Walmart
Reviews and Complaints

May 22, 2019 windham ct

as my wife and i entered the store near the recycling area, an employee began to empty a recycling machine and with empty carts along the side my wife and i had no where to go. The employee abruptly grabbed my cart and started to pull it from me. I use the cart for support as i am 70 with muscular dystrophy.
My wife tried to explain my problem when the carriage wrangler began to tell us to get out of the way, rather than doing his job and opening up the aisle. Generally employees are helpful to customers.
Regards

Large holiday order from walmart.com was received damaged and defective. Returned in person with store manager. Promo codes were received to make up for awful experience. Final code did not work. Upon questioning with on-line chat my account was deactivated. Call center supervisors created new account for me so promo code could be applied. The new account was also closed. Tried a third time with supervisors instruction and assistance. Third account closed. All returns were accepted as an item cannot be returned without being accepted. Walmart has a return policy, yet they penalize a customer for using it. Items ordered from walmart.com always arrive with problems. Boxes, bags burst when thrown from whatever delivery service. Items inside boxes defective and damaged. You can not shop walmart.com with confidence. I suggest amazon as they appreciate their customers.

I was at your store in El Cajon CA on 2nd St. I was in there to buy laundry detergent and I did not know that they have it behind a locked glass case, why because they said they were walking out of the store. Well it took 10 mins for someone to bring a key and on top of that I asked three of your employees for help. The customer service in that walmart is awful you guys should close that store and I'm not surprise that merchandise is walking out that stor because your employees don't pay customers no mind and he sad thing about the situation is the employees knows the customer service sucks. Awful store

I was at Wal-Mart in thomasville n.c. store # 3503 . on liberty square . two employees were discussing about fixing a cart machine .the manager john. ( that's wat they where calling him) was very rude to them telling them it would not be fixed and to get there tails out there and get the carts . one employee said he would just have to give notice as he couldn't push carts in heat for 8 hrs without the help of a machine and john said excellent excellent you go do that..he had no respect for these employees and was literally laughing in there face .very disrespectful management.

We were at the Northport Alabama Wallmart today buying merchandise and tried to buy a 24 pack of beer. The lady asked to see ID for proof of age. We are 52 years old and gave them our Canadian Drivers license with picture ID and she said that Wallmart does not accept anything other than American ID. So I then provided her with an American issued Nexus Card which has photo ID, says it is issues by the USA (border security issues them) and she would not even look at it. Is it Wallmart policy to only sell alcohol to American residents or can visitors with proper government ID purchase from your stores?

The Wesley Chapel, Florida Walmart's bathrooms were barricaded with a photocopied sign taped on the "Caution" tape. I went to "Customer Service" in the store; they do not have customer comment cards. I went to Walmart.com, there's no way to submit photos to them; so I'm sharing them where I can They chose not to maintain working bathrooms, I choose to no longer shop there.

Ordered this product through Walmart.com and almost instantly regretted doing it. AMI sent me the wrong product, customer support is non-existent, kept stalling in replacing the wrong product for the correct one. Had to involve Walmart.com (something I hate having to do) and they stepped up to the plate and ended up refunding my money. Kudos to Walmart.com for all their efforts.

I mostly purchase items online and often pick them up at the store. I use to purchase all toiletries and household items from Walmart but I have had to move over to Target. This is just one small example of a recent issue. I ordered a box of 24 count Terra chips for $17.00 which seems pretty simple. When I go to pick up the order, I was handed a small box. Someone physically opened the Box containing 24 bags (which aren't to be sold individual) and sent me on small bag. I have no idea what they did with the box which can't be resold. I just bought an antena for my mom which didn't work so I went to the store to return it. Guess what? Can't return it because I need the original shipping bag it was shipped in. I just left it on the counter and left. That was the last straw for me. I will take my business elsewhere even if the drive is 10 minutes longer. I have had NO issues anywhere else and I purchase often. Not upset but I just wanted to write a comment because the competition is fierce these days.

Walmart online buyer beware! I was unaware that walmart sells 3rd party items on their website. These items have to be returned at the buyers expense!

4/4/2019 I ordered 2 3xl sweatshirts from the walmart website. One was fine one was at the most a small large marked 3x.in following the return instructions online, I had to print a label, re-wrap the item for return, and take it into a walmart store. Once at the store I was given a receipt deducting $6 for shipping. I placed the online order, I re-wrapped the item that was incorrectly sized, I drove it to a walmart store and I was being charged $6! What I ordered was correct, what I received was not. Why do I pay for the manufacturer/seller mistake? When I inquired why I was being charged shipping for this return that I just walked into the store, I was told by the walmart employee, that this is not walmarts problem. I say walmart can not have it both ways. I was on their website and bought merchandise thru walmart. Why did I need walmart to buy this item?

Amazon stands behind every item sold on their website. If walmart chooses not to respect their customers, then who needs walmart online? We have many choices, walmart does not have to be one of them and will no longer be one of mine!

I registered my card. When they wanted me to verify it and I tried to do so, it would not recognize my email although that was the email I used to register the card. Date is today April 13, 2019. There is nothing wrong with my card, but it has my money on it and I won't be able to use it if the card isn't verifyed. I don't know what else to say. This is basically what's happened and
as much as I understand. I don't think I should enter the card number online.
But it has $50.00 of my money on it.
My name is Gertrude Braden. My email is [protected]@yahoo.com.

I purchased a wal-mart money card, followed the instructions to activate it... All is good. Put my taxes to be direct deposited on to the card... All is good.. I get my state taxes dd with no problem but I still havnt recieved my new card. 7 days before my federal is due to be dd. I call to see what's going on with my permanent card. I followed the prompts to have a replacement card sent, under the belief my temporary card still worked so there shouldn't be any issues. Well the day before my federal was due to be dd I checked my account and to my horror it was blocked. After several attempts I finally get a human at the customer service number for money card. This person proceeds to tell me that my card was blocked do to requesting another permanent card and once I recieve it and activate it the block will come off and to not worry my federal taxes will be on there. So I get my card 2 days later...1 day after my taxes were to be dd. Once activated...0 balance. I call once again only to find out my federal dd was rejected. Why? They didn't know. They couldn't tell me but the lady was willing to take a guess and says that my taxes are in sandy s. Lafontaine and my card is under sandy lafontaine so it might have been rejected because of my middle initial. So I ask them to add my initial on to my account... Haha.. No I was told. No we can no do that for you. Asked how come I was told.. No promised that my federal would be on there yet it go rejected. No answer could be given. So I contact the irs and they could not tell me why green dot bank rejected my dd. And I stayed on the phone for an hour and the only answer I got was is that there would be a 10 week waiting period for my refund. I was also left to assume I would be getting a paper check within a 10 week period. Well 2 weeks later I check where's my refund and it says my federal is due to be sent back to be dd on my wal-mart money card. I immediately call wal-mart money card to let them know my taxes were due to be dd again and I wanted to make sure there would be no issues. As it was I had already missed going on vacation with my family because I had no funds. So now on the phone with walmart money card being to the only way to garuntee my dd to go thru is to make sure my info matched. The only way to do that is to re apply for another card add my initial and send info to the irs... Mind you my dd date is less than a week away. So now its most likely going to be rejected again. No why is it my state taxes were dd with no problem and without my middle initial being on my card but yet my federal can't? And I never agreed to allowing a block being put on my card because I never received the first original permanent one. So now I have the dilemma of either do nothing and cross my fingers it gets dd this time or just call the irs and cancel the dd and request a paper check instead. Either way i'm looking into having another delay in receiving my taxes. This whole thing has been beyond frustrating and devastating. I missed out on going on our family vacation. To receive no help and being lied to by the wal-mart money card customer service people has just left me in a bad way. I trusted this process and trusted the wal-mart name. Now the money card, green dot bank and wal-mart can kiss my [censored]. I will never reccommend using it and I will make sure I will let everyone I know how I was treated & what loss I suffered because of them. Their system is flawed, and the cs people will lie to you. Once I finally get my taxes I am cutting up my card and I will never get another one.

Had my tax refund deposited on this card, they put block on it the same day. I want my money asap. The card is a walmart money card with green dot insignia on back. I have kids to feed and bills to pay I need my money. Please resolve this so I don't have to file lawsuit to get my money. This isn't fair nothing was suspicious about any transaction I don't know why they blocked it and the number you call is a joke. I was on hold for five hours till my phone died.