Walmart
Reviews and Complaints

I have been a 7 year customer and now for the past week I am getting declines on certain charges that I do MONTHLY. Verizon and a local restaurant AND an ATM. I can not ACCESS my $$$$. I have been declined from paying my cell phone bill with VERIZON 10 times with money in the account. AI you need to fix this. Declined access $200 from an ATM two times. I have been on hold a total of 13 hours in three days. I can not access my money.

Because of ongoing problems related to orders I placed on walmart.com during April of this year I was sent multiple promo codes over several days that totaled $115.00.

I was in and out of the hospital a few times between the end of April through July this year and forgot that these promo codes needed to be used before July 25 2023.

I contacted customer service to request that they be re-issued so I could use them now, but was offered $25.00 instead. ?

I feel that as a longtime LOYAL Walmart customer and.Sams club member I am not asking anything out of line, since I wasn't able to use them before they expired. I am only a few weeks past the expiration, NOT 6 months or more!

PLEASE restore my faith in Walmart and help me with this.

A few transactions were made on my card that I didn't authorize also money from my job didn't even post to the transaction history so I cancelled my card and waiting for a new one to arrive...i need to be reimbursed immediately... There was a $200 purchase made in L.A, there was a purchase for $140 twice in a food lion...I had $131.40 sent from my job and that never made it to the history...this is a big problem...i cancelled my card immediately after finding all this out on 8/15/23 the scams happened on 8/3/23 and 8/4/23 I'm very upset because now i have to make other accommodations for my family...this needs to be resolved quickly.

I often shop walmart online but will seriously try NOT TO again!

One hundred percent of the time they give a false delivery date to make you feel that they will be faster than Amazon and 100% of the time the send me multiple notices on the date of delivery that they are delayed! In my mind this is FRAUDULENT BEHAVIOR as it is to late to complain!

Caveat Emptor ! Suckers beware

Gregory Eleser

Former Customer

I purchased a grill with a defect and returned it the following day. also, that same day I ordered another one and 2 propane tanks. A couple of days later I looked at my bank account. I had a charge for $129, $153, $160.16 and a credit for $129. I had not purchased anything for $160.16. I called customer service and was told it was a hold and would be put back in my account in a few days. Few days past nothing. I called back and was told to check with my bank, my bank stated I needed to contact Walmart. I called again and explained the situation is I was placed on hold while rep stated he would talk to his supervisor. He came back to the phone and said he was told to tell me it should be there by Friday if not call back. Friday came nothing. I waited til Monday to call, and the first rep stated that she sees what I am talking about then proceeded to place me on hold with telling me. she never came back to phone. I called back this rep was completely clueless she said I had to follow up with my bank. I informed her what the bank said she insisted I call the bank. I asked if I could speak with her boss she placed me on hold then came back and said it wasn't possible and to contact my bank kind of rude. Not only am frustrated about the money I'm also frustrated about all the different answers I got. They clearly weren't on the same page. Very, very frustrating.

Letitia Jordan

our merchandisecabo. As an american you think walmart cares... They do not. My $6k us cartier watch along with many other american customers watches went missing. The man working the died of covid and location closed for 8 weeks. Than all the sudden it was gone.

Walmart let people come in and take all the customers watches knowing we were visiting store to try to collect. They did nothing

man dies of covid and the owner family of the watch repair store walk out with all our expensive watches and there response

not our responsibility

do not trust walmart all they want is the money

August 5,2023, about 3:00 PM. There is a Walmart employee who is stealing customers food items right at the checkout. He stole a bag containing gluten free flour (2), one can of baking powder, and a box of mashed potatoes. He picked these items from the other items I put on the counter. This was the 20 items or less check out. He put the items in a bag and sat them under the counter and would not allow me to turn the turntable but rang the other items I was purchasing and handed them to me (two bags - when there should have been three). No, I did not accidently leave then at the store. I did not know what to do, I was in shock that anyone would do that, and right in front of me too! There should be a video of the crook in action. It is a matter of time before said employee does it to someone else, if they haven't already.

I left in the morning to visit my brother in S.C., taking my laptop and card with me and when I got home and logged in, I noticed 22 unknown transaction that were impossible to make with no internet! I tried calling the venders that charged me and they said the transaction came from Miami, Florida! I don't know anyone in Florida! they charged over 1,700 to my account! I don't have that kind of money the balance is negative over 300.

I filed a police report and have to wait 5 days! to get it and send it to green dot corp.

I checked my account, and they still gave my money away knowing full well someone used my info without my knowledge nor my physical card! and still was able to make purchases with my card!

They said until it posts than i can dispute it! so, after they steal all my life savings than I can dispute it. How F,d up is that to do to your clients that use your service?

was Walmart money card hacked or Green Dot Corp! or did they have a data breach and told no one!

We were to have groceries delivered to our home which is in a condo on Aug.10/23 between 1 & 2 oclock. Since the groceries hadn't arrived on time I checked email and it said it had been delivered - this was at about 2:25 So I called [protected] and the person there said to check with our neighbours to see if they had them. Didn't do that! I went to the front door of our building and there they were left just inside the door. The delivery person has to buzz our unit to get into the building which they did not do. We are a senior couple and this is why we have been getting our groceries delivered occasionally. This the first time we have had a problem. We managed to get our groceries to our unit and found that someone had taken the case of Pepsi and the frozen fish had begun to defrost. When I called the 800 number again she started a possible refund for those items. We think the groceries were probably sitting there for about an hour. There would have been no problem if the lazy person who delivered them would have buzz our unit instead of dumping them at the door. The order # was4212344002418. The person who delivered had a $7.18 tip added to our bill and the delivery charge was about $5.25. He didn't deserve the tip and the delivery didn't quite happen. We don't want something like this to happen again so we are leery of using this service again. There other stores that deliver. In all fairness this is not Walmart's fault but who they get to make these deliveries should be checked out better.

I ordered groceries on the 6th of August to be delivered on the 7th between 5pm and 6pm. At about 5:30pm, I received notification that the order was delayed. By 10pm, I knew it would not be delivered, so I contacted customer service. They assured me that it would be delivered the following day (August 8th) between 1pm and 2pm. I received an email stating my delivery was rescheduled. The customer service representative gave me a $10 promotional coupon for my next order.

The next day, I received an email at 5:15am, stating my order had expired and had been canceled. I called up customer service to complain, and they merely repeated that the order had expired. They told me to reorder, and I did, scheduling it for between 6pm and 7pm on the same day. They gave me another $10 promotional coupon.

At 6:30pm, I received another notification that my order was delayed. Yet again, I found myself talking to customer service, who informed me that it was highly unlikely my order would be delivered that evening. I even attempted to contact the store, but NO ONE ANSWERED THE PHONE. So, I was instructed to cancel my order and try to reorder again… which I did. I scheduled it to be delivered between 5pm and 6pm.

At 5:30pm, again, I received notification that my order was delayed. I called customer service yet again, and they reassured me that my order would be delivered that day. They gave me another coupon, this one for $15. Great. Three coupons I can use to NOT get my groceries delivered.

Well, 9:30pm rolled around and still, there was no delivery. I called customer service again. The man told me that Walmart is having issues, currently, with any delivery orders. He apologized profusely and issued me a $50 credit on my order. He said that I wouldn't get my delivery on that night but possibly, I would get it the next day.

My order is still listed as delayed on August 10th. I tried calling the physical store, but no one answered at all. The phone kept ringing and ringing. Even the online customer service couldn't get through to them.

I pay for the online membership specifically for delivery. I don't have a vehicle, and I can't really afford Ubers for shopping.

Received a direct deposit this afternoon, attempted to pay a very important fee and card was declined. Upon checking account to verify the funds were there the account balance is 0 and can't move any money from vault and there's no history of the direct deposit. I don't appreciate being stolen from and digitally gaslighted. I need my money. I was told that it is being addressed and should be resolved soon and I should check back in an hour. Lies. So I'm out $133 and will likely miss the date to pay a legal fee and and as a result may have to serve jail time and lose wages that I will fully expect compensation for.

Email: [protected]@yahoo.ca

Regarding my online purchases at Walmart on August 3, 2023. Order Number: [protected]. RMA Number: [protected].

I paid $89.32 for my Order by my Royal Bank Account. This Order was NOT DELIVERED to ME. It was left by the delivery person outside of the apartment building where I reside, between the parking lot area and the garbage area (I have photo). The driver did NOT contact me at all (My phone number was stated in the Order) This Order stood outside for more than 6 hours before was found by Superintendent who was cleaning the garbage area. More than a half of my purchases disappeared. The bags of milk left there spilled all over. Please find the details of my conversation with Walmart on Emails. I also have a copy. I also have 3 times phone conversation with Walmart representative. The last one I have conversation with was a woman name Ashia. Her speech with a heavy Indian accent was hardly to understand. On August the 3rd I send Complaint to the Walmart. After my Complaint on August the 5 ft Walmart illegally debited from my Bank Account extra $89.30 what was returned to my Bank Account at the same day. (I Have copy of the Bank Statement). So, what that supposed mean? This way the Walmart lying to me that the money I pay for my grocery was returned to me? Please check the Walmart transaction. What happened is simply beyond belief. Despite Walmart assurance (See the Walmart emails send to me) that the money will be returned to my account with 48 hours, THE MONEY I PAID FOR MY GROCERY HAS NOT BEEN REFUNDED AT ALL. Right now, the Walmart just stopped respond. I am 70 years old and the money I paid for my grocery means a lot on my retirement. I DO NOT deserve to be treated this way.I am NOT asking for any handouts here from Walmart. I am just asking that Walmart take its responsibilities seriously. I am asking You to investigate this matter in details and draw appropriate consequences for those responsible for this situation. Other vise, this case will go to Government, Consumer Alert and Media.

I will appreciate your response

Sincerely

Email: [protected]@yahoo.ca

I quit using Walmart’s grocery delivery service because the shopper (not delivery driver) didn’t put my groceries in plastic bags, they were strewn all over the delivery car’s trunk (see pic). This order cost $223.00. I was very upset because who knew what had been in that trunk? Also meat products could have leaked onto their lining! This was the shopper’s fault and not with the driver, who ONLY delivered my groceries.

After discussing this with a Walmart spokesperson they weren’t shocked that this happened and would NOT confirm this was against company policy and would NOT guarantee it wouldn’t happen again. This is a very poor representation of how their company respects your groceries and values your safekeeping.

I have recently received my Refund in my Walmart Money Card, and have since been using my card for purchase, but i got a situation which i thought was taken care of after submitting my ID for verification the first time it worked, and then i began to think its all okay and did not have any reason to remove all my money from your company i stayed thinking its all okay, but to my surprise i woke up one morning to another notification stating my account have been blocked, well, i don't think your company have any rights to block my account on the grounds that i haven't done anything wrong. i submitted my doc again but to my surprise there haven't been any changes to my account. this is pissing me off and i am contemplating suing green dot.