Walmart
Reviews and Complaints

Walmart is Managed by people that refuse to listen and react to customer complaint. I was in the food industry for the first 20 years on my work carrier. I live in Ocala FL and have shopped at their HWY 200 store near Hwy 484. I have called and written to corporate how badly run the Lunch meat counter and drug department is operated. I am sick of their pias attitude towards customers . Dirty, under-stocked and cart filed isles. I have been to cleaner swap meets. I am done. Publix may cost more, but they are clean and customer orientated. Stuff it Walmart. We do not need you!

I hope u will contact the right dept. for this complaint (if this is not the right dept) Last week I purchased a bar of Great Value old cheese, 200 g. When I opened it, the smell and taste was off, so I threw it away. It just had a funny sweetish odor and tasted like a glob of paste. I thought it was maybe outdated. Yesterday I bought the same bar at Walmarts and unfortunately it was the same and it was not expired. This cheese is by far the worse and does not even taste like cheese. It's like a rubber plastic, but smells. I of course threw it out again, but thought I would write this company about it. Perhaps they would check into it.. respectfully Lois.. [protected]@aol.com

Hello

I have been awaiting a transaction sent to me from my friend using direct express service.

The Transfer was initiated on 12-04-2017, On his US Direct Express Account Online, I waited for several days and i went to Walmart to complain about the money not yet available in my Walmart money card and the cashier had my card cut which was very embarrassing.

My name is Patricia Barksdalde
Type of Card ... Walmart Money Card
Confirmation Number for Transfer...2/04/2017 09:44:42 Confirmation Number [protected] IVR MONEY TRANSFER $390.00

12/04/2017 09:44:42, , IVR TRANSFER FEE $1.50

I purchase a handheld game through online Wal-mart. I never received the package. I tracked it down and it went to another city. I call Wal-Mart customer service to let them know that they mailed my package to another city. They told me that I had to call a third party company called Humour Phantoms Inc. Guess what no working numbers for this supposed to be company. I Investigating a little more and come to find out it is called Ez shop 4 me.com.
Wal-Mart is giving me the run-around no refund yet. Beware second and third party from Wal-Mart. Bad business...

I bought a Walmart money card for direct deposit and it goes through Green Dot bank I never received my card I've requested a second card didn't receive it. I called customer service multiple times they give me the same answer Everytime all my money is on this card that I have not received and can't access! I want my money and want my card now!

I have ordered 2 quantity of Google Chromecast online on November 23, 2017, to GIFT someone. Yesterday I received my delivery, but when I opened it the box contains only ONE pack of Google Chromecast. I was very disappointed because it is a gift for someone.

When I called customer care, I explained him all scenario and requested to deliver it. He said he can only do a refund. I even told him that if he can make it available to the nearest store I can pick it up, but he said he will refund the amount and I need to order it again. In addition, I have to go to Newburgh Walmart Store to pick it up which is 22 miles away from my house.

I am VERY VERY DISAPPOINTED with WALMART's service. Now I have ordered it to Newburgh store to pick it up.

Order ID which has a problem is #[protected].

Hello,
I am not a company, but I am someone who regularly buys Kraft at my local Walmart. I purchased a bag of smoky bacon cheddar cheese on 11/24/17 and when I opened it on 11/27/17 there were pieces of cheese with mold (see attached pictures). The expiration date is 1/15/18, (as seen in the first attachment), however there were several pieces with mold. I would like a refund, if possible. I can be reached at [protected]@gmail.com..
Thank you,
Candra Samuell

Hi im Robert N Lee i did a survey a couple of weeks ago for what was to be a wal mart affiliate i did what was asked of me and at the conclusion of the survey i was to receive a 1000 dollar gift card from wal mart to this day i haven't received anything here's my email [protected]@gmail.com can someone please let me know if ir was true or false thank you

Please provide me a resolution to my below complaint that occurred on 11/11/2017:

You've got to be kidding! My husband and I placed 7 items on the belt of a 20 items or less checkout express lane yesterday, a usually busy Saturday. We were behind a lady who was checking out and one young man behind us with 1 item. As soon as the lady swiped her credit card she was approached by the clerk about a promotion the store was offering of a $25.00 savings to customers spending $75.00 or more and that she qualified. Of course, she was all in. So, the clerk proceeded to process her application via credit card scanner. After the clerk attempted to process the task it was obvious that she lacked any knowledge of this procedure so she summoned a supervisor over for help. And the supervisor had difficulty completing the task and I made it clear to her that this was ridiculous and poor customer service. Her response was that they serve all their customers. Well, what about all of us customers behind who have waited over 15 minutes? She had no comment until after checking me out when she apologized as she handed me my receipt. I was tempted and regret not leaving our goods on the belt and walking away. We are unhappy customers to have experienced this at the checkout especially an EXPRESS lane. This promotion needs to be accomplished in an appropriate manner to better serve all your customers. Your help is greatly appreciated. We have gone to the store manager with a couple of complaints in the past dozen years but this one qualifies corporate attention.
Anita & Ken

I put a bunch of crap in my cart and then when i was about to check out i couldnt find any promo codes and when i went off the site and back on all my crap was gone and i had a lot of stuff in my cart so thx a lot im really stressed and mad now i dont even know if i want to order from you now and your site is so glitchy and sracthy so fix that this happened november of the seventeenth of twothousandseventeen. I would like to get some percent off my purchase because now i have to find all of the items in my cart and it will take a long time for me to do so.

Overnight shift was completely terminated, had 15 of our overnight employees lose their scheduled shifts and their .50 overnight differential pay. Then had a daytime cashier get scammed out of 9000$ so therefore the entire store lost their quarterly bonus. I had two managers pull me aside and berate and belittle me on how poorly I was performing at a job I just took a pay cut to no longer do. Audio file attached https://www.youtube.com/watch?v=Pe3o_zjZZfs&t=608s

My son and I went to purchase beta food at the 62269 Walmart and found abused, neglected beta fish- two dead, one completely disintegrated and my son was traumatized. I bought a beta water myself to fill up their cups since they had one inch of water in them. All the fish were on their deathbeds- fin rot, no color, torn fins- it was terrible. I don't think they've been looked after in at least a week. It's like they are placed on the rack and left to die. I'm so upset. It's wrong- why sell them if you can't care for them?! I called walmart corporate because the customer service manager could care less. Is there anything else I can do? You can do?

Just watched a Video from a gentalman out in the back of your Wal-Mart store in Sabina Ohio and he showed Video of about 50 more or a little less full of food products that were being thrown away and that were not expired as of the time he did the filming, he talked to a manager, they told him that it was all going in the garbage, what is wrong with you people, the good was still good, baskets of canned ham not expired until 2020, baskets of milk, cheese, and lots of other grocerys, why not don't to homeless shelters, the jail or some other kind of charity you can take a tax right off, something, just don't let it go to waste. Please.

11/07/2017
Ref # [protected]
I went to walmart to cash a check written from a loan company Republic Finance and the check bank was Wells Fargo and the check was declined. Certegy sent me a letter letting me know that everything was taken care of and I can continue cashing check well this was last year I receive the letter now today I go to cash a check it's the same problem. The check was for $1500.00

I ordered merchandise from Walmart and am now experiencing the 'Tail Wagging The Dog' to the extreme!

I was informed that my package would be delivered yesterday and waited around for most of the day (could have been working on my handicap!) Sun came up, sun went down, no package!

Checked tracking and low and behold my package had been delivered, I took several more looks around outside and no dice. Checked on the tracking again and this time it states ‘pick up available' I didn't drink a drop yesterday, I might be on vacation but not a drop, but that's what it said. So I call them up and they say that the system has had a 'melt down'! Walmart had to reorder all of the products, assure me they will now send through UDS and my item will be delivered by FedEx.

Note to self = next time, drive to Walmart, collect items, go play golf!

I have money my sister sent $500.00 but I was told because it was in Kathy Wulf not Mary Katherine Wulf's name it could not be given to me so I showed that mean man my receipt that my sister sent me in my phone but said no. Sad thing is he could have verified the receipt but instead he had to try and humiliate me and he then asked some women and was so worried about being right that he didn't care about the human he was degrading.
I want my money. I know you have policy's but let's just think a bit
I had a copy of the receipt
My drivers license reads Mary Katherine Wulf
My sister put it in Kathy Wulf which has been around before me as being called Kathy for Katherine
That man was rude and made a point of disgracing me in front of people
I have received money from my sister before and received my money
Shame on your company here in Sulphur Springs Tx
Also if you would like a copy of my receipt I will be happy to send it to you
Thank You

I have been buying L'Oreal products for many years. Although they are more expensive than other similar products, I am usually satisfied with the result. The last 2 times that I have purchased L'Oreal products at Walmart, Juliette Blvd Naples FL, they were very dry and unusable. I think it would be a wise idea to have a representative check the dates on the makeup.
Thank you,
Beverly Merchant

I have been dealing with Walmart Financial in regards to some charges that I did not make on my credit card and this has been going on for over 6 weeks and I have spent hours on the phone with a run around and transfer over transfer with no help and support. I even escalated to a manager. False promises and no action taken. I asked for the CEO and they refused to give it to me. I asked for managers and they refuse to assist me.
Absolutely unacceptable. I will take this to the courts so this is my last attempt to rectify this with someone who is in authority.
My phone number is [protected]
I have never experienced such horrific unprofessional service in my life. For such a large co-operation the service is unacceptable.

i bought 2 sets of better home and garden 2 inch faux wood blinds size 30x64 at Walmart. When I opened to Haney, the brackets were missing. I went back to Walmart and they gave me a box of brackets out of another box because there wasn't any left in stock of that size. When I open those, they had been replaced with some old brackets from some other kind of blinds so I went back to Walmart and there wasn't anything they could do because there wasn't any blinds left. The customer service rep didn't have any solutions for me . The blinds are of no use if I don't have brackets to hang. They also don't sell any brackets without blinds. What do I need to do to get some brackets for the blinds I purchased at Walmart?

I went to Eastland, Texas Wal Mart on Tuesday, October 26, 2017, to buy a rotisserie chicken. The chicken container says on it that the contents were hot but when I went to pick the container up by the handle, the handle part broke loose from the rest of the container and hot liquid spilled out on my hand causing my hand to sting and burn and the chicken ended up in the floor by a cashier along with a lot of the hot, greasy liquid from the container.
After I got home, I noticed the new pair of boots I had on also had greasy spots that had splattered on them.
The manager took down my name and phone number and said he would be calling to check on me and that is when I was going to tell him about the grease on my new pair of boots but as of today's date, (October 28th), I have not received a call from anyone.
Not only should the consumer be warned that the liquid is hot, but also that the container is flimsy and that the handle will break off.
I think you should be responsible for the burn I received as well as for my boots being damaged by the greasy liquid.
Katherine M. Watson