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Walmart Complaints 2761

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8:22 pm EDT
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Walmart Not enough cash registers to check out with

I went to white marsh and hunt valley today 8/22/23 at towson no registor's at all open, had to stand inline at self check, abount 20 people in front of in me. I'am so tired of spening my money than when it's time to leave I have wait in line because there's not enough registor's open, if somethink cain't be done soon i'll take my business. Thank you

Desired outcome: open more registor's

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7:19 pm EDT
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Walmart eyeglasses

I got my glasses at walmart on carolina beach rd in wilmington in march. they were scratched so they fixed them, and they are scratched again. i know i didn't scratch them because i had my original glasses for 17 years and the only reason i got them is because the arm broke off and they didn't have a scratch on them. i need my glasses to read. please help me. my brother got his glasses from walmart and said his did the same thing, he didnt do anything about it and so he went somewhere else and got them.

Desired outcome: REFUND

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9:08 am EDT
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Walmart Walmart plus

I orderd a cat fountain on 08/20/23 I tried the walmart plus on the free 30 day trial. The next time I check my bank online there was one hundred andfie dollars and ninty five cents taken out with out my permission. That is not a thirty day free trial! I want that moneyi buy back! I have been a good customer for a long time! I want that money back, my wife and are on ssa, we can't afford to have our money taken for no reason! If you expect to keep me as a cutomeryou will give it back! If not, I will not buy in store or online from you again. There is no reason to continue doing business with a company that defrauds you. I will take the actions needed to solve this and will not deal with walmart again!

Desired outcome: refund the money you took from me or I will take further action against.You will also lose my buisness permamently!!!!!!!!!!!!

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1:50 pm EDT
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Dear Complaints Board, I am writing to express my dissatisfaction with the service I received at the Wal-mart store located at Queensborough, New Westminster, BC. On August 20, 2023, I tried to use a gift card to purchase an Xbox Live Gold pass, which is a pass for an online service, not a gift card. However, the manager of the store refused to accept my...

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7:04 pm EDT
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Starting on August 17th 2023 my card started declining transactions. The morning of August 17th my card worked for a purchase at Casey's General Store everything else has been declined since. This is happening to hundreds of people right now, and not just myself. Some this has been going on since August 1st 2023. I called the first time on August 18th at...

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10:37 pm EDT

Walmart Walmar Money Card

I have been a 7 year customer and now for the past week I am getting declines on certain charges that I do MONTHLY. Verizon and a local restaurant AND an ATM. I can not ACCESS my $$$$. I have been declined from paying my cell phone bill with VERIZON 10 times with money in the account. AI you need to fix this. Declined access $200 from an ATM two times. I have been on hold a total of 13 hours in three days. I can not access my money.

Desired outcome: I want my purchases to be accepted and to have ACCESS to my MONEY!!!!

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2:32 pm EDT

Walmart Customer service promo codes

Because of ongoing problems related to orders I placed on walmart.com during April of this year I was sent multiple promo codes over several days that totaled $115.00.

I was in and out of the hospital a few times between the end of April through July this year and forgot that these promo codes needed to be used before July 25 2023.

I contacted customer service to request that they be re-issued so I could use them now, but was offered $25.00 instead. ?

I feel that as a longtime LOYAL Walmart customer and.Sams club member I am not asking anything out of line, since I wasn't able to use them before they expired. I am only a few weeks past the expiration, NOT 6 months or more!

PLEASE restore my faith in Walmart and help me with this.

Desired outcome: Issue new codes or combine into one code and I promise it will be used in time.

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1:23 pm EDT
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Walmart Card fraud

A few transactions were made on my card that I didn't authorize also money from my job didn't even post to the transaction history so I cancelled my card and waiting for a new one to arrive...i need to be reimbursed immediately... There was a $200 purchase made in L.A, there was a purchase for $140 twice in a food lion...I had $131.40 sent from my job and that never made it to the history...this is a big problem...i cancelled my card immediately after finding all this out on 8/15/23 the scams happened on 8/3/23 and 8/4/23 I'm very upset because now i have to make other accommodations for my family...this needs to be resolved quickly.

Desired outcome: To have my money restored

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Update by Chanthone
Aug 18, 2023 4:49 am EDT

No it's the prepaid visa cards, owned by GREEN DOT BANK in Ohio...I'm fully aware of my card type and who the company is I just need my funds restored because I have 3 kids and nooooo money...I work to provide for me and my family, not CROOKS THIEVES and SCAMMERS!

Update by Chanthone
Aug 17, 2023 1:31 pm EDT

I was scammed to the fullest between 8/3-4/2023. I have purchases that I did not authorize on my account...I had to cancel my card after realizing this on 8/15/2023. Unauthorized purchased are as follows: $200 in L.A, $140 x2 in a food lion, $131.40 from my job that never even posted to the transaction history...there may be a couple more but these I'm very certain of... I'd like to remain with Walmart services, I've had my card for years now and I just need to have this resolved quickly please.

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9:11 am EDT
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On 08/16/2023 T 4:15 m my husband went to this store locate at 3030 N Main T Hope Mills NC 28348 to get a tire fixed (nail) and oil changed. He told there was no one waiting, and he would be next, after the car that was having its oil changed at that time. One gentleman did go ahead and plug the tire. After over an hour of waiting they finally finished up...

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11:05 pm EDT
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I took my car in for a simple oil change and they drained my transmission fluid it was a sealed unit no one can check it accept the dealership then failed to tell me and put the wrong transmission fluid and now my car has been at the dealership for a month and since you all did that it broke my life time warranty I have a rental car I can't afford and a...

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10:42 am EDT

Walmart Online Ordering

I often shop walmart online but will seriously try NOT TO again!

One hundred percent of the time they give a false delivery date to make you feel that they will be faster than Amazon and 100% of the time the send me multiple notices on the date of delivery that they are delayed! In my mind this is FRAUDULENT BEHAVIOR as it is to late to complain!

Caveat Emptor ! Suckers beware

Gregory Eleser

Former Customer

Desired outcome: Stop the FRAUD!

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9:33 pm EDT

Walmart This complaint concerns online orders [protected] and 200011194202609.

I purchased a grill with a defect and returned it the following day. also, that same day I ordered another one and 2 propane tanks. A couple of days later I looked at my bank account. I had a charge for $129, $153, $160.16 and a credit for $129. I had not purchased anything for $160.16. I called customer service and was told it was a hold and would be put back in my account in a few days. Few days past nothing. I called back and was told to check with my bank, my bank stated I needed to contact Walmart. I called again and explained the situation is I was placed on hold while rep stated he would talk to his supervisor. He came back to the phone and said he was told to tell me it should be there by Friday if not call back. Friday came nothing. I waited til Monday to call, and the first rep stated that she sees what I am talking about then proceeded to place me on hold with telling me. she never came back to phone. I called back this rep was completely clueless she said I had to follow up with my bank. I informed her what the bank said she insisted I call the bank. I asked if I could speak with her boss she placed me on hold then came back and said it wasn't possible and to contact my bank kind of rude. Not only am frustrated about the money I'm also frustrated about all the different answers I got. They clearly weren't on the same page. Very, very frustrating.

Letitia Jordan

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Aug 15, 2023 7:49 am EDT
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out of curiosity you said you purchased 2 propane tanks right? do you happen to know what they charge for the tanks?

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6:01 am EDT
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I bought a couple of items yesterday and I changed my mind on the purchase. I brought two items which I paid for using my Debit card. The items were not opened they were in perfect condition, I just changed my mind. It was close to closing time, when I got to the counter. I gave the items with my proof of purchase. She processed the transaction as a...

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8:06 pm EDT

Walmart Independent store operator/iso watch repair

our merchandisecabo. As an american you think walmart cares... They do not. My $6k us cartier watch along with many other american customers watches went missing. The man working the died of covid and location closed for 8 weeks. Than all the sudden it was gone.

Walmart let people come in and take all the customers watches knowing we were visiting store to try to collect. They did nothing

man dies of covid and the owner family of the watch repair store walk out with all our expensive watches and there response

not our responsibility

do not trust walmart all they want is the money

Desired outcome: MY WATCH OR THE $6K BACK FROM THE PEOPLE WHO WALKED OUT WITH IT BUT WALMART WILL NOT GIVE ME ANY INFORMATION ABOUT WHO PAID THEM OR WHO CLOSED DOWN STORE IN MIDDLE OF THE NIGHT

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5:05 pm EDT
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Walmart Walmart Employee, Raeford Rd Superstore/Gillis Hill. Fayetteville, NC 28314

August 5,2023, about 3:00 PM. There is a Walmart employee who is stealing customers food items right at the checkout. He stole a bag containing gluten free flour (2), one can of baking powder, and a box of mashed potatoes. He picked these items from the other items I put on the counter. This was the 20 items or less check out. He put the items in a bag and sat them under the counter and would not allow me to turn the turntable but rang the other items I was purchasing and handed them to me (two bags - when there should have been three). No, I did not accidently leave then at the store. I did not know what to do, I was in shock that anyone would do that, and right in front of me too! There should be a video of the crook in action. It is a matter of time before said employee does it to someone else, if they haven't already.

Desired outcome: Someone needs to be fired...

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Update by Patricia Lecroy
Aug 14, 2023 3:32 pm EDT

Nothing was left in my JEEP. The [censored] put my items on the floor AFTER I tried to get them off the turntable. NO, I am not a very young child. When people who are supposed to be checking you out treat you like dirt and steal your goods, this is what you do: YOU NEVER SHOP THERE AGAIN, NOT EVER, AND YOU WARN ALL THE PEOPLE YOU KNOW AS WELL...That particular store is slated to be closed down soon anyway - because there is too much crime. Good luck to you!

Update by Patricia Lecroy
Aug 13, 2023 6:29 pm EDT

You are crazy and one of the many reasons why I did not report this theft sooner. I caught ahold of the turntable to try to take my items off, but he was stronger than me and would not allow me to turn it. Congratulations of being the jerk of the day - you win the grand prize.

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8:45 am EDT
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The Port Orange Supercenter Walmart on Dunlawton is a ridiculous store. First of all they never have anything stocked on the shelves even though they are constantly in the way of shoppers. The employees that are shopping for people are rude blocking lanes from the customers or nearly running you down with the carts. But worst of all they treat everyone like...

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4:23 pm EDT
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Walmart The hackers used my card even though I had it in my possession! How can they do that! Inside job?

I left in the morning to visit my brother in S.C., taking my laptop and card with me and when I got home and logged in, I noticed 22 unknown transaction that were impossible to make with no internet! I tried calling the venders that charged me and they said the transaction came from Miami, Florida! I don't know anyone in Florida! they charged over 1,700 to my account! I don't have that kind of money the balance is negative over 300.

I filed a police report and have to wait 5 days! to get it and send it to green dot corp.

I checked my account, and they still gave my money away knowing full well someone used my info without my knowledge nor my physical card! and still was able to make purchases with my card!

They said until it posts than i can dispute it! so, after they steal all my life savings than I can dispute it. How F,d up is that to do to your clients that use your service?

was Walmart money card hacked or Green Dot Corp! or did they have a data breach and told no one!

Desired outcome: my money put back in my account and the thieves arrested!better protection! Walmart money card should freeze the transaction's immediately upon the notice of fraudulent charges to any compromised account before the money is stolen!

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4:54 pm EDT
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Walmart Home grocery delivery

We were to have groceries delivered to our home which is in a condo on Aug.10/23 between 1 & 2 oclock. Since the groceries hadn't arrived on time I checked email and it said it had been delivered - this was at about 2:25 So I called [protected] and the person there said to check with our neighbours to see if they had them. Didn't do that! I went to the front door of our building and there they were left just inside the door. The delivery person has to buzz our unit to get into the building which they did not do. We are a senior couple and this is why we have been getting our groceries delivered occasionally. This the first time we have had a problem. We managed to get our groceries to our unit and found that someone had taken the case of Pepsi and the frozen fish had begun to defrost. When I called the 800 number again she started a possible refund for those items. We think the groceries were probably sitting there for about an hour. There would have been no problem if the lazy person who delivered them would have buzz our unit instead of dumping them at the door. The order # was4212344002418. The person who delivered had a $7.18 tip added to our bill and the delivery charge was about $5.25. He didn't deserve the tip and the delivery didn't quite happen. We don't want something like this to happen again so we are leery of using this service again. There other stores that deliver. In all fairness this is not Walmart's fault but who they get to make these deliveries should be checked out better.

Desired outcome: I think the delivery person should not be allowed to continue making deliveries for Walmart. I would like a response just so that I know someone is aware of this problem

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2:41 pm EDT
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I have received rotten mangos a few times already in my delivery or my pick up orders . this last time I actually ate some before realizing it was bad as I got sick and reported this to corporate I also went to store with my rotten mangos i then explained to customers service rep and pretty much tells me well you can't get refund but you can go exchange for...

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1:41 pm EDT
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Walmart At this point, I am already needing to go to a store (and it won't be Walmart).

I ordered groceries on the 6th of August to be delivered on the 7th between 5pm and 6pm. At about 5:30pm, I received notification that the order was delayed. By 10pm, I knew it would not be delivered, so I contacted customer service. They assured me that it would be delivered the following day (August 8th) between 1pm and 2pm. I received an email stating my delivery was rescheduled. The customer service representative gave me a $10 promotional coupon for my next order.

The next day, I received an email at 5:15am, stating my order had expired and had been canceled. I called up customer service to complain, and they merely repeated that the order had expired. They told me to reorder, and I did, scheduling it for between 6pm and 7pm on the same day. They gave me another $10 promotional coupon.

At 6:30pm, I received another notification that my order was delayed. Yet again, I found myself talking to customer service, who informed me that it was highly unlikely my order would be delivered that evening. I even attempted to contact the store, but NO ONE ANSWERED THE PHONE. So, I was instructed to cancel my order and try to reorder again… which I did. I scheduled it to be delivered between 5pm and 6pm.

At 5:30pm, again, I received notification that my order was delayed. I called customer service yet again, and they reassured me that my order would be delivered that day. They gave me another coupon, this one for $15. Great. Three coupons I can use to NOT get my groceries delivered.

Well, 9:30pm rolled around and still, there was no delivery. I called customer service again. The man told me that Walmart is having issues, currently, with any delivery orders. He apologized profusely and issued me a $50 credit on my order. He said that I wouldn't get my delivery on that night but possibly, I would get it the next day.

My order is still listed as delayed on August 10th. I tried calling the physical store, but no one answered at all. The phone kept ringing and ringing. Even the online customer service couldn't get through to them.

I pay for the online membership specifically for delivery. I don't have a vehicle, and I can't really afford Ubers for shopping.

Desired outcome: I would simply like to stop my membership and get a full refund for this month's charge.

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About Walmart

Screenshot Walmart
Walmart is a multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores. The company was founded in 1962 by Sam Walton and has since grown to become one of the largest retailers in the world. Walmart's headquarters are located in Bentonville, Arkansas, and the company has over 11,000 stores in 27 countries worldwide.

Walmart is known for its low prices and wide selection of products. The company offers a variety of goods, including groceries, clothing, electronics, home goods, and more. Walmart's online store, walmart.com, allows customers to shop for products from the comfort of their own homes and have them delivered directly to their doorstep.

In addition to its retail operations, Walmart is also involved in a number of philanthropic efforts. The company has donated millions of dollars to various charitable organizations and has launched initiatives to support education, hunger relief, and sustainability.

Walmart has faced criticism in the past for its labor practices and impact on small businesses. However, the company has taken steps to improve its image and has implemented policies to increase wages and benefits for its employees.

Overall, Walmart is a major player in the retail industry and continues to expand its reach both in-store and online. With its focus on low prices and customer convenience, the company is likely to remain a popular shopping destination for years to come.
How to file a complaint about Walmart?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or store cleanliness. Be sure to mention:

  • The specific location or online service of Walmart involved.
  • Descriptions of the product or service that led to the complaint.
  • The date and time of the incident or issue.
  • Any conversations or interactions with Walmart employees.
  • Steps you have taken to resolve the issue, including any communication with Walmart customer service.
  • The response or lack thereof from Walmart regarding your complaint.
  • How the issue has personally affected you, such as inconvenience, financial loss, or distress.

5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information such as credit card numbers or social security numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Walmart, whether it be a refund, exchange, apology, or other actions.

7. Review before submission: Carefully review your complaint for clarity, spelling, and accuracy. Ensure all the information provided is complete and reflects the issue truthfully without exaggeration or false claims.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all required fields and that your contact information is correct in case you are contacted for further information.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive comments from other users or even a reply from Walmart addressing your concerns.

Overview of Walmart complaint handling

Walmart reviews first appeared on Complaints Board on Jul 20, 2006. The latest review Ordering online was posted on Dec 22, 2024. The latest complaint SCO host was resolved on Jun 13, 2023. Walmart has an average consumer rating of 2 stars from 8347 reviews. Walmart has resolved 755 complaints.
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  1. Walmart Contacts

  2. Walmart phone numbers
    +1 (800) 966-6546
    +1 (800) 966-6546
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    Customer Service
    +1 (800) 925-6278
    +1 (800) 925-6278
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    Customer Service
    +1 (866) 925-2432
    +1 (866) 925-2432
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    +1 (877) 937-4098
    +1 (877) 937-4098
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  3. Walmart emails
  4. Walmart address
    850 Cherry Avenue, San Bruno, Florida, 94066, United States
  5. Walmart social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 22, 2024
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Walmart Category
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