Walmart’s earns a 2.1-star rating from 2837 reviews, showing that the majority of shoppers are somewhat dissatisfied with their purchases.
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Hersheys Chocolate Caramel
Christmas has arrived and now we cant find my coffee creamer, I'm completely out, can you help me find some?
In store customer service
I tried to call the store to ask for a certain item in the electronics area, and no one answered the 2 times I tried, then was sent to customer server and then was told "hold on". After that I was put on hold for a full 3 hours and they have never came back to help me out. Now am stressed and tired. Really was hoping the people that worked at that walmart was more professional.
Read full review of WalmartManager
My nephew Cody Ushry has been working at Walmart for over 4 years. He has mental disabilities and has managed to maintain employment at Walmart for an impressive amount of time. We have made complaints regarding the manager not giving him hours but hiring new staff in the same position as his. It got better and now it has gotten worse. I have been told by other staff working there that this manager is racist and I believe this to be true. She is actively discriminating against my nephew and other African American staff. The manager is also biased towards certain staff due to personal reasons that has nothing to do with Walmart's standards. I know that this is not who Walmart wants to represent them. I feel like I need to stand up for my nephew and anyone who is being discriminated against. My nephew has had 5 hours in the past two weeks. For an employee who has been working there for that amount of time these hours are a slap in the face to him and anyone with disabilities. I am not asking for special treatment just for someone to look into this situation for me and that my nephew is treated fairly.
Customer service
On dec 5 2020 I went to the walmart store in avondale on cunningham rd in cincinnati ohio. At 4 pm I went to the sporting department there was about 7 other people there waiting to have somebody come back and give us some help. After 45 minutes and nobody came the store manager by the name of mickey was paged at least 3 times and he never came either...
Read full review of WalmartMainstays cookware stainless steel glass lid cookware
I bought a 2 quart stainless steel pot with a glass lid 1 day ago. I cooked a hearty chili in it, it cost $ 50 dollars for the ingredients as I was feeding a family of 4. As the chili cooked I suddenly hear a loud pop and when I got back to the kitchen to check the food, I realized the glass lid had shattered and fallen into the chili. So yesterday, I...
Read full review of WalmartCheck cashing
I recently went to Walmart to cash a check I got from the Government. They said they couldn't cash it and gave me a number to call. After calling the number it told me either the check is too old or I never cashed with them before. My check is definitely not that old so because I have never cashed a check at Walmart they refused to cash it. Walmart charges a lower fee than anywhere else. It's a shame that Walmart rips people off and gets away with it.
Pickup
Current problem with site is for one hour I cannot access my shopping cart! Your site is atrocious which im sure you already know. Here's my question that walmart does constantly. I live in a rural area. Why do you change a pickup location and not state why or what items required you to do so. You change my store to one 35 mi. Away! You must be...
Read full review of WalmartI was run out after one shift by not being given equipment or kneepads as a night shift stocker
I am 67 and I was persistent and kept going in to talk and the managers liked me and out of 450 people they picked me but I was run out by the night shift people by not giving me knee pads and other things and I was the laughing stock. I went in next night and the same all others had knee pads but not me. I was sent back out into the aisles on my knees on the cement again and other coworker walks down our aisle and laughs "dey dont give you no knee pads?!" all others had them but not me. I saw a box of them in the office during interview but night shift boss said "it may take a couple weeks". I then clocked out and left. That is only one detail. I was run out because of age and because the night people feared possibly I was being groomed or something to be their boss and they ran me out before I could get a foothold. I simply was desperate for work since nobody will touch me because of age and cannot make ends meet. I worked like hell that first shift and they saw it which likely made them even more nervous.
my post barely touches the surface the conditions were horrifying and no real break room--about the size of a closet in a house. a covid spreader situation. in freezing cold during hour lunch you have to go sit in car. worst work experience I have ever had and I am 67.
Mask requirement being ignored
On 11/22/2020 at approximately 3:00 pm I went to Walmart just to purchase a lighter. While I stood in line I counted 18 people, various ages, walking around without masks on. What is it with Walmart? This is the second time I have walked into a Walmart since the pandemic started. On both occasions I have witnessed health regulations being grossly ignored by...
Read full review of WalmartHandicap scooters
I am disabled and have no choice but to use a scooter to shop as I am unable to walk very far. Twice in the last week i've waited for a scooter for over an hour before giving up and leaving. The parking spaces are available only because the police enforce it. At the very least signs requesting courtesy for the handicapped should be in plain sight. A lot of...
Read full review of Walmart and 1 commentTV
The black Friday ad for the 249.00 television is a complete fraud. Customer service does not help the customers. I waited for weeks for this sale only to find out the tv I wanted never existed for this price. We will never purchase or recommend from Walmart ever again. The ad is nothing less than fraudulent items to get you in the store. This is wrong. Why...
Read full review of WalmartFraud
I woke up this morning to an e-mail stating my order was on it's way. Funny thing, I had not ordered anything. I look at the order and the charge, it was for 2 gift cards for 50 dollars. I do not know how this purchase was made, who made it, or if it was even legit. My card had been saved on my Walmart account. Even if it wasn't their fault the order should have not been placed with out the CSV code from the back of the card. If they would have asked for that this would have not happened. Regardless I had to lock my credit card and am now broke till a replacement comes. This should have not happened.
Home delivery! 0$ 90 day prescriptions
I have been trying to get my acct activated for my 3 prescriptions on the 10$ 90 day mail out plan, with your service in Carrolton Tx. I have contacted by phone 4 times to get this set up and I keep getting that they will call my Dr. and to call back in two days to verify setup of acct. Today I called for the 4th time with the same results, not done and I...
Read full review of WalmartAmi ventures inc.
Absolutely beyond disappointed with Ami Ventures INC. I ordered a folding bamboo dish rack back in August and got an email the next day confirming they received my order and when I can expect it to arrive at Walmart for pick up. Well, $54.07 later for a flippin' dish rack that I could probably build myself at this point was supposed to pick it up September 18th which then got pushed back to September 22 (just a couple more days of waiting which was fine).
RED FLAG NUMBER ONE: I called Walmart only to find out that it still hasn't arrived to the pick up location and was showing on their computer system that my item was still in transit. I had an email stating it was ready for pick up so I called Walmart back and spoke with the manager, few other employees and the online customer service line. Walmart tried their best to help me as I wasn't the only person having issues with this shady company who likes to just take your cash and over charge you for their [censored]ty product that you are 100% guaranteed to not receive.
RED FLAG NUMBER 2: I called Walmart at least once a day to see where my item was. Still in transit... This was the first week into October now. I contacted Ami Ventures and to see where my product was.
RED FLAG NUMBER 3: Ami Ventures told me that my item had been "lost" just shortly after they shipped it out. I tried tracking it down with the tracking number I was giving, couldn't find a thing. I called Walmart back again so that we would be able to reach out to Ami Ventures. Walmart and I have sent off SEVERAL emails to this company.
RED FLAG NUMBER 4: Ami Ventures never wrote back to me to update me on the situation. I sent off emails and was being ignored. A few days later, I finally got a response from them and it was an email asking me if I wanted a refund or for them to send me another one if they have available. Uh, duh, I want my item I paid for and I should have at least been given a discount for the major inconvenience they've caused.
It is now October 29th and I STILL DON'T HAVE MY ITEM! Ami Ventures is an extremely unprofessional company that I will NEVER order items from again and will NOT recommend this company to anyone as they will be taken for a ride as well. How Walmart even still has them as third party sellers is beyond me. How this company hasn't been sued or anything surprises me. These dishonest [censored] clowns should be shut down. Absolutely disappointed with their service and how they handled this matter. I fail to believe they "lost" my item. I've ordered many products/items from Walmart online and a few other places and NEVER had an issue with them at all. Walmart has sent me an email stating that they're refunding me. 10/10 I highly recommend NOT purchasing from this shady, money grabbing, unprofessional company who has a bunch of idiotic mongoloids working for them who supposedly lost my item which, was most likely stolen by one of their [censored] employees. Why else would I receive an email saying that my product arrived at the location of choice but left to find out that it was NOT at the Walmart location I wanted to pick up from? This company is an absolute rip off and does not give two [censored]s about the customer nor do they want to solve the issue accordingly. How this company isn't shut down is disgusting. They just take your money, "send out the item", "LOSE" your item(yeah I'm sure you lost it, more like one of your dirty greasy employees stole it), ignore you when you have complaints, and then offer a replacement item which they can't even deliver even if their lives depended on it. Screw Ami Ventures, they can't deliver a simple item appropriately, this company sucks camel dicks.
10/10 NEVER AGAIN!
The company, AMI Ventures Inc., 14932 Keykendalh Road, Houston TX 77090 is a scam.
Nothing more than a bucket shop. Why Walmart would allow an association is a discredit to Walmart. Do not shop online through the Walmart website because they use third party sellers who are selling inferior, in fact, expired products.
Total scam. Buyer Beware.
$100 gift card
I followed all of the steps with get my reward, to get a $100 gift card from walmart. I purchased the one silver deal has they asked, the screen said that it was finished and I have a confirmation from abc mouse, that the books will be sent. But get my reward has not confirmed that my $100 gift card is indeed being sent. Is this company a scam and do I...
Read full review of WalmartCoconut oil
I purchased a bunch of coconut oil organic coconut oil in march.. The experation date 2022.. I admit it was a panic buy somewhat due to shelves being empty and I love it and it was unrefined and when the temperature turned it liquid it was yellow and google said to that if its refined that is normal.. But unrefined that is rancid.. And wow..50$of rancid coconut oil.. What a huge waste and I tried taking it back but I didn't have the receipt (im. Sute there was a transaction in my credit card history.. But anyway the it was the only place with that brand and he knew I had purchased it there.. This happened months ago.. And I did a lit of research to maje sure I wasn't just going by false information and he saw they used to carry it but no longer carry it and.. It wasn't very long.. Maybe june.. But the expiration date said 2022.. So I mean this happened before with chia seeds.. They were actually moldy in a sealed container so I wouldn't trust them ever again on items meant for lasting pantry.. Ect.. He threw it in the yrash and said he couldn't give store credit bc there wasn't a barcode bc it was a discontinued item..50$! Booooooooooo! I ll never trust them again! And im allmost out if coconut oil.. Booooooooo! I think they buy old food on discount and sell it.. I wont buy any oil from them ever again so thats my complaint.. Now I have these lenses on for walmart that everything on the shelves is old and allready out dated eith false experation dates or stored in undesirable condition that contaminated it and then they bought at discouny to sell to unsuspecting customers.. Booooo
My card is blocked and I have submitted all documents been locked over a month and not able to speak with noone
I have submitted documents several times keep telling me cant read I sent photo of document and have herd nothing been over a week.this is the 4th time this document was submitted .this is my way of living there is no way for me to contact anyone only by mail I have mailed 3 letters and nothing I wish this matter to be resolved
Money card/visa (unauthorized charges not refund; per card agreement)
One of my Walmart Money Card Visa's has 17 unauthorized transactions on it from 8/14/20 to 8/26/20 totaling $1, 762.05. Walmart Money Card will not refund me the money per their Cards Agreement, they keep giving me the run around, changing the reasons (the signatures are mine, I didn't send in or email the dispute paperwork, I was sent something in the mail) none of which are the truth.
8/28 I went to pay my bills, I immediately contacted the number on the card to dispute the transactions on my card that I did not make or authorize. I emailed and sent in the mail, all the information that was requested of me. I read in the FAQ section when looking what to do when I found the unauthorized charges, it states that it can take up to 45 days to investigate. If so, they will credit my card with the amount I think is in error within 10 business days. So I'll have money during the time. If they don't get complaint in writing I won't get provisional credit. I did not get my $1, 762.05 credited back to my account at any time! I have not gotten a letter in the mail with any kind of update or anything. I get nothing but the run around when I call or I get placed on hold for a long time then hung up on.
I sent the information in a 2nd time, with all the needed information, paperwork, attachments and copies of the emails for the first time I sent my information in. I get the run around, being put on hold for a long time then hung up on, something is in the mail explaining everything, I signed the receipts it's in the mail explaining everything, which I have never gotten anything in the mail. No one has investigated this or talked to me or the witnesses in this who will prove I did not authorize any of those charges! This is Not right! I would like a refund of the $1, 762.05 and the use of my other cards and money!
Nor have I gotten my money back to pay my bills, which that money was not easy to get! I haven't been told anything, they just let someone else spend $1, 762.05 of the money I fought for when I didn't get unemployment all these months!
I have several other Walmart Money Cards and Unlimited Green Dot Cards, that I am now unable to access online to get my statements to provide proof of some of the transactions and wrongs of Walmart Money Card. Plus I have money on some of the other cards that they have now made it so I can not access. This is all very wrong! I have already been victimized then they are victimizing me more!
I just want my money back please! This is wrong of them to be able to do this to me or anyone with this amount of money! Something has to be able to be done?
Dispute #20090501342C
Walmart Money Card
[protected]
Jennifer Beyer
606 Hooper St
Apt C
Melbourne, IA 50162
[protected]
Respectfully,
Jennifer Beyer
Wearing masks
Walmart in Belvidere, IL isn't requiring customers to come in wearing masks anymore. I called and asked why, and the woman on the phone told me that the home office told the workers to let people in without masks. I don't understand this when on the news (Sept. 28) they say we are going into the worse of the pandemic now with Fall & Winter. I really don't want to go there and shop with people not wearing masks.
Read full review of Walmart and 5 commentsGrocery delivery service
I asked for a refund of ½ ($50) of my $98 annual Walmart Grocery Delivery Service membership due to several times, including today, of drivers not following my directions as I asked them to in my online directions/instructions. I have a physical disability and can't afford to chase down drivers like I had to do again today, going up and down 13 stairs and...
Read full review of Walmart and 6 commentsWalmart Reviews 0

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About Walmart

Walmart is known for its low prices and wide selection of products. The company offers a variety of goods, including groceries, clothing, electronics, home goods, and more. Walmart's online store, walmart.com, allows customers to shop for products from the comfort of their own homes and have them delivered directly to their doorstep.
In addition to its retail operations, Walmart is also involved in a number of philanthropic efforts. The company has donated millions of dollars to various charitable organizations and has launched initiatives to support education, hunger relief, and sustainability.
Walmart has faced criticism in the past for its labor practices and impact on small businesses. However, the company has taken steps to improve its image and has implemented policies to increase wages and benefits for its employees.
Overall, Walmart is a major player in the retail industry and continues to expand its reach both in-store and online. With its focus on low prices and customer convenience, the company is likely to remain a popular shopping destination for years to come.
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Overview of Walmart complaint handling
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Walmart Contacts
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Walmart phone numbers+1 (800) 966-6546+1 (800) 966-6546Click up if you have successfully reached Walmart by calling +1 (800) 966-6546 phone number 36 36 users reported that they have successfully reached Walmart by calling +1 (800) 966-6546 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (800) 966-6546 phone number 25 25 users reported that they have UNsuccessfully reached Walmart by calling +1 (800) 966-6546 phone number18%Confidence scoreCustomer Service+1 (800) 925-6278+1 (800) 925-6278Click up if you have successfully reached Walmart by calling +1 (800) 925-6278 phone number 8 8 users reported that they have successfully reached Walmart by calling +1 (800) 925-6278 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (800) 925-6278 phone number 8 8 users reported that they have UNsuccessfully reached Walmart by calling +1 (800) 925-6278 phone numberCustomer Service+1 (866) 925-2432+1 (866) 925-2432Click up if you have successfully reached Walmart by calling +1 (866) 925-2432 phone number 4 4 users reported that they have successfully reached Walmart by calling +1 (866) 925-2432 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (866) 925-2432 phone number 3 3 users reported that they have UNsuccessfully reached Walmart by calling +1 (866) 925-2432 phone number+1 (877) 937-4098+1 (877) 937-4098Click up if you have successfully reached Walmart by calling +1 (877) 937-4098 phone number 12 12 users reported that they have successfully reached Walmart by calling +1 (877) 937-4098 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number 13 13 users reported that they have UNsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number
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Walmart emailshelp@walmart.com100%Confidence score: 100%Support
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Walmart address850 Cherry Avenue, San Bruno, Florida, 94066, United States
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Walmart social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMar 13, 2025
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Curbside pickup




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