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Walmart Complaints 2761

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10:49 pm EDT
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Walmart Walmart store scanning twice

On 23th of May 2022, the Walmart store on Georgia Avenue Washington DC scanned twice the same item (see the receipt) and charged me twice.

I recognized this scanning error when I got home. I called the store many times but I wasn't able to reach out to an associate. I also called the customer service, but they told me to call the store.

I would like to receive a refund for this item.

Desired outcome: Refund

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4:49 pm EDT

Walmart Many items on Walmart shelves do not have the price listed correctly or at all.

Most Walmarts that I visit no longer correctly display prices of the items, if at all.

At checkout, the item price is not cleaerly visible to the customer checking out. All of the self pricecheck locations, that use to be located throughout the store are no longer available. You have to be very careful to keep from being overcharged at Walmart. I do more shopping at Target these days because of this, however there are several Walmarts closer than the nearest Target that I wish I could trust.

Desired outcome: Can this be corrected?

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Valley, US
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May 30, 2022 5:42 pm EDT
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I agree also as this is a problem in many Walmarts. It appears Walmart believes that we will simply trust them and pay any price simply because it is available on the shelf. It appears also that they are also taking advantage of supply chain shortages to their favor. How easy is it to intentionally not fill empty skews of an item that they only make 20% profit on so that you are forced to buy another say brand name that they can make 30% profit on. The consumer has no clue the games they are playing in the background to manipulate higher margins. See or search for my proof on Walmart gouging, Walmart complaints #2156 on this website that is about Stevia with an over 120% price increase simply by eliminating larger pack size on the shelf but still available online.

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1:00 pm EDT

Walmart Marketside Classic Iceberg Salad

I have been purchasing this salad for over a year. The only problem I've had is with the amount of RED CABBAGE. They just can't seem to measure how much is in a 1 lb. bag. Sometimes the amount is just right. Sometimes the amount is way too much which detracts from the flavor and enjoyment. And sometimes there is so little that it is hard to see, and it doesn't make as good a flavor in the mix. I like the product. I just wish they could figure out a way to resoulve this problem.

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2:11 am EDT
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Walmart Loss Prevention/Security

May 18,2022 at 13:49Approached while leaving there were a group of employees gathered at the first exit, shaking personal body parts, chatting, not working . I was racially profiled, the only person of color thatwas approached Once I gave the receipt he immediately say that I had items in my bags I didn't pay for; watching me from a camera. Maybe the register did not catch the scan as I scanned it ;if so;that I didn't intentionally not pay. I thought I scanned all my items. I was asked to go to a room, in which a female comes, both searched my bags; $200 of paid groceries I was then told 2have seat, take off mask& that if the items were over$25 action takes place, if not I could pay 4the items. not understand why the express lanes are 4certain amount of items it should state it where customer can see it or all the workers that were gathered at the first door exit that were shaking personal body parts for all to see, not working nor being professional workers should've been directing/suggesting customers 2lanes. It wasn't my fault the scanner didn't scan the items. been a DC Resident over 60 years, Ward 5 over 10 years & never have I encountered this type of behavior out of Walmart. I've seen/heard some drama, including incidents somewhat like this to elders in the community. I do not feel comfortable nor safe with being told take off my mask in your store under no circumstances, especially now due to covid, handing over my ID, Picture taken non-explanation, nor workers going through my paid/bagged items I would greatly appreciate looking into this incident &following up.

Desired outcome: apology, $200 gift card being coerce to put items back/late for work, a email/link to upload my proof, no photo no racial profile

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12:15 pm EDT

Walmart Vtech phones

I had acquired 2 vtech phones prior to my latest purchase. I was trying to add more phones to my existing ones. I purchased two more phones from my local Walmart on May 9, 2022. I tried to make the phones work and even called for assistance from vtech with no success. I then returned to Walmart on May 17, 2022, to do some shopping and return the phones. One phone was able to be returned cs6114, but the other one cs6124 would not be acceptable as returnable. The time frame of the exchange was only 8 days. I do not understand why one was returnable and not the other. The store manager that I talked to twice was not able to explain why. I called vtech and inquired and was told it was Walmart that needed to solve this problem. The bottom of the receipt states that wireless phones may be returned within 14 days.

Desired outcome: I would like the refund I expected. Plus, I purchased a 2-year warranty plan for this item.

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12:27 pm EDT

Walmart Online order

I ordered a Worx trimmer edger from Walmart.com and the package said it was delivered on 18 April 2022 but it wasn’t because I have 2 cameras in my front yard. I got in touch with Walmart customer service 1800 number and they said that they will get in touch with the seller. The seller said that they will refund my money back to my account but I never received it. I keep getting in touch with them but they keep telling me the same thing. The seller is called nvrenchufang and it says that it’s out of china. This is the second time that Walmart has taken my money because I bought a $500.00 gift card in the store and the card would let me register it or make any charges on it. I called the number on the back of the card and they said that will close the card and refund my money in about 2 weeks.. I bought the card 3 January 2022 and I have dealing with trying to get my money back every since. I have sent them my receipt and a copy of my card every few weeks and they tell me the same thing. I have been hang up on several times and told that that have the wrong information. I think that Walmart should take some responsibility in the matter and give their customers back their money if they chose to deal with these people. Walmart is the one collected my money, so Walmart should be the one to give it back. Nobody has that kind to money to give away and walmart did get the money or a portion of it. These are suppose to be a multi billion dollar companies but they still take people hard earned money. Every time someone takes my money ordering through walmart they get taken through the ringer. I paid @106.00 for the trimmer too so that’s over $600.00 they have stole from me and probably numerous other customers.

Desired outcome: All I want from them is that the take responsibility and give me and other customers back their hard earned money. I don’t have a receipt for trimmer since it was bought online but order number is [protected]

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12:33 am EDT

Walmart Broken motorized carts

Walmart #303 in Holly Springs, MS. I have counted 8 carts at this Walmart. Today, 4 of them had "Out of Order" signs on them, plus there is one by the exit door that has been out of order for well over a year (and everybody in town knows it). There was another one that was not charged up. A nice gentleman went out to the parking lot to bring in a cart for me, but it was also run down and he barely made it to an electrical outlet. The only other cart was not available, as someone else was using it. I have severe arthritis, plus issues with my legs, and cannot walk very much. At times, it is all I can do to get into the door at Walmart. At this particular time, I am also recovering from walking pneumonia, which is still causing me some shortness of breath (although it is better). If y'all can't get it together, I will just have to start shopping at the other grocery store in town and ordering everything else from Amazon!

Desired outcome: Replacement/repair of non-working carts in Walmart #303, plus bringing total of working carts up to at least 12.

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2:30 pm EDT

Walmart Crazy and rude cashier

I would give Walmart a zero if I could but I have to leave at least a 1-star rating. I was there on May 11th, 2022 at the Walmart on 8001 US HIGHWAY 19 PINELLAS PARK, FL. As I was paying for my stuff which totaled over $300.00 the cashier Krista G. seemed to already have a crazy nasty attitude toward me apparently she decided to go overboard when it was time to slide my car (mind you I have a cast on my hand and arm all the way up to my elbow. As I was trying to slide my debit card the machine kept dropping down and as she could see it was broken and I kept telling her that it kept canceling my card so she decided to get nasty and start yelling like a crazy woman and I finally lost my patience with her and told her as you can see it's broken and I have a cast on my hand. So I asked to speak to her manager and out of nowhere, she yelled out the top of her long Customer Service! like she was in a barn. Finally, a manager comes which I already knew she was not going to hear or listen to what happened also had a nasty attitude, and when I tried to explain to her what happened all she had to say was to go. Go? really is that how your employees treat your customers? Fix your equipment so people don't have to struggle to slide a credit card through and have your crazy cashiers go off the deep end.

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3:38 pm EDT
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Walmart Home delivery

Received a text stating my order had been delivered. Well I was literally in my driveway when I got the text. I waited around. After 2 hrs still no delivery. It also stated on walmart.com it was delivered. I called and the only thing they could do was refund me (which I wanted the product since it is not sold in our local store) or I could wait another 9-10 days for it to be delivered again? Why? It was in my area already, why should I have to wait? Where is my order? This is not the first time this has happened to me as well. That order I had to cancel unfortunately. Not very happy with Walmart delivery. Will not order again.

Desired outcome: For my order to be delivered, and when they say it was delivered.

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3:20 pm EDT
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Walmart Carpet attachment for kenmore bc4002 canister vacuum cleaner

Purchased vacuum 12/6/2020 through walmart.com paid by credit car. February 19, 2022 the carpet attachment quit working. I contacted the walmart customer care team and was told I would receive new carpet attachment free of charge in 3 - 5 days (as the vacuum was under warranty.) I called back 3/25/2022 to let them know I did not receive the part. I was told it was on back order and they would ship as soon as it was in stock. I called back on 5/9/22. Still no part. It has been almost 3 months that I have been without a vacuum cleaner. Please help me.

Dianne abrams

Email address: [protected]@triad. Rr.com

Desired outcome: I want a new and working carpet attachment for my cacuum cleaner or new vacuum cleaner.

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2:52 pm EDT

Walmart complaing about a assistant manager at 3119 store in winnipeg,manitoba

the assisant manager at store 3119 in winnipeg manitoba likes to harress customers while they are shopping.his name is brian pederson,he follows you around the store and watches every move you make and looks at you like hes ready to pounce on you for doing nothing at all.we shop their all the time and every time we shop their he is always watching us like a hawk with that discussing look on his face.we feel very uncomfortable shopping their.he is a very discusing looking person not very friendly person at all.doesnt have any manners towards people at all.we think that he should be fired not a people person at all.why is he working for the company.we also think that he is a [censored] of a person.

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5:59 pm EDT

Walmart HP Desktop Towers Computer Intel Core i3-10100

I purchased a refurbished computer system from Walmart through VIPOUTLET. Product was shipped to me, and after unpacking it the monitor (Display) was not there. I called Walmart who told me they e-mailed the 3rd party VIPOUTLET. They sent me an e-mail stating I would have to return everything to get credit. I borrowed a monitor and had already unpacked and registered the computer and downloaded apps. and personal information and that I couldn't return it. I was told there was nothing they could do. I talked to 6 individuals between chat and customer service who all said the same thing to send it back? In all of Walmart no one could solved my problem. So I am out a monitor because no one could solve a missing display. Do you think I am ever going to set foot in Walmart again?

Desired outcome: Some hope that the world isn't really this confused on how to handle an easy fix.

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8:48 pm EDT

Walmart Life time Battery deal

Walmart employee worker sold me a lifetime warranty battery for my vechicle of a 2008 Suzuki XL7 luxury. I had to replace the battery 3 times since its been bought for my vechicle of a 2008 Suzuki XL7 luxury. My vechicle should be replaced with a Durlast Battery. As result, compensation is needed for all the time I could not get to appointments. Inaddition my vechicle of a 2008 Suzuki XL7 luxury would not start behind a non compatible battery.

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1:45 pm EDT

Walmart Delivery no service

Made an order April 5, 2022, was supposed to be delivered by 11 am, kept checking time, kept telling me on Walmart site 7 mins. away 1 hour, 2 hours, after 4 1/2 I called and someone told me the driver didn't want to deliver my order. I always give 10-to-15-dollar tips, by the way. But Walmart never tried to send out another driver, cancelled the order and made sure to cancel the tip. Whenever I order I never get the right product, Walmart is actually stealing from me! I ordered a 66 oz. size of sauce, get the 45 oz @ the 66 oz. price are you kidding. Another order in April the driver was an hour late, complaining to me my order was too large and he got a flat tire, my order is too large, delirious and I felt sorry for the creep and gave him a 15-dollar tip because of the flat tire, no more Walmart, I had another problem 5/1/22 missing, wrong items delivered, same issue charging me for a pound of butter 4 sticks but only getting the 1/2 lb. for the pound price. Called store numerous times and they turned the problem around as if it were my fault, no bodies perfect, things happen etc. EVERY TIME I ORDER? So, this is what to expect, I also checked my credit card, oh boy disputes are on the way, charged me 75.00 more than what the invoice said. This ios the worse I have ever seen them do.

Desired outcome: Cancelled membership, what else, there is no resolving this issue with them, they always have an excuse, and put the blame on me?

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1:38 pm EDT
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Walmart Walmart online shopping & Walmart +

When we are trying to shop online and we are logged into out Walmart account to get items shipped because we can not get to the store, nearly every thing we want to buy says it is out of stock.

But if we log out of our account we can select the same item and add it to the cart ? Bit obvious don't you think ! then just before checkout we can log back in while the items are in our cart and then can order what we need.

Pretty [censored] unfair business practice

Desired outcome: Walmart stop being biased to Non Walmart + Customers shopping online

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5:17 pm EDT
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Walmart Bakery- Italian Bread

Friday April 29.2022

Walmart

11800 Hialeah Gardens Blvd

Hialeah, Fl 33018

I purchased two loafs of Italian Bread sliced. The items were $1.00 each totaling $2.00. I love this bread.

When I opened the package the bread's inside were hollow and not completely baked. I had to throw away both loaves away. I had to purchase more bread at a different store and pay more money. As you can see in the picture ..that was the condition the bread was sold.

Desired outcome: I would like my money back or a store credit.

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Update by Hector Zamorano
Apr 30, 2022 5:18 pm EDT

Please make sure your bakers check the bread before they are taken out of the oven. The bread was not fully cooked either

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9:43 am EDT

Walmart My TV Purchase - Walmart Long Lake, Sudbury Ontario

Bought a 65" QLED TV and a wall mount unit from Walmart Long Lake Road on Tuesday April 26, 2022 at approx. 7:50pm. Took home the TV, unpackaged to check the pieces. There was no remote as well the legs received did not match the TV.

Contacted the Walmart Sales Rep who immediately recognize me of purchasing the TV less than 1 hour ago. Told him what has happened and he told me to come to the store next day around 11am and his manager would work something out (giving me a remote).

Went to the store as planned, met with hostility from the Customer care department. After showing them my receipt and explaining said I had to bring the TV in. Since I lived about 5 minutes form the store, went for it and return, another ordeal, the box that was sold to me on my receipt did not match the serial number of the TV that was in it. The two assistant store managers (whose name I have) inferred that I switched the TV as this was not the one I was sold according to my receipt and their box? This was so humiliating and disgusting that they would would come to that conclusion. I checked with Samsung Canada and they told me the TV I was given by Walmart was a 2018 TV sold somewhere in 2019 (asked where they could not tell me). The TV on the box and my receipt is for a 2021 TV. Not only was I not given a complete TV in a box (inclusive of the remote and correct legs). I was given an older TV maybe of less value than the $1098 plus tax I paid over to Walmart. I need help on this as it is disgusting and no one should ever be treated like this. These are the treatment a large retail giant dishes out to people like myself who are visible minority. I am a manager myself as I told the women (assistant managers). I earn a good income and one who have supported this store many years. To be told they would escort me out of the store and ban me if I spoke to the clerk is disappointing to say the least.

Desired outcome: I need the TV I purchased for $1098 plus tax.

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9:28 pm EDT
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Gas price sign showed diesel $4.759. Pump showed $4.779. I went in side and informed store that the price was wrong on the pump. They changed the price sign and said that the price was $4.779 and there was nothing that they could do. I informed them that was illegal to advertise a lower price on the sign than what is on the pump. The cashier didn’t care and...

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5:48 pm EDT
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Today, on 4/28/2022, at around 4pm, the electronics employee, who had her name tag tucked into her vest, but was a petite black woman with short hair, in her 40s or 50s, came to help me figure out which prepaid bring your own phone plan would be compatible with my phone (AT&T phone, previously T-Mobile). She advised me to use Straight Talk. Guess what? In...

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4:01 pm EDT
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I received a call from a friend that reported I was listed in a reported related to assult in Walmart. I would like to discuss my side of the story. Your associate did the assulting after I displayed the greeter the receipt he decided to place his nasty fingers on a customers, no matter the reason, a customer should never be assulted. It is understood unless you are a trained office you can not assult a customer.

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About Walmart

Screenshot Walmart
Walmart is a multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores. The company was founded in 1962 by Sam Walton and has since grown to become one of the largest retailers in the world. Walmart's headquarters are located in Bentonville, Arkansas, and the company has over 11,000 stores in 27 countries worldwide.

Walmart is known for its low prices and wide selection of products. The company offers a variety of goods, including groceries, clothing, electronics, home goods, and more. Walmart's online store, walmart.com, allows customers to shop for products from the comfort of their own homes and have them delivered directly to their doorstep.

In addition to its retail operations, Walmart is also involved in a number of philanthropic efforts. The company has donated millions of dollars to various charitable organizations and has launched initiatives to support education, hunger relief, and sustainability.

Walmart has faced criticism in the past for its labor practices and impact on small businesses. However, the company has taken steps to improve its image and has implemented policies to increase wages and benefits for its employees.

Overall, Walmart is a major player in the retail industry and continues to expand its reach both in-store and online. With its focus on low prices and customer convenience, the company is likely to remain a popular shopping destination for years to come.
How to file a complaint about Walmart?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or store cleanliness. Be sure to mention:

  • The specific location or online service of Walmart involved.
  • Descriptions of the product or service that led to the complaint.
  • The date and time of the incident or issue.
  • Any conversations or interactions with Walmart employees.
  • Steps you have taken to resolve the issue, including any communication with Walmart customer service.
  • The response or lack thereof from Walmart regarding your complaint.
  • How the issue has personally affected you, such as inconvenience, financial loss, or distress.

5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information such as credit card numbers or social security numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Walmart, whether it be a refund, exchange, apology, or other actions.

7. Review before submission: Carefully review your complaint for clarity, spelling, and accuracy. Ensure all the information provided is complete and reflects the issue truthfully without exaggeration or false claims.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all required fields and that your contact information is correct in case you are contacted for further information.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive comments from other users or even a reply from Walmart addressing your concerns.

Overview of Walmart complaint handling

Walmart reviews first appeared on Complaints Board on Jul 20, 2006. The latest review Ordering online was posted on Dec 22, 2024. The latest complaint SCO host was resolved on Jun 13, 2023. Walmart has an average consumer rating of 2 stars from 8347 reviews. Walmart has resolved 755 complaints.
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  1. Walmart Contacts

  2. Walmart phone numbers
    +1 (800) 966-6546
    +1 (800) 966-6546
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    Customer Service
    +1 (800) 925-6278
    +1 (800) 925-6278
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    Customer Service
    +1 (866) 925-2432
    +1 (866) 925-2432
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    +1 (877) 937-4098
    +1 (877) 937-4098
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  3. Walmart emails
  4. Walmart address
    850 Cherry Avenue, San Bruno, Florida, 94066, United States
  5. Walmart social media
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    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 22, 2024
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