Walmart
Reviews and Complaints

why do you have pokemon cards behind the counter and you have to ask to get them instead of having them with the baseball and hockey cards and other cards, that and Yughio cards and the same is with BeyBlade because sometimes you have to wait in line for them and you cant buy them without waiting for someone to help you and then they tell you not to open the package till you leave the store.

at a one day electronics sale. after standing in line for a laptop, a asst. manager came around to everyone in line, counting us and stopped at the woman behind me, saying that she was the last. when we got up to pay for ours the same asst. manager came back up to the same woman and started asking her a bunch of questions about how long she had been there, that she was going to sell the lap top to another customer that hadnt been in line at all.

i felt she was getting miss treated so i asked for a manager and pulled out cell phone to video tape the event. as soon as i pick up my cell phone and opened it, the asst. manager i was talking to started gettig very angry asking me if i had taped her and that she was calling the cops. she then following me out the store, called the cops, had me treated like trash in front of everyone and banned me from the store. but the woman did get her laptop, thank goodness for she is a elementry school teacher.

the asst. manager took all the attention off of her wrong doing and acted like i was a criminal, i asked the cops and store manager to review the store video tapes and if i had one, mine also to prove i hadnt done anything wrong, but the store manager nor local city cops wanted to hear my side or other witnesses around us. i do have contact info for the witnesses. also i never recorded anything just opened my cell phone and looked through it.

i spoke to the teacher later, she said she wouldnt have got the laptop if i hadnt done what i did, she thanked me and offered her support for what had happened. and said she would never go back there again! neither will I! made me feel degraded, embarressed, blood persusre shot thru the roof. i felt like i was haven a stroke, talked to me like i was nothing when i hadnt done anything wrong but take up for a school teacher. please what can be done?

Today is November 6, 2009, the day after my son's birthday. I went in the Germantown, MD Walmart tonight to purchase a Playstation 3 game for my son’s birthday. I purchased what I thought to be a NBA 2K 10 game costing me $63.56. Once my son got in the car he took a picture of the case to email to his friends. Then he immediately opens the game and found a Magnavox CV-R CD in the case. I immediately made a u-turn on Father Hurley and went back to Wal-Mart. I went back to the electronics area and ask for a manager. John Naimi (electronics Asst. Manager) came to the register. I explained that I just left the store 5 minutes ago and that when my son open the game we found a boot leg cd in the case. His first response was since you opened it I can't replace it and that I need to call the manufacturer of the game. I ask for another manager and he stated he was it. He gave me his card and left the area. I went home and called the manufacturer and spoke to a representative for 2K games and he referred me back to the store. So I called back to the Wal-Mart and ask for the regional manager’s name and John gave me the name Tim Middleton. However he gave me an incorrect number. I feel that he was racially profiling me and giving the run a round. John Naimi offered to look at the security system to see if the game was sealed when I bought it. This made no sense seeing how I tried to hand him my receipt that showed that I was just in the store and I had my daughter retrieve the rapper from the car. I spend a lot of money in Wal-Mart for my family as well as my job as well as my husband, who obtains a Walmart credit card. Therefore I don't appreciate being treated like this. This was very upsetting to me and heart breaking to my son because I'm out of $63.00 and my son is out of a game he intended on playing tonight. However, he’s forced to wait until I can get this matter resolved. Walmart's moto is customer service which John Naimi clearly didn't even attempt to uphold this moto as well as act like he cared a little about my concerns. He didn't look at my receipt or the game I purchased from his department. I didn't go in asking for my money back I just wanted what was rightfully mine, the $63.00 game I attempted to purchase for my son.

I have been to walmart plenty of times to cash my payroll check and this particular time i go to cash my check they tell me they can't cash it and give me a piece a paper with a toll free number to call to explain why. I call the toll free number and the response that they give me was garbage that i didn't understand stating they were trying to protect my identity from fraud and because of some pattern i didn't have to idea what they were saying, it is a payroll check from the state of illinois don't understand this explanation at all, things like this make you want to stop spending your hard earn money with walmart and i have a bank account but the bank was closed and i needed cash right then not the follow day what a big inconvenience for me and my family.

I was sent a free $500 walmart gift card offer. I had to purchase of subscribe to two different offers and then I would be sent the free gift card. I completed the two offers, used a visa card to pay... then when i went to proceede, the screen kept telling me to return to page 2. It wanted me to start all over and repay for a bunch of stuff. I still never received my $500 gift card to walmart. What a scam.

Monday November 2nd, 09 at about 6 pm. I drove into the tire, oil change department to get a battery changed on my car. I had my car engine on while the store personnel checked the availability of the battery. After a few minutes, I was told to pick up the car in 15 minutes. I came back 15 mins later and was not told till 10 min after that the store did not have the battery, and "We can't get your car to started". That was not the worst part. NO ONE in that department had any suggestion (RED FLAG- No thinking process). I asked one of the crews to call stores in the area to see who has it. I was told that one of the nearest stores is only one exit away (using freeway). The problem is I do not live in Murrieta, and I do not have friend or family who can come and help me. The store manager repeatedly asked me "Do you have friend or family who can pick the battery up for you?" after I said twice "No, I came from a different town" They all walked away from me. I, then, stopped them and said "Can you give me a direction to the nearest store that has the battery" The store manager said "It is only one exit from us on this freeway. You need to call someone to pick it up. How are you going to the store"They all looked at me and walked away. I walked out the store and told the crew I met that I will be back before 8pm because that is the closing hour. It was 6.55 pm at that time. I half run and half walked for 30 mins and finally got to Autozone in Murrieta. With mild out of breath and a little shaking, I asked the store clerk to please give me the battery as fast as you can because I had to get the battery to Walmart before 8 pm by foot. Chris, the other store worker said You walked from Walmart? I can give you a ride and change the battery for you The other store clerk immediately agreed. Both of them quickly got all the tools Chris needed to change the battery. Chris drove me in his personal car to Walmart and changed the battery for me. When we got to Walmart at about 7.40 pm, my car was moved and parked out of the store; none of the Walmart crews came to ask if I needed help changing the battery. They did not see Chris. The worst part of that night was I was approached by a guy to try to get me in his car while I was walking. I was so thankful that the guy gave up and drove away and was really appreciate on how Autozone trains their employees. I was stressed out and scared at the time and still cant really tell what level of and what kind of mentality Walmart employees (may be at that store) that night have.

The card was easy to buy as a gift card that was marketed as usuable anywhere Visa is accepted To activate this card was a big pain and took almost two hours of repeating and repeating and repeating the information requested. I tried both the computer and the phone number listed and neither worked. I finally got it registered by phone on the fourth try. I also was told that the first deduction of the monthly fee would be made May 17, just 10 days after activation. There was a fee of $3.00 just to buy the darn thing.

There are many fees listed for the use of this card that are not usual on a gift card. I will never, never purchase a Visa gift card through Walmart and I will also tell everybody within hearing distance.

This is the 3rd time I rent a movie from the red box at walmart and the dvd skips or pauses its the most annoying thing when ur setting down trying to watch a movie and it keeps skipping I was realy disapointed and upset to see that it happend to me again!

Cashier(Miriam) not speaking very good English and not noting products in shopping card that required hand-scanning. Then not understanding customer wished check made out for $20.00 over purchase amount and customer having to write out two checks to cover purchases(3 bags of softener salt) plus initial purchases. Then not requiring signature on 2nd check. Customer had to go to Customer service manager-she was to busy and had another employee open register tohave check signed. Then report of this was called into store management. Manager Joan then attempted to placate customer with %10.00 gas card as situation of customer living 50 miles away and did not have gas-station(Wal-mart) access and long distance call involved. After telling customer would send gift card instead and taking name and address stated card would be sent that day. Two days later customer still hadn't received card--talked with manager Todd again was told gift card was to be sent immediately and should be there on saturday. No Card. Called again and was "placated: with a $20.00 off. Cards-no apology note or explanation in envelope. Customer's name mispelled on both envelopes and both envelopes addressed (identically) after customers name was spelled not once but three times! Calls to 1-800-Wal-mart were answered and treated (seemed) with as much indifference. Gift cards didn't mean a "damn" thing but the "insult" of inattention to the details of the customers suggests that this store and its operation needs much training in customer service! Especially in attention to details such as a customers name.

A lady from the Phillippines called me to say I was overdue with
a payment. I checked and saw my last payment in the amount
of $200.00 was paid on 10/22/2009. She said she didn't see it.

After much ado I paid another $200.00 via phone giving her
my routing number and checking account number. This was
yesterday, October 29th.

Just now I checked my Walmart account and see yesterday's
payment has not been credited.

HELP ! What's going on?

Lucy Ackland
Boyne City, MI
Walmart Discover card #[protected]

First of all we have to son's in iraq and spend a lot of money in your store. I had purchased some graham crackers pie crust to do ndividual pie to send to the troops, I noticed when ready to bake yesterday they were outdated, so I went toyour store and was very rudely told that without a receipt I was unable to make an exchage so I told them to keep it an outdated possible bad food item that could made any soldier ill is not what I wanted. This is the rudest thing I have ever heard of, of course I am not predejuice but many others were getting refunds on all sorts of expensive electronics and I am stund. I intend to tell all my friends that are purcahsing for our troops that are protecting this counrty and the right for your eployee to even have a job to not shop there as I as an american have the right to be treated with as much respect as another and my husband up to this day spends hundreds a week supporing troops and buying from your store. I am highly offended and who by the way saves a grocery receipt.

I work as a 2nd shift ICS/Unloader at store in Everett WA, WalMart is extremely cheap and stingy on pay for thier associates in comparison to the work we do. Despite being the most physically demanding job in the store and the fact that they keep adding more and more tasks and responsibilities to our shift the pay is lame at best only 40 cents over minimum wedge. Also they have been testing new procedures in our store in which our shift is responsible to complete additional tasks and having us work faster to unload the GM trucks so we can assist 3rd shift in the tasks they are supposed to finish.
Now I transfered from another store and they didnt have nearly as many additional responsibilities to worry about, it was unloading the trucks, taking the merchandise to the floor, separating, break packs, maby a carryout or two and cleaning up after; as opposed to Unloading trucks, zoneing departments, mixing paint, carryouts, picks, bin audits, bin dumps, trailer listing, assisting night stock, downstacking remix pallets, breakpacks, processing apperal, cleaning up and organizing the receiving area.
I think that with more physical and mental stress and responsibility should come more pay, asif the pay wasnt already crappy for the original tasks we are supposed to have my store keeps adding more and more without any increase in pay. I wouldnt reccomend working as a 2nd shift ICS/Unloader unless you want to spend your first 3-6 hours+(even more during holidays) sweating, twisting, acheing and bending while unloading [protected] peice trucks, pulling pallets up to 2665lbs with ### half broken jacks while Managment sits there yelling FASTER! FASTER!, only to have tons more ### to do after your main objective is complete. All for half-assed pay.

I have not had netscape for 2 years but they have no problem taking the monthly fee out of
My account every month! Their web site of coarse does not have any phone numbers so one
Can contact them... What a scam! The first thing that comes to mind is "class action suit"
I have seen several complaints about this and I think something should be done about it!

My family and I had an extremely lousey experience at this Walmart. The deli had an employee by the name of Dentay working who didn't care to recongize anyone waiting for help and then I had a cashier have a problem with keying in the wrong amount of cash I gave her and then not giving me the correct amount back after adding it on my receipt. I went to the service desk which the young lady told me she couldn't help me? They had the slowest and most laziest employees in this store and I would never visit this Walmart again. We talked with the assistant Manager and expained to her the issues and told her she couldn't fix a problem she knew nothing about until was told. I think the man in the deli was out in space...how sad that you can't find good help in those parts.

I was at walmart on Craig Rd with my 2 year old daughter 18 year old step son his girlfriend 17 and her little sister 15 and a family friend 18. We have been out and about shopping since 9am at various stores. We spent over a hour walking around walmart. I got a few food items as well as toys for my girls and clothes. All the registers were filled with long lines as usual and the jewerly counter associate got my attention and said she could ring me up. I pulled what I thought was everything out of the cart and paid for them. I handed my step son my wallet and told him I had to use the restroom and would meet them at the car. While in the restroom I heard his girlfriend say hurry up so I came out to wash my hands and call my boyfriend. As I was pulling my phone out of my pocket a male grabbed my biecep and said give me your F*&^%ing phone B*&^% and slammed me into the wall. I started screaming get your hand off me someone help me so my friend tried coming in he pushed her back. I had no idea who he was and kept screming for him to let me go . I was terrified. He grabbed my other arm and drug me out of the restroom. My daughter was behind him as he was dragging me and pulling me and lifting me off the ground revealing my body to others in the store she was crying and screaming No My Mommy. Once he dropped me to the ground and I tried crawling away he then said get the F*&^% up and he had me in front of a small door he opened it and threw me to the floor. I was in tears and hurting very badly. Everyone that was with me came in to. The EMTS came ans advised me to seek medical attention at the hospital but I refused to leave my daughter. They called the police and I was arressted on Burglery. I go to court next week and am trying to find an attorney to represent me to go after walmart for assualt and battery. I am a single mother of 2 and scared the justice will not be prevailed for me. What Walmart did was un just and has caused my daughter night terriors and myself anxiety. I will write back once I am done with court to share with the people what the outcome is.