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Walmart Complaints 2756

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M
7:11 pm EST

Walmart survey on pc. walmart card

My is Elaine they offer 1•ooo daller reward card at wlmart. I did so many srevays that it took 3 hours and it never end. Why make offers if day want too. I was so tired filling sreveys it kept saying. g u allmost done but no it keeps going and going it's not fair I had to go through... Elaine973_930_2642. please help me so they won. t do this too others. My hopes were down the drain.

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Update by Mileen
Jan 28, 2019 7:15 pm EST

Yes let me know what happen. Thanks.for out there don.t fill out servey on your PC.becsuse never ends

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WM 2021
US
May 10, 2021 11:41 am EDT

I have heard a lot of backlash about the store surveys. Problem is you only have about a 1 in 500000 chance of winning and typically the winnings as far as I know are not that large. Sorry to hear the online survey is miles long but that is not an issue I myself can resolve. My best suggestion would be to just leave the surveys alone, they may sound like they are worth it but they aren’t really.

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J
10:23 am EST

Walmart automotive

Our automotive department is supposed to open at 8:00 AM, I had a 9:00 AM appointment. When I arrived at 8:45 to drop my car off there was no one in that department, lights still off. After the 4th employee walked past me without speaking I finally asked when someone would be arriving to open the section, the person had a shocked look and said they don't know why it wasn't open. Why were they shocked with the news when they could see that none of the lights were on? The main manager finally arrived at the same time as 2 employees that were scheduled to begin work at 9, the Manager asked who was supposed to be on at 8:00 and neither of them knew. The manager commented that "I don't worry about this sections so I haven't been checking to see if anyone was here". The store manager didn't know an entire section of the store was over an hour late opening? The 2 employees that were supposed to start at 9 still had coats on and had not clocked in at 9:00, 9:00 means you begin working not showing up and getting ready to start. No management structure, no accountability to customers. I left my car with plans to bring my wifes car back for service once mine was done. Not going to happen, Walmart will not see another of my vehicles. Not because they were late but the lax management structure tells me that no one is accountable to show up on time, do quality work or take care of customers. They are just there for a check. I will go to a reliable shop that will cost more but will actually do the work they are paid for. I know Walmart will not be hurt by my decision but I can spend my money somewhere else.

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8:39 am EST
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I purchased an Accu-chek Blood sugar kit on Jan.16, 2019. When returning home I opened the box and realized the strip vial had been removed. Some of the other pieces had been taken out of the plastic seal. I tried returning to Walmart and was told Pa. law states blood sugar kits can not be returned. If that is the law, ok. But I should have received...

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3:50 pm EST

Walmart ami ventures

Frustrated with this vendor
On Dec. 7th, I ordered an HDMI switcher for AMI Ventures with an expected arrival time of Dec. 12-17, plenty of time ahead of Christmas. Dec. 17th arrives, no switcher. I contact the company and they tell me arrival is now Dec 24. No good, I reply and ask to cancel the order. They say they can't cancel the order. I ask again to cancel the order, no go. Christmas comes and goes, no switcher. Finally Jan 6th, the switcher arrives. I returned it and several days later I get a refund of $26.92. I spent $39.90 and they refund me $26.92. They didn't deliver when promised and then ding me 30% for their mistake! I can't recommend them

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2:16 pm EST

Walmart bird food

I received a bag of bird food for my parrots that I had ordered from Walmart. The food was poisonous and resulted in a very serious illness for both parrots. When I contacted Walmart they said that they would forward the information to the company that supplied the product to them. Then ended up only refunding back half of the price that I paid due to a restocking fee.
" I don't think that poisonous food should be restocked or make someone pay a restocking fee due to this." The following is the letter that I sent to AMI Ventures.

AMI Ventures, Inc

I don't think that you understand the complexity of the situation.

The product that you supplied to Walmart, who then sold it to me from their website was poisonous to my exotic birds. I fed this to them one time and they both came down dreadfully ill.

The veterinary that I took my birds to said that they ate something poisonous and to get rid of the item that I had fed them that day".

I then brought this to the attention of Walmart, who said there was nothing they could do and would not refund the rest of the money that I had paid.

"DO NOT PURCHASE ANY SUCH PET FOOD FROM WALMART, or HUMAN FOOD FOR THAT MATTER'. Do you really want to take the chance of poisonous food?

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K
6:27 pm EST

Walmart pharmacy

When our pharmacy (fred's) was closed in forrest city, arkansas, all our records were automatically sent to walgreens. Having previous problems with walgreens (waiting an hour several times when orders were suppose to have been ready) and wanting a nation wide access to our prescriptions I decided to use walmart pharmacy. Trying to get my scripts to transfer over was a nightmare. I called walmart pharmacy three times and was hung up on all three times. So I decided to use a local drug store, caldwell drug store, (which is 30 minutes one way from my home, yes that's an hour I am willing to drive for good service). I live in palestine, arkansas. I am a retired federal employee with 32 hours above my master's degree. I'm not an uneducated delta hick.
Today after finding out my daughter and I have strep and not feeling like driving the hour round trip I asked my dr's office to send my meds to walmart in forrest city. One of my scripts was not received from my dr. When I got home I contacted my dr's office. I was told that it was sent and confirmed of receiving. However, they sent it again. I called walmart pharmacy and was put on hold and then hung up. Just as before when I was going to switch my business to your company. I immediately called back several times because it was busy. I got through and asked the girl not to hang up on me. I told her what happened in which she replied, "well we're busy".
I am asking you to look into this situation. My number is [protected], I called first at 5:15 pm - 5:19 pm. I still have not received a confirmation of my medication. All I can think now is my medicine is really going to be messed up.
Please remind your employees not to hang up on purpose with a costumer and how to treat your costumers. I will get my prescription tomorrow, hopefully. I will continue to use caldwell drug store and can't wait until they open their store in forrest city.

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L
5:57 pm EST

Walmart employee committed slander through private message

An employee of walmart in augusta ga located on deans bridge rd her name is rebecca boyd she messaged a friend of mine and said ugly hateful untrue things about me... She is having an affair with my fiancee.. She is known to work at wal-mart under the influence of drugs.. I have evidence which are messages from her to my friend. A employee of the company should be respectful honest and mature among other things.. This is who is supposed to be representing walmart the face of walmart.. She is very unprofessional and rude and working under the influence is a hazard to others.. Safety violation.. If the situation and individual isnt professionally dealt with... Ill hire an attorney to assist with the problem.. Slander is illegal and to treat another and or speak of someone in such a way with no knowledge of who they areis wrong and gives that individual a bad reputation under false /lies from another... Your company employees this individual which puts you and your business in a spot light you don't want thank you for taking the time to read

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J
3:53 am EST

Walmart debit card

Several months ago I purchased a Walmart moneycard and opened account and have been getting my paycheck directly deposited. My permanent card never came when I called I was told several months ago if they issued a new card the account couldn't be accessed I asked what if I opened a second card set it up and used this account til new one was ready I was assured the temporary card was good as long as I needed it. Out of the blue this morning my account is blocked the day my paycheck goes in and now I'm told I can't access my account until I get a permanent card. I do not have 1 dollar to my name and they won't allow me to even go to the money store and remove my money. I'm stuck without gas or food I don't even have words for the situation I've been left in. If my account needs the new card I should be able to to at least go to moneystore and remove funds from MY Account with MY money! I can't even drive home from work.

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Sandrajg
US
Jan 25, 2019 10:20 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I understand. This is my letter to them.

I seem to have written you a book. I'm sorry, but I have been dealing with this a very
long (8 months) time.

I have a MasterCard debit card from Walmart. I have had this number for several years. The card I was using had an expiration date of 12/20.
It was working fine.
One day in April 2018 your computer decided it didn't like this one any more. I think
the code on that one was maybe 462. It (your system) was looking for something else. I found a newer one in some junk, same card #, expiration date on this one is 01/21 with
code # 964. Tried verifying my drivers license, but the site did not take the upload (more than once). Then things got worse! I have tried numerous tried to resolve this issue. Now, not only does the automated service hang up on me, but out of desperation I tried calling the corporate office to find a human AND the human hung up on me! ? Now when I go to the activation page and type in the card # the error message says this number has not been issued. WHAT? Does this mean you lost my money? I certainly hope not.
OK, the bottom line is I want my $500.00 back. How you want to give it back to me is up to you. Here are the choices.
1) If you would like to unblock my card with the $500.00 available for use. That would be fine. Keep me from having to find another card.
2) Or, you could deposit the $500.00 with an electronic bank deposit. If you choose this option I will provide banking information later. Unless you all ready have it on file.
3) There is the least convenient option for either of us. That is, drop a $500.00, Bank Check, a two party check is too hard to cash, in the paper mail to:
Sandra Gomez
PO Box 1182
LaPorte, Co. 80535

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C
12:44 pm EST

Walmart rainbow vacuum latch

about 2 weeks ago I ordered a vacuum latch thru Wal-Mart from top vacuum parts, llc using Walmart card # [protected]. the part was never delivered and my receipt did not have an order number so I was told they cant help me. is there any way you can help? I have the print out showing what I ordered and used a Walmart card but has no order number. thank tou

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C
9:49 pm EST

Walmart return made

I bought my daughter an iphone 6 for christmas. I paid 149. Plus tax on my charge card . not knowing what I paid, she took it back as she didn't like it. Well she came home and said they gave her a gift card for $99. Plus tax, so I called them and told them they could look it up with my email and see that I paid $149 Plus tax, and not 99 what they told more was oh well it c was returned and she got v what she got. I told them I wanted the rest of my money and was told once again she got what they gave her. Bull crap I just spent thousands online and in the store and either I get the rest or I'm calling better business bureau for poor management and business. Never will I do any more business inn Wal-Mart. To think you Vann just steal people's hard earned money is beyond me.

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7:08 pm EST

Walmart sam’s club spiral ham - maple

I purchased a 10lb Spiral Sliced Ham- Maple. It has an experation date of 1/14/2019. It was for our New Years Dinner today. When I opened and was preparing to put in oven, it appeared very slimy. I thought at first it was the juices that had congealed but after follow directions fully, it was still slimy. Tasted but not good. Needless to say, through away, never again will I buy. Ruined our dinner. Walmart I don't have my receipt, but if you want this ham, contact me ASAP since it is in the trash.

Victoria in Virginia

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D
3:29 pm EST

Walmart walmart should get another protection plan for their customers

My warranty was for 9/16 - 9/18 on a laptop
My screen was flickering. I sent it in to be fixed 8/1/18. I got it back and it lasted long enough for my warranty to run out.
So essentially, they put a bandaid on it instead of really fixing it.
Bad customer service! Don't waste your $. Square Trade may be double the price but it would be worth it because they have 5 stars. If they did what happened to me they wouldn't have 5 stars. Amazon uses them. Looks like I'll be shopping at Amazon instead of Walmart!
Whats sad, is Walmart doesn't really care about their customers
Review about: Hp Industries Laptop.
Reason of review: Warranty issue.
Monetary Loss: $400.
Preferred solution: Let the company propose a solution.

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B
4:05 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

Today December 31 2018 I purchased groceries at our local walmart. I was buying alchohol and they carded me which is fine I'm 48 years old. The cashier wasn't old enough so we waited for a manager for about 15 minutes. The manager female Kimberly arrived and was not professional and had no personality. She carded my wife 43 years old she didn't have her ID...

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A
11:30 am EST

Walmart walmart to walmart

I have tried to pick up money 2 times at Walmart and both times I have been rejected.. According to Ria it was Walmart that rejected it. I need to know why so I can call my lawyer and banks to let them know if I am a victim of fraud. This is my life and I cant really go the rest of it knowing someone stole my name and information. If you are willing to help me that would be great. I will make a trip to Arkansas to the Corporate Office if I need to ..

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H
9:14 am EST

Walmart automotive dept

Rock Hill, SC store o Dave Lyle Blvd.
I have bought several sets of tires from this store, Goodyear Wrangler, and today I was refused service when I tried to get two replaced. The employee was rude with an attitude, "Capo" name on tag Why did two Walmarts install and sell 8 of the same tires over the 3 or 4 years and now refuse to sell and install the exact same tires? I went to the local Goodyear dealer, paid $10 more for the set, and I will never buy another tire from Walmart. Check the record as to my purchases. [protected]

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L
11:15 am EST

Walmart ipad ordered

On Dec 20th, I ordered an iPad 128 silver for $356.14. It gave me a tracking order and date it should arrive. Order number [protected]. Now a email shows up saying the order was canceled for no reason. Contacted walmart. They said that sometimes happens, for no reason order gets canceled. they cancel the order. I would have to reorder. Problem is it is now $100.00 more. All I got is a sorry. Just reorder. No help, no let's straighten it out, just reorder for a $100.00. More.

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11:24 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

We were at Wal-Mart Christmas eve at 5:30pm which was closing at 6pm. My daughter left her credit card in the car. We had a basket full to check out. It was then 5:45pm. My daughter went out to get her credit card and the manager so rudly would not let her back into the store. My daughter told her she had her items in the cart and that her mom (me) wa...

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2:40 pm EST
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I went to Wal-Mart in Clarksville, In after going online and searching for price for Zelda Switch game. It stated 3 units and price $45 in stock. Went to store and they had the units locked in a cabinet so no one else would have any in their cart waiting to pay as they make you pay when they get it out. The price their was $59.99 and they would not honor...

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9:32 am EST

Walmart toy puppy

I went to Walmart this morning at 7 am searching for a $10 toy gift for an active child. There was another couple shopping in same aisle and we both loved a puppy dog that barked and wagged his tale. There were around 6 of them and a cat and two price stickers under them stated $9.99; the other lady agreed that they would buy one as they were searching for a $10 toy as well. I went up to pay at self checkout and it rang $14.97. First, there wasn't an employee around. I waited and finally saw a lady coming my way and I asked is there any help? She said yes, she could help me. She had to call for a manager, who did not come. About 5 minutes later she opted to change the price on her own and right when I was paying the manager she called finally showed up. She took the dog and said she would be need to go price check it. I was in a hurry as a million other things to do on Christmas Eve. I said, I will go back of store with you and show you as I am in a hurry. She apologized for the wait and on way back she said it probably was in the wrong place as the store was a mess because they could not hire enough people because they could not pass drug tests. I said that is funny as I know someone that has been trying to get hired here for 2 weeks and can pass a drug test. I understand when an item gets put in the wrong place by another customer, however there were at least 6 dogs and a cat in this spot so an employee must have put it in the wrong place. As a customer I did not want to hear her excuses. She also made an insulting comment to me, this store is a mess because we have been so busy. Haven't you been shopping at all? If so you would not how busy retail is at this time of year. Well yes, I am spent lots of monies and been shopping several days. My husband and I have both worked retail for several years and would never treat a customer as she treated me. We went back and I showed her the other dogs all in the same place with 2 stickers under them (another had been taken by the other couple). She said these are in the wrong place, as these stickers are not for this product and she ripped them off the shelf instead of putting the dogs in the correct place. I believe she was a front end manager - wish I would have gotten her name, but I have seen her several times and will know her IF I EVER RETURN! She was all dressed up in sweater, leggings and all in holiday decor. I am sure she could have won a contest for being the most festively dressed, but a scrooge in customer service award. When I went into the store she was in the woman wear section with about 4 other employees all standing around talking. Maybe if the employees were actually working, your store would not be a mess! This is the reason I waited so long at front checkout also because she was back there chatting. Anyway she was adamant that the product was $14.97 and I told her she could keep it and she still kept complaining to me. She was so unprofessional. If she was so unhappy about working on Christmas Eve than maybe she needs to find other employment than retail. She was so winey and made my shopping experience at Walmart very unappreciated. There are enough stores in my area that I do not need Walmart and probably won't go back. I then went to another store and found another dog about the same that I purchased for $9.99. I thought the customer was always right, but this woman made it a point to made sure I was wrong; I think because she was unhappy. I can return and get her name if you would like it. I wish I could have been a secret shopper during this incident; your store would have bombed!

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4:41 pm EST

Walmart walmart protection plans and savings catcher complaints

This complaint has to do with the Walmart Protection Plans Website. I have submitted over the last several years 9 different product care plans. I had to enter the name of the product, the model #, the serial # for all the products I had purchased the additional protection for. Now, when I finally find my way back in to see the products I have registered, I see nothing but the receipts. It shows nothing else. I have no way to tell which ones are expired or what the product was to begin with. I think this is a complete bunch of [censored]. I took all that time to enter all that info in there to help me with knowing and you guys just erase it all and make things a big pain in the [censored]. I will never purchase another product from Walmart until they fix this website and put it back to the way it was before. You guys are just a big corporate ripoff machine that wants to make your loyal customers miserable and make things difficult for everyone but yourselfs. Your company is greedy and selfish and I really do hope and pray for the worst for this company. Another thing while I am on here. You folks did the same type of bullcrap with your so called savings catcher. Making it more difficult to enter in your receipt. I know why you folks did this and it is purely greed. Have a not so merry christmas and a terrible New Year too.

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About Walmart

Screenshot Walmart
Walmart is a multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores. The company was founded in 1962 by Sam Walton and has since grown to become one of the largest retailers in the world. Walmart's headquarters are located in Bentonville, Arkansas, and the company has over 11,000 stores in 27 countries worldwide.

Walmart is known for its low prices and wide selection of products. The company offers a variety of goods, including groceries, clothing, electronics, home goods, and more. Walmart's online store, walmart.com, allows customers to shop for products from the comfort of their own homes and have them delivered directly to their doorstep.

In addition to its retail operations, Walmart is also involved in a number of philanthropic efforts. The company has donated millions of dollars to various charitable organizations and has launched initiatives to support education, hunger relief, and sustainability.

Walmart has faced criticism in the past for its labor practices and impact on small businesses. However, the company has taken steps to improve its image and has implemented policies to increase wages and benefits for its employees.

Overall, Walmart is a major player in the retail industry and continues to expand its reach both in-store and online. With its focus on low prices and customer convenience, the company is likely to remain a popular shopping destination for years to come.
How to file a complaint about Walmart?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or store cleanliness. Be sure to mention:

  • The specific location or online service of Walmart involved.
  • Descriptions of the product or service that led to the complaint.
  • The date and time of the incident or issue.
  • Any conversations or interactions with Walmart employees.
  • Steps you have taken to resolve the issue, including any communication with Walmart customer service.
  • The response or lack thereof from Walmart regarding your complaint.
  • How the issue has personally affected you, such as inconvenience, financial loss, or distress.

5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information such as credit card numbers or social security numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Walmart, whether it be a refund, exchange, apology, or other actions.

7. Review before submission: Carefully review your complaint for clarity, spelling, and accuracy. Ensure all the information provided is complete and reflects the issue truthfully without exaggeration or false claims.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all required fields and that your contact information is correct in case you are contacted for further information.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive comments from other users or even a reply from Walmart addressing your concerns.

Overview of Walmart complaint handling

Walmart reviews first appeared on Complaints Board on Jul 20, 2006. The latest review Racist Staff/Cashiers was posted on Nov 16, 2024. The latest complaint SCO host was resolved on Jun 13, 2023. Walmart has an average consumer rating of 2 stars from 8341 reviews. Walmart has resolved 755 complaints.
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  1. Walmart Contacts

  2. Walmart phone numbers
    +1 (800) 966-6546
    +1 (800) 966-6546
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    Customer Service
    +1 (800) 925-6278
    +1 (800) 925-6278
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    Customer Service
    +1 (866) 925-2432
    +1 (866) 925-2432
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    +1 (877) 937-4098
    +1 (877) 937-4098
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    More phone numbers
  3. Walmart emails
  4. Walmart address
    850 Cherry Avenue, San Bruno, Florida, 94066, United States
  5. Walmart social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 17, 2024
Walmart Category
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