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Walmart Complaints 2756

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7:44 pm EDT
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Walmart cell phone stolen at store counter pky plaza in modesto, calif.

July 23, 2017 approx. 3:25 pm. My daughter had her cell phone stolen from one of the cash counters that she left behind. She went to store manager and complained. They played back the video and seen who picked it up and said the person was still in the store, but they would not approach that individual. They had called the police. An hour passed and police had not come. (Modesto police are very slow in responding) Why would this Walmart store manager not do anything to help my daughter to get her cell phone back, would not even tell her who it was so she could approach them. I feel that this crime happen in the store and that the manager had a responsibility to help. This individual was in the store for almost an hour. Manager, let my daughter know the person had left the store and that was that . She now needs to go down to police station and Verizon and very upset? What is with this manager?

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11:27 am EDT

Walmart spoiled food

This is the fourth time that I have purchased food from the Fayette Pavillion Walmart and the food is spoiled. This time it really ticked me off because my son took a big gulp of spoiled Soy Milk on 7/21/2017 with an expiration date of 8/24/2017 only to find that there were clumps in it. Prior to this I purchased chicken and just tossed it and forgot about it but this time this is the last straw! When I call Walmart the manager told me I have to drive in with my receipt to file a claim... WHAT?! So I have to get in my car after work to drive to your store because you sold me spoiled food?! Thankfully we do have a choice in where to spend our money but the way in which Walmart treat their consumers --- I can't understand why we still patron this chain.

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12:20 pm EDT
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Walmart card

I applied for the green dot card on. June 20, 2017.. One month ago 2day.. I have yet to receive the card.. I was told on 4 different occasions the card was in the mail.. Just 3 days they said the card would arrive within 48 hours.. Of course I didn't receive it.. This is unacceptable.. A whole damn month.. I had a deposit on july 06, 2017 but yet I still have no card. It's obvious that u are not going to send me the card. So I am going to have to explore some sort of action because this utterly ridiculous.. There is no plausible explanation as to why I haven't received the card.

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6:01 pm EDT

Walmart plus size women clothing

I can't figure out why there are so few plus size clothes to choose from when 40% of the women I see in walmart are plus size. Are they being paid to fat shame us? Why else wouldn't they want our money? Dose not make sense to me. Plus size women should get together and boycot walmart for a week all across the country. Maybe that would get their attention.
On another subject, why are they always out of my medication? I switched to Walgreens for my meds because they were always on back order when I need to fill them. Too bad walgreens doesnt carry clothing lol

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4:29 pm EDT

Walmart football bunk beds

July 11, 2017 I ordered a set of bunk beds 2 weeks ago. My sons and I were very excited to be receiving their new beds (not to mention they didnt have any beds). Thinking I was getting a good deal from a trusted company. Finally, my account showed the delivery date to be 1 day early (the day before my son's 8th birthday)so we were so happy. Fed Ex delivered us a box Yaay! NOT! No beds just the footballs that goes on the beds. Boxed ripped open and looked very old. Im so ticked off! :( So dissapointing! I Cried! To make it even worst I called them to see if the beds were coming. Customer service told me the beds werent even in stock when I ordered them and I could order them from another vendor for hundreds more than I have paid. Ridiculous! If they went to pull the beds and didnt have them someone couldve called. Why send the footballs if there are are no beds to put them on! STUPID! Now I have to wait days to get a refund when they recieved their payment instantly..and search for bunk beds all over again that we can afford. Hopeing there is someway that I could receive what I orded. Heartbroken Mother...

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6:00 am EDT
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Walmart mainstay aromatic jar candle

It exploded spewing burning wax all over stove with flames 3 feet high. Then read label in tiny print on bottom of a similar candle. There is no warning of potential burning wax. Who knew that this kind of common household decorative item could hurt you or set your house on fire? The label warns not to allow wick pieces and other debris from falling into wax, trimming wick to prevent soot, not to use it for more than 3-4 hours at a time and not to use it when less than 1/2" of wax remains. There is no warning that wax can burn and, besides, how many people read a tiny print label before lighting a decorative candle? Does anyone else have a similar experience with exploding/burning jar candles? The warning label needs to be much more prominent and the wax can't be made of a material that can burn. Otherwise these products should be banned from the market.

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5:14 pm EDT
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Walmart intex four-person boat set barcode [protected]

I bought the boat set for around $37 with 25% discount on June 15, 2017. The store was closing so the sales were final as they said. So I didn't keep the receipt but I made a big mistake. Today (July 6) about three weeks after I bought the boat set, I opened it with my 8 year old daughter. We were both shocked to find the item was a used one, it's dirty with mud, animal hair and 4 CUT HOLES! The oars were missing, too. This is the most ridiculous shopping experience I've ever encounter in my life (I am 47 years old), and it's happening in the U.S.A! Now the store is permanently closed, I therefore took it to near by 2 walmart stores, but they wouldn't return or exchange because they don't carry that item. I contacted the coporation's customer service, she adviced me to try more stores to get exchange or return. To me this is extremely upseting that Wal-Mart resell an returned item and didn't even check the content. The item is actually sealed and resold as a NEW ITEM! It's very unbelievable to me.

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8:11 pm EDT
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Walmart pregnancy discrimination

I worked for the 6188 Sam's Club in North Austin on Lakeline Dr. I was fired from my job as a cake decorator for being 2 absences, those absences were because i had gynecology appointments I'm10weeks pregnant and I provided doctors notes for those absences and still i was fired i also only had one coaching for the year and a half that I've been there. I was constantly harrassed by my team lead and I've complained many times to management about her harrassing me and nothing was done, my breaking point with this woman was when she stole my car keys and wouldn't let me leave until i cleaned up her mess, i snapped on her and yelled at her to give me my keys back and she complained to management about me and shortly after i was fired. I also told my department manager to keep my pregnancy a secret for now because it was my business only, I then find out he told my team lead who went around telling people. I don't want anymore women to be harrassed or fired for being pregnant, I'm disgusted that i even worked for this company who discriminates against pregnant employees. My pregnancy wouldn't have prevented me from doing my job, the bullying and harrassment from my team lead did.

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12:16 am EDT

Walmart unauthorized charges

Walmart Financial Canada aids companies that are well known scammers to make unauthorized charges to their credit cards and refuse to credit back the account. When you threaten to not pay them their credit investigator Emanuel (refuses to give last name) threatens to spoil your credit record with the credit bureau. You can not email them only contact by phone and they email you but you are unable to reply. We are out of pocket over $140.00 have cancelled our card and will never shop at a Walmart again. Beware of this Cpmpany.

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2:25 pm EDT

Walmart spa sensation 12" memory foam mattress

It has been a month now since these mattress was ordered on line. Three arrival dates have come and gone for an item that was shipped from the Jurupa Valley, Ca. location. Have been given multiple %5 refunds? and now when I attempted to get a full refund, Walmart subtracts these "inconvenienced" credits from the original purchase price. So unfair for this out-of-touch company to renege on their promises. Continue to wait is my only option.

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6:06 pm EDT
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Walmart movies

I bought a DVD collection and it don't play all the way through just bought it two days ago took it back to Wal-Mart they tell me they can't take it back why keep some that u just bought and it don't play I just want my money back don't worry I will make sure that don't nobody buy movies from there how can you sale things that don't work just ripping off people

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2:44 pm EDT

Walmart your scam on customer survey.

I have only tried to do the survey once and I did not complete it. Yet I got dozens of phone calls from that one. Now it blinks on twice a week and have ever clicked ok again and still get same calls over and over. This is a cramping issue and will be reported as such to the attn. General of Arkansas. You started here in Bentonville and yet you scam us. Talk about cramming it down our throats. ETHICS. ETHICS. AND MORE SHAME ON YOU

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1:46 pm EDT

Walmart new oil change policy

Today at Walmart Winona, Minnesota I was refused a oil change. After 50 plus oil changes at Walmart of 10w-40 Valoline oil over the last 15years in my 2001 Mazda B-4000. Asked for the manager who also told me Manufactures spec's call for 5w-30, wrong! Can not believe you are tell your customers this B.S.! I never once complained about loose filters, oil spill on my engine. Now at 67 years old I'm back to changing my own oil due to policy.
thanks for all the good service of the past.

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3:06 pm EDT

Walmart better homes and gardens kashmir 5-piece bedding comforter set

I purchased this set a couple of months ago, went to run it through the dryer on delicate to freshen and the fill in the comforter just melted in random places and is crunchy, kept wondering what the burnt smell was coming from laundry room. I am so furious, I thought I had done something wrong and now after spending $50, I have no comforter. Wish I had read reviews. Are you aware of this situation? I loved that set and now have to repurchase something else, I had already bought all things to decorate with in that room. Not Happy! I would even take a replacement comforter until I get something else that matches all the other stuff I've spent money on for that room. Will you offer this replacement?

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3:13 pm EDT

Walmart walmart money card

All I starting out wanting to do was find out if after losing my card for almost three years after I moved if there was any money left on it. Which after dealing with a recording for an hour and a half I found out I did have 35 bucks still there. The Walmart store told me I couldn't use the card till I renewed it & that also had to be done with the number on the back of the card which after trying no. again & spending more than an hour on their website I still didn't get any resolve. So I have my card that expired 7/14 with my crummy $35. that I have left on Walmart card that Walmart can't seem to help me use. To me this seemed like a easy to fix issue but it sure hasn't been for me. Maybe I'm too old to figure this out but it can't b easy. Hopefully someone can help me. Thank you. C.V.K. CURTIS

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7:21 am EDT
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Walmart being treated as a thief by an associate

This past Sunday I decided to go grocery shopping at my local Walmart, a neighborhood Walmart right down the road from my house off of Washington ave in ocean springs, ms!so I packed up my one ur old daughter and headed on my way, went through the store no problem collected my groceries milk, diapers, ect... Every employee I encountered in the store way friendly and asked if I needed help. I then went up to the registers to check out and stood in the only line open with 4 other customers when I decided to use self check out as my daughter was getting restless, standing in line was not in her plans for a Sunday morning! I checked out my items the self check attendant standing at her rap station watching as I know they are supposed to because I work in a retail store that has self check out and have also used self checkout numerous times at Walmart without any issue before. I retrieved my receipt for my $112 dollars worth of product and turned around to a Walmart employee (not the self checkout attendant) standing behind me she proceeds to take the receipt out of my hand and tells me I set off some kind of alarm on her end not on my end and that she needs to check my receipt. I know this is not true because as I said I work with self check outs and have also used them multiple times and she was not the self checkout attendant so how did she get an alert?! So then it accused to me that she was accusing me of stealing let me put this very firmly I DO NOT STEAL, I never have and never will I do not appreciate being approached as a thief and do not know that I will ever step back in that Walmart again because you have employees who treat their paying customers as a common criminal! I was very appalled and disrespected by your associate especially when she just took the receipt out of my hand you do not touch customers or take something from them without asking! And that might not mean a lot to Walmart as a company but it should customers are your livelyhood!

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10:19 am EDT
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Walmart misleading business practices

Once you place an order they hold all funds for up to 7 days regardless of whether an item is in stock or unavailable. Do not place an order with them online there is no guarantee they have item and they will hold your money rendering you helpless on purchasing another item at another location. There is nothing in their online notification system or policy that let's you know this will happen.

You can basically go without food for the weekend if you order anything from Walmart.com YOU WILL NOT GET YOUR MONEY BACK

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9:58 pm EDT

Walmart huggies

Hello. My name is Vanessa I have a daughter that I buy Luvs diapers when I made my usual trip to the store they didn't have her size so I just grabbed the Huggies. I got home and it was already time for bed so I put the diaper on her. I have 2 other kids so I know I applied the diaper correctly, well she ended up peeing right through it! for that reason I was very upset because Huggies are supposed to be good diapers. I love how they fit around the wait but I think yous should make them with a little more support!

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9:28 am EDT

Walmart family mobile phone/ service

Hi. I have been a customer of family Mobile for three months now. My spouse and I both bought new phones and Sim cards so we could be family Mobile customers. He now switched after the first three weeks to a different company bc the whole time we called every single day continuing to get no results. They were always troubleshooting. Time has gone on and people call me but I never receive calls on my end and my phone constantly says at the top family Mobile then emergency calls only. They have promised to call me right back on another line and never did so they could trouble shoot my phone. I have barely had any service I constantly every two minutes get kicked off what I'm doing. So I've paid for three months I haven't been able to use. I've called and called and every one that answers the phone is a manager. They offer no way of helping except trouble shooting that never works. I'm so upset and angry at these people that work at your company. They think it's funny and consistently lie that they are the manager and basically f me and there is nothing they can do and no one I can contact. My name is Karma my phone number is [protected]. If you can get it to go thru. I hope to hear from you soon. Thank you.

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4:14 pm EDT

Walmart employee

Twice now, I've been harrangued by a WalMart employee. Yelling at me, a customer...like I'm their subordinate, in front of other customers, no less!Only asking a question regarding normal everyday service that I expect in a normal store in a 21st century Western country.

Hey! Aye-hole! Listen up. It's MY money (not your boss'es - or whoever the clown was that told you to tell customers to not "talk like that to my [doltish] staff...") BABE! MY business PAYS YOUR STINKING WAGES! Foo!

People (except EBT'ers, and other unemployed parasitic bums) need to start getting into these clowns' faces - right in front of everybody! I am. I'm going to make a point of it. If WalMart can offer me a product at a lower price, I'll still shop there. But if I do anything other than destroy store property or am found stealing...and some employee gets in my face - they can expect to get it back double! Funny thing, too...never a male, and almost never white. Hmmm.

MY BUSINESS PAYS YOUR WAGES! Fool! YOU WORK FOR ME! Not the other way around.

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About Walmart

Screenshot Walmart
Walmart is a multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores. The company was founded in 1962 by Sam Walton and has since grown to become one of the largest retailers in the world. Walmart's headquarters are located in Bentonville, Arkansas, and the company has over 11,000 stores in 27 countries worldwide.

Walmart is known for its low prices and wide selection of products. The company offers a variety of goods, including groceries, clothing, electronics, home goods, and more. Walmart's online store, walmart.com, allows customers to shop for products from the comfort of their own homes and have them delivered directly to their doorstep.

In addition to its retail operations, Walmart is also involved in a number of philanthropic efforts. The company has donated millions of dollars to various charitable organizations and has launched initiatives to support education, hunger relief, and sustainability.

Walmart has faced criticism in the past for its labor practices and impact on small businesses. However, the company has taken steps to improve its image and has implemented policies to increase wages and benefits for its employees.

Overall, Walmart is a major player in the retail industry and continues to expand its reach both in-store and online. With its focus on low prices and customer convenience, the company is likely to remain a popular shopping destination for years to come.
How to file a complaint about Walmart?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or store cleanliness. Be sure to mention:

  • The specific location or online service of Walmart involved.
  • Descriptions of the product or service that led to the complaint.
  • The date and time of the incident or issue.
  • Any conversations or interactions with Walmart employees.
  • Steps you have taken to resolve the issue, including any communication with Walmart customer service.
  • The response or lack thereof from Walmart regarding your complaint.
  • How the issue has personally affected you, such as inconvenience, financial loss, or distress.

5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information such as credit card numbers or social security numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Walmart, whether it be a refund, exchange, apology, or other actions.

7. Review before submission: Carefully review your complaint for clarity, spelling, and accuracy. Ensure all the information provided is complete and reflects the issue truthfully without exaggeration or false claims.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all required fields and that your contact information is correct in case you are contacted for further information.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive comments from other users or even a reply from Walmart addressing your concerns.

Overview of Walmart complaint handling

Walmart reviews first appeared on Complaints Board on Jul 20, 2006. The latest review Racist Staff/Cashiers was posted on Nov 16, 2024. The latest complaint SCO host was resolved on Jun 13, 2023. Walmart has an average consumer rating of 2 stars from 8341 reviews. Walmart has resolved 755 complaints.
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  1. Walmart Contacts

  2. Walmart phone numbers
    +1 (800) 966-6546
    +1 (800) 966-6546
    Click up if you have successfully reached Walmart by calling +1 (800) 966-6546 phone number 23 23 users reported that they have successfully reached Walmart by calling +1 (800) 966-6546 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (800) 966-6546 phone number 25 25 users reported that they have UNsuccessfully reached Walmart by calling +1 (800) 966-6546 phone number
    Customer Service
    +1 (800) 925-6278
    +1 (800) 925-6278
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    Customer Service
    +1 (866) 925-2432
    +1 (866) 925-2432
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    +1 (877) 937-4098
    +1 (877) 937-4098
    Click up if you have successfully reached Walmart by calling +1 (877) 937-4098 phone number 5 5 users reported that they have successfully reached Walmart by calling +1 (877) 937-4098 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number 13 13 users reported that they have UNsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number
    More phone numbers
  3. Walmart emails
  4. Walmart address
    850 Cherry Avenue, San Bruno, Florida, 94066, United States
  5. Walmart social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 16, 2024
Walmart Category
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