Walmart
Reviews and Complaints

Received a direct deposit this afternoon, attempted to pay a very important fee and card was declined. Upon checking account to verify the funds were there the account balance is 0 and can't move any money from vault and there's no history of the direct deposit. I don't appreciate being stolen from and digitally gaslighted. I need my money. I was told that it is being addressed and should be resolved soon and I should check back in an hour. Lies. So I'm out $133 and will likely miss the date to pay a legal fee and and as a result may have to serve jail time and lose wages that I will fully expect compensation for.

Email: [protected]@yahoo.ca

Regarding my online purchases at Walmart on August 3, 2023. Order Number: [protected]. RMA Number: [protected].

I paid $89.32 for my Order by my Royal Bank Account. This Order was NOT DELIVERED to ME. It was left by the delivery person outside of the apartment building where I reside, between the parking lot area and the garbage area (I have photo). The driver did NOT contact me at all (My phone number was stated in the Order) This Order stood outside for more than 6 hours before was found by Superintendent who was cleaning the garbage area. More than a half of my purchases disappeared. The bags of milk left there spilled all over. Please find the details of my conversation with Walmart on Emails. I also have a copy. I also have 3 times phone conversation with Walmart representative. The last one I have conversation with was a woman name Ashia. Her speech with a heavy Indian accent was hardly to understand. On August the 3rd I send Complaint to the Walmart. After my Complaint on August the 5 ft Walmart illegally debited from my Bank Account extra $89.30 what was returned to my Bank Account at the same day. (I Have copy of the Bank Statement). So, what that supposed mean? This way the Walmart lying to me that the money I pay for my grocery was returned to me? Please check the Walmart transaction. What happened is simply beyond belief. Despite Walmart assurance (See the Walmart emails send to me) that the money will be returned to my account with 48 hours, THE MONEY I PAID FOR MY GROCERY HAS NOT BEEN REFUNDED AT ALL. Right now, the Walmart just stopped respond. I am 70 years old and the money I paid for my grocery means a lot on my retirement. I DO NOT deserve to be treated this way.I am NOT asking for any handouts here from Walmart. I am just asking that Walmart take its responsibilities seriously. I am asking You to investigate this matter in details and draw appropriate consequences for those responsible for this situation. Other vise, this case will go to Government, Consumer Alert and Media.

I will appreciate your response

Sincerely

Email: [protected]@yahoo.ca

I quit using Walmart’s grocery delivery service because the shopper (not delivery driver) didn’t put my groceries in plastic bags, they were strewn all over the delivery car’s trunk (see pic). This order cost $223.00. I was very upset because who knew what had been in that trunk? Also meat products could have leaked onto their lining! This was the shopper’s fault and not with the driver, who ONLY delivered my groceries.

After discussing this with a Walmart spokesperson they weren’t shocked that this happened and would NOT confirm this was against company policy and would NOT guarantee it wouldn’t happen again. This is a very poor representation of how their company respects your groceries and values your safekeeping.

I have recently received my Refund in my Walmart Money Card, and have since been using my card for purchase, but i got a situation which i thought was taken care of after submitting my ID for verification the first time it worked, and then i began to think its all okay and did not have any reason to remove all my money from your company i stayed thinking its all okay, but to my surprise i woke up one morning to another notification stating my account have been blocked, well, i don't think your company have any rights to block my account on the grounds that i haven't done anything wrong. i submitted my doc again but to my surprise there haven't been any changes to my account. this is pissing me off and i am contemplating suing green dot.

Reference No [protected] & [protected]. I have gone through Customer Service, Escalation Team and finally a Supervisor. I ordered a pole saw online. The reference numbers above will explain only part of the problem. I have attached photos below. Delivery on the item was late, wrong item (a Brookstone remote was delivered instead of a pole saw) delivered by Fed Ex, who left it in the bushes on the top of my driveway, 150 feet from my front door. I went to the Capilano Mall Walmart customer service to resolve this mixup. Karan, the customer service manager (he has been very helpful) called online customer service call Center and they told me and him, for me to return the incorrect item for a refund and reorder the pole saw. I told them there was a price difference of around $117 to $265 now. The online customer service call Center person (the one who gave me Reference No [protected] to me) told me and Karan that Walmart will likely credit me the difference if I call [protected] but he cannot guarantee this. I did exactly as I was told but after many phone calls to this number this was not resolved and was upgraded to the escalation team. The escalation team rejected my request as per the attached email. I then spoke to Vidya, a supervisor at the call Center but still Walmart won’t credit me the difference. They keep telling me it’s now a 3rd party item and they cannot credit anything.

I did everything right and Walmart did everything wrong. Why am I being penalized for Walmart’s mistakes. I just want what I correctly ordered from Walmart at the price that I ordered it at and not have to pay around $180 extra. The people at the call Center and escalation team did not seem to understand the issue. They initially kept referring it as me returning a damaged item and now want to reorder the same item. I had to explain many times it’s not a damaged item but a wrong item.

I am shocked and disappointed at how Walmart treat their customers. Instead of making things right and making things easy for the customer when Walmart messes up, they dig in their heels and won’t do anything to correct their screw up.

I look forward to your response.

Stephen Chu Liu

Phone: [protected]

Email: stephen.[protected]@gmail.com

I order on line my food cause i have a healthy benifit card well alot of times when i order from walmart some items are missing so i say something and they refund me my money this time i was missing a few things and now they wont refund my money saying im always missing items so now they wont refund my money and they told me i cant use the delivery anymore let see if they take my walmart+ due tomorrow cause i will complain then walmart is a rip off and i been at this for 2 days to get my refund and nothing .is anyone else having issue with food missing when deliverd

Walmart Store 3475 Parkway Village Ct, Winston Salem, NC 27127. On 4/04/2023 I made 2 seperate payments using my UCARD to pay for 6 months of trash pickup. Company name is GFL Located at 1236 Elon Pl. High Point, NC 27263. ph.336.668.3712 It has been 4 months now and payments were never received. I went to Walmart they said they could not do anything about it because I signed the pad. The lady told me that the company was not in the system after I did the transaction and it rejected it, but it still took the money off my UCARD and I have not seen the money back on the card since. I have been trying to get this resolved since the transaction and know one has been able to issue the money back to the card. GFL account name Bonnie Morris Account #[protected]. Donna Davis 168 Ivy Yokeley Rd. Winston Salem, NC 27107. I pay this bill because I live here with my mom from my UCARD.

4/4/2023 11:36 AM Walmart Purchase ($77.49)

Store Details Card Used Benefit Used Amount

3475 PARKWAY VILLAGE CT

WINSTON SALEM, NC 27127

Ending in 8376 Food, OTC and Utility Bill Credit ($77.49)

4/4/2023 11:31 AM Walmart Purchase ($77.49)

Store Details Card Used Benefit Used Amount

3475 PARKWAY VILLAGE CT

WINSTON SALEM, NC 27127

Ending in 8376 Food, OTC and Utility Bill Credit ($77.49)

4/4/2023 11:28 AM Walmart Purchase ($141.50)

I realized that I did not have the whole payment of 2 payments, but $141.50 was still taken from my card that day and never put back towards my UCARD. The money was on there until the customer service person said the transactions did not go through and I used a little for another purchase right after that.

My name Maria Jannuzzi Miotti.526 Village Dr, Tarpon Springs, Fl 34689. Last order of Tuesday 07/25 to be delivered on Thursday 07/27. Changed the delivery schedule ato Wednesday 07/26 at 11:00 A.m, as well as added other products. You charged my pay pall. Got system confirmation. My aggravation is because I was cooking for guests and by 4 O’clock that day, no ordered delivered. I called couple times .One time they confirmed that there was a delay at 4 O’Clock they suggested me to get refund. I am very aggravated because I was forced to ask my guest to stop to buy Olive oil and ground beef for me to finish to cook for them.

I have Publix and Winn-Dixie cluster and for more than 30 years you have been my choice. I would appreciate if you let your corporate office know that I am not the only one complaining about their Website and also of not enough people to answer your telephones. Thank you for your time . Maria

I made a deposit to my Walmart money card and i was trying to get the money out to my mother unfortunately Walmart closed my account, i called them and complained to them and they helped me to unlock it, i was trying to get the money out again, they closed the account. Now they are telling me my information is not visible to them which they are holding my money with. I have all the necessary docs to prove to them i am the owner of the account.

Please help me!

I ordered a dyson vacuum during the first hour! They charged my card but the item never came. After I called to find out when it was coming they said they'd send out a replacement but instead 2 days later they cancelled the order and issued a refund. What a scam! they are advertising items at rock bottom prices but then not sending them out? When I called walmart I was told it was becasue the item is out of stock - however it is still available to order online at a higher price! What a scam!

Purchased 2 packaged pork steaks on Thursday 7/20/23 they were 1/2 frozen, got home put them in the fridge to thaw.. pulled them out Sat 7/23/23 opened the package and whoa… pork starting to rot really stinks… so, took them back to Walmart but couldn’t find receipt.. told the returns clerk that I was not able to find the receipt… but she scanned the item and said.. go and get what ever your getting to replace it and come back here.. so went and got a pack of country style ribs at about the same price.. she says no that won’t work has to be pork steaks, so go back and get the lowest priced pork steaks package 12 $ but the original was 8$ and figured I’d just pay the difference, and then she says No that won’t work has to be the same price.. she says go find one the same price.. I tell her I got the only package closest to the same price, I’ll just pay the difference she says no that won’t work.. so I say to her HERE LET ME FIX IT FOR YOU

And I grab the rotten stinking package and rip it open and dump it on the counter… and say here keep the change and walk out.

hope this email finds you well! My name is amanpreet kaur . My order no is -[protected] . I m facing issue in returning my order . The order i received has its accessories missing . I ordered online a tcl 4k 55” inches on 11 of July . When i received it , i just got a screen , i didn't receive any accessory like remote control , power cord, tv stand and all that stuff. I created a return on 14 of july . I called many a times to customer service agents , almost 10 times . But nobody has shown up to pick it up till now. Its really frustrating for me . Please resolve this issue as soon as possible . Its a really bad experience.

Thank you!

Walmart in La Plata Maryland refuse to answer their phone. I have Bettbeen calling for a week and no one will answer the phones. when you call he main number, the operator does not answer either. This is a problem and you can't even get a Manager on the phone. I have witness the employee playing around and ignore the customers. Even the employees complain about the person who is suppose to answer the phone causing he does not stay at his station.

[protected] (Phone number)

This is a Mangement problem that is being allowed.