Walmart
Reviews and Complaints

Hi, i received an email today saying that i've won a $1000.00 walmart gift card as my postal was picked.

My email address is [protected]@hotmail.com

Could you please confirm if this in fact true ?

Thank you

William barnes

[protected] ontario canada

You increased the price while you changed the shredded mild cheddar cheese to cheese spread/American Cheese which greatly altered the taste. The breakfast bowls no longer taste good. I am very disappointed because I ate them for breakfast every morning.

Your product is terrible I bought 8 pair pack of boy cut underwear and not 30 min of putting on a fresh washed pair and they are so loose and baggy as if you have cut out the good stretchy fabric that conforms to the body cheap terrible fabric that you use sucks it wont keep its shape and feels like the underwear is wet with water and baggy like they are going to fall off. Please start using better fabric for your products/ in the mean time I will shop another brand

Ok we were in the check out line and my mom could not find one item on her list which was butane she asked the lady that was checking us out well come to found out she had to ask someone else, no problem well it was in with the camping stuff?odd ok anyway my mom or I could not make it back that far to get it, I must say there was 3 other checkers just standing around talking doing nothing that could of gone back and got it for her but they didn't not I was so mad bye the time we left I told my mom we would never shop there again.

I bought these mainstays brand cloths only to find out they repel moisture rather than absorb it. no matter what detergent or fabric softener I use or how often they're washed I still have the same problem and would never buy or recommend any mainstays products, the cloths are now used as rags and have been replaced! I was really caught by surprise that Walmart would stoop so low as to sell such a worthless item without the knowledge of customer satisfaction being the first and most important thing. definitely no satisfaction guaranteed and wish I had saved my receipt in order to return them.

Today, August 9th, I checked my statements online. On July 26, it stated I had 0.33. I added $297, on July 29th. After I added the money, it showed my balance to be $109.20. How is that possible? I called customer service. I could barely understand the lady. She told me that the system hadn't been updated yet, but they could mail me my statements (which would take 2 weeks). I told her that I didn't have 2 weeks to find out where my money had gone. I cancelled my card. I'm not going to keep it if my money just vanishes.

I've always had my hair done at the local Fantastic Sam's until a few months back. I had been in dyer need of a change and decided to try Smart Style. I wanted the simple blonde highlights (on an add by the door they advertised highlights for $25), and a trim off dead ends.
So the highlights did not turn out the blonde I'd hoped for, more like a tacky blonde. The lady left the foils in for about an hour and then removed them, washed, cut, then dried my hair. I purchased the EXPENSIVE Matrix Biolace shampoo & conditioner and a bottle of Olive oil leave in conditioner. (All together the cost came to $128.00😲) I noticed my hair felt a lot rougher than its ever been. My hair has always been my one and only favorite feature of myself. Its always been so long, healthy, shiny, and the natural color is amazing (I'm truly not self centered, but I DID have beautiful hair.)
Fast forward a cpl days later to the shower. AS SOON as the water touched my hair, it DRY-KNOTTED and felt like a wig that had been left in the sun for a year or something! I could NOT get my fingers through my hair at all and it was unexplainable to the touch. I thought maybe it was just a temporary thing from the highlights and that after a few good washings, my hair would be back to normal. NO. I started noticing a lot more hair was in my brush after brushing and I would have gobs of hair in my tub. This side effect just got worse. Its to the point of handfuls coming out in the shower (I even brush before I get in), and gobs on my washrag. When I get out, its like I hadn't brushed my hair in months and I could make someone a full shoulder length wig.
**Two days ago I noticed thinning on the area of hair by my forehead. Today, I can see my scalp and my head looks like a man with a horrible receding hair line going up both sides of his head.
I'm scared, I'm upset, I'm depressed, I'm hurt, I'm lost. I don't know what to do. I've spent over $200.00 on every kind of shampoo & container and nothing is helping in the aid of my hair. It just keeps falling out.
**Speaking from horrible personal experience** Do NOT get foil highlights from Smart Style. Maybe its just me who's experiencing this but I want to at least give a heads up to people to explore other more professional options. ((If anyone has any info on my condition, , and has any feedback at all, would you please email me at : [protected]@yahoo.com))
Thanks to anyone who took the time to read this.

Tai Pei box calls its product "egg rolls" as in "egg roll" in big letters on the front of the box. But these things taste weird, cook weird, and are anything but an egg roll. Why? Just turn the box around and in small print it says "wraps" ..."whole grain." WTF?

Some neurotic health nut decided to produce an egg roll - looking thing with whole grain whatever as the wrap. First, a "wrap" is not what an egg roll is placed in. Egg rolls are contained in a specific wrapping comprised of specific ingredients, that is recognized as an "egg roll.". Or it isn't an egg roll! A "wrap" can be anything. An old moldy washcloth for all you know.

So if you're looking for frozen eggs rolls, avoid Tai Pei, and for that matter, anything that says "microwaveable." An egg roll that IS an egg roll, by definition, is not microwaveable (I've come to find that out)). You'll get something in a gummy non-crispy, weird tasting "wrap" that is not an egg roll.

And WalMart. You used to carry 4 or 5 brands of entirely satisfactory frozen egg rolls. Sometimes on sale, brands often competing in price. Now? None that I can see. Just this Tai Pei "whole wheat" health junk. What happened?

Took photos but they won't load. Just select carefully. There are imposters. Want frozen egg rolls - not Tai Pei.

I purchased a Snapper lawn mower from Walmart in Buford Ga. on March 25, 2015 and bought a 3 year product service plan from them. This past July 27, 2016 the mower failed to start. I contacted the protection plan company, which is Asurion. They took my complaint on that day ; I also filled out an online form for it as well. i was asked to present a copy of a receipt on the purchase. Being unable to find the original I submitted a copy from Walmart showing all the information regarding date, transaction number etc. and was told I would receive a reply in 2-3 business days. I called again on Saturday the 30th. and was told the claim was in process and to check back on Monday. So Monday August the 1st. I called again and again had to supply the receipt information to the person on the phone. I was then informed my original claim was filed incorrectly and I would have to wait an additional 2-3 business days for the new claim he was filing to process. I fully expect more of the same when I check back this Wednesday. I will update then.

On Sunday July 24th I went to SmartStyle for a haircut and redeem a coupon for a $9.99 price haircut of my choice from bank receipt I got. At first I was told by cashier that the coupon was not being take at this time. Then she told me that the coupon was expired, and the coupon had no expiration date on it. I feel I have refund of money difference due me. If you are not going to redeem then do not make them. I have receipts for both servive and coupon, if you need them as proof of complaint. Geive me your address and I well send them to you.

On July 15th, we visited another Walmart Vision Center other than the one at Hinsdale because the Hinsdale location does not have a doctor on site to perform eye exams, even though we usually prefer the Hinsdale location for shopping because it is an hour away from our house versus 1 hour 20 minutes to Claremont, NH, the nearest vision center covered by our insurance. After completing my eye exam in Claremont, they did not have my prescription in stock (which was expected), due to the high prescription. Rather than order the contacts from that location and have to drive back to that more inconvenient location, we requested that they fax my prescription and information to the Hinsdale location so that an order could be placed by phone and picked up from that more convenient location when it arrived. We live remotely, and purchase our monthly grocery and supplies from Hinsdale anyway, so it just made sense. The Claremont Vision Center was happy to send that information for us, when their phones were back to working, which they expected to be within the next couple of days. As soon as we got home from Claremont on the 15th, I promptly called the Hinsdale Walmart Vision Center to inform them that I would like to place that order as soon as they receive the fax from the other vision center (the fax did include my signed health information release form). The lady who answered took my information and said that she would call me when they received the fax. She called me back a day or two later to tell us that she received the fax. However, when we tried to place the order she said that we would have to come to their location in person to place the order, and when the contacts came in, we would have to come back to pick them up. When we explained that we are an hour away, she said that because it was an insurance-covered order, we had to place the order in person and they could not mail them to us when the contacts came in. When we explained that was the whole point of having a fax sent to their location, she said that she couldn't help us; we would have to come in person 2 times to receive the order. We told her we would have to talk about it and call her back. Today on the 21st, I drove 1 hour and 20 minutes to the Claremont Vision Center to order the contacts (which we could have done the day of the exam if we had been informed that's how it had to be). Claremont was happy to accommodate, and was confused and apologetic that Hinsdale made no offer to check with upper management or try to accommodate in anyway. This evening at 5:30pm, I received a voicemail from Hinsdale saying that they decided the order over the phone WAS something they could do, after they checked with management. Her voicemail also said that they were placing the order and our balance due would be $15. I promptly called the office back to inquire as to why they were placing an order that I would owe without my request, when a week ago, they were unable to help and made no offer to even check to see if an exception to the rules was possible, given our situation. The lady made no apology and even made excuses saying she didn't have all the information, which was a lie, because I phoned her a day or two before the fax was received. I am furious, and I think it is ridiculous that you can be punished for having insurance to cover the bulk of the costs. Disregard for customers who go out of their way to do business at a specific location, and lack of communication and consideration for others is rude and inexcusable. For someone who has worked in the medical field and in customer service, I am appalled.

I purchased the Walmart cell phone protection plan. My cell phone's screen cracked. I submitted a claim, then sent me a label for UPS and told me that as soon as they get notification from UPS that it was shipped back to them, that they would send an ecard. It was shipped on a Tuesday. Finally, on Friday I called them and told them it was shipped back to them on Tuesday. They said give it until the following Tuesday. ( Someone lied and said they would send me an ecard for the purchase price as soon as UPS notified Walmart that they were shipping it back. That's not the case) I called the warranty protection number again and a lady told me that they sent out a check and it would take 10 days. I said cancel the check and send me the ecard, like I was promised. I had to wait a week to receive an email having me either choose a new cell phone, or an ecard. I chose the ecard and had talked to 3 different people who stated I would be getting an ecard within 2 days, then it was 4 days. Now it's a week and a half and I haven't received an ecard.

Darren Barr [protected]/ [protected]@hotmail.com

My name is Darren Barr. I am writing to you about my wife Adriana Barr. She is employed by Walmart at store #1314 in Buford Georgia. Adriana is Peruvian and speaks Spanish and English fluently. She is 1 of only a couple of cashiers that speaks Spanish in a community that has a growing Latin population. She loves being a cashier, and dealing with customers. She is a hard worker and checks her product scan numbers per hour to make sure she is improving and doing her best. Adriana has been in the United States for 5 years. She is from Rimac Peru, where there is little opportunity and much poverty. She loves Walmart and is thankful; that Walmart gave her the opportunity to work especially at her age. She is 53. In her home country, people over 45 are considered too old and are fired and not given opportunities for employment. Adriana was a firefighter for the City of Rimac, Sub-Lieutenant, 12 years of service, when I met and married her. She has a long history of putting others before her. She works at Walmart to pay for a nurse that tends to her 95 year old father that has many health problems. He is in Rimac Peru.

On 07-15-2016, in the evening, Adriana returned from work crying and embarrassed. She was so ashamed. She expressed to me during the last 2 to 3 weeks that the managers in the front, for the cashiers, were not helpful and causing her much stress. She advised that when she needed change, it could be over and hour before they would address her need. When she had to give customers quarters instead of dollars, she would apologize to the customers but would often get yelled at and insulted(including being called a “Stupid Mexican” or other slur) for not being able to give them change in a more common manner.

When it came to getting a break, she would have to do without sometimes. She would ask, being told that she would have to wait. More than half way through an 8 hour shift, she would be told to take her lunch. She said that she told the manager an hour and a half earlier that she needed to go to the restroom and was told, “Wait until your break”.

This night, 07-15-2016, Adriana went to work an hour and a half early, to talk to the manager that is in charge of the cashiers and front end, Richard. She waited at personnel patiently and let them know that she was there to speak to Richard. Finally it was time to clock in and go to work. She was never given an opportunity to speak to him. She was there to speak to him about not being able to get a break when needed and not being able to use the restroom when needed. The getting change and support by the cashier managers issue was also a major concern. It is just good customer service that she felt was important and needed to get addressed.

Adriana was nervous about talking to the manager and did not want to lose her job for complaining. I told her that it is the right thing to do. It makes the employees happier and reduces turn over. If the employees are happier, they give better customer service. Managers take care of the employees, the employees take care of the customers. That is how I explained it to her. She said that she was so nervous about talking to the manager that her stomach was in a knot. She said she drank a bottle of water while waiting but was so nervous that she felt like she was going to throw up. As I said earlier, she never was able to talk to the manager during her hour and a half wait, on her own time. She had to clock in and start work on time.

Adriana was into her shift well over an hour when she needed to use the restroom. Her stomach was still bothering her from being nervous about talking to the manager. That is not something that employees do in her country. She told the cashier manager that she needed to use the restroom, and was told that she needed to wait. A customer damaged the credit card scanner at her register and it needed to get fixed, shortly after Adriana advised that she needed to use the restroom. The manager moved her to the next register with the customers as they worked on the card scanner. Adriana was told to wait on her restroom break again. They fixed her former register and told her to move back to the other register. She said that she really need to use the restroom. She was told to wait again. She moved to the other register and could hardly stand there. After the first customer transaction was completed, Adriana turned off the light to her register and told the customers that they would have to wait a minute, she has to go to the restroom. Adriana took a few steps away and was headed to the restroom. She was stopped by the female manager and told to return to the register. Adriana did not make it to the restroom. She ### her pants. She was so embarrassed. She was so ashamed. She was crying. She went to the restroom to clean herself and clocked out. She said that she felt so dirty, that she was unable to work anymore this night. She talked to the manager and another tall white male manager of the situation before she left. She came home crying and upset.

I drove down to the Buford Walmart and met with the store manager on duty, Steven, on this night. I was there within 1 hour of the incident and he was aware of the incident. I waited about 20 minutes for him to meet with me, with a smiling smirk on his face. I know that my demeanor was not positive. He tried to tell me the he was in the back and made excuses that he was doing other things. I explained that I understand that he is the manager in charge correct? Yes. There is no one higher than you on duty right now? No. You own this. Your job is to make sure the other managers are doing their job. The fact that he was smiling and not taking responsibility, and telling me that some other manager or the store manager would call me tomorrow. Well…. They were not there right now. How does that make them any more responsible than him? He is there right now and can not take any responsibility.

In closing, Adriana did not ### her pants, the management of Walmart ### on her. That is employee abuse. Is that how we treat employees? Is it because she is Hispanic that she is treated poorly by the management? The front end manager could not take even 1 minute to speak with her in an hour and a half, before her shift started about this exact problem. Apparently the store management is just as considerate as the cashier management. Is this a common employee abuse problem in the store? Or is this why people of Latin decent are so poorly represented in this community with many Latin customers?

I called the walmart store in Dayton, Ohio. I was on the phone for almost 20 minutes waiting for customer service to pick up. I then hung up and called back and asked or customer service and the person who answered the phone.They said they would have to page them. I waited again for another 20 minutes. I tried again and was told the same thing that they would page them. So again I waited to not have anyone answer. I HUNG UP.I am so tried of WALMART PERIOD.

I visited the Walmart at 3015 Cobb Pkwy in Kennesaw Ga. As a small business owner and mother, alongside groceries I bought a number of boxes for shipping purchases; and I had my kids with me.
As the cashier was checking out my items, she stopped when it came to my boxes and asked me if all the boxes were the same size. I answered that the sizes differed. She processed to ask which ones were different. As I was loading the items she had rung up into the cart as well as keeping an eye on my kids who had run off to the water fountain, all I could do was inform her that the boxes were in order of sizes.
She stood there just staring at the boxes then back as me. I went over the boxes and helped her count the first size of boxes - all 5 of them! She rung them up as I continued to load my cart and watch my kids.
She asked about the next small boxes - how many were they? I told her that I didn't count them - that I just pick up a bunch of them... She was not ready to count them; and I decided at the point, that I was not going to help her. I could easily lie and say that I had 11 small boxes when they could have been 20... but I am a Christian. Eventually she gave in and started counting the boxes because the customer behind me was getting agitated.
After she rung them up, she left them right on the conveyor belt. This is the point that she is supposed to ask me " if I could like them to be bagged". And all she did was stand in silence. She wanted to me to pick them off the conveyor belt and put them in my cart. I acted like I did not get the hint. Few seconds later, she lifted the small boxes and tossed them on to the bagging section! And then she just glared at me.
The ID on my receipt is 7JYWFQ16LB25
Store number 03471
OP# 004988
TE# 04
TR# 07060

Sadly, I would never order anything online with Wal Mart again. I ordered a pool that could be picked up at the store because it was in stock (according to the website). It said that it would let me know when my order was ready for pick up. A couple hours later I received an email saying that my order was ready to be picked up. I thought this is great, it did not take long at all. Then, I drive all the way to the store to pick it up and the employee tells me that they refunded my money because they did not have the pool in stock. First of all, why did I not receive a notification that my order was being refunded. I had no options at all. They had my email and sent me my order confirmation and pickup confirmation through email. So why couldn't they send me an email? Second of all, why would you tell me that my order is ready to be picked up if you do not physically have what I have ordered ready for me and in stock. It does not make sense to me at all. It is very disorganized. Never again will I order online.

Moral of the following story - don’t order online from Walmart!--unless you don’t want the item. It won’t necessarily arrive when Walmart says. In fact, it may not arrive at all. And it will cost you time and aggravation to find out you’re not getting your item.

That’s what happened to me. On 17 June I placed and paid for an order through Walmart’s online department. The receipt said that the item would be available on 24 June at the latest. Wrong. Walmart’s shipment tracker said it was late, duh. On 27 June I had an online “chat” with customer service, whereupon the shipment tracker suddenly changed its mind and said my item had arrived on 24 June and had been picked up. I hadn’t authorized anyone to do this. Meanwhile, the customer service rep said she’d forward my issue to someone Higher Up, or perhaps, given the annoyance all this was causing me, someone Lower Down. They’d get back to me, she said. And they did, on 28 June, with a curt email that my item was unavailable and they were in the process of refunding my money. The Lower Down place only knows when that will actually occur...

Don’t order online from Walmart unless you really, really don’t want your item and do want to be treated rudely.

Hard this card for a year horrible customer service. I filed a dispute for unauthorized transactions and they closed my account march 22, 2016. Unable to get funds they said they would send out a check when i spoke to them on june the 5th. Today is june 27, 2016 still haven't received the check. They closed the account but failed to do their job by mailing the check out. Customer service told me that the funds are just sitting in the account no one issued out the check . My question is why. How do you leave money in an account without sending it out to the customer . Poor poor service overall, after an entire month nothing is being done . Still no check in the mail. Beyond pissed i will never use skylight again nor will i reccomend it to anyone .

Bought these shoes at wal mart. After 6 weeks the soles collapsed and injured my feet. I now need surgery. These shoes had labels affixed to them saying they meet or exceed OSHA standards. Ruined my career as I work on an assembly line. I'm thinking class action.

I purchased the walmart extended warranty for my headset and it broke within 8mths, I paid for the extra warranty, so I took the headset back to napanee walmart courtesy desk, she said sorry I cant help you, I asked why, she said I had to get a hold of the company for turtle beach, what, I just paid for an extra warranty. So I call turtle beach, had to mail the upc code to them they send me a box to send the old set back costing me more then I payed for the headset, so I want to get it out there, dont purchase a walmart warrantty