account i received an email saying to protect my funds I should upload my documents which is front and back id which I sent it to them and that’s my real identification card and where I’m also living at and i was surprised when I got an saying they are unable to verify my account with my identity card so I had to follow the email they sent me to click on upload then I did that I put my card number and they received it and I login on the web I was login and I saw a notification stating that my card is unblocked and is ready to be used. Thank you for providing the documentation and when I was trying to send money to my family and friends it’s showing I can’t use the features so I had to call the customer care which I did and she was rude to me she didn’t even give me a good reason or response so kindly help me out to resolve this issue so I can access my remaining funds and my account cause that’s the account I use to receive the loan so cause I will need to repay back so I will be so glad if I’m able to access my funds and my bank back thank you so much

Randy Hudson

Ordered on April 30, 2023

Emailed Walmart customer service June 16, 2023:

Received my dock which was delayed by 3 weeks, upon trying to drive 2 7/8" pipe post found your Titan fence post driver did not work as expected...12" into ground took over 5 mins & basically stopped driving...finished the remaining 3' with a manual post pounder within 2 minutes! All four of us agreed your pounder did not perform as advertised & require returning of such for a full refund.

There Response June 17, 2023:

Hello, I'm very sorry for the trouble you've experienced, but we'll be unable to provide additional support as it appears this purchase was made outside of our 30-day return window. Thank you for reaching out about the issue with your item. Our records show that your item was delivered on 5/8/2023, which falls outside of our 30-day return window. Because of this, we're unable to offer you a complimentary return. However, if you're able to cover the shipping cost associated with sending the item back to us, we'll happily send you a replacement. Spreetail is happy to help you with any other questions that you may have.

Since then I've contacted Walmart customer services numerous times & they are still refusing to refund full purchase as the request was later than 30 days...my argument is that Walmart has a 90 day return policy which they will not stand by as this purchase was thru a third party being Spreetail...I ordered & paid Walmart not Spreetail & thus they should stand behind this underperforming product!

Basically Walmart in Normal Illinois and other locations stalk people In Stores (and phones or devices). Hiding by calling or so called risk managers and risk management. Wackos communists IoT strategy. They exploit biometric and facial data and financial data as well which is illegal in Illinois. Employees and customers using digital and entering stores are at risk for predatory behaviors and data selling and sharing by Wal mort employees and systems and their systems ans financial partners.

on June 23 2023 I had a charge on my costco Visa ending in 4974 At 2:28 pm eastern time from walmart.com bentonville for $190.64. I was contacted later by Visa as they tried to charge additional purchases to this account. since you are shipping these items I assume you know who is doing the charges. Please remove theses from my account. thank you Bryan Browne [protected]

Hello. I purchased some items along with some wine at the Walmart at 5521 E Arrowhead parkway #03237 in Sioux Falls, South Dakota. When I got home I noticed that the cashier did not put the wine in my cart. I went through the normal check out NOT the self check out. I went to the Walmart on 85th Minnesota in Sioux Falls, South Dakota. They told me that since it was alcohol I had to go to the Walmart that I purchased it at. I expressed to them that I could not go to that Walmart because it is clear across the city and I didn't feel it was my responsibility to correct the error since I went through the normal check out so I was not my error it was the cashiers error. Why should I have to be inconvenienced since it was their error. We are in the process of moving out of state so I have extra stress and should NOT have to fight with Walmart over their error. I'm sure Walmart is smart enough to figure this out and make THEIR mistake right with me.

Three months passed since I contacted walmart. Ca for a faulty $20 e-voucher that they issued & three months walmart. Ca dragged & kept sending me same copy & paste reply with no real effort to resolve. Such a big laugh that an international retail giant is incapable of resolving one simple straight-forward issue.

If I were mr. Gonzalo gebara & ms. Annmarie mercer at walmart. Ca, I would feel huge disgrace & shame having leadership roles in this shameful business

Walmart is a popular online shopping destination, but unfortunately, their delivery service is the worst in the U.S. I've had multiple bad experiences with LaserShip, their delivery partner. One time, they opened and used some makeup I bought, and another time, they opened my box of hair dye and poured some out. They even ate some of the peanut butter I ordered!

To make matters worse, Walmart's website is now filled with thousands of Chinese Marketplace Sellers who are lying about their location. I ordered two pet beds that looked nothing like what was advertised on the website. When I contacted the sellers, they asked for a minimum of eight photographs of the pet beds, which was ridiculous. I had to send at least 20 emails to each of these companies to get a return receipt or a refund.

Walmart sells this Asian trash and takes a percentage from their sellers, but they don't care about the quality of the products. They have millions of dollars in the bank just from these third-world marketplace sellers. It's a terrible situation that's stressful and a waste of time.

If you have a problem with Walmart, do a chargeback with your credit card company. It's easy and takes only 10 minutes. You can get your money back, especially if you have a small business. The issuers won't keep working with them if they get too many chargebacks. Walmart is too big, but it's a great option for dealing with terrible service, stolen goods, or items not as described.

about their customers. Walmart's 2 day shipping offer is a complete sham. Don't fall for it like I did. I was so excited to find a Hatchimal for my daughter's birthday, and at a cheaper price than Amazon no less. But it turned out to be a complete nightmare.

I placed my order on February 15th and received a confirmation email stating that my item would be delivered on the 17th, my daughter's birthday. But as the day went on, there was no sign of a delivery. I checked the tracking information and it said 'processing' instead of 'out for delivery'. I contacted customer service and was told not to worry, my item should be there by the end of the day. But it wasn't.

I contacted customer service again on the 21st and was told that my item wouldn't be delivered until the 28th. I was furious. I had used the 2 day shipping offer and now they were telling me it would take over a week to get my item. The customer service rep told me that I had used a different shipping method, but I forwarded my confirmation email that clearly showed the 2 day shipping offer.

Despite this, I was offered a 10% discount or the option to cancel my order. I didn't want either of those things, I wanted an explanation and my item in a timely manner. But all I got was the run around. It was clear that the first customer service rep had lied to me and the second was just following a script.

I should have just paid the extra $10 and gotten it from Amazon. They actually care about their customers and do what they say they will. Walmart's 2 day shipping offer is a complete joke. Don't trust them. Don't waste your time or money.

Walmart, oh Walmart, where do I even begin? I had an experience at my local Walmart that left me feeling absolutely disgusted. I went to the store to ask a manager if I could return my recently deceased grandmother's unopened incontinence products. I had purchased them in bulk with her stimulus fund to stock up on, and now that my grandfather is widowed and severely income restricted, he is in need of different products. I waited for 45 minutes to speak with a manager to make sure that this was possible as I did not have the receipt. The manager I spoke with, Andrew, told me that yes, I could exchange the unopened packages for other products without the receipt.

So, I drove all the way home, picked up the products, and went back to wait in line (again) for another 45 minutes. When I finally arrived at the return cashier, Marsha, who was also a manager, rudely stated, "No, you can't return those without a receipt!" I explained to her how I had just been at the store and spoken to Andrew and was told that I could exchange the unopened products without a receipt for other goods and offered to show her my grandmother's death certificate. To which Marsha's response was, "Well, he's not a manager up here."

I am absolutely appalled by not only the lack of professionalism, procedural knowledge, and empathy displayed by such employees. However, I am outright SICK to my stomach at how much Walmart has and continues to profit off the backs of hard working Americans. ESPECIALLY now that their poor business practices can go unchecked due to CV and the consumer has little to no other retail options.

While millions spiral into poverty due to the developments of 2020, this corporate beast surges ahead plundering billions in profits. Don't be fooled by their corporate public relations propaganda. You will find this corporate MONSTER is quick to point out how they so graciously returned the $12.6 million in gov. Health stimulus funds. Well, that isn't even a drop in the bucket compared to how much they have PROFITED from this great economic scamdemic.

Here's what the company reported for the fiscal third quarter ended Oct. 31: Revenue: $134.7 billion. Walmart's reported net income rose to $5.14 billion from $3.29 billion a year earlier (FY 2019). (That's +1.85 BILLION from 2019) Wal-Mart's grocery sales alone increased 45% or $4,861,000,000 thus securing their number 1 position of the top 8 grocery retailers who have profited BILLIONS whilst small business have been forced to close.

Want to know some more of this caring companies secrets? It's their extensive use of public money. This includes more than $1.2 billion in tax breaks, free land, infrastructure assistance, low-cost financing and outright grants from state and local governments around the country. AND Another report estimates that Walmart and the Walton family?which co-founded the company and still owns a majority share?collectively profit from nearly $7.8 billion per year in other federal subsidies and tax breaks. Just one example of this is the fact that Walmart was is the top four employers of SNAP and Medicaid beneficiaries in every state.

So way to go Walmart. Enjoy the $100 or so dollars you get to keep from my now widowed grandfather who will be going without. Enjoy your billions and corporate kickbacks while the rest of us suffer. All the in the money in the world can't save your souls. #RULES FOR THEE AND NOT FOR WE.

Walmart grocery delivery service is a total disaster! I was supposed to receive my groceries today, December 15, 2021, but they never arrived. I placed my order online on December 14th and chose a delivery time slot of 9am-10am. At around 9:40 am, I received an email notification that my order was delayed. I checked the app and saw that the driver's name was April, and she was only 4 minutes away from my location in Chicopee. However, the driver's location remained the same for over an hour, and every time I checked the GPS status, the estimated time of arrival changed by another 4 minutes.

To my surprise, at noontime, the GPS showed that the driver was in another state, Somers CT, with an ETA of 27 minutes. I couldn't believe it! I tried to cancel my order online, but the app wouldn't let me, even though the email notification said I had that option. The app said I wasn't eligible for canceling my order because it was "Already Out There, for delivery!" What a joke! Why was the driver in another state with my groceries for the last 3 hours, containing milk, cheese, meats, and frozen vegetables?

I contacted the online rep, and I got a call from an associate online. The guy couldn't understand why the driver was in CT, and he said he couldn't find it by GPS at that moment. I told him that I had been keeping screenshots of the times and locations with time on my phone showing when I checked. He tried to call Walmart, but he didn't get an answer. He gave me numbers to call the delivery department and my store location. I called the delivery department, but there was no answer, and I left a pissed-off message with my number. I called the store three times, but no one answered.

It's nearing 2 pm in the afternoon, and there's still no update or text or call. I went back to the app and changed the driver delivery tip from Walmart's suggested $15.00 to $0.00. I also gave one star and chose the "driver didn't show" option as my reason for rating. I double-checked my tip, took a screenshot, and submitted it. Walmart said, "Got it, no tip for April." At this point, the driver was between CT and Spfld, with another ETA of 27 minutes.

I had someone call me back again, and I was told I had to wait 24-48 hours to see if my groceries ever make it before I could get my refund. Are you kidding me? I couldn't cancel my order because it was already in someone else's car driving all over, and I'm supposed to wait until Friday morning to ask for my refund? Where the heck is my food all this time? Is it really in this person's car all day, all tonight, and possibly tomorrow? Or did they lie to me from the beginning, and my food never left the store yet? The app kept saying that April delivered my order, rate the driver, but right below that, it showed that my order was still out somewhere. Seriously?

I will never order groceries again online, and they can keep their "FREE DELIVERY" to themselves because this is a total nightmare! I'm writing this at 9:08 pm, and I still haven't received my food. Thank god I changed the driver's suggestion tip from Walmart to $0.00; otherwise, she would've gotten tipped for absolutely nothing!