Walmart
Reviews and Complaints

I find it irresponsible that Walmart finds that it can increase the age of a person to purchase a gun, to 21. Eighteen-year-old citizens go to war for this great country, are allowed to vote, but you, Walmart will deny these young people the right to purchase a gun at the age of 18.
I am gradually pulling away from your stores. Some of your corporate decisions have been unamerican, lately.

I purchased a 164oz bottle of Downy when I got it home it had leaked all out in the bag. I noticed it had been cut by what looked like a box cutter when stocked. I spoke with the manager of the store and was told I had to get in touch with you. I'm unable to send a picture of receipt because it was ruined when the Downy leaked in the bag. I have 6 people in my family so money can be tight so the Downy is kinda a luxury. Hopefully you can help me out. I have been a loyal customer for almost 15 years and dont want to have to change to a cheaper brand. Please help valued customer.

I bought 3 air mattresses the first had whole in the top of mattress patched it up the air was still leaking out the second one I bought it had one very tiny hole in the seam of the air mattress on the bottom side it look like it was slit when I patched and then inflated the mattress and I turned around to go sit on it I barely sat all the way down and right on the side it busted and I hit the floor I took it back to Walmart and tried get a refund they wouldn't let me they said I had trade it for equal price of the one I paid for they didn't have anymore of the one I had so I got another one and now this one has lil tiny holes in the seam of the side I patched them and the air is still leaking out I'm not happy I paid $74 for the first one $64 for the second one and $54 for the last one I purchase three air mattresses in the last 3months twice back to back

I have been sending document for 3days now, because each day it saying successful and the next time I check I have to unload the document again. Now I'm tired of going through the same problem let me have my money off the card and I will go with another card.Also why can't you speak to someone regarding this issue because I need to know what going on or if anyone trying to fix the problem.

As of March 3, 2018 this store will not cash checks with P.O. Box address only manager said only with street address will their checks be cashed, majority of city of page and surrounding areas have only P.O.BOX as their address is close to discriminating residence. we would like to know if this policy is legal or not
I am representing majority of P.O.Box holders.

On 2/22/18 I while eating my lunch which consisted of a ritz cracker fresh stack purchased from Walmart, I notice that the crackers contained a brown subtance on the edges of each cracker. It had the appearance of peanut butter, however, I was unable to determine for sure by the smell. As a result I was unable to enjoy the remainder of my lunch. :( I have attached a picture and I am asking for a full refund or coupons to be able to purchase a Ritz product free of charge. I have attached a picture of the product as well as the barcode information. Thanks for your assistance with this matter.
Sincerely,
Robyn McIntyre

I purchased a Dell laptop computer for my wife at Wilmer in November for Christmas. Upon checkout I was asked if I wanted to purchase an extended warranty for two additional years. I was told it had a one year warranty so I decided not to purchase the extended warranty.
Here it is February 2018 and I have been on the telephone 3 times for over 3 hours with Dell following their step by step instructions in getting the computer to boot up. I was told by the Dell representative I would not have any issues again. Guess what it would not boot up again today. So. I decided to take it back to Wilmer and was told they had a 15 day return policy on computers. After talking to three different people including a manager I walked out of the store with a computer that works on occasion in my hands.
I will not purchase from Wilmer again and will not recommend them for anything in electronics. If you do go there for any electronic equipment ask many questions on returns and warranty policies, what do I do if something does go wrong, where do I take it or send it. They are of my list for shopping for anything.

I purchased a bag of caramels, 23 oz., and will not buy them again. They are impossible to unwrap! I am an adult, with fingernails, and cannot get any of them to unwrap without using scissors or a knife. We cannot give any of this candy to our grandkids, which we have 9. I will go back to buying Kraft caramels--at least they unwrap easily and taste just as good. You have lost a customer, your loss!

I had placed orders last year online from walmart. These items were never received and despite my constant requests and communication I have been denied a refund. We had vacated the property at the end of october 2017 and since then still the matter is the status quo. When I had contacted walmart they remitted template emails or avoided the content of my grievance by implying that I am guilty etc. I am disturbed by the fact that staff that are responsible for deliveries via canada post did not at least leave a notification, a card and/or telephone me, hence why the telephone number is required on all orders. This begs the question? Were the items just abandoned outside the property? If this is accurate as they have mentioned and claim that they were delivered, then how can I be held responsible? In addition we did move from the property and at no point where we informed when I had placed the order, that it would take 2 weeks or more for dispatch and delivery. Obviously, had I been aware I would not have bothered paying for such. According to walmart, the order was delivered, yet where is the evidence? The word from mail delivery staff person(s) from canada post then that is shocking. Hearsay, the words of others, or even a document signed by a person or person(s) is not indicative of facts or the truth, which is futile. If indeed this order remained outside, then who knows for how long, the weather conditions, or what happened to it? If it was indeed delivered, as what proof is that of such? They are implying that I am a disingenuous individual, yet to accept communication from canada post as gospel is offensive! This is pertinent to goods that I had ordered and not myself. Walmart did not ensure that the items were delivered safely, securely and that a person was available to receive them. If nobody was available at the time, all should have been returned to the depot. I should have been offered the opportunity to collect it myself. During the period of residing at the address provided for my order. We have received mail for other people that were not resident. One instance involved a package in another name with a different door number, although a similar address which was an error. I had returned it to canada post. This is proof that "canada post" makes errors. Furthermore, some employees from my experience, do not even speak english, let alone read and write it.in view of this, if an individual is illiterate in english or it is not their mother tongue, this certainly would influence and impede delivery. Perhaps this may be one of the reasons why we have had packages for another address that is three blocks away! Should have been notfied so that I could have made the decision to arrange a pick up, a new deivlery or at least to be present or have someone at the address. I was robbed of these choices. I received emails that I had returned items, when I had not even received such so how could I have returned them? Then I received emails requiring that the orders to be returned though I was not in possession. When I had written via registered post (of which I have the receipt) I detailed all of this. The response reads that nothing will be done as I did not provide a police report. Not at any point was this requested especially as I had written to the company unbeatable who supply the online products. How this legal that walmart can retain more than $300 or my money for goods that I ordered, paid a huge delivery charge yet I have never ever received?

I work nights and always do my shopping monthly. Last night i was at walmart in cleveland Ga I had about $400.00 worth groceries in my buggy when I got to checkout no lanes at all were open except self checkout so I ask the girl working self check out who was just standing there doing nothing if any lanes were open at all and rudely she replied no everybody's at lunch so I ask her when would they be back and she again rudely said an hour and kind of laughed now to the best of my understanding self check out is supposed to be an option I dont work for walmart I have always done my shopping there but I will be looking for some other place to shop where I can get friendly service and cashiers are actually doin just that instead of making customers do their job for them for free!

Every single time I go into any Walmart store there is always MULTIPLE employees being very rude. I've lived in a lot of states and this is a problem in every single one. I've always shopped at Walmart and spent a lot of money there but I am very upset. I tried returning a product I got for my daughter that was still in the package upopened and they refused to even give me the gift card for the product and was rude about it. It was in great condition and NEVER USED. I have had so many problems just like this and I will be shopping at Meijer instead for now on.

Cheryl Jones I was an employee for a very short time. I was called into the office on Sat. 3, 2018 at the Atlanta Texas store after I was returning from lunch. I was told by another employee that I refused an electric cart to a customer, I am a people greeter, Since, she did not hear all the conversation, she jumped on one word. What had happened was I had to push the cart in with my foot an it running very little. After, I was able to get it in the store, the cart was dead. there wasn't any more available. A customer did ask for the cart, and I told him it was dead, I do not remember the whole conversation, so how could the other employee know what was said? She said she heard me say nope, if I did, I don't remember what the question might have been. I liked my job, but because someone stuck her nose in something she new nothing about I quit my job. Since the manager, or what ever his title is, called me a liar. To bad Walmart Management is one sided, an want do their job, Ever heard the saying, To many chief's and not enough Indians.Well, welcome to Walmart.
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Walmart
Walmart This is really disappointing to hear, Cheryl. It is our goal to create an exceptional environment for our associates, creating a career path that provides a helping hand for those who want to work hard and grow in the company. Would you please share more details about this issue at bit.ly/Feedback2017. We'd love to get these issues are properly addressed. Thank you. -Pao
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Walmart now has 2 prices 1 instore/pick up and one online. They claim this is due to different cost from the warehouse and the warehouse cost more. This added cost isn't removed when you spend $35.00 or more for free shipping. In fact, this added cost can easily be more than shipping when several items are purchased. In my opinion, this is just shipping being added in and will, in fact, cost you more than actually paying shipping cost on multiple times.

I bought the Gold's Gym 420 Treadmill in walmart on Feb 9 2015. Order numebr #[protected]. I bought the 3 year care plan as well with the order. Plastic got brittle and and come apart. I filed a claim and my service request number [protected]. A person came to my house and took the picture and said somebody will call me about the claim. Claim Date Jan 3rd 2018.
The first lady called me from Asurion (Product care), she didn't even looked at the pictures and said you TV will not be covered as i damaged the TV, I was shocked and asked her i claimed for thread mill and why ru saying it as TV then she got scared and said i need to further review ur care and will get back to you. Next day another person called and said your thread mill will not be covered as i damaged it. Same standard dialogue.
They are not even willing to listen to us that frustrates me more. I keep saying to them that the plastic got brittle and coming a part and machine is working fine. Calls are recorded and I suggest higher management to review them once.
It is a total Fraud and there are million people complaining about this product care and its unfortunate that I took this care. Don't waste your money on walmart's warranty you are better off purchasing the manufacturers warranty...
Resolution: I need total refund.

As I was shopping in one of your many stores I was browsing your sweets area while trying to be somewhat healthy but also trying to curve a sugar craving, I noticed that only one brand out of all of Dollar Generals selection does not have the calorie count on the front of the package ( the small box in the bottom corner of the package). This brand would be TastyKake. Why is this?

Reference number [protected]. Ordered on Dec 1st. Only received half of order box B. Had reordered 3 additional times to only receive box a due to mislabeled that both box a and b needed to make complete drum set when box scanned to pull for order from warehouse, which I Pointed out after first wrong delivery. Was asked to even asked by customer service to call FedEx to try stop return of box b Walmart insisted I had. To return or I would be charged twice for incomplete Drum set. The email, tier one and tier 2 complaint employees. Said. They could not call warehouse. To have box b sent. I was able to get warehouse number and talked with QA at fulfillment from Elwood, IL. He didn't have any. Current box A and or Box b to look into mislabeled issue.i was told I would receive update. About escalating mislabeled product that I never did. Also told I would receive phone call from team leader and two days later still no return call. Been hung up on by tier one personal and had to call right back. I have dealt with this wrong order for 2 months with 4 incorrect half orders because someone could not pull box a and box b to make a complete drum set for my kids Christmas gift. Absolutely the laziest rude and unhelpful customer service I have dealt with. I will no longer get use Walmart.cim and will use your much better competitor Amazon.

To whom it may concern,
Yesterday (1/16/2018) I was cooking dinner and using the oven. I was using the oven and had a hot dish ready to be removed. I put on my oven mitt and reached into the oven to remove the dish. Immediately my thumb and entire hand seared with pain it felt as if I had no protection at all. I dropped the dish ruining it entirely. My thumb was badly burned. I purchased the oven mitt recently and it had little wear, it also was completely dry. I am furious this happened, my finger blistered and bubbled and hurt for hours after the incident. Today it hurts to put pressure on the burn and has been hindering me when I attempt to complete every day tasks. I am incredibly disappointed in this product and I am warning you to take action immediately. This product puts people at a serious risk for burns and the product either needs to be fixed or taken off the market.
I am not sure what a solid resolution would be to this problem. The oven mitt was inexpensive, a refund would not really solve the problem of the pain of the burn as well as the ruined glass dish/my meal. I do not want another one of these products, I do not trust them to be adequate for my safety. I guess a refund would be nice in the end; however, this is a major problem and I am very upset about the pain and nuisance this has caused me.
Thank you,
Nina Staats

Went to Walmart in Lincoln. ill on 01/10/18 at 12:26 pm. paid for 10 items. bill was $33.74 i wanted a couple of dollars more so i wrote my check for $35.74 i told the salesperson, who acted like i was nuts for getting only $2. i guess she had already rang it up for the exact amount because she told me that she didn't know how to fix it and i would have to go to customer service which i had to wait til my turn only to find out that they couldn't do it either ! in return i said that it was a good thing it wasn't for $50 ! i know that $2 isn't very much but as i got to thinking and telling my friends we all agreed that it was the principal of it...
it would be nice to either fix it or show your people how to do it so that it doesn't happen to someone who really needs $2.00

have never seen a Walmart that treated thier employees so badly. Here in Pittsburg KS we like to help our neighbors, support our local shops and stores. That is what we do. We have been under a flu pandemic since Christmas, new years day it was on all local news stations. In the building I work at everyone living and working must wear a mask because it is spreading like wild fire, and EVERYONE has had the flu shot. This poor man was fired for having the flu on New Years, Dr. note in hand. This Walmart is directly across from the hospital, I imagine all the patients had to fill their meds at the pharmacy across the street. This mans job was to round up carts, you get the idea. Shame On You Walmart! That is not how we do things here!

Kind Att:

I am shocked to see that walmart a big name company has associates with cheater companies to sell on line products. My order no [protected] (body armor, biker jackets) ordered on 24 dec 2017 which shoUld be delivered on 2 jan 2018 USPS NO is # 9274890204310802532669.
which was not delivered at my address 14600, pan am avenue, chantilly, virginia 20151. I am shocked what kind of working these companies and walmart making fool to customers and grabbing their hard earned money. the site shows item has been delivered at mail box Oregon city, OR.

My earlier order [protected] was also not delivered at my address and same were sent to wrong address and till date nothing happened in this matter, I again ordered a jacket from different company but this time also same incident happened. Does it mean that walmart is involved in this cheating and looting the customers?.
My another order : I ordered a power bank of 50000 mah, yourco - partners on line charged for the same but delivered power bank of 5000 mah, which mean some syndicate is working behind all of these blunder and fraud has been committed with intention to wrong ful gain.
a police investigation is required to catch the syndicate.

Immediately look into the matter.
Thnx
Alok
[protected]